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800.com Logo
800.com
Empowering Human Connection through Telecommunication
4.6
(365)
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800.com Reviews & Product Details

800.com Overview
What is 800.com?

800.com is a dynamic call tracking software, perfect for businesses seeking to efficiently manage their telephony needs. With it, you can activate toll-free numbers in line with FCC rules, identify callers via an integrated ID feature, and never miss a call thanks to automatic redirection. It also offers voicemail transcriptions, automated alerts, and spam blocking. Stay informed with custom reports and easily organize voicemails. Plus, record calls for training and information retrieval, all stored in one convenient place. Simplify your business communications with 800.com.

Company 800.com
Year founded 2008
Company size Myself Only employees
Headquarters New York
Social Media
800.com Categories on Findstack
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800.com Product Details
Capabilities
API
Segment
Small Business
Mid Market
Enterprise
Deployment Cloud / SaaS / Web-Based, Desktop Mac, Desktop Windows, Mobile Android, Mobile iPhone
Training Documentation
Languages English
800.com Features
Auto Attendant
Call Barging
Call Forwarding
Call Logs
Call Monitoring
Call Queues
Call Recording
Call Reporting and Analytics
Call Routing
Call Screening
Call Transfer
Call Whispering
Caller ID
Conference Calling
Contact Management
Do Not Disturb
Fax to Email
HD Voice
IVR (Interactive Voice Response)
Integration with CRM
International Calling
Mobile App
Number Porting
Presence Indicator
SIP Trunking
Softphone
Text Messaging
Video Conferencing
Voicemail
Voicemail to Email
800.com Media
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800.com Screenshots
Disclaimer
Our research is curated from diverse authoritative sources and meant to offer general advice. We don’t guarantee that our suggestions will work best for each use-case, so consider your unique needs when choosing products and services. Feel free to share your feedback.
Last updated: November 10, 2024
800.com Logo
365 800.com Reviews
4.6 out of 5
Small Business (50 or fewer emp.)
Jan 25, 2024
 Source
Overall Rating:
5.0
NS
Naomi S.
Ceo
Share
"Great Experience and Great Service"
What do you like best about 800.com?

I enjoyed the set-up process of my account. It was very simple and easy to use. 800.com customer service has always been very helpful and professional. I highly recommend their services. Overall, This company has provided exceptional service. The price point is very accomidationg for our business needs. My frequency of use is daily.

What do you dislike about 800.com?

To be honest, I have not yet experienced any bad experiences with this company. Overall I have been very pleased with their technological platform and call-forwarding features. I really enjoy their seamless app on iphone. Its ease of integration is perfect!

What problems is 800.com solving and how is that benefiting you?

800.com is providing flexibility, convenience and overall good service to my company. I enjoy setting up the call waiting and music features on my account. The management of the account is also very simple to use. Plus, The user friendly interface is simple and straight forward. I enjoy the background music.

Small Business (50 or fewer emp.)
Jan 18, 2024
 Source
Overall Rating:
5.0
LO
Lysander O.
Founder
Share
"Out Does The Rest"
What do you like best about 800.com?

The ease of the process. The ease of the process is what I like the most. It is super easy to get things set up. The verification process does not take very long and you can create your own numbers.

What do you dislike about 800.com?

I have not found anything that I dislike about 800.com.

What problems is 800.com solving and how is that benefiting you?

I'm not having to use my own phone number to run my businesses. It frees up my private phone number and allows me to connect with my customers on a professional basis.

Small Business (50 or fewer emp.)
Jan 18, 2024
 Source
Overall Rating:
5.0
MI
Maggie I.
Founder
Share
"Easy"
What do you like best about 800.com?

easy to work the website, your able to change the recordings for the voicemail

What do you dislike about 800.com?

I have not ran into an issue yet, so far every time I am looking for something I can find it.

What problems is 800.com solving and how is that benefiting you?

I am not sharing my personal phone number.

Small Business (50 or fewer emp.)
Jan 12, 2024
 Source
Overall Rating:
5.0
TP
Thomas P.
President
Share
"Great service"
What do you like best about 800.com?

It's very easy to use and they gave great customer service.

What do you dislike about 800.com?

I would like to see more in depth reporting

What problems is 800.com solving and how is that benefiting you?

Saves money and time by not having to answer the phone while in meetings.

Small Business (50 or fewer emp.)
Dec 22, 2023
 Source
Overall Rating:
5.0
TS
Tammi S.
Founder
Share
"Good for getting missed call information"
What do you like best about 800.com?

Getting missed call info and messages. helpful

What do you dislike about 800.com?

getting all the spam calls and a lot of hang ups . Having to press 1 to get the call to go thru

What problems is 800.com solving and how is that benefiting you?

we are not missing any calls

Small Business (50 or fewer emp.)
Nov 20, 2023
 Source
Overall Rating:
5.0
Jen R. avatar
Jen R.
Private Tutor
Share
"Easy access to Vanity Numbers, great customer service, competitive pricing"
What do you like best about 800.com?

800.com gave us instant access to a very catchy vanity 800 number, plus competitive pricing, great features that we needed (like voicemail and call forwarding), and really smart customer service. Even the chat box was a real person who was articulate and efficient in understanding what I needed. He pulled strings and got things in place to seal the deal for us. Really grateful!

What do you dislike about 800.com?

I've researched a bunch of providers for toll-free numbers, and I can list what the others offer and compare plans, but I haven't really experienced any down sides with 800.com. We took a while to begin to use our 800 number, so it might have been nice to have a $3.00 "park your unused 800 number here" plan, but we're happy with the low-cost plan our rep offered!

What problems is 800.com solving and how is that benefiting you?

800.com gives us an easy number for our new customers to remember, with voicemail and call forwarding, at an affordable price.

Small Business (50 or fewer emp.)
Nov 09, 2023
 Source
Overall Rating:
5.0
CC
Chris C.
Founder
Share
"President"
What do you like best about 800.com?

We've been thoroughly pleased with our experience using 800.com for our toll-free number hosting. The setup was incredibly straightforward, and the user-friendly interface makes managing our communication effortless. Moreover, their responsive and knowledgeable customer support team has been invaluable whenever we've needed assistance, making 800.com the ideal choice for our business needs.

What do you dislike about 800.com?

No complaints at this time. Affordable, Intuitive, and great support.

What problems is 800.com solving and how is that benefiting you?

It handles our incoming calls to offer a toll free option for our customers to reach us.

Small Business (50 or fewer emp.)
Nov 07, 2023
 Source
Overall Rating:
5.0
TH
Tiffany H.
Founder
Share
"Love 800.com"
What do you like best about 800.com?

All the options along with the ability to change them at any time.

What do you dislike about 800.com?

So far I have been impressed with it all

What problems is 800.com solving and how is that benefiting you?

Able to have everyone answer the phone at different times or from different locations

Small Business (50 or fewer emp.)
Nov 07, 2023
 Source
Overall Rating:
5.0
EC
Emily C.
Founder
Share
"Seamless & easy to use"
What do you like best about 800.com?

The interface is easy to use and very intuitive to set up!

What do you dislike about 800.com?

It doesn't direcly plug in to every ecommerce website

What problems is 800.com solving and how is that benefiting you?

It allows us to easily set up a business phone number and track how people are trying to communicate with us

Mid Market (51-1000 emp.)
Nov 07, 2023
 Source
Overall Rating:
5.0
JF
Jason F.
Founder
Share
"Excited to get vanity number"
What do you like best about 800.com?

easy to use and fun to select a number - we are excited to see the results come in now.

What do you dislike about 800.com?

I didnt dislike anything about the site or the process.

What problems is 800.com solving and how is that benefiting you?

tracking inbound success for radio and TV campaigns

Small Business (50 or fewer emp.)
Oct 02, 2023
 Source
Overall Rating:
5.0
JM
John M.
President / Ceo
Share
"Great Phone Service"
What do you like best about 800.com?

Ease of use, availability of service and features.

What do you dislike about 800.com?

Honestly, we have not found any downside.

What problems is 800.com solving and how is that benefiting you?

Time management, Call Tracking, and Client contact.

Small Business (50 or fewer emp.)
Sep 13, 2023
 Source
Overall Rating:
5.0
GC
Gabriel C.
Founder
Share
"Reliability and Functionality!"
What do you like best about 800.com?

The system has never gone down in my 3yrs of working with them. I have not experienced, nor heard of, a single tech issue. Thats pretty amazing. On top of this, there is SO much you can do with the system, I dont know what type of company couldnt work with them!!

What do you dislike about 800.com?

Honestly, I dont have any complaints. I should after so many years.

What problems is 800.com solving and how is that benefiting you?

I use it for a vanity number, and I have the calls forwarded to my cell. It's very convenient and allows me to take calls anywhere. It also allows me track the success of various marketing companies.

Small Business (50 or fewer emp.)
Sep 07, 2023
 Source
Overall Rating:
5.0
CW
Catherine W.
Founder
Share
"Highly recommend."
What do you like best about 800.com?

Customer service goes above and beyond to assist when needed.

What do you dislike about 800.com?

Nothing comes to mind, which is a good thing.

What problems is 800.com solving and how is that benefiting you?

We needed to have it connected to our google voice account so we contacted support and they walked me through it with ease.

Mid Market (51-1000 emp.)
Sep 07, 2023
 Source
Overall Rating:
5.0
Michael N. avatar
Michael N.
Managing Director
Share
"Really easy to purchase an 800 number"
What do you like best about 800.com?

I had never purchased an 800 number before, so I didn't know what to expect. 800.com was really easy for a novice like me to make the purchase quickly and easily.

What do you dislike about 800.com?

There really wasn't anything I disliked, but if I had to think of something, I wish there was a bit more clarity on what I would do with the number to port it to Nextiva.

What problems is 800.com solving and how is that benefiting you?

We wanted an 800 number on top of our local numbers for national clients. So far, we've put this in place and it's done its job as we wanted it to. I have no complaints.

Small Business (50 or fewer emp.)
Sep 07, 2023
 Source
Overall Rating:
5.0
Rebecca A. avatar
Rebecca A.
Accountant
Share
"Awesome Quick Service"
What do you like best about 800.com?

Ease of use and ease of set up. Took one day from start to finish very happy with this comppany. would reccomend to anyone who needs a quick 800 number for thier business.

What do you dislike about 800.com?

Nothing so far hopefuly things go as planned and no issues arise

What problems is 800.com solving and how is that benefiting you?

We needed a business 800 number for our website and this was quick and easy to get going

Small Business (50 or fewer emp.)
Sep 06, 2023
 Source
Overall Rating:
5.0
RH
Rob H.
Founder
Share
"easy and efficient"
What do you like best about 800.com?

It was so easy to get a corporate 800 number setup with 800.com and even easier to manage.

What do you dislike about 800.com?

Everything has been great through 5 years of service.

What problems is 800.com solving and how is that benefiting you?

As a regional credit union the ability to effectively provide a toll free number at an affordable cost, 800.com has been great.

Small Business (50 or fewer emp.)
Sep 06, 2023
 Source
Overall Rating:
5.0
Chris Q. avatar
Chris Q.
Chief Technology Officer
Share
"800.com found me the perfect vanity number!"
What do you like best about 800.com?

Ok so I own the domain dialer.one and 800.com was able to find me a vanity toll free number that ends with DIALER -1. How could it get any better?

What do you dislike about 800.com?

Honestly I can't think of anything I dislike

What problems is 800.com solving and how is that benefiting you?

It's giving me a more international presence with a toll free number

Small Business (50 or fewer emp.)
Sep 05, 2023
 Source
Overall Rating:
5.0
KW
Kendra W.
Founder
Share
"800.com: A Game-Changer for Business Growth"
What do you like best about 800.com?

I recently had the pleasure of using 800.com for my business, and it has been an absolute game-changer in helping my business grow. This innovative platform offers a range of services that are invaluable in streamlining operations, boosting customer satisfaction, and ultimately driving revenue. One of the standout features of 800.com is its advanced call-routing system. With this capability, I was able to efficiently manage incoming calls and ensure that they were routed to the most appropriate department or team member. This not only saved but also allowed for a more personalized and seamless customer experience. By providing customers with a smooth and hassle-free calling process, the business was able to establish a solid reputation for outstanding customer service. 800.com also offers highly customizable virtual phone numbers, which allowed me to expand my business's reach and establish a strong presence in multiple locations without the need for physical. This flexibility was instrumental in attracting new customers from different regions, increasing brand visibility, and driving sales. Moreover, the platform's extensive call analytics and reporting features provided valuable insights into call patterns, peak times, and customer preferences. Armed with this data, I was able to make informed decisions and optimize my business strategies to better align with customer demands. This data-driven approach resulted in improved targeting, increased conversion rates, and a significant boost in overall business performance. Additionally, the 800.com team was incredibly responsive and supportive throughout the entire process. Their expertise and willingness to go above and beyond to address any concerns or questions were truly impressive. Their to customer satisfaction reinforced my trust in the platform and enabled me to focus on other essential aspects of my business. In summary, 800.com is a remarkable platform that has revolutionized the way I operate my business. Its advanced call management features, customizable virtual phone numbers, and comprehensive analytics have been instrumental in facilitating growth and driving success. If you're looking for a solution to take your business to new heights, I highly recommend giving 800.com a try. You won't be disappointed!

What do you dislike about 800.com?

The only downside which is expected is that two separate companies can not be managed under one account, due to the registration of the number. It would be awesome if the systems allowed each number to be registered to each company allowing a tech person to monitor multiple clients from one account.

What problems is 800.com solving and how is that benefiting you?

800.com also offers highly customizable virtual phone numbers, which allowed me to expand my business's reach and establish a strong presence in multiple locations without the need for physical. This flexibility was instrumental in attracting new customers from different regions, increasing brand visibility, and driving sales.

Small Business (50 or fewer emp.)
Sep 05, 2023
 Source
Overall Rating:
5.0
CS
Cy S.
Founder
Share
"Great service!"
What do you like best about 800.com?

Our number through 800.com works so well for what we need it to that we got a second number for other uses for our company.

What do you dislike about 800.com?

They helped us pick the right package and have been there every time we had a problem and needed help.

What problems is 800.com solving and how is that benefiting you?

It allows an extremely easy way for out customers to contact us or text us.

Small Business (50 or fewer emp.)
Sep 05, 2023
 Source
Overall Rating:
5.0
BW
Breanna W.
Executive Assistant
Share
"Easy Phone System"
What do you like best about 800.com?

I love how easy set up was, the ability to get the vanity number we wanted, call forwarding and voicemail recording. I also love the transcription feature so I can know what the call is in regards to before giving them a call back and also not having to interrupt anything that is going on around me.

What do you dislike about 800.com?

I don't dislike anything about 800.com. The platform has been seamless.

What problems is 800.com solving and how is that benefiting you?

It allowed us to get the exact 800 vanity number that we wanted where we could not do this before