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Shopify Logo
Shopify
Empowering Your Online Store
4.4
(4,477)
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Shopify Reviews & Product Details

Shopify Overview
What is Shopify?

Shopify is an eCommerce platform that is nearly synonymous with eCommerce businesses. Best known for being a simple and effective tool for retailers, Shopify makes it quick and easy to create a shopping portal that offers dropshipping access and social media sales tools. It’s an accessible solution that simplifies the entire process of getting something up and running, with lots of customization options, and options to customize core functionality as your business grows. The platform also supports an extensive range of payment processing options.

Company Shopify Inc.
Year founded 2006
Company size 10,001+ employees
Headquarters Ottawa, Ontario, Canada
Social Media
Managed by:
KD
Kristina Dahl Hesthaven
Personal Trainer Coach
Shopify Categories on Findstack
Ask Questions about Shopify
What Shopify is best for?
How does Shopify compare to BigCommerce?
What are the pros and cons of Shopify?
Shopify Product Details
Capabilities
API
Segment
Small Business
Mid Market
Enterprise
Deployment Cloud / SaaS / Web-Based, Mobile Android, Mobile iPad, Mobile iPhone
Support 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support
Training Documentation
Languages English
Shopify Pros and Cons
Pros
  • Best-in-class eCommerce tools for online retailers
  • Integrations with a range of tools and apps via the Shopify app store
  • Comprehensive inventory management via the Shopify POS Pro plan
  • Customer management tools included in all plans for creating client profiles
  • Lots of customization options with the app store
Cons
  • POS subscription also requires a subscription to the eCommerce service
  • The offline mode often suffers from outages.
  • Not the best SEO performance
  • Minimal checkout customization options
Shopify Features
Abandoned Cart Recovery
Affiliate Program
CMS Integration
Customer Management
Customer Reviews
Customizable Templates
Discount Management
Email Marketing
Fraud Detection
Gift Cards
Inventory Management
Loyalty Program
Mobile Optimization
Multi-Currency Support
Multi-channel Selling
Multi-language Support
Order Management
POS Integration
Payment Processing
Product Management
Product Recommendations
Reporting & Analytics
Returns Management
SEO Tools
Security Features
Shipping Management
Social Media Integration
Subscriptions Management
Tax Management
Third-party Integrations
Shopify Media
Shopify 0
Shopify 1
Shopify 2
Shopify 3
Shopify Screenshots
Disclaimer
Our research is curated from diverse authoritative sources and meant to offer general advice. We don’t guarantee that our suggestions will work best for each use-case, so consider your unique needs when choosing products and services. Feel free to share your feedback.
Last updated: November 15, 2024
Shopify Logo
4,477 Shopify Reviews
4.4 out of 5
Small Business (50 or fewer emp.)
Apr 19, 2019
 Source
Overall Rating:
4.5
BK
Brenda K.
Brenda K
Share
"Shopify is ideal for any type of organizations"
What do you like best about Shopify?

Shopify allows me to manage the complete store, edit its contents and publish the products that I want to sell with the best resources and features. And above all it has very interesting sales models which are effective.

What do you dislike about Shopify?

I don´t like that I count with few options of themes which are free. I suggest to show more free options.

What problems is Shopify solving and how is that benefiting you?

Thanks to Shopify the business grew very quickly, thanks to the help of its tutorials I can achieve better results in short time. In that manner, it makes the learning shorter and I am more prepare to sell.

Small Business (50 or fewer emp.)
Apr 19, 2019
 Source
Overall Rating:
4.5
DD
David D.
David D
Share
"Shopify can do everything to sell"
What do you like best about Shopify?

It is true that Shopify is the best e-commerce platform, it is easy to use and it has the best add-ons that are needed to make a qualified and an effective website. It allows me to sell everything.

What do you dislike about Shopify?

It has been difficult for me to incorporate my social networks with Shopify, for example: I have a Facebook page and I couldn´t integrate it with the platform. It was very annoying!

What problems is Shopify solving and how is that benefiting you?

With Shopify I can manage my products, give a professional touch to the website and check the internet sales. This platform has add-ons that helps me to create and to maintain the webpage organized.

Small Business (50 or fewer emp.)
Apr 19, 2019
 Source
Overall Rating:
4.5
TB
Tina B.
Tina B.
Share
"Shopify is professional and practical at the same time"
What do you like best about Shopify?

I love having a complete platform which provides me real solutions, good manners to sell quickly and above all provides security to the customers and me. I like that this platform is very practical and professional and it makes me feel relax and confidence.

What do you dislike about Shopify?

I love this platform, but I would like it improve the process of export orders to the e-mail. It´s so slow in this respect.

What problems is Shopify solving and how is that benefiting you?

Shopify represents the complete efficiency in sales. The SKU of the products allows me to offer them and to have a detail register of them. It is a good benefit to use this software.

Small Business (50 or fewer emp.)
Apr 18, 2019
 Source
Overall Rating:
4.5
SD
Stephanie D.
Stephanie D
Share
"Shopify facilitates my sales"
What do you like best about Shopify?

I love this software, because it provides me all the complements and features to promote sales and to have quality management of the website. I like its SEO, because it represent quality and I also like that Shopify counts with an important option which it allows me to edit photos and make updates.

What do you dislike about Shopify?

I do not like that Shopify has expensive tools. Although its add-ons are necessary I have had to pay a lot of money.

What problems is Shopify solving and how is that benefiting you?

It is very easy to use Shopify and that is an advantage for me, because I can manage contents and products without complications. It is a very practical tool that sends me reports of the store activities.

Small Business (50 or fewer emp.)
Apr 18, 2019
 Source
Overall Rating:
4.5
CM
Christine M.
Christine M
Share
"Shopify is the tool with more complements in the market"
What do you like best about Shopify?

If I make a comparison between Shopify with other platforms, the conclusion is that Shopify has helped me more than the other ones giving me many sales opportunities with its complements, and that is something that I like!

What do you dislike about Shopify?

The only bad detail is that its technical support does not respond to different calls and I think it should attend in any needs, because I pay for the service.

What problems is Shopify solving and how is that benefiting you?

Shopify has impressive features that makes the navigation and the consumer experience unique. It is perfect to manage and to monitor the only store, it helps me to have a better control in each sale.

Small Business (50 or fewer emp.)
Apr 18, 2019
 Source
Overall Rating:
4.5
LT
Lauren T.
Lauren T
Share
"Shopify is the boss in e-commerce"
What do you like best about Shopify?

What Shopify offers is the best, it provides excellent customer service, different add-ons and themes to make attractive and easy to navigate the store. I can manage all these aspects without being an expert in codification.

What do you dislike about Shopify?

Although I am starting to use this platform I love everything that it offers and its simplicity. Until the moment I don´t see any negative about this software.

What problems is Shopify solving and how is that benefiting you?

Shopify gives me many solutions with its technical support, its customization, its product management, etc. It helps to have the online store in a good position compared with the competence.

Small Business (50 or fewer emp.)
Apr 18, 2019
 Source
Overall Rating:
4.5
JJ
Joyce J.
Joyce J
Share
"Shopify is the leader in e-commerce"
What do you like best about Shopify?

There is no doubt that the leader in e-commerce is Shopify, it has everything to make any store of products and it would be possible with its add-ons. With the variety of its resources we have achieved our goals in sales, they have increased.

What do you dislike about Shopify?

The detail that we do not share with this platform is that it is impossible to sell e-books.

What problems is Shopify solving and how is that benefiting you?

With the technical support we have found every possible help to solve any problem with the online store and immediately we perceive the results. Definitely, Shopify has filled our expectations, because we can reorganize and manage the orders and the inventories of the store.

Small Business (50 or fewer emp.)
Apr 18, 2019
 Source
Overall Rating:
4.5
BM
Bryan M.
Bryan M
Share
"Using Shopify is the best decision!"
What do you like best about Shopify?

Although I was using another e-commerce platform the results weren´t the best, but my best decision was to use Shopify, because it counts with many resources to make business on the web, and I achieve this with its simple programming format.

What do you dislike about Shopify?

It doesn’t matter how much I sold the plan I have to pay is elevated, I have to pay a lot of money monthly.

What problems is Shopify solving and how is that benefiting you?

Shopify is unique, thanks to its secure system the clients are in confidence, they can make their purchases with the complete security. I love the way I can manage the clients´ orders from the control panel, it´s very easy.

Mid Market (51-1000 emp.)
Apr 17, 2019
 Source
Overall Rating:
4.5
JG
John G.
John G
Share
"Shopify is the ideal package"
What do you like best about Shopify?

The most important function of Shopify is to sell, and I can achieve it in an easy way with this platform. It is composed by a complete package of resources that allow me to use it in full sense. With this tool I can integrate social networks to sell even more.

What do you dislike about Shopify?

I feel complete satisfy using this tool, because it has helped me with its services. The only thing that I dislike is about the cost of its plans.

What problems is Shopify solving and how is that benefiting you?

Shopify contains SKU which allows me to have a specific order of the products and then I can offer them. On the other hand, it has helped me to have success with the customer orders.

Small Business (50 or fewer emp.)
Apr 17, 2019
 Source
Overall Rating:
4.5
PR
Patricia R.
Patricia R
Share
"Nothing is like Shopify"
What do you like best about Shopify?

Shopify is the tool easy to understand that contains all the necessary features to increase sales with simple management thanks to its interface. In addition to this, the platform allows me to find different fields to expand sales. It´s amazing!

What do you dislike about Shopify?

Despite all its positive aspects, the only thing that I consider negative is the amount of money that I have to pay, I would like it could adjust the price to be cheaper.

What problems is Shopify solving and how is that benefiting you?

My best decision is to work with Shopify, the manner that I can manage all the contents, and the easy form to sell the products and its technical support makes me to have everything under control and organize.

Small Business (50 or fewer emp.)
Apr 17, 2019
 Source
Overall Rating:
4.5
LL
Larry L.
Larry L
Share
"Shopify gives date to your goals"
What do you like best about Shopify?

Other platforms are very complicated when it´s time to manage products, to configure the website or when is the moment to collect the payments, but Shopify is the opposite of it. It has the appropriate tools to make me easier the products management.

What do you dislike about Shopify?

I love this platform, but above all its technical support, because it´s the best of its tools. I always count with its assistance to solve any situation.

What problems is Shopify solving and how is that benefiting you?

Since I use Shopify to manage the website sales have gone up, because it allows me to sell in record time thanks to its easy control panel. I can observe everything in the store and manage it and configure it thanks to its add-ons.

Small Business (50 or fewer emp.)
Apr 17, 2019
 Source
Overall Rating:
4.5
MJ
Maria J.
Maria J
Share
"Shopify is perfect to start"
What do you like best about Shopify?

Shopify is a software designed to create, customize and publish products with the purpose to sell them. The type of service that Shopify offers is unique, because with its easy interface I can make my work very comfortable.

What do you dislike about Shopify?

I am surprised with the amount that I have to pay for the use of its add-ons and updates. Another difficulty that I have with Shopify is to make tasks in liquid language. It´s frustrating!

What problems is Shopify solving and how is that benefiting you?

With Shopify I configure the online store very quickly, it also allows me to analyze the activities in the store and to follow the orders of the clients.

Enterprise (> 1000 emp.)
Apr 17, 2019
 Source
Overall Rating:
4.5
Sergio M. avatar
Sergio M.
Sergio Malaver
Share
"A charming shop!"
What do you like best about Shopify?

I really like the modules that provide detailed analyzes that help to know the buying habits of customers, also provides a large number of applications that can be integrated very easily to ensure that the shopping experience is the best.

What do you dislike about Shopify?

Although it has many plugins available, I have to say that the quality is very varied and some are expensive.

What problems is Shopify solving and how is that benefiting you?

Shopify is used throughout our organization for the business model. It really simplifies the shopping experience, whether for B2B or B2C because the procedure is easier with an ecommerce. The company saves a lot of time in offices and purchase management with customers.

Small Business (50 or fewer emp.)
Apr 16, 2019
 Source
Overall Rating:
4.5
DM
Donald M.
Donald M
Share
"Shopify is effective with social networks"
What do you like best about Shopify?

I love this platform, because it provides me everything I need to make the website looks very attractive to have the best positive effect to catch the customer’s attention.

What do you dislike about Shopify?

Honestly, I don´t have any negative thing to say about Shopify, because it allows me to have good results in every sale.

What problems is Shopify solving and how is that benefiting you?

Shopify is the real solution to increase sales through social networks, and I say this, because with this option the business has grown and it has reached more sales. Another aspect where this software has helped me is in the appearance of the store that is why it looks attractive.

Small Business (50 or fewer emp.)
Apr 16, 2019
 Source
Overall Rating:
4.5
RS
Raul S.
Raul S
Share
"Shopify is 100% unique in sales area"
What do you like best about Shopify?

I have used different platform in the e-commerce area, but Shopify is the main one that gives me better results. With this tool is very easy to build a website, customize it and exhibit the products. One of the most thing that I like of Shopify is that I can add different types of payments.

What do you dislike about Shopify?

The payment of this platform is elevated compared with other e-commerce platform, but the results that it gives me makes me to pay the amount.

What problems is Shopify solving and how is that benefiting you?

Shopify is the best e-commerce experience, it allows me to exhibit products, manage their sales, between other things that gives me security to start in the online business.

Small Business (50 or fewer emp.)
Apr 16, 2019
 Source
Overall Rating:
4.5
JD
Jonathan D.
Jonathan D
Share
"To configure a website is very easy with Shopify"
What do you like best about Shopify?

Shopify is the ideal tool to configure and build a website quickly and easily. It is the application that lets me to create, edit and publish in the website without complications. Its plugins allows me to work in a faster way.

What do you dislike about Shopify?

I have two negative things to say about Shopify. The first one is the prices that offer this platform which are so high, and the second one is about its technical support that sometimes doesn´t give me immediately assistance.

What problems is Shopify solving and how is that benefiting you?

Shopify helps me to create a website without any problem, it also helps me to manage the products sales in the most comfortable way and it makes me easier the configuration process.

Small Business (50 or fewer emp.)
Apr 16, 2019
 Source
Overall Rating:
4.5
JF
Jeannie F.
Jeannie F.
Share
"Shopify is a wonder"
What do you like best about Shopify?

Since I use this application, it is possible to do many things on the website in a very short time without having codification knowledge. It is very easy for me to use Shopify for its easy interface that´s why it allows me to save time.

What do you dislike about Shopify?

Sometimes Shopify is stressful when I need its technical support, because it doesn´t give me the help in the moment I need it!

What problems is Shopify solving and how is that benefiting you?

With Shopify I give security to my clients and an efficient service thanks to its products management. Also, I can make important updates and offer products.

Small Business (50 or fewer emp.)
Apr 16, 2019
 Source
Overall Rating:
4.5
JJ
Julia J.
Julia J
Share
"Marketing with Shopify is the best experience"
What do you like best about Shopify?

As I wanted to manage my products and sell them in record time, I used Shopify. In this moment, I proved that this software is one of the best, because it has allowed me to accept any type of payment and give a better impression when the end user navigates on the website. It is ideal to sell!

What do you dislike about Shopify?

I like to customize the website to my likes, but I consider that Shopify is a platform with elevated costs to achieve my likes, but I don´t have another option.

What problems is Shopify solving and how is that benefiting you?

Shopify is the tool that provides security to the customers and me in each purchase and allows me to follow orders.

Small Business (50 or fewer emp.)
Apr 16, 2019
 Source
Overall Rating:
4.5
AG
Andra G.
Andra G.
Share
"Shopify is the best e-commerce software"
What do you like best about Shopify?

I like this gentle platform, because it lets me to give an attractive appearance of the webpage and also it lets me to publish all kind of products. This is a real help to sell.

What do you dislike about Shopify?

I love everything that Shopify offers me, it´s very effective and reliable. I don´t have complains about the platform.

What problems is Shopify solving and how is that benefiting you?

Shopify is the best solution to sell, with its payment options, its automatic updates after each sale and all of its add-ons are the things that makes it the best e-commerce software, because it really helps me in this field.

Small Business (50 or fewer emp.)
Apr 16, 2019
 Source
Overall Rating:
4.5
PD
Paul D.
Paul D
Share
"Shopify means online business"
What do you like best about Shopify?

Shopify is the perfect tool to promote products and services. This is the only platform that gives what I need to achieve my sales goals. One of the helps that it gives me is through its plugins and features that makes easier my work in sales field.

What do you dislike about Shopify?

I would like that this platform provides me sales reports more profitable, it´s my appreciation!

What problems is Shopify solving and how is that benefiting you?

Shopify counts with many important things like adequate resources that do not complicate my work, for example: it has a very complete control panel that allows me to manage the sales products and the tracks orders without complications.

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