800.com Reviews & Product Details

It solved our issue of having a professional phone number that customers can trust. The fact this service is so cheap is incredible - I pay more for my personal line.

Sometimes it seems like the audio quality via 800 is not as good as my regular phone. But I guess it's normal considering it's a different technology. Overall I can hear and understand people.

800 helps us maintain an appearance of a professional business that has a toll-free number, while still giving us the flexibility to use our mobile phones to answer calls.

Ease of use for phone and fax. It also keeps track of items sent for review at a later date. Also, I like that I am notified if a fax or call comes into my email.

I don't like the fax cover sheets. It does not write what I put into the fax. I would like it if someone from the company would call me to correct my fax issues. Might it be something I'm doing wrong?

Mainly the ease of use. I like the paperless aspect of the fax number and the sending of documents via fax. I like the ease of use of the 800 number for my clients, and the number is forwarded to my cell phone.

My favorite thing is that I've never had an issue. That's important for a business.

Nothing so far. Maybe if the price were a little lower. But I'm sure that's with everyone.

Doesn't really help me solve any problems. It's good to have a toll-free number I think for any business, so perhaps that.

The user-friendly interface is excellent for non-tech-savvy people. The customer service team was exceptional whenever I had questions, which is very important to me.

The only thing that would be helpful is how easy it is to find the bills. I sometimes get stuck on the interface to see the monthly bills.

If I can find the bills easily I can submit my expense report faster.

That I can have 1 number that goes to all my extensions, and as an 800 number my business looks professional

Nothing to dislike, the service has been solid

allows for a professional 1 number contact for our business

We were able to get a much-needed 800 number within minutes for our patient care hotline. When we came across an issue we did not understand, their support was friendly and attentive to a quick resolution. The call analytics are beneficial with our multiple locations. We can see how many calls, duration and where our staff are receiving and making them.

I wish there were more local prefixes available for our area.

We needed a hotline for patients to call in and be able to distribute those calls through a group. We set that up very quickly, and it works well with notifications if we miss one.

Customer service promptness and ho well grained they are.

Haven't found anything as of yet and I dont think i will.

Not having to use my bpersonal nimber for business. My company name represented in 800 number. The call log and call recording service

Just works. Calls are forwarded to your smartphone or landline--or to multiple lines, which made life easy. My business partner and i never missed sales inquiries. Customer service actually solves issues.

Setting up voicemail and phone tries were a little counterintuitive, but very effective once done.

We get presence, credibility, and an easy way for our clients to reach us at a very affordable price.

800.com is helpful bc it keeps my business calls separate from personal calls and possible spam calls without me having to get a new phone or 2nd line. I am notified when I receive calls or messages.

I haven't experienced any problems using 800.com.

800.com has prevented me from having to buy a 2nd phone or 2nd line. I am notified when I receive calls or messages. I can continue to do business in one place.

We never thought we would be able to find our vanity business phone number but it was easy and simple to set up! I'm notified immediately of messages and it's "set it and forget it" easy! Very glad we signed up when we did!

The dashboard is a little generic and the data isn't that useful for us but we don't have hundreds of calls a day.

It helps solidify our brand and, with the answering system, I don't feel like I'm misssing any calls

Easy to set up and use. No lag in call forwarding.

I haven't found anything that I dislike yet.

800 allows us to filter calls to correct person by setting up multiple call tress.

It is so easy to work with 800.com platform

The only downside, as a Canadian company, i would like to see a fixed charge in the Canadian dollar. Instead of a US dollar charge.

I don't have any problem; the tech support is excellent.

I like the fact that I get a message that I have a message. I need to set it up so I get a text as I'm not always on email

I would like to be able to customize more

A simple number that I can give customers to reach us and not have to burden myself with constant calls

Super easy to set up and use via the online portal.

Nothing! What can I say to fill up the minimum characters required?

They solve the problem of me not having an 800 number, but now I do!

The customer service is amazing. 800.com staff are all about finding the best solution for you to get what you came for...everything! That has been my experience.

No complaints so far. I have had an issue here and there and it has been cared for.

My brand, My name, My toll-free number...Love it.

It has all the necessary voicemail tools without the bells/whistles and reliability issues of other solutions - for example Ring.

The service works well, not aware of any issues.

Routing low-volume business calls - most of our customer interactions are done via email/text.

Great customer service. Easy to choose the right number for our business

No dislikes come to mind. The service and pricing was reasonable

We were trying to find a good vanity number for our business, and the right combination was hard to find. 800.com had the right number

Excellent customer service, and and ease of using the portal.

None so far, nothing is missing, they have provided everything necessary.

No problems, ability to offer toll-free numbers to my clients.

I was able to incorporate my business into the toll free number and I didn't have to get another phone from my servicer

I don't think there's anything I like least, this has been a great benefit to my business and most cost effective way of adding a business line

Having to answer my own calls

800.com made it a super simple process to search for a phone number that would work for us and even easier to start using it. Less than 24 hours after purchasing the number I wanted, I could immediately set up forwarding for the number online. They even called and emailed me afterward to make sure everything was running smoothly and to see if I had any questions. A very friendly company that I will continue to use in the future!

I don't have many downsides to think about with 800.com. I did run into one issue when purchasing my 800 number, though. When I got to the payment page, it kept giving me an error message so I had to call. They told me to just buy any other number and then they'd assign the one I wanted, which is what I did. Not a huge issue since it all got resolved but as a first-time customer it made the process a little more difficult then it needed to be!

They're solving the complexities of purchasing an 800 number. I had no previous knowledge on how the process worked at all and then when I found 800.com the whole process was just very clear and straightforward. Without them, I would be lost and without a personalized 800 number.