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Streak
4.5
(225)
by Streak CRM Inc.
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Streak Reviews & Product Details

Streak Overview
What is Streak?

Streak CRM is a customer relationship management software built specifically for Gmail. This adds a layer of convenience to your processes as it helps minimize the need to jump between tools. The platform is a well-known solution for CRM, powerful conversion tracking, and delivering accurate engagement reports. Thanks to various email tools as well as available templates, users can deliver professional and personalized emails and implement mass email marketing campaigns.

Company Streak CRM Inc.
Year founded 2011
Company size 11-50 employees
Headquarters San Francisco, CA, United States
Social Media
Streak Categories on Findstack
Streak Product Details
Capabilities
API
Segment
Small Business
Mid Market
Enterprise
Deployment Cloud / SaaS / Web-Based, Desktop Chromebook, Mobile Android, Mobile iPad, Mobile iPhone
Support 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support
Training Documentation
Languages English
Streak Features
Knowledge Base
Task / Activity Management
Dashboards
Contact & Account Management
Opportunity & Pipeline Mgmt.
Territory & Quota Management
Desktop Integration
Customer Contract Management
Email Marketing
Lead Management
Marketing ROI Analytics
Case Management
Customer Support Portal
Reporting
Mobile User Support
Streak Media
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Streak Screenshots
Disclaimer
Our research is curated from diverse authoritative sources and meant to offer general advice. We don’t guarantee that our suggestions will work best for each use-case, so consider your unique needs when choosing products and services. Feel free to share your feedback.
Last updated: May 20, 2024
Streak logo
225 Streak Reviews
4.5 out of 5
Small Business (50 or fewer emp.)
Dec 12, 2022
 Source
Overall Rating:
3.5
AG
Verified Reviewer
Share
"Used for managing dealflow"
What do you like best about Streak?

At a glance, I'm able to view several companies at a glance. Helps to organize and categorize companies in the pipeline.

What do you dislike about Streak?

There is one box for taking notes, but it doesn't save across different entries, so it's tough to record non-gmail related interactions (e.g. call notes).

What problems is Streak solving and how is that benefiting you?

Managing movements across the pipeline, categorizing groups of deals that require actions, share information and interactions with the rest of the team.

Small Business (50 or fewer emp.)
Sep 13, 2022
 Source
Overall Rating:
3.5
AG
Verified Reviewer
Share
"Great for a light CRM solution"
What do you like best about Streak?

Streak is easy to use, and our team maximized the Email Snippet functionality the most, although there are other powerful functions in the tool, too.

What do you dislike about Streak?

Streak had a handful of functions that our team didn't use, so we couldn't find the right package tier that fit our needs. Unfortunately, we also couldn't export our snippets in a text-friendly format.

What problems is Streak solving and how is that benefiting you?

Email collaboration was the biggest win for us -- our team could share templates with one another across functions.

Small Business (50 or fewer emp.)
Oct 29, 2021
 Source
Overall Rating:
3.5
AG
Verified Reviewer
Share
"Valuable but UX needs to be improved"
What do you like best about Streak?

The functionality is very helpful -- sending reminders, keeping inbox organized, and view tracking are all helpful functionalities.

What do you dislike about Streak?

I don't particularly enjoy the UX of Streak, it feels a bit clunky at times and wish it integrated more naturally into Gmail

What problems is Streak solving and how is that benefiting you?

View tracking to be able to understand when is best to follow up

Enterprise (> 1000 emp.)
Aug 14, 2021
 Source
Overall Rating:
3.5
AG
Verified Reviewer
Share
"Streak is a viable CRM when operating under a small budget"
What do you like best about Streak?

I like that Streak can be integrated with Safari or Chrome. It is also available via mobile app. I also like that it is very informational when first getting started.

What do you dislike about Streak?

I dislike that Streak is no longer compatible with iPad. I primarily use my iPad Pro, so this limits my usage capabilities. I also don't like that everything on the app seems to be siloed. I'd like to see more features functioning together within the app.

What problems is Streak solving and how is that benefiting you?

Streak is a decent option if you are operating under a low-cost budget and cannot affort an expensive CRM. Its free option offers a Basic CRM of up to 500 contacts and 50 mail merges. It also offers email tracking capabilities via Gmail (which my company uses).

Small Business (50 or fewer emp.)
Dec 14, 2018
 Source
Overall Rating:
3.5
AG
Verified Reviewer
Share
"Good lightweight CRM "
What do you like best about Streak?

The best thing about Streak is that it's built on top of Gmail and nicely integrated, so instead of having to use the clunky email interfaces of other CRMs like Pipedrive, you can just rely on Gmail. Integrations with Zapier can also increase the power of Streak.

What do you dislike about Streak?

The analytics capabilities are minimal, as are the bulk email capabilities if you're planning on sending large campaigns.

What problems is Streak solving and how is that benefiting you?

Easy to manage multiple pipelines for functions like BD, investors, sales, etc.

Small Business (50 or fewer emp.)
Mar 14, 2017
 Source
Overall Rating:
3.5
AG
Verified Reviewer
Share
"Simple and Nimble - Great for all Sales & Marketing initiatives"
What do you like best about Streak?

I like that you can use with your Gmail and send mass emails and also have customizations within the email. I can track that someone has read my email; what time and location if available. I can create several projects and use it to track all of them easily as I can customize colors and add several stages. I also love that you can connect emails to a box (company or contact) and easily see everything in one place and all the communication and notes. Our team can use it to be prepared for the next meeting. You can also assign tasks and reminders for yourself.

What do you dislike about Streak?

I find the reporting section a bit complicated. There are no simple pre-prepared reports that helps me to analyze the projects and the boxes performance. If I sent a group email I cannot see in a report format, how many times the email was opened and read or interacted with.

What problems is Streak solving and how is that benefiting you?

Better communication between my management and our team. Also being able to use my email and enhance a lot of the small and big things but still be personable from my own gmail account. I can think more critically about my emails and also our projects as I see the whole picture right then and there. Also it helps my manager to see the work I am doing and it helps us communicate better about the effort and results.

Small Business (50 or fewer emp.)
Apr 05, 2016
 Source
Overall Rating:
3.5
AG
Verified Reviewer
Share
"Great CRM tool for SMB"
What do you like best about Streak?

Te integration with Google Apps, allowing you to easily track email conversations and build your CRM without leaving Gmail.

What do you dislike about Streak?

Limited functionality relatively to an enterprise-level CRM. No automated workflows.

What problems is Streak solving and how is that benefiting you?

Small business CRM. Giving us a clear overview of our customer data and conversations.

Small Business (50 or fewer emp.)
Sep 13, 2021
 Source
Overall Rating:
3.0
AG
Verified Reviewer
Share
"Good integration, simple to use... but doesn't feel slick, and missing important features"
What do you like best about Streak?

Streak integrates well with Google environments. It is very simple to import and explore using spreadsheets.

What do you dislike about Streak?

It takes time to access Streak, since you have to log in to the correct Gmail account, and then wait for the pipelines to load. It would be much easier if there was a Streak website I could open directly. Most CRM platforms now incorporate a way to view data on a map (e.g. where the shops are located). Streak doesn't have any mapping/GIS function, so a user would need to find a third party mapping solution.

What problems is Streak solving and how is that benefiting you?

My goal was to track business development contacts through their onboarding lifecycle.

Mid Market (51-1000 emp.)
Oct 24, 2017
 Source
Overall Rating:
3.0
AG
Verified Reviewer
Share
"Decent CRM driven for Sales Pipeline Management"
What do you like best about Streak?

I like the convenience of being able to create "Boxes" really quickly.

What do you dislike about Streak?

To begin, there were no permission sets that we could use so that other individual contributors could not delete important information. Essentially everyone had the same permissions, which always made me nervous.

What problems is Streak solving and how is that benefiting you?

We used streak to manage our Customer onboarding process with our Customer Success Team. We were able to categorize our accounts really well, but could not do much reporting as it is very behind from efficient reporting.

Small Business (50 or fewer emp.)
Feb 17, 2022
 Source
Overall Rating:
2.5
AG
Verified Reviewer
Share
"Good for early stage, cant handle scale"
What do you like best about Streak?

A cost-effective CRM to start with. Easy integration with other regular communication platforms.

What do you dislike about Streak?

At scale, managing leads is a nightmare. Not at all user-friendly.

What problems is Streak solving and how is that benefiting you?

Lead Management.

Small Business (50 or fewer emp.)
Sep 12, 2021
 Source
Overall Rating:
2.5
AG
Verified Reviewer
Share
"I have lost all my data and I have been unable to get in contact with Streak Support"
What do you like best about Streak?

I think Steak is a great add on, but all of my tasks have disappeared and I have sent two messages to support, but I am yet to receive a response. It's really frustrating to first lose my tasks, but even more frustrating is that I have not received a response from Streak. I have recommended so many of our clients to Streak already and I feel very guilty as I am now experiencing this problem.

What do you dislike about Streak?

I think Steak is a great add on, but all of my tasks have disappeared and I have sent two messages to support, but I am yet to receive a response. It's really frustrating to first lose my tasks, but even more frustrating is that I have not received a response from Streak. I have recommended so many of our clients to Streak already and I feel very guilty as I am now experiencing this problem. Lack of technical support.

What problems is Streak solving and how is that benefiting you?

As I said it's a great app, and it works very well, but I am still stuck at the moment because I have lost all my tasks. I am hoping somebody will eventually get back to me and possibly be able to retrieve my tasks, but in the meantime, I am having major anxiety as I do not have a copy of the tasks that I originally transferred from Trello.

Small Business (50 or fewer emp.)
Aug 17, 2021
 Source
Overall Rating:
2.5
AG
Verified Reviewer
Share
"Not a power user"
What do you like best about Streak?

Easy to use, integrated easily with Gmail for mass emails.

What do you dislike about Streak?

not a lot, the design was somewhat off. some features were not visible until you really wanna use them.

What problems is Streak solving and how is that benefiting you?

snooze emails.

Small Business (50 or fewer emp.)
Jul 02, 2019
 Source
Overall Rating:
2.0
AG
Verified Reviewer
Share
"Great but only up to a certain point"
What do you like best about Streak?

I think that streaks mail merge function is helpful and easy to use. Streak was integrated with our Gmail accts and it was helpful to have a paper trail for all communications.

What do you dislike about Streak?

As my company has grown, streak has been bursting at the seams. Streak views haven't saved, errors with formulas would cause issues and there would be freezing. Lots of doubling errors.

What problems is Streak solving and how is that benefiting you?

Case tracking and communications. Payment and contract management.

Small Business (50 or fewer emp.)
Sep 07, 2019
 Source
Overall Rating:
1.5
AG
Verified Reviewer
Share
"not helpful"
What do you like best about Streak?

I tried to use this platform for a complex mail merge and it was unhelpful.

What do you dislike about Streak?

my needs were entirely not met. better off using outlook

What problems is Streak solving and how is that benefiting you?

mail merge

Small Business (50 or fewer emp.)
Oct 29, 2017
 Source
Overall Rating:
1.0
AG
Verified Reviewer
Share
"Clunky to use"
What do you like best about Streak?

I like how you can tag your emails really easily and they go directly into the box for further reference

What do you dislike about Streak?

It's slow to load and clunky to navigate between lists and boxes

What problems is Streak solving and how is that benefiting you?

tracking sales and other inbound requests - good at automating intake from other systems

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