800.com is a dynamic call tracking software, perfect for businesses seeking to efficiently manage their telephony needs. With it, you can activate toll-free numbers in line with FCC rules, identify callers via an integrated ID feature, and never miss a call thanks to automatic redirection. It also offers voicemail transcriptions, automated alerts, and spam blocking. Stay informed with custom reports and easily organize voicemails. Plus, record calls for training and information retrieval, all stored in one convenient place. Simplify your business communications with 800.com.
Capabilities |
|
---|---|
Segment |
|
Deployment | Cloud / SaaS / Web-Based, Desktop Mac, Desktop Windows, Mobile Android, Mobile iPhone |
Training | Documentation |
Languages | English |
I enjoyed the set-up process of my account. It was very simple and easy to use. 800.com customer service has always been very helpful and professional. I highly recommend their services. Overall, This company has provided exceptional service. The price point is very accomidationg for our business needs. My frequency of use is daily.
To be honest, I have not yet experienced any bad experiences with this company. Overall I have been very pleased with their technological platform and call-forwarding features. I really enjoy their seamless app on iphone. Its ease of integration is perfect!
800.com is providing flexibility, convenience and overall good service to my company. I enjoy setting up the call waiting and music features on my account. The management of the account is also very simple to use. Plus, The user friendly interface is simple and straight forward. I enjoy the background music.
The ease of the process. The ease of the process is what I like the most. It is super easy to get things set up. The verification process does not take very long and you can create your own numbers.
I have not found anything that I dislike about 800.com.
I'm not having to use my own phone number to run my businesses. It frees up my private phone number and allows me to connect with my customers on a professional basis.
easy to work the website, your able to change the recordings for the voicemail
I have not ran into an issue yet, so far every time I am looking for something I can find it.
I am not sharing my personal phone number.
It's very easy to use and they gave great customer service.
I would like to see more in depth reporting
Saves money and time by not having to answer the phone while in meetings.
Getting missed call info and messages. helpful
getting all the spam calls and a lot of hang ups . Having to press 1 to get the call to go thru
we are not missing any calls
800.com gave us instant access to a very catchy vanity 800 number, plus competitive pricing, great features that we needed (like voicemail and call forwarding), and really smart customer service. Even the chat box was a real person who was articulate and efficient in understanding what I needed. He pulled strings and got things in place to seal the deal for us. Really grateful!
I've researched a bunch of providers for toll-free numbers, and I can list what the others offer and compare plans, but I haven't really experienced any down sides with 800.com. We took a while to begin to use our 800 number, so it might have been nice to have a $3.00 "park your unused 800 number here" plan, but we're happy with the low-cost plan our rep offered!
800.com gives us an easy number for our new customers to remember, with voicemail and call forwarding, at an affordable price.
We've been thoroughly pleased with our experience using 800.com for our toll-free number hosting. The setup was incredibly straightforward, and the user-friendly interface makes managing our communication effortless. Moreover, their responsive and knowledgeable customer support team has been invaluable whenever we've needed assistance, making 800.com the ideal choice for our business needs.
No complaints at this time. Affordable, Intuitive, and great support.
It handles our incoming calls to offer a toll free option for our customers to reach us.
All the options along with the ability to change them at any time.
So far I have been impressed with it all
Able to have everyone answer the phone at different times or from different locations
The interface is easy to use and very intuitive to set up!
It doesn't direcly plug in to every ecommerce website
It allows us to easily set up a business phone number and track how people are trying to communicate with us
easy to use and fun to select a number - we are excited to see the results come in now.
I didnt dislike anything about the site or the process.
tracking inbound success for radio and TV campaigns
Ease of use, availability of service and features.
Honestly, we have not found any downside.
Time management, Call Tracking, and Client contact.
The system has never gone down in my 3yrs of working with them. I have not experienced, nor heard of, a single tech issue. Thats pretty amazing. On top of this, there is SO much you can do with the system, I dont know what type of company couldnt work with them!!
Honestly, I dont have any complaints. I should after so many years.
I use it for a vanity number, and I have the calls forwarded to my cell. It's very convenient and allows me to take calls anywhere. It also allows me track the success of various marketing companies.
Customer service goes above and beyond to assist when needed.
Nothing comes to mind, which is a good thing.
We needed to have it connected to our google voice account so we contacted support and they walked me through it with ease.
I had never purchased an 800 number before, so I didn't know what to expect. 800.com was really easy for a novice like me to make the purchase quickly and easily.
There really wasn't anything I disliked, but if I had to think of something, I wish there was a bit more clarity on what I would do with the number to port it to Nextiva.
We wanted an 800 number on top of our local numbers for national clients. So far, we've put this in place and it's done its job as we wanted it to. I have no complaints.
Ease of use and ease of set up. Took one day from start to finish very happy with this comppany. would reccomend to anyone who needs a quick 800 number for thier business.
Nothing so far hopefuly things go as planned and no issues arise
We needed a business 800 number for our website and this was quick and easy to get going
It was so easy to get a corporate 800 number setup with 800.com and even easier to manage.
Everything has been great through 5 years of service.
As a regional credit union the ability to effectively provide a toll free number at an affordable cost, 800.com has been great.
Ok so I own the domain dialer.one and 800.com was able to find me a vanity toll free number that ends with DIALER -1. How could it get any better?
Honestly I can't think of anything I dislike
It's giving me a more international presence with a toll free number
I recently had the pleasure of using 800.com for my business, and it has been an absolute game-changer in helping my business grow. This innovative platform offers a range of services that are invaluable in streamlining operations, boosting customer satisfaction, and ultimately driving revenue. One of the standout features of 800.com is its advanced call-routing system. With this capability, I was able to efficiently manage incoming calls and ensure that they were routed to the most appropriate department or team member. This not only saved but also allowed for a more personalized and seamless customer experience. By providing customers with a smooth and hassle-free calling process, the business was able to establish a solid reputation for outstanding customer service. 800.com also offers highly customizable virtual phone numbers, which allowed me to expand my business's reach and establish a strong presence in multiple locations without the need for physical. This flexibility was instrumental in attracting new customers from different regions, increasing brand visibility, and driving sales. Moreover, the platform's extensive call analytics and reporting features provided valuable insights into call patterns, peak times, and customer preferences. Armed with this data, I was able to make informed decisions and optimize my business strategies to better align with customer demands. This data-driven approach resulted in improved targeting, increased conversion rates, and a significant boost in overall business performance. Additionally, the 800.com team was incredibly responsive and supportive throughout the entire process. Their expertise and willingness to go above and beyond to address any concerns or questions were truly impressive. Their to customer satisfaction reinforced my trust in the platform and enabled me to focus on other essential aspects of my business. In summary, 800.com is a remarkable platform that has revolutionized the way I operate my business. Its advanced call management features, customizable virtual phone numbers, and comprehensive analytics have been instrumental in facilitating growth and driving success. If you're looking for a solution to take your business to new heights, I highly recommend giving 800.com a try. You won't be disappointed!
The only downside which is expected is that two separate companies can not be managed under one account, due to the registration of the number. It would be awesome if the systems allowed each number to be registered to each company allowing a tech person to monitor multiple clients from one account.
800.com also offers highly customizable virtual phone numbers, which allowed me to expand my business's reach and establish a strong presence in multiple locations without the need for physical. This flexibility was instrumental in attracting new customers from different regions, increasing brand visibility, and driving sales.
Our number through 800.com works so well for what we need it to that we got a second number for other uses for our company.
They helped us pick the right package and have been there every time we had a problem and needed help.
It allows an extremely easy way for out customers to contact us or text us.
I love how easy set up was, the ability to get the vanity number we wanted, call forwarding and voicemail recording. I also love the transcription feature so I can know what the call is in regards to before giving them a call back and also not having to interrupt anything that is going on around me.
I don't dislike anything about 800.com. The platform has been seamless.
It allowed us to get the exact 800 vanity number that we wanted where we could not do this before