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Streak
4.5
(225)
by Streak CRM Inc.
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Streak Reviews & Product Details

Streak Overview
What is Streak?

Streak CRM is a customer relationship management software built specifically for Gmail. This adds a layer of convenience to your processes as it helps minimize the need to jump between tools. The platform is a well-known solution for CRM, powerful conversion tracking, and delivering accurate engagement reports. Thanks to various email tools as well as available templates, users can deliver professional and personalized emails and implement mass email marketing campaigns.

Company Streak CRM Inc.
Year founded 2011
Company size 11-50 employees
Headquarters San Francisco, CA, United States
Social Media
Streak Categories on Findstack
Streak Product Details
Capabilities
API
Segment
Small Business
Mid Market
Enterprise
Deployment Cloud / SaaS / Web-Based, Desktop Chromebook, Mobile Android, Mobile iPad, Mobile iPhone
Support 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support
Training Documentation
Languages English
Streak Features
Knowledge Base
Task / Activity Management
Dashboards
Contact & Account Management
Opportunity & Pipeline Mgmt.
Territory & Quota Management
Desktop Integration
Customer Contract Management
Email Marketing
Lead Management
Marketing ROI Analytics
Case Management
Customer Support Portal
Reporting
Mobile User Support
Streak Media
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Streak Screenshots
Disclaimer
Our research is curated from diverse authoritative sources and meant to offer general advice. We don’t guarantee that our suggestions will work best for each use-case, so consider your unique needs when choosing products and services. Feel free to share your feedback.
Last updated: May 20, 2024
Streak logo
225 Streak Reviews
4.5 out of 5
Small Business (50 or fewer emp.)
Mar 29, 2017
 Source
Overall Rating:
5.0
Jason B. avatar
Jason B.
Marketing And Partnerships Manager
Share
"A great alternative to complex CRMs you hate using"
What do you like best about Streak?

Very easy to get started, feels like a spreadsheet.

What do you dislike about Streak?

I wish they had an affiliate program, would promote them even more.

What problems is Streak solving and how is that benefiting you?

This helps keep all my conversations in one place.

Mid Market (51-1000 emp.)
Mar 25, 2017
 Source
Overall Rating:
5.0
KW
Kara W.
Communications Coordinator
Share
"Hands Down the best CRM for Small Businesses"
What do you like best about Streak?

My favorite feature is probably the mass email mail merge and snippets features.

What do you dislike about Streak?

There really isn't anything I dislike about Streak. I am a huge supporter and I recommend it as a starter CRM to small businesses and big companies alike.

What problems is Streak solving and how is that benefiting you?

Streak, like any CRM,

Small Business (50 or fewer emp.)
Mar 14, 2017
 Source
Overall Rating:
5.0
Pranav S. avatar
Pranav S.
Co Founder
Share
"Streak is Great for Entrepreneurs "
What do you like best about Streak?

It's very customizable, and you can use it in Gmail! Easy to keep track of all our leads.

What do you dislike about Streak?

It's not particularly polished, and probably wouldn't be great as scale. Wouldn't use it as a professional sales guy, but as a founder doing some sales it is great!

What problems is Streak solving and how is that benefiting you?

I'm trying to build an Ad platform for Alexa. We use streak to keep track of customers, partners, investors and a few other categories

Small Business (50 or fewer emp.)
Feb 14, 2017
 Source
Overall Rating:
5.0
PF
Paulo F.
Co Founder
Share
"How Streak helps me manage my emails!"
What do you like best about Streak?

Honestly, the thing I like best about Streak is that I can see when someone has opened an email! But other features are pretty cool too. I use the free version which has a pipeline CRM feature. It helps to be able to build my pipeline directly from my email account. Being able to share your pipeline is helpful as well.

What do you dislike about Streak?

Well, the tool serves its purpose for me. So I can't really complain about anything, I just wish the "email read" feature was more accurate.

What problems is Streak solving and how is that benefiting you?

I work with ads in digital menus, so Streak helps me build a sales pipeline with prospects and clients.

Small Business (50 or fewer emp.)
Jan 23, 2017
 Source
Overall Rating:
5.0
Liston W. avatar
Liston W.
Owner
Share
"Best CRM for Gmail users "
What do you like best about Streak?

It's fully integrated into Gmail and easy to integrate with other apps using zapier integrations. It's always ready when I need it and super easy to move deals through the pipeline.

What do you dislike about Streak?

It could use a little better implementation in Zapier but there are workarounds and it does everything I need it to do. Tasks and comments have come a long way but could still use some work.

What problems is Streak solving and how is that benefiting you?

Tracking my sales pipeline, media outreach, hiring pipeline...Basically anything I do that involves a lot of people is now much easier.

Small Business (50 or fewer emp.)
Dec 14, 2016
 Source
Overall Rating:
5.0
KW
Kyle W.
Sales Consultant
Share
"A fantastic, light-weight CRM solution"
What do you like best about Streak?

The completely seamless integration with Gmail

What do you dislike about Streak?

Really nothing that we dislike; one improvement would be an ability to "archive" old boxes, so that they do not show up in search results

What problems is Streak solving and how is that benefiting you?

In our application of our sales process at Lapp Structures, we were looking for CRM software for our growing retail business. As the decision-maker on this rollout, I had two main priorities for our software. First was finding a software that integrated seamlessly with Gmail, as we use Google Apps for our email, calendar, and other uses. Also, with varying technical ability among our sales staff, this software needed to be extremely easy-to-use. In my research, software with deep functionality (which we did not need in our use case) often brought with it a difficult-to-use user interface. With Streak, it is extremely easy to create a new "box" for a new sales lead, to add information and emails to the box, and follow it through the process with tasks and reminders. We could not be happier!

Small Business (50 or fewer emp.)
Nov 18, 2016
 Source
Overall Rating:
5.0
EA
Enrique A.
Ceo & Co Founder
Share
"Totally in love with CRM"
What do you like best about Streak?

The integration with gmail, the customer support, the help videos, it is not only an amazing product it is also an amazing company.

What do you dislike about Streak?

The trail account used to be better, I recommend this software to many people, but now the trial account is almost not of use.

What problems is Streak solving and how is that benefiting you?

CRM, Workflows, Task Planning, Follow up on activities.

Mid Market (51-1000 emp.)
Oct 18, 2016
 Source
Overall Rating:
5.0
JC
Jessica C.
Vice President
Share
"Easy to use and keeps you WAY organized"
What do you like best about Streak?

The ease of creation and organization boxes and flow through each pipeline.

What do you dislike about Streak?

I'm not sure if it is "user error" but dragging one box to another pipeline rather than having to click to enter it and then move it through different pipelines/stages.

What problems is Streak solving and how is that benefiting you?

Organization of hiring for multiple offices. The ability to create stages of hiring, the easy sync with our calendar of upcoming items and staying on task with each candidate has been very easy. I also like that you can share out pipelines for progress and updates.

Small Business (50 or fewer emp.)
Sep 27, 2016
 Source
Overall Rating:
5.0
CA
Caleb A.
Web Developer
Share
"Excellent CRM for a Small Team"
What do you like best about Streak?

I can easily manage my own custom sales pipeline. While it's nowhere near a full-fledged CRM, it fulfills the basic functions extremely well, right inside my Gmail and I have yet to think of a complaint. The price point is free for my small team (which is just me). It assists in my workflow enough to make me more efficient, but without getting in my way or bogging me down with unnecessary features.

What do you dislike about Streak?

My only dislike is the fact that I'm on the free version, while there are additional features in the pro version. For me personally, it works best because more features means more time off the phone and on the computer micro-managing my process.

What problems is Streak solving and how is that benefiting you?

My sales pipeline has gotten extremely efficient. I know where potential clients are at all times and sales no longer slip through the cracks unless it's my own fault for not using the software. A huge benefit is the fact that it's built into Gmail, which I use on a daily basis regardless.

Small Business (50 or fewer emp.)
Jul 18, 2016
 Source
Overall Rating:
5.0
MF
Matthew F.
Technical Sourcer
Share
"One of the most versatile tools I've used."
What do you like best about Streak?

This free tool offers so many features it is ridiculous. From free email tracking, templating, reminders, scheduling and more. There is a lot that this product offers.

What do you dislike about Streak?

I do think that the product could be updated a little more often or have more features released over time.

What problems is Streak solving and how is that benefiting you?

I use this product as an informal applicant tracking system as well as a contact list. It is helpful in many different ways and has a lot to offer as far as solutions.

Small Business (50 or fewer emp.)
Jun 14, 2016
 Source
Overall Rating:
5.0
CF
Cory F.
Business Owner
Share
"Streak is full of features that help us KILL IT in Gmail."
What do you like best about Streak?

I used to use a couple of Streak's features via standalone plugins for Chrome, but none of them did a good job anyway. Streak combines things like email snoozing, snippets, scheduled sending, read receipts, plus an entire pipeline CRM to Gmail all with one simple plugin. As a small business we simply add emails from our website's Contact Form to a Streak Pipeline and we can make notes, and see all emails and contacts involved. The data has been helpful for us, too. For example, how many leads convert, and what's in the Notes of the ones that don't? Very valuable info for us!

What do you dislike about Streak?

Since Streak is a Chrome plugin it can sometimes alter the page in a way that appears broken, or breaks other Gmail features. These bugs are tiny, and they come/go with new versions being released. I think this is just a limitation of it being a plugin, though. The 'Split Thread' feature has never worked for me and I think that'd be a handy one. I'd like to see thumbnails in the 'Contents' section for attachments, or just a totally different section / label for a Box's attachments.

What problems is Streak solving and how is that benefiting you?

I used the scheduled sending to make it look like I'm sending emails bright and early in the morning, and then my message is at the top of the receipients inbox in the AM. I use the Snippets feature to copy in information that I found myself retyping to clients during our order process and saving TONS of time. If someone tells me they will follow up, I use the Snooze feature to pop the message back into my inbox if no one has replied. The CRM feature is great, as well. I use it to follow email chains through our order process and the Boxes are helpful for clients who start new email chains on every reply, send attachments separately, multiple chains per order etc.

Small Business (50 or fewer emp.)
May 16, 2014
 Source
Overall Rating:
5.0
Elli O. avatar
Elli O.
Senior Customer Success Manager
Share
"I almost added this app to my personal Gmail - IT'S THAT WONDERFUL"
What do you like best about Streak?

The collaborative organization! Streak pipelines are the best thing that has ever happened to my sales team. By establishing the Streak pipeline for (in my case) each a sales and on-boarding process, your entire team becomes intuitively aware of (i) the flow of the sales/on-boarding process, and (ii) where the biggest hurdles are in the pipeline that slow down the sales/on-boarding process. My whole team can also add emails to each account, "box" in Streak terms. This is great for when I want to know about an account someone else is corresponding with - I can go into that account's "box" and see all the emails, customizable note fields, and any reminders that my teammate has made. Streak notes also appear beside any message you send or open (if you've already associated the message with a "box"). This is fabulous, because when you're reading or composing a message, you can glance to you or your teammates' notes on the side and have any context you may need.

What do you dislike about Streak?

- Streak, to my knowledge, doesn't sync with Salesforce. - There's an email tracking function within Streak, but it only tracks how many views and on what devices - no detailed analytics like Yesware. - A few months ago I tried to make a bulk transfer of information from one pipeline (Sales) to another (Vendor On-boarding/ Tracking). It worked, but some information that was transferred stayed as a duplicate in the original pipeline while other information didn't transfer and needed to be individually moved.

What problems is Streak solving and how is that benefiting you?

Streak has helped my team organize our accounts and share all of our correspondence with each client. It's collaborative email organization with a visual pipeline functionality. You can share emails, notes, even templated messages. I do not want to imagine how much less efficient we would be now without Streak.

Small Business (50 or fewer emp.)
Jan 12, 2024
 Source
Overall Rating:
4.5
Wil D. avatar
Wil D.
Educator
Share
"I've had a great experience."
What do you like best about Streak?

It feels like it is designed to be really useful for a solopreneur like myself. It does the things I need it to do.

What do you dislike about Streak?

I would like to be able to add a custom email address in the BCC line that would make it so that only certain emails from a person are linked to that contact.

What problems is Streak solving and how is that benefiting you?

It makes finding the information about my clients and sorting through all of their information, much easier. Plus, it is great that it is integrated into Gmail which I use all the time.

Small Business (50 or fewer emp.)
Dec 03, 2023
 Source
Overall Rating:
4.5
Randy L. avatar
Randy L.
Owner
Share
"CRM that integrates with Gmail!"
What do you like best about Streak?

My favorite thing about Streak is that it integrates directly with my Gmail so I don't need to keep switching between my CRM and email app! it's easy to install and has really simplified my networking and contact management by orders of magnitude.

What do you dislike about Streak?

The one thing that's bothersome is that sometimes Streak loads only partially (or not at all) when I launch Gmail. I refresh the page and then it loads, but I'd rather not have to deal with that.

What problems is Streak solving and how is that benefiting you?

Managing both prospecting and networking.

Small Business (50 or fewer emp.)
Nov 27, 2023
 Source
Overall Rating:
4.5
Joven O. avatar
Joven O.
Data Analyst
Share
"Creating data in easy way"
What do you like best about Streak?

you can create a data in a very easy way using your emails and it automatically put an indication base your choices created using Streak, yu can also share it to your team mates and can uise multiple times wiht no issue.

What do you dislike about Streak?

No indication on what specific date you do follow up, It would been better if once we have the data date will automatically included.

What problems is Streak solving and how is that benefiting you?

once you use streak and add the data your emai l will have an indication about the status of the email you've sent, wether it's for follow up, sales etc. proper tracking of the lead data and have an access to the status of your email, you will also know if your email has been viewed or not.

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