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Streak
4.5
(225)
by Streak CRM Inc.
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Streak Reviews & Product Details

Streak Overview
What is Streak?

Streak CRM is a customer relationship management software built specifically for Gmail. This adds a layer of convenience to your processes as it helps minimize the need to jump between tools. The platform is a well-known solution for CRM, powerful conversion tracking, and delivering accurate engagement reports. Thanks to various email tools as well as available templates, users can deliver professional and personalized emails and implement mass email marketing campaigns.

Company Streak CRM Inc.
Year founded 2011
Company size 11-50 employees
Headquarters San Francisco, CA, United States
Social Media
Streak Categories on Findstack
Streak Product Details
Capabilities
API
Segment
Small Business
Mid Market
Enterprise
Deployment Cloud / SaaS / Web-Based, Desktop Chromebook, Mobile Android, Mobile iPad, Mobile iPhone
Support 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support
Training Documentation
Languages English
Streak Features
Knowledge Base
Task / Activity Management
Dashboards
Contact & Account Management
Opportunity & Pipeline Mgmt.
Territory & Quota Management
Desktop Integration
Customer Contract Management
Email Marketing
Lead Management
Marketing ROI Analytics
Case Management
Customer Support Portal
Reporting
Mobile User Support
Streak Media
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Streak Screenshots
Disclaimer
Our research is curated from diverse authoritative sources and meant to offer general advice. We don’t guarantee that our suggestions will work best for each use-case, so consider your unique needs when choosing products and services. Feel free to share your feedback.
Last updated: May 20, 2024
Streak logo
225 Streak Reviews
4.5 out of 5
Small Business (50 or fewer emp.)
Apr 03, 2019
 Source
Overall Rating:
5.0
NM
Nestor M.
Mr
Share
"Very, VERY good CRM. "
What do you like best about Streak?

How friendly is to use, good looking, a lot of reports, views, very customizable

What do you dislike about Streak?

When you try to move a lot of boxes at the same time, it freezes, leaving us for around 2 hours without being able to work.

What problems is Streak solving and how is that benefiting you?

Keeping control of all our cases, we handle around 1000 immigration cases per year. So easy to find old cases with a couple of clicks, it's perfect.

Small Business (50 or fewer emp.)
Feb 22, 2019
 Source
Overall Rating:
5.0
Drew W. avatar
Drew W.
Insights Analyst
Share
"Useful for all processes, not just CRM"
What do you like best about Streak?

Having Streak integrated directly in the inbox lends itself well to being able to use it for all sorts of processes. For example, I've used it for event signups, keeping track of research interviews, and as a more traditional CRM. It's also great to see them continually push new features and updates as often as they do - always adding value, but hardly ever removing features.

What do you dislike about Streak?

I feel the pricing structure is a bit high, especially for a startup. It would be great if there was a plan that was in-between the free plan and the first paid plan that allowed features such as call notes and Zapier integration. Another option would be to have a "startup" plan for teams of 5 or less. It's also disappointing that they removed their email snooze functionality for users of the new Gmail interface. That was a UX gem and removing it took the snooze functionality back quite a bit (though I assume this was done as part of Gmail's terms of service?)

What problems is Streak solving and how is that benefiting you?

For us, it's really about keeping processes in check. We are currently using it for a alpha-user pipeline and it's incredibly useful to keep everyone on the team on the same page.

Enterprise (> 1000 emp.)
Jan 23, 2019
 Source
Overall Rating:
5.0
SR
Shubham R.
Reader
Share
"Thinking out-of-the-box, Turn you Gmail into CRM"
What do you like best about Streak?

It’s extremely easy to track views for an email sent to your recruiter and manager, send bulk emails for a job profile to multiple companies at a time, schedule emails to be sent to the people at the start of the day so that its the first thing they see when they reach the office. The best feature is creating a very separate but really related email threads for different teams like a sales team, support team, the product team, and the HR.

What do you dislike about Streak?

Sometimes when I am using an email powered by Gmail, and sometimes I clear my history, cookies, and cache, the Streak extension crashes. Then I have to run it again. Also if I am using a different computer, on which I have not logged but its attached to my Gmail, I still have to run it again.

What problems is Streak solving and how is that benefiting you?

The Streak CRM plugin is so simple to use with Gmail and other email servicecs that users can easily integrate its tools to their daily routine. Streak doesn’t make a big change or replacement in hte processes. It just works to enhance them and the way things are being done.

Small Business (50 or fewer emp.)
Apr 16, 2018
 Source
Overall Rating:
5.0
RH
Reagan H.
Program Associate
Share
"Simple To Use CRM Add-On"
What do you like best about Streak?

Streak is an easy-to-apply tool for professionals in every industry--not just marketing or communications!

What do you dislike about Streak?

I do wish there were more detailed tracking features in the "VIew" pane that included the time of email opening.

What problems is Streak solving and how is that benefiting you?

Streak helps me optimize email communication with my team members. bloggers, and program participants, as I am able to see when they are most likely to open an email, and how many times it is opened. It also helps me organize my inbox into pipelines of correspondence depending on the subject.

Mid Market (51-1000 emp.)
Jan 29, 2018
 Source
Overall Rating:
5.0
HO
Hazel O.
Senior Executive Recruiter
Share
"Streak"
What do you like best about Streak?

I love it because we normally send mass email and with this application, I don't need to send it one by one I'll just have to upload it via .csv and I can send mass email already.

What do you dislike about Streak?

Nothing much that I don't like about this it's just that it may take time to send all the emails but overall the application is very helpful.

What problems is Streak solving and how is that benefiting you?

I found streak as a very helpful tool especially in sending mass emails which is essential to those working in recruitment when sending their outreach.

Small Business (50 or fewer emp.)
Dec 13, 2017
 Source
Overall Rating:
5.0
Kristin R. avatar
Kristin R.
Creative Lead / Sales Channel Accounts Manager
Share
"Essential for Businesses!"
What do you like best about Streak?

Mail merge is hands down my favorite feature, but view read emails is also an incredibly useful tool.

What do you dislike about Streak?

The text shortcuts don't always work, which can be a little annoying.

What problems is Streak solving and how is that benefiting you?

Personalizing emails to multiple clients quickly & efficiently, and checking to see who's actually reading our emails. I've been able to tailor emails and have seen more opens & responses as a result.

Small Business (50 or fewer emp.)
Dec 11, 2017
 Source
Overall Rating:
5.0
JK
Joanna K.
Founder + Creative Director
Share
"Game changer"
What do you like best about Streak?

I love that I didn't have to really learn a new platform since w already use Gmail.

What do you dislike about Streak?

Some of the updates aren't intuitive but I'll get used to it.

What problems is Streak solving and how is that benefiting you?

I'm obsessed with Streak - absolutely love it! I truly don't know what I'd do without it for my B2B sales.

Small Business (50 or fewer emp.)
Nov 08, 2017
 Source
Overall Rating:
5.0
CB
Cherise B.
Executive Assistant
Share
"Streak is a livesaver!"
What do you like best about Streak?

Streak helps me tame my email! I can add multiple emails to one "box" or "pipeline" and add notes that are accessible across all the applicable emails. Helps me keep info organized especially when one topic is having information from multiple emails! I also like how I can Send Later, and Snooze emails for reminders.

What do you dislike about Streak?

I honestly can't think of any dislikes for Streak.

What problems is Streak solving and how is that benefiting you?

Organization, reminders

Small Business (50 or fewer emp.)
Oct 31, 2017
 Source
Overall Rating:
5.0
EV
Elize V.
Sector Lead Beauty & Fashion
Share
"Very easy CRM tool to integrate in your mailbox"
What do you like best about Streak?

Add mails immediately to suggested boxes.

What do you dislike about Streak?

No integration possible in ios gmail app

What problems is Streak solving and how is that benefiting you?

More efficient contacting of clients and keeping an overview when you do did jobs with colleagues.

Small Business (50 or fewer emp.)
Oct 30, 2017
 Source
Overall Rating:
5.0
FB
Francesco B.
Ceo & Founder
Share
"Organizzare e tenere traccia delle tue email."
What do you like best about Streak?

Il monitoraggio delle letture delle mail e la possibilità di inviarle ad un orario ben preciso.

What do you dislike about Streak?

Che sia attivo solo su Gmail e non sugli altri provider.

What problems is Streak solving and how is that benefiting you?

Nel Sales ti aiuta a capire quando un cliente legge una mail o a programmare follow up a distanza.

Small Business (50 or fewer emp.)
Aug 04, 2017
 Source
Overall Rating:
5.0
BM
Brittany M.
Head Of Sales
Share
"My leeds think i'm connected osmisis! "
What do you like best about Streak?

My absolutely favourite part of this tool is the fact that I can track emails and tell when they are opened

What do you dislike about Streak?

The one thing I'm not a fan of is the fact that if I have more than one person in one email the tool does not let me know which receiver specifically has read my email.

What problems is Streak solving and how is that benefiting you?

I get notifications once my emails are opened and read. This is helpful for me so I know if someone is blowing me off, forwarding my emails around etc. When I am working with a lead and I get notification they have re visited an email of mine containing a quote etc. I always make an effort to call them right away. They think I am connected to them in some way

Small Business (50 or fewer emp.)
Jul 26, 2017
 Source
Overall Rating:
5.0
Jeff S. avatar
Jeff S.
Alexa Consultant / Google Home Consultant / Bestselling Author / Professional Speaker
Share
"Amazing CRM That Finally Makes CRM Useful"
What do you like best about Streak?

The best part about Streak is that it integrates into Gmail. I'm already living in Gmail most of the day, so this goes right with my workflow. It's very simple to get started and you can learn more features as you become proficient. Plus, you don't have a ridiculously short period to put it through it's paces. It's free, Gmail is free, it's the perfect way to learn it.

What do you dislike about Streak?

I've told a lot of people they should be using Streak, and the thing that makes it so amazing is also the thing that keeps some of them from using it...they don't use Gmail.

What problems is Streak solving and how is that benefiting you?

I use Streak mainly for lead generation and moving a prospect through the funnel to becoming a client. I'm more organized with Streak and it makes sure nothing falls through the cracks. I'm consulting with another client who is getting set up with Streak to manage their customer service.

Small Business (50 or fewer emp.)
Jun 20, 2017
 Source
Overall Rating:
5.0
MJ
Mary Therese J.
Program Manager
Share
"CRM for my inbox"
What do you like best about Streak?

Allows me to easily track relationships with the rest of my team, especially tracking progress with prospective applicants for our programs. I also appreciate the email tracking functionality that tells me whether a recipient has opened an email directly from my inbox (and when and where and how many times).

What do you dislike about Streak?

It doesn't integrate as easily as I'd like with Google Sheets; The contact functionality was buggy but it's been improved with the latest updated

What problems is Streak solving and how is that benefiting you?

Our key interest is tracking relationships in a way that anyone else on the team can look and have context going into a conversation. Streak allows me to store email chains, make notes, change stages, and track those changes in a fashion that anyone can go in and see exactly what progress has been to date. We use it for several different parts of our organization--I use it for recruiting prospective applicants for our programs, communicating with experts from our network to recruit for panels, track referral requests, and a number of other event management pieces. We also use it to keep track of relationships with partners and potential / current sponsors

Small Business (50 or fewer emp.)
May 10, 2017
 Source
Overall Rating:
5.0
BC
Ben C.
Executive Consultant & Director
Share
"Easy to use CRM that makes sense."
What do you like best about Streak?

Intuitive and easy to use, set-up and maintain. Good price for a very powerful CRM

What do you dislike about Streak?

Updates aren't as quick as I'd like, however, they do listen to feedback and keep you abreast as to whether feedback will be implemented

What problems is Streak solving and how is that benefiting you?

Managing sales pipeline so that nothing is missed. Also started to use as a company wide 'to-do' list - really works well

Small Business (50 or fewer emp.)
Apr 25, 2017
 Source
Overall Rating:
5.0
CS
Chrystal S.
Brand Strategist
Share
"Great for keeping track of business development emails"
What do you like best about Streak?

I love how it is right there in the inbox and emails can be marked or categorized on demand. It can be customized and tweaked to fit your workflow perfectly. I love to change the titles of the labels and create a completely unique flow that is suited beautifully for my visual process. Even the email tracker is pretty awesome because it helps you know when to follow up on an email. I also appreciate that there are so many fields to accommodate any kind of project or business.

What do you dislike about Streak?

I dislike that it doesn't integrate with more apps like IFFT and Zapier. I love automating anything I can and it would be great to find new ways to have it partner with my other favorite apps.

What problems is Streak solving and how is that benefiting you?

I solve the organizational problem of knowing exactly when to follow up on an outreach email because I can see the stage it is in. I'm super visual so this helps me really understand my workload too. I have now used it for the following projects: keeping track of wholesale emails out to potential customers, to remember where I am in the process with potential employees when searching for a full time job, and as a visual time line for my very first freelance clients.

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