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800.com Logo
800.com
Empowering Human Connection through Telecommunication
4.6
(365)
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800.com Reviews & Product Details

800.com Overview
What is 800.com?

800.com is a dynamic call tracking software, perfect for businesses seeking to efficiently manage their telephony needs. With it, you can activate toll-free numbers in line with FCC rules, identify callers via an integrated ID feature, and never miss a call thanks to automatic redirection. It also offers voicemail transcriptions, automated alerts, and spam blocking. Stay informed with custom reports and easily organize voicemails. Plus, record calls for training and information retrieval, all stored in one convenient place. Simplify your business communications with 800.com.

Company 800.com
Year founded 2008
Company size Myself Only employees
Headquarters New York
Social Media
800.com Categories on Findstack
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$29.00/month
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Ask Questions about 800.com
What 800.com is best for?
How does 800.com compare to Aircall?
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800.com Product Details
Capabilities
API
Segment
Small Business
Mid Market
Enterprise
Deployment Cloud / SaaS / Web-Based, Desktop Mac, Desktop Windows, Mobile Android, Mobile iPhone
Training Documentation
Languages English
800.com Features
Auto Attendant
Call Barging
Call Forwarding
Call Logs
Call Monitoring
Call Queues
Call Recording
Call Reporting and Analytics
Call Routing
Call Screening
Call Transfer
Call Whispering
Caller ID
Conference Calling
Contact Management
Do Not Disturb
Fax to Email
HD Voice
IVR (Interactive Voice Response)
Integration with CRM
International Calling
Mobile App
Number Porting
Presence Indicator
SIP Trunking
Softphone
Text Messaging
Video Conferencing
Voicemail
Voicemail to Email
800.com Media
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800.com Screenshots
Disclaimer
Our research is curated from diverse authoritative sources and meant to offer general advice. We don’t guarantee that our suggestions will work best for each use-case, so consider your unique needs when choosing products and services. Feel free to share your feedback.
Last updated: December 09, 2024
800.com Logo
365 800.com Reviews
4.6 out of 5
Small Business (50 or fewer emp.)
Oct 01, 2022
 Source
Overall Rating:
5.0
Brian G. avatar
Brian G.
President
Share
"The best solution for our business."
What do you like best about 800.com?

The services works perfect for our needs with the 800 number and a fax number. When we started our business we need a toll free number service that could grow with our company.

What do you dislike about 800.com?

There is nothing about this service to dislike, we have been using it for approximately 8 years.

What problems is 800.com solving and how is that benefiting you?

We have just added to our service area and the toll-free number/fax number is just a simpler solution for potential customers to connect.

Small Business (50 or fewer emp.)
Aug 16, 2022
 Source
Overall Rating:
5.0
YS
Yazan S.
Marketer
Share
"great service and optimized portal"
What do you like best about 800.com?

portal fuctionality they help alot in customer

What do you dislike about 800.com?

nothing everthing his helpful and stright to the point

What problems is 800.com solving and how is that benefiting you?

call forwarding

Small Business (50 or fewer emp.)
Aug 02, 2022
 Source
Overall Rating:
5.0
JJ
Joseph J.
Technical Director
Share
"Great Service"
What do you like best about 800.com?

The fact that I can text my customers and can easily.

What do you dislike about 800.com?

No bluetooth capabilities in mobile app.

What problems is 800.com solving and how is that benefiting you?

Add Bluetooth to Mobile Application.

Mid Market (51-1000 emp.)
Jul 28, 2022
 Source
Overall Rating:
5.0
AB
Angie B.
Sr. Project Manager
Share
"Everything I had been looking for..."
What do you like best about 800.com?

After having hard time sourcing a custom vanity number, a peer referred me to 800.com. 800.com was intuitive + easy setup & navigation. Also had all features needed!

What do you dislike about 800.com?

Only thing I can think of is not coming up on searches when I was looking for custom vanity phone #.

What problems is 800.com solving and how is that benefiting you?

Needed a custom vanity # for a advertising campaign and activation and 800.com offered everything needed at reasonable price.

Small Business (50 or fewer emp.)
Jul 26, 2022
 Source
Overall Rating:
5.0
CT
Cody T.
D
Share
"Great Fast Service"
What do you like best about 800.com?

Customer Service was fast and helpful - I was performing a complicated request and they called me direct and I immediately felt I had an actual account rep.

What do you dislike about 800.com?

Have yet to see any downside - they even helped me get a vanity number and forward it to the other service I am using for the rest of my call routing for 2 companies!

What problems is 800.com solving and how is that benefiting you?

We merged 2 companies and went through a rebrand. They were able to get me a vanity number, which Dialpad was unable to do. They then helped me forward it to my main line so that my call routing is uninterrupted, and they perform decent analytics as well

Mid Market (51-1000 emp.)
Jul 25, 2022
 Source
Overall Rating:
5.0
CS
Christopher S.
President
Share
"Great service, Easy Setup!"
What do you like best about 800.com?

I was very pleased with the clear definition of services offered and the ease of signing up. The entire process took 15 minutes to establish and forward my new toll free phone number to my cell phone!

What do you dislike about 800.com?

There wasn't much to dislike honestly. Searching for a vanity number was a bit cumbersome and required searches that took a while. Some of the "alternate" suggestions the site made were not usable to me.

What problems is 800.com solving and how is that benefiting you?

We are launching a new product with high marketing visability. Aside from the standard info@ email address or "click here" to learn more, we wanted interested prospects to contact us directly with a number that could be easily remembered and tied to our product.

Small Business (50 or fewer emp.)
Jul 25, 2022
 Source
Overall Rating:
5.0
AH
Alivia H.
Business Consultant/Executive Assistant
Share
"Very user-friendly and powerful"
What do you like best about 800.com?

I love how powerful 800.com is. There are so many different features to choose from, and the website is very user-friendly. It's also definitely more affordable than a lot of other services I looked into.

What do you dislike about 800.com?

Even though 800.com is very powerful and offers a myriad of different features and plans, some of the people I work with find some of the features difficult to navigate. It seems user-friendly to me, but to those having difficulty, it is often difficult for them to get support or see guides on how to utilize the website.

What problems is 800.com solving and how is that benefiting you?

Starting a new company poses many challenges and requires a tremendous amount of energy and commitment. 800.com made the process of setting up a business number and legitimizing the company seamless!

Small Business (50 or fewer emp.)
Jul 25, 2022
 Source
Overall Rating:
5.0
AH
Ashley H.
Owner
Share
"This has been a great resource"
What do you like best about 800.com?

800.com makes it easy to receive calls from my customers. I can even create voicemails for after-hours, or when I am away. It is simple enough to call my customers and touch base with them.

What do you dislike about 800.com?

The only downsides to using 800.com is that there is no way to hang up from a call without closing the entire site. Other than that, the service is a good one that we have utilized.

What problems is 800.com solving and how is that benefiting you?

800.com solves the problem of me needing a business line, without me having to go and get an entirely new phone. All I have to do is have the calls forwarded to my current cell.

Small Business (50 or fewer emp.)
Jul 25, 2022
 Source
Overall Rating:
5.0
Eric Martin K. avatar
Eric Martin K.
Radio Broadcaster
Share
"The Best Phone Service is 800.com"
What do you like best about 800.com?

The ease of use of the system. Customer Service goes above and beyond!

What do you dislike about 800.com?

I don't dislike ! It all works together for my business goals!

What problems is 800.com solving and how is that benefiting you?

Cost vs what I require in an online phone system.

Small Business (50 or fewer emp.)
Jun 25, 2022
 Source
Overall Rating:
5.0
Wyatt T. avatar
Wyatt T.
Director Of Ministries
Share
"Well Pleased!"
What do you like best about 800.com?

I use an off-brand service provider for my phone...They do not have a voice mail system...Thank goodness for the ability to have my calls come in through my 800 number (Which has a voice mail box)

What do you dislike about 800.com?

There is nothing I have to say that is negative.

What problems is 800.com solving and how is that benefiting you?

Consistent and dependable communications between my customers and myself.

Small Business (50 or fewer emp.)
Jun 24, 2022
 Source
Overall Rating:
5.0
JR
Jared R.
Founder
Share
"Easy-to-use service, crisp UI, excellent client support"
What do you like best about 800.com?

It was very easy to get started, I got the vanity 800 number I was looking for, and the client support is extremely fast, thorough, helpful, and responsive. I have evaluated DialPad and several competitors, and I find that 800.com is much easier to use with its clear, effective interface and dialer. It's perfect for startups looking to convey a professional image to prospective and existing clients. You can use 800.com to route calls to a Google Voice local number since Google does not support toll-free, or you can text and dial outbound using the in-built dialer. 800.com also makes it simple to transcribe text to voice as inbound prompts that callers will hear after dialing in. The speech is exceptionally clear, fluid, and professional rather than choppy, contrived, and artificial. I was able to set everything up very easily on my own without running into a lot of question mark moments. We have really just begun with the service, so I'm sure there is a lot more to be discovered!

What do you dislike about 800.com?

I would like for there to be a sleek iOS app to more easily make outbound calls. The port-out fee is also a bit steep at $100; $50 would be a little fairer and would ring more of a service fee than a deterrent. (But at least they do allow for it.)

What problems is 800.com solving and how is that benefiting you?

We are just using it to convey an established, stable image to prospective clients and to have some future-proof flexibility by not being locked into local numbers.

Mid Market (51-1000 emp.)
May 25, 2022
 Source
Overall Rating:
5.0
SC
Stacey C.
Owner
Share
"Our 800 Review"
What do you like best about 800.com?

I love being able to have the professionalism of having an 800 number but also have the ease of gathering our voicemails and taking care of our business

What do you dislike about 800.com?

There is nothing that I currently dislike. We have not had any issues to report at this time.

What problems is 800.com solving and how is that benefiting you?

Instead of having to actually have a phone line in the office, our 800 number provides a great service to be more productive.

Small Business (50 or fewer emp.)
May 23, 2022
 Source
Overall Rating:
5.0
KH
Kyle H.
S
Share
"A tru difference maker!"
What do you like best about 800.com?

The customer service is outstanding. Great support. They always answer all my questions.

What do you dislike about 800.com?

Nothing. I love the service. Easy to use dashboard

What problems is 800.com solving and how is that benefiting you?

I can gather more content and feedback from users and it let's people really express themselves.

Small Business (50 or fewer emp.)
May 20, 2022
 Source
Overall Rating:
5.0
AE
Ashley E.
Office Manager
Share
"Made our life easier!"
What do you like best about 800.com?

I love that its a textable number! Helps so much!

What do you dislike about 800.com?

I havent found anything so far that i dislike.

What problems is 800.com solving and how is that benefiting you?

Faster ways for clients to reach out. To help determine emergency calls and ones that just want to call and hope your open 24/7

Small Business (50 or fewer emp.)
May 18, 2022
 Source
Overall Rating:
5.0
JM
Jenn M.
L
Share
"Service at its finest"
What do you like best about 800.com?

Ease of setting up and ongoing use. User friendly.

What do you dislike about 800.com?

Honestly, nothing. It is a great service.

What problems is 800.com solving and how is that benefiting you?

Customers can call and leave feedback or make requests. Easy to access so that business can return calls.

Small Business (50 or fewer emp.)
May 18, 2022
 Source
Overall Rating:
5.0
Harold J. avatar
Harold J.
Business Owner
Share
"I’ve experienced professionalism and great customer service!"
What do you like best about 800.com?

The customer Service.that I can reach customer service 24/7. The voicemail service.the Number and the voicemail service. I haven't discovered any other service that I could compare it with.

What do you dislike about 800.com?

That you all don't have away for me to receive text messages.No, everything work just fine. I would like for you all to add a text messaging service. Just adding text message service that's it for me.

What problems is 800.com solving and how is that benefiting you?

That's a good question! 800.com is helping me serve my clients more efficiently and effectively! And it's helping me to become more productive which is a plus. Absolutely.

Small Business (50 or fewer emp.)
May 18, 2022
 Source
Overall Rating:
5.0
Thomas P. avatar
Thomas P.
Founder & President
Share
"Easy to use"
What do you like best about 800.com?

It is like an answering service but much more affordable. You are mot stuck in the officel

What do you dislike about 800.com?

Nothing. There isn't anything missing of the services we need

What problems is 800.com solving and how is that benefiting you?

We don't miss any calls to our office

Small Business (50 or fewer emp.)
May 18, 2022
 Source
Overall Rating:
5.0
OP
Ozark P.
Owner
Share
"The Best Place To Get A 800 Number"
What do you like best about 800.com?

800.com is very easy to use and to get a number for your business or Groups

What do you dislike about 800.com?

I don't have any dislike for 800.com at this time

What problems is 800.com solving and how is that benefiting you?

I have nothing to right here

Small Business (50 or fewer emp.)
May 18, 2022
 Source
Overall Rating:
5.0
TB
Tamilyn B.
Ceo
Share
"Love My 800 Number Service Provider"
What do you like best about 800.com?

The ease of use. It looks professional. Easy for my customers to remember.

What do you dislike about 800.com?

Can't think of anything. Can't think of anything.

What problems is 800.com solving and how is that benefiting you?

The benefits are that I have an amazing number that matches my company and that I can distinguish business calls from personal calls.

Small Business (50 or fewer emp.)
May 18, 2022
 Source
Overall Rating:
5.0
IA
Idan A.
Ownwer
Share
"good prices"
What do you like best about 800.com?

easy to use and change as a business, good overall prices

What do you dislike about 800.com?

They use to have credit based pricing i liked it better

What problems is 800.com solving and how is that benefiting you?

i had to pay monthly but it's low