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Shopify
Empowering Your Online Store
4.4
(4,477)
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Shopify Reviews & Product Details

Shopify Overview
What is Shopify?

Shopify is an eCommerce platform that is nearly synonymous with eCommerce businesses. Best known for being a simple and effective tool for retailers, Shopify makes it quick and easy to create a shopping portal that offers dropshipping access and social media sales tools. It’s an accessible solution that simplifies the entire process of getting something up and running, with lots of customization options, and options to customize core functionality as your business grows. The platform also supports an extensive range of payment processing options.

Company Shopify Inc.
Year founded 2006
Company size 10,001+ employees
Headquarters Ottawa, Ontario, Canada
Social Media
Managed by:
KD
Kristina Dahl Hesthaven
Personal Trainer Coach
Shopify Categories on Findstack
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Ask Questions about Shopify
What Shopify is best for?
How does Shopify compare to BigCommerce?
What are the pros and cons of Shopify?
Shopify Product Details
Capabilities
API
Segment
Small Business
Mid Market
Enterprise
Deployment Cloud / SaaS / Web-Based, Mobile Android, Mobile iPad, Mobile iPhone
Support 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support
Training Documentation
Languages English
Shopify Pros and Cons
Pros
  • Best-in-class eCommerce tools for online retailers
  • Integrations with a range of tools and apps via the Shopify app store
  • Comprehensive inventory management via the Shopify POS Pro plan
  • Customer management tools included in all plans for creating client profiles
  • Lots of customization options with the app store
Cons
  • POS subscription also requires a subscription to the eCommerce service
  • The offline mode often suffers from outages.
  • Not the best SEO performance
  • Minimal checkout customization options
Shopify Features
Abandoned Cart Recovery
Affiliate Program
CMS Integration
Customer Management
Customer Reviews
Customizable Templates
Discount Management
Email Marketing
Fraud Detection
Gift Cards
Inventory Management
Loyalty Program
Mobile Optimization
Multi-Currency Support
Multi-channel Selling
Multi-language Support
Order Management
POS Integration
Payment Processing
Product Management
Product Recommendations
Reporting & Analytics
Returns Management
SEO Tools
Security Features
Shipping Management
Social Media Integration
Subscriptions Management
Tax Management
Third-party Integrations
Shopify Media
Shopify 0
Shopify 1
Shopify 2
Shopify 3
Shopify Screenshots
Disclaimer
Our research is curated from diverse authoritative sources and meant to offer general advice. We don’t guarantee that our suggestions will work best for each use-case, so consider your unique needs when choosing products and services. Feel free to share your feedback.
Last updated: February 20, 2025
Shopify Logo
4,477 Shopify Reviews
4.4 out of 5
Mid Market (51-1000 emp.)
May 02, 2022
 Source
Overall Rating:
5.0
GA
Garima A.
Marketing Manager
Share
"Create And List Products Securely Online Using Official Domain"
What do you like best about Shopify?

Shopify is the best website designing and development tool. In our Ecommerce business, we are using Shopify website templates for our business products. Like other eCommerce platforms, No need to wait for the setup website to be set up. We need to select templates and customize them very quickly to run an online business. It is secure and useful to list products online and give offers during festival sales. Shopify also supports marketing tools to work faster in less time. To integrate third party applications with no HTML coding work. Onclick connect tool and securely manage business data.

What do you dislike about Shopify?

It provides SSL certificates for all website pages with an Unlimited bandwidth server to upload multiple products online. Compared to Magento, Shopify is very easy to create an online store.

What problems is Shopify solving and how is that benefiting you?

We are using Shopify for our eCommerce portal, It has various features to create pages and products catalog. In Shopify, we used a web based website builder to create all pages according to services. It is easy to create partitions on pages and add products on websites. No need to count product sales and other tasks because it stores all information in inventory management and sets SEO optimization for all business products. In Shopify, we can measure sales, sessions and transactions for online products and increase the productivity of the business.

Small Business (50 or fewer emp.)
Apr 26, 2022
 Source
Overall Rating:
5.0
AC
Arjunsinh C.
Seo Specialist
Share
"Sell Everything, Everywhere and Anytime with Shopify!"
What do you like best about Shopify?

Easy to use and excellent for those who want to setup an e-commerce store without wasting their time and reach the global boundaries. Super easy to setup, 1 click sell option with lightning fast loading.

What do you dislike about Shopify?

Need to buy most of the apps which increases the overall cost of the store setup. Don't have many SEO optimization options as the Wordpress platform provides. Also, at times its difficult to customize the Shopify themes and stores from the functionality point of view.

What problems is Shopify solving and how is that benefiting you?

Easy to setup and takes less time to learn the features. Even a beginner can be trained to operate the Shopify platform. This makes it easy to set up the eCommerce store in no time.

Small Business (50 or fewer emp.)
Apr 24, 2022
 Source
Overall Rating:
5.0
Khushi S. avatar
Khushi S.
Associate Product Manager Intern
Share
"Amazing No Code Tool"
What do you like best about Shopify?

With Shopify, it's easy to launch an online store without any external dependencies and costs. It's easy, fast and does its work without any code.

What do you dislike about Shopify?

I would love Shopify to include more integrations to make it more flexible and scalable.

What problems is Shopify solving and how is that benefiting you?

In the pandemic, people have been able to launch their brands digitally without any dependencies on code or costs because of Shopify. This is the problem it's solving.

Enterprise (> 1000 emp.)
Apr 21, 2022
 Source
Overall Rating:
5.0
Sarah Mae M. avatar
Sarah Mae M.
Trainer/Qa Global Customer Care
Share
"Intuitive Platform + Great API Integration with major Customer Support Platforms"
What do you like best about Shopify?

What I like best with Shopify is its intuitive platform - one can easily understand how it works, particularly its customer support functionalities (order status, order cancellations, refunds, etc.) The software also supports API integration with the majority of popular Customer Support Platforms including Zendesk and Gladly, creating seamless customer interaction.

What do you dislike about Shopify?

From a customer support perspective, none thus far. Our customer care teams find the tool easy to navigate when addressing customer inquiries including order statuses and changes.

What problems is Shopify solving and how is that benefiting you?

Order Management. The tool allowed us to efficiently manage our customer orders. Integrated with our Warehouse Management and Customer Support portals, fulfilling the orders, as well as assisting with inquiries and changes, including cancellations, delivery address changes, etc., have been seamless

Small Business (50 or fewer emp.)
Apr 21, 2022
 Source
Overall Rating:
5.0
Abhishek R. avatar
Abhishek R.
Senior Software Engineer
Share
"Best platform for growing small business"
What do you like best about Shopify?

We can add huge varieties of product and we can star,run,grow our business here.

What do you dislike about Shopify?

We cannot add much filter in the application. customisation can be improved else every thing is fine here.

What problems is Shopify solving and how is that benefiting you?

We are running our small ecommerce app using shopify where we are displaying all the products of our brand.

Small Business (50 or fewer emp.)
Apr 21, 2022
 Source
Overall Rating:
5.0
Faraz K. avatar
Faraz K.
Business Development Manager
Share
"Life changing platform"
What do you like best about Shopify?

extremely easy for a newbie like me to start making a website or I say a web store to start selling from day one. Starting from buying the domain to making the final payment portal access. Shopify is the E-Commerce God

What do you dislike about Shopify?

Frankly saying nothing much but the reoccurring subscription charges are the worst and the upgrade of any of the selected themes once you have customized is a pain in ass to merge with your own customisation

What problems is Shopify solving and how is that benefiting you?

Domain, Website, Store, Inventory, Customer, Leads and of course money! My life has been extremely difference since I joined shopify. Handling the delivery notes automation was the best part with ZIP

Enterprise (> 1000 emp.)
Apr 21, 2022
 Source
Overall Rating:
5.0
Mayank B. avatar
Mayank B.
Risk Analyst
Share
"Review for shopify"
What do you like best about Shopify?

User friendly application. Easy to use and order anything. Too many items available to order. It can be used any any person. Items are available at cheap prices than other marketplace

What do you dislike about Shopify?

Should not lag when too much people are using the application. Delivery should be fast rather than taking too much time to deliver. Delivery charge should be minimal so that everyone can be use the application

What problems is Shopify solving and how is that benefiting you?

No problem everything looks fine. Only issue is the user interface. Sometimes it lags too much for the user and it makes difficult to order anything. Pages should have shortcut to product

Small Business (50 or fewer emp.)
Apr 21, 2022
 Source
Overall Rating:
5.0
KM
Kerry M.
Customer Service Specialist
Share
"Great website for e-commerce"
What do you like best about Shopify?

The ease of it connecting to other sites

What do you dislike about Shopify?

When it stops working for an hour or two

What problems is Shopify solving and how is that benefiting you?

Keeping all our customer info in one place and organizing orders

Mid Market (51-1000 emp.)
Apr 21, 2022
 Source
Overall Rating:
5.0
MM
Melody M.
Team Lead
Share
"Shopify"
What do you like best about Shopify?

How easy is it to find information whenever a customer reaches out with a specific inquiry about their, and also if needed, we can update details for them as requested.

What do you dislike about Shopify?

The bridge there is between the Shopify platform and warehouses. It would definitely be easier if we had the chance to update/change, cancel orders directly through Shopify and feel certain that it was indeed properly canceled.

What problems is Shopify solving and how is that benefiting you?

As a retail company, customers reach out to us whenever they have issues with their orders. Through Shopify, we can process partial/full refunds, update customers' personal information, generate promotional codes for holidays or discounts if customers are unhappy, and much more.

Small Business (50 or fewer emp.)
Apr 21, 2022
 Source
Overall Rating:
5.0
Sharjah A. avatar
Sharjah A.
Director
Share
"The best E- Commerce website developing platform"
What do you like best about Shopify?

I like Shopify's features of products management, category management, analytics checking, orders checking, and theme updating feature. I could upload my products very easily through the website UI. It is very simple to use. All sections like collections, categories everything we can update faster and easier.

What do you dislike about Shopify?

The one thing that I dislike about Shopify is that while uploading the theme it will fail to upload and I had to re-upload the theme sometimes. This is not a big problem, maybe it will be because of the network issue. Never faced any issues with the theme. Every section on the theme was working properly. Faced only the theme uploading issue.

What problems is Shopify solving and how is that benefiting you?

I was looking for the best E-commerce platform to sell my menswear. Then I got to know about Shopify and started using it. I was a new user and this platform is very useful for new people. Shopify UI is very easy to use and I could make my website live within a few days. They have the best customer support. They really helped me and guided me to finish my work. I could upload all my products and I could categorise them in a good looking way. I was not knowing how to upload a product before using shopify and now it's very easy for me to handle the whole website now. Shopify is the best user-friendly E-commerce platform.

Small Business (50 or fewer emp.)
Apr 20, 2022
 Source
Overall Rating:
5.0
Joyce C. avatar
Joyce C.
Business Owner
Share
"Very easy to use"
What do you like best about Shopify?

that there are a lot of sales channels for you to choose from

What do you dislike about Shopify?

the basic membership plan is a little bit too much for starter businesses

What problems is Shopify solving and how is that benefiting you?

I now have a website, which is a plus for my business

Mid Market (51-1000 emp.)
Apr 20, 2022
 Source
Overall Rating:
5.0
Rahul S. avatar
Rahul S.
Software Developer
Share
"Create Your Own Online Store"
What do you like best about Shopify?

Shopify is a web-based application for online shopping and also you can create your online store to sell your products. For your own branding requirements, it provides you with a wide range of themes that can be customized also and allows you to sell either physical or digital products.

What do you dislike about Shopify?

Shopify is good but it has 2 major problems. It's not seamlessly multilingual. Extensions such as magnify exist, but it is far from perfect. The checkout is implicit and doesn't allow the option for the companies to purchase and input their value-added tax(VAT) number

What problems is Shopify solving and how is that benefiting you?

I solved the problem with Shopify like no increase in sales, managing marketplace and finding customers. we know that a huge amount of traffic is not equal to sales so I created ad campaigns to provide a sure-shot cashback guarantee. for finding new customers tried out the right advertisement and promotion for business.

Enterprise (> 1000 emp.)
Apr 19, 2022
 Source
Overall Rating:
5.0
Michelle S. avatar
Michelle S.
Senior Brand Manager Stella Artois & Hoegaarden
Share
"Easy to view and insightful"
What do you like best about Shopify?

the dashboard tells you so much information, all in one place!

What do you dislike about Shopify?

I wish you could get a bit more granular.

What problems is Shopify solving and how is that benefiting you?

selling restaurant gift cards to help restaurants in need.

Small Business (50 or fewer emp.)
Apr 19, 2022
 Source
Overall Rating:
5.0
AT
Ali T.
Social Marketing Consultant
Share
"Quick, Easy, No Code, but a bit pricey."
What do you like best about Shopify?

Shopify makes like simple, I've used it for both business and personal reasons, ease of use, and great templates. Easy to track analytics and great integration with 100's of software businesses.

What do you dislike about Shopify?

The only downside is price, since they know the quality of their product and know not many competitors exist, they price their subscription pretty high. But the ease of use compared to for example WordPress makes the pricing worth it.

What problems is Shopify solving and how is that benefiting you?

Not only are we able to use it as a storefront, but also can have a blog, links to the app and... The analytics tool is great to track Facebook ads and capture email leads.

Small Business (50 or fewer emp.)
Apr 13, 2022
 Source
Overall Rating:
5.0
AR
Ajay R.
Web Developer
Share
"Best eCommerce Platform with high security"
What do you like best about Shopify?

Shopify is one of the fastest and safest eCommerce platforms for vendors. I used Shopify for so long and I am very happy with the services. Highly recommended

What do you dislike about Shopify?

It is not allowing vendors to modify the checkout and a few limitations are there.

What problems is Shopify solving and how is that benefiting you?

Easy to manage eCommerce store, Cost-effective, best secured, massive collection of theme and apps

Small Business (50 or fewer emp.)
Apr 02, 2022
 Source
Overall Rating:
5.0
CV
Carol Ann V.
Owner
Share
"Shopify is perfect for small business like mine."
What do you like best about Shopify?

Shopify enables me to create a pretty website and sell my items to an international customer base. It is easy to use and the price is affordable and I highly recommend it.

What do you dislike about Shopify?

I will be really happy when Shopify Payments are supported in France. The other thing is when asking a question on the help forum one receives some very useful help but then there are so many spam messages that follow on from that.

What problems is Shopify solving and how is that benefiting you?

With Shopify, I am was to create a professional-looking website and shopping cart. And there are some very useful apps available that translate my website into multiple languages and currencies.

Mid Market (51-1000 emp.)
Mar 29, 2022
 Source
Overall Rating:
5.0
Monali T. avatar
Monali T.
Graphic Designer
Share
"Helps Set up and Activate online store quickly"
What do you like best about Shopify?

Shopify is the easiest Online Store building Platform. It helps us activate products on the website as well as the app or put them into a draft state. We can push the whole product catalog to Google merchant Centre and run shopping ads directly. We can easily change the outlook of the store from the templates available without any coding and similarly make other changes like giving discount options and setting an upper limit of discount code usage and expiry date.

What do you dislike about Shopify?

If we have our own payment gateway integration then they charge us a small amount which I feel is unnecessary because we are paying for their advanced Shopify version anyhow. Payment charges on top of this seem exorbitant.

What problems is Shopify solving and how is that benefiting you?

Shopify gives us the flexibility to integrate third-party apps like Mailchimp for Email marketing, from here we can directly send emailers to cart abandoners. Apart from helping us put our whole online store together, the Dashboard provides us a real-time view of visitors currently active on our website and best-selling products along with the marketing channels which are proving to be the most efficient.

Small Business (50 or fewer emp.)
Mar 27, 2022
 Source
Overall Rating:
5.0
Mohit J. avatar
Mohit J.
Associate Team Leader
Share
"Shopify the best option for E-Commerce site"
What do you like best about Shopify?

Shopify provides all in one solution for your online business. You can have their store and the best thing is that you don't need any server or space for your data shopify has all the things at their end.

What do you dislike about Shopify?

There are some limitations for shopify. We need to follow the theme and structure that shopify provide.

What problems is Shopify solving and how is that benefiting you?

Online store. Helps for the business

Small Business (50 or fewer emp.)
Mar 26, 2022
 Source
Overall Rating:
5.0
IG
Indrajit G.
Back Office Employee
Share
"Great app"
What do you like best about Shopify?

App interface is great and easy to use. It's provide good products to the customers. I really liked this app.

What do you dislike about Shopify?

Sometimes facing sign in issue in the app.

What problems is Shopify solving and how is that benefiting you?

East to use this app Customer reach easily online store.

Small Business (50 or fewer emp.)
Mar 21, 2022
 Source
Overall Rating:
5.0
MN
Musa N.
Marketing Specialist
Share
"Shopify"
What do you like best about Shopify?

best ecom app available and the easiest to use

What do you dislike about Shopify?

kind of costly and it's missign some features

What problems is Shopify solving and how is that benefiting you?

Creating my store and selling products

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