WebinarNinja Reviews & Product Details

Their effort to make it a super experience again. The features I have explored work smoothly and it is a pleasure to work in WebinarNinja again. Too many new features to mention. Well done to the hardworking team and co-founder Omar.

One or two small things that need attention.

A big issue for me is follow-up. WebinarNinja solves this problem 100% with follow-up emails that I can customize.

We used webinar ninja for a few months for a campaign to interact with clients and talk about insurance issues. It was very useful and we shared the webinars as a series afterwards.

If you dont need live interaction, youtube is a better option

The live interaction with clients. It is a good tool if youre trying to teach something online so that the other party can ask questions and you answer them live.

The different types of webinars that you can do - prerecorded with live intro, hybrids. Plus brand of registration page and integrations.

So many tech issues - video stopped playing during the webinar. Replay still not available after 48 hrs post-webinar. Settings saved as default don't copy across future webinars.

being able to pre-record and do a live intro which not all platforms offer. And automated emails are helpful too.

The software is simple and does a few basic webinar functions. That's it. Read on to hear why this company is a scam.

This company steals money from people. Stay away. Their business model is to prey on people with free trials and charge you thousands of dollars with a 'no refunds for any reason policy' due to a scammy auto-renewal. Their customer service is a joke and will patronize you, saying they can't because the policy says no, and try to sell you on using their software again despite saying it did not have basic features you need and that you were never going to use it, and not providing any confidence that they are good people worth working with. Their rep, Anna, would be fired at any normal company for suggesting that someone should pay thousands of dollars among their personal budget for the year for a service they have never used. Maybe this company will give her a raise for stealing money from someone, just as they've directed her to?

Should be more like what problems have I realized, like being virtually mugged by a corporation. Benefits: Realizing that you should read reviews before even considering a free trial, regardless of if you are interested in using the product. I would've seen the countless other reviews confirming that this company steals money from people.

Nothing, slow beta service, with lots of bugs.

We had to switch back to Zoom because the service simple does not work! It is still a beta service, customers simply can not connect to the webinar because of server errors. Many functions does not work on the web interface. The service is very very slow. We tried to reach customer service before the webinar start, but no answer. Of course they did not pay back the monthly fee.

Webinar for 100 customer, it could not solve our problem because of system bugs.

The webinar setup and customization is easy. That's all.

1. If a lead puts a space at the end of their email when registering, they get an error message/don't get registered. That's fairly fickle. Who knows how many leads are lost because of this little problem. 2. After they did an "update" the week of 01/18/2021.... - They gave NO WARNING that their platform would be unusable during this time. - I spent hundreds on ads, when I went live no one could access the webinar. - The email notifications could not be accessed or turned off - No access to registration embed forms - Customer service wouldn't respond for HOURS - I asked for a refund of the last month ($99), and to cancel my subscription. - The Customer Service Manager CJ left my requests on read, and refused to answer me. DO NOT USE THIS PLATFORM!

I'm currently doing live webinars, and WebinarNinja is one of the few that seemed available, user friendly, and a decent monthly subscription fee

1 customer support agent tried his best to answer all questions.

Their product simply doesn't work. The analytics do not work. The video upload doesn't work. The registration pages break. It doesn't integrate with Active Campaign easily at all. People who registered and people who attended your webinar are considered the same. On top of that, they automatically charge your card for an ANNUAL plan after your trial period ends and aren't able to issue refunds within the first 30 days. I tried everything I could to work with webinar ninja, but they simply suck...and they know they suck, and this is why they don't issue refunds.

They are "looking into" fixing their analytics functions and "looking into" fixing their integration with active campaign.