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Shopify Logo
Shopify
Empowering Your Online Store
4.4
(4,477)
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Shopify Reviews & Product Details

Shopify Overview
What is Shopify?

Shopify is an eCommerce platform that is nearly synonymous with eCommerce businesses. Best known for being a simple and effective tool for retailers, Shopify makes it quick and easy to create a shopping portal that offers dropshipping access and social media sales tools. It’s an accessible solution that simplifies the entire process of getting something up and running, with lots of customization options, and options to customize core functionality as your business grows. The platform also supports an extensive range of payment processing options.

Company Shopify Inc.
Year founded 2006
Company size 10,001+ employees
Headquarters Ottawa, Ontario, Canada
Social Media
Managed by:
KD
Kristina Dahl Hesthaven
Personal Trainer Coach
Shopify Categories on Findstack
Ask Questions about Shopify
What Shopify is best for?
How does Shopify compare to BigCommerce?
What are the pros and cons of Shopify?
Shopify Product Details
Capabilities
API
Segment
Small Business
Mid Market
Enterprise
Deployment Cloud / SaaS / Web-Based, Mobile Android, Mobile iPad, Mobile iPhone
Support 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support
Training Documentation
Languages English
Shopify Pros and Cons
Pros
  • Best-in-class eCommerce tools for online retailers
  • Integrations with a range of tools and apps via the Shopify app store
  • Comprehensive inventory management via the Shopify POS Pro plan
  • Customer management tools included in all plans for creating client profiles
  • Lots of customization options with the app store
Cons
  • POS subscription also requires a subscription to the eCommerce service
  • The offline mode often suffers from outages.
  • Not the best SEO performance
  • Minimal checkout customization options
Shopify Features
Abandoned Cart Recovery
Affiliate Program
CMS Integration
Customer Management
Customer Reviews
Customizable Templates
Discount Management
Email Marketing
Fraud Detection
Gift Cards
Inventory Management
Loyalty Program
Mobile Optimization
Multi-Currency Support
Multi-channel Selling
Multi-language Support
Order Management
POS Integration
Payment Processing
Product Management
Product Recommendations
Reporting & Analytics
Returns Management
SEO Tools
Security Features
Shipping Management
Social Media Integration
Subscriptions Management
Tax Management
Third-party Integrations
Shopify Media
Shopify 0
Shopify 1
Shopify 2
Shopify 3
Shopify Screenshots
Disclaimer
Our research is curated from diverse authoritative sources and meant to offer general advice. We don’t guarantee that our suggestions will work best for each use-case, so consider your unique needs when choosing products and services. Feel free to share your feedback.
Last updated: November 15, 2024
Shopify Logo
4,477 Shopify Reviews
4.4 out of 5
Small Business (50 or fewer emp.)
Apr 15, 2019
 Source
Overall Rating:
4.5
DS
Donald S.
Donald S
Share
"Shopify is ideal for online sales"
What do you like best about Shopify?

I love using Shopify, with this platform I can distribute all the products and show them very easily from the same webpage. I can offer the products and also I can give them numbers through SKU. Another benefit of Shopify is to receive reports, without a doubt it is the best platform.

What do you dislike about Shopify?

One of the things that I hate of Shopify is its technical support, because I have had a bad experience.

What problems is Shopify solving and how is that benefiting you?

Shopify helps a lot, because it solves many problems and gives a better control of the online store. It facilitates the products management and I can make a revision through its control panel, in that form everything goes well in the store.

Small Business (50 or fewer emp.)
Apr 15, 2019
 Source
Overall Rating:
4.5
RJ
Ruth J.
Ruth J
Share
"Shopify is an excellent manager"
What do you like best about Shopify?

Shopify is an excellent option to really manage the sales of products. This tool allows me through its different add-ons to count with many benefits, as update, edit or eliminate images related to the products I sell.

What do you dislike about Shopify?

I don´t like that Shopify don´t count with different design options in its templates, it would be good that it had more.

What problems is Shopify solving and how is that benefiting you?

With Shopify is very easy to do my work and to know all the details of the activity managed in the store. I like that it provides reports that allow me to have a better control of inventories. In that form, I give my clients efficiency and confidence.

Small Business (50 or fewer emp.)
Apr 15, 2019
 Source
Overall Rating:
4.5
KC
Kari C.
Kari C.
Share
"The confidence of Shopify is incomparable with others"
What do you like best about Shopify?

Since I use Shopify I can observe all the resources that it has that give more security to the clients at the moment they buy their products, that is something that give a good reputation to the online store.

What do you dislike about Shopify?

I don´t like the Apps store of Shopify, because it is very confusing to navigate, it´s my opinion and I don´t know if it is for my few experience.

What problems is Shopify solving and how is that benefiting you?

Shopify allows me to have a better organization of the products to sell, a good form to achieve it is through the creation of codes, that is something practical for me.

Small Business (50 or fewer emp.)
Apr 15, 2019
 Source
Overall Rating:
4.5
EG
Elizabeth G.
Elizabeth G
Share
"My opinion about Shopify"
What do you like best about Shopify?

This platform is the best to work in e-commerce. Its business management can give the online store a better profitability and efficiency. It is a tool that through its plugins can do a lot for the appearance of the store.

What do you dislike about Shopify?

I like the complete platform, the thing that I consider to improve is its high prices. Monthly, I have to pay a lot of money!

What problems is Shopify solving and how is that benefiting you?

Using Shopify brings me many good results. For example: this platform helps me in the product management, in the security of the clients at the moment they do their transactions and the registers that can be automatically updated, are great results that I appreciate.

Small Business (50 or fewer emp.)
Apr 15, 2019
 Source
Overall Rating:
4.5
HC
Hilary C.
Hilary C
Share
"Shopify is an incomparable platform"
What do you like best about Shopify?

Shopify is my favorite e-commerce platform, because I have tried to work with other ones but they are terrible and complicated, and apart from that they do not give the expected solutions. With Shopify is very different, because it gives many solutions.

What do you dislike about Shopify?

Although it is an easy software I have to have basic knowledge about configuration, I think that it should give more details.

What problems is Shopify solving and how is that benefiting you?

Shopify gives me many solutions to improve the website, for example: it helps me to create a professional appearance of the website, it also provides different payment systems that beneficiate to the customers and me.

Small Business (50 or fewer emp.)
Apr 15, 2019
 Source
Overall Rating:
4.5
GC
Gregory C.
Gregory C
Share
"With Shopify is very easy to sell"
What do you like best about Shopify?

Shopify is the most demanded tool in the e-commerce, because it has the functions and the add-ons necessaries to have a good navigation and configuration. It is very easy to use I have been able to prove it!

What do you dislike about Shopify?

This platform sometimes presents some troubles with the configuration of the colors and their variations at the moment to fix and configure the images.

What problems is Shopify solving and how is that benefiting you?

Shopify has everything and I like what I can achieve with it, such as, security at the moment to buy, receive detail information about the inventories, automatic updates, etc.

Small Business (50 or fewer emp.)
Apr 14, 2019
 Source
Overall Rating:
4.5
JJ
Joshua J.
Joshua J
Share
"Shopify is e-commerce"
What do you like best about Shopify?

This excellent platform has a series of tools that allows me to have an online store of products well organized. It also gives the option to offer products and show them in an attractive way.

What do you dislike about Shopify?

I hate that Shopify is slow to send to the associated e-mail all the orders made on time. I have to wait a lot of time. I don´t like that.

What problems is Shopify solving and how is that benefiting you?

With Shopify is possible to change the general appearance of the website to make it more attractive. On the hand, talking about sales, this platform allows me to sell products in short time, from the same day I started to sell.

Small Business (50 or fewer emp.)
Apr 14, 2019
 Source
Overall Rating:
4.5
NM
Natasha M.
Natasha M
Share
"With Shopify you sell as an expert"
What do you like best about Shopify?

Shopify has many good tools to give me the support and resources I need to sell online. I was very pleased to see how the products in the store started to have a lot of traffic through the web customization resources that it has.

What do you dislike about Shopify?

Although it is obviously a paid platform, but I can perceive that the commissions are many. I understood that everything I use on the platform is not free and increases costs.

What problems is Shopify solving and how is that benefiting you?

I love Shopify for its impressive speed of sales. I can do almost everything at the same time see the finances, inventories, orders, follow-ups, etc.

Small Business (50 or fewer emp.)
Apr 14, 2019
 Source
Overall Rating:
4.5
HS
Harry S.
Harry S.
Share
"Shopify is for any online business"
What do you like best about Shopify?

It is gratifying that a platform like Shopify does everything for me. It saves me a lot of time with its help. Apart from that, it gives me the solutions to increase my sales and to give a professional appearance of the online store.

What do you dislike about Shopify?

I would like that Shopify continues as a perfect tool for the e-commerce, the only thing that I suggest is to modify the prices.

What problems is Shopify solving and how is that benefiting you?

This tool has allowed a better product management and a better orders management. Undoubtedly, it has helped me in all the senses including the 24 hours a day with its technical support.

Small Business (50 or fewer emp.)
Apr 14, 2019
 Source
Overall Rating:
4.5
SH
Shalonda H.
Shalonda H
Share
"A better option to make the best online store"
What do you like best about Shopify?

I could note the difference between Shopify and other e-commerce platforms, and I determined that Shopify is the best one, because it has been the only one effective. It has helped me to solve any problem of management thanks to its easy interface.

What do you dislike about Shopify?

The negative thing of this software is that in some occasions it does not take the fraudulent orders.

What problems is Shopify solving and how is that benefiting you?

To have a better management of the store is necessary to use Shopify, it gives me all the reports and the track orders to have a correct control.

Small Business (50 or fewer emp.)
Apr 14, 2019
 Source
Overall Rating:
4.5
PR
Pam R.
Pam R.
Share
"Shopify was born for the e-commerce"
What do you like best about Shopify?

For me is the best platform to offer, sell, manage, publish, edit, etc., all kind of products. Its very effective purchase system allows me to sell in every part of the world and with any type of currency.

What do you dislike about Shopify?

Even I am not an expert in codification it is difficult for me to have the comprehension and the implementation of some widgets. I would like orientation.

What problems is Shopify solving and how is that benefiting you?

I win many things with Shopify, because it makes easier the products managements, it helps me in organization especially with SKU and it gives me inventories daily, so all those things makes easier my work.

Small Business (50 or fewer emp.)
Apr 14, 2019
 Source
Overall Rating:
4.5
RT
Rose T.
Rose T
Share
"If you want to increase your sales use Shopify"
What do you like best about Shopify?

We like this tool for the quantity of resources and characteristics that it can contribute with the online store. Since we use this platform all the sales have increased, because it´s very efficient.

What do you dislike about Shopify?

We think that this platform wasn´t designed for big online stores for all the things that imply to manage them.

What problems is Shopify solving and how is that benefiting you?

Shopify has given to the online store management solutions, inventories, reports, traffic analysis, etc. All of these aspects are important to have a good control of the store.

Small Business (50 or fewer emp.)
Apr 14, 2019
 Source
Overall Rating:
4.5
RM
Ricky M.
Ricky M
Share
"Shopify is the best for social networks"
What do you like best about Shopify?

When I use Shopify with social networks it generates good earnings. It helps me to commercialize and to exhibit many products, and with its different themes I can show them in an attractive way.

What do you dislike about Shopify?

I think that it should try to change the user experience as platform.

What problems is Shopify solving and how is that benefiting you?

With Shopify I can verify the traffic of the store and also I can analyze the current trends of the possible customers. An important aspect is that it gives me reports that allows me to have a precise reading of the store activity.

Small Business (50 or fewer emp.)
Apr 14, 2019
 Source
Overall Rating:
4.5
KL
Ken L.
Ken L
Share
"The best experience is with Shopify"
What do you like best about Shopify?

With Shopify I acquire the best experience in online sales, because it allows to sell through the integration of the social networks, in this form it obtains a high traffic and elevated percentage in sales.

What do you dislike about Shopify?

It would be ideal that Shopify had lower costs, because at the end of the month is a heavy amount. It would be a good option to have discounts for good sales.

What problems is Shopify solving and how is that benefiting you?

Using Shopify means excellent products managements, good inventories, security copies, and above all opportunities to spread the sales area.

Small Business (50 or fewer emp.)
Apr 14, 2019
 Source
Overall Rating:
4.5
FJ
Frances J.
Frances J
Share
"Shopify the appropriate tool to commercialize"
What do you like best about Shopify?

Shopify is one of the most practical tool to commercialize while I save time to make other important changes to the store. On the other hand, with Shopify the traffic of the online store has increased and that´s a good news, because it represents positive results.

What do you dislike about Shopify?

The disadvantage that Shopify has is the price at the end of the month. The use of its complements is the most elevated cost.

What problems is Shopify solving and how is that benefiting you?

Shopify allows me to save time while it is selling, it uses all its complements and characteristics to do a good job. It counts with a technical support in case of any problem and it helps me a lot.

Small Business (50 or fewer emp.)
Apr 14, 2019
 Source
Overall Rating:
4.5
SC
Susan C.
Susan C
Share
"Shopify is perfect for web management"
What do you like best about Shopify?

To manage and organize the products to sell in the online store is a very good option to use Shopify. This tool is the perfect solution to sell whatever I want in just few time, of course, it gives me all the possible options to do it.

What do you dislike about Shopify?

Something that I don´t like about Shopify is that it turns slow when I need to send a Zip file from the export orders to the e-mail.

What problems is Shopify solving and how is that benefiting you?

whit Shopify I can have a better organization through its inventory management, product management, reports, etc. All of these keys are essential to have a successful online store.

Small Business (50 or fewer emp.)
Apr 14, 2019
 Source
Overall Rating:
4.5
WB
William B.
William B
Share
"Shopify is more than a solution"
What do you like best about Shopify?

I like Shopify, because it is a perfect solution to sell and to save in personal expenses. I like that with its easy interface I can do many things for an online store just in minutes. It is impressive everything that it offers.

What do you dislike about Shopify?

I like this complete platform that´s why I don´t have negative arguments. It is very good!

What problems is Shopify solving and how is that benefiting you?

A fast solution for an online store is Shopify, because it allows an appropriate organization of the products and it gives complete reports about each activity of the store. Definitely it´s very efficient!

Small Business (50 or fewer emp.)
Apr 14, 2019
 Source
Overall Rating:
4.5
TD
Thomas D.
Thomas D
Share
"Shopify has the highest facility of use"
What do you like best about Shopify?

Shopify is a very intuitive software which is easy to configure and navigate, it is the most complete and effective e-commerce tool. With its add-ons I have a better experience of navigation.

What do you dislike about Shopify?

This platform has everything to achieve the most expected sales, but it has an elevated cost at the end of the month. It would be ideal to adjust this price.

What problems is Shopify solving and how is that benefiting you?

The management form of Shopify is the most effective, for example: it is easy to find the order reports and analyze them to have a control, I like that!

Small Business (50 or fewer emp.)
Apr 14, 2019
 Source
Overall Rating:
4.5
GD
Georgetta D.
Georgetta D
Share
"Shopify doesn´t have negative aspects"
What do you like best about Shopify?

Since I use Shopify I am more convince that its resources are unique and easy to use, they don´t have comparison. Shopify brings me all that I need to give personality to the website, to configure it and to administrate it.

What do you dislike about Shopify?

Since I use this platform I don´t find any negative, because it has been a satisfactory experience.

What problems is Shopify solving and how is that benefiting you?

Using Shopify is the best decision that I have taken, because it is a great help, for example: it makes automatic updates of the inventories after a sale and it saves me a lot of time!

Small Business (50 or fewer emp.)
Apr 13, 2019
 Source
Overall Rating:
4.5
WL
Walter L.
Walter L
Share
"Shopify integrate all the social networks"
What do you like best about Shopify?

Shopify is the best option to choose, because it has a complete set of themes and add-ons that allows me to sell products faster via online. I consider it the ideal platform to manage sales.

What do you dislike about Shopify?

I like everything of this tool. There is not something that I dislike, because most of its complements have given me an excellent experience.

What problems is Shopify solving and how is that benefiting you?

The option to integrate social networks to the platform gives me many sales options. This platform also provides me a better view of the numbers acquired in each sale and I consider that option a good manner to analyze the progress.

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