WebinarNinja Reviews & Product Details

Creating content for my webinars in a professional way has never been so easy, after many disappointments when trying other applications that promised many things and delivered so little, I was already losing hope in finding an application that really answered the needs of my company in a simple, easy and practical way until I discovered WebinarNinja, which has allowed me to improve the entire content recording process in a fairly simple, easy, fast way with excellent audio and video quality and with customizations and Quite creative and striking effects (in case they are necessary to use them), in general terms the final product is of very good quality, and if we talk about its interface it turns out to be the easiest and most manageable to accomplish the tasks, however easy or complicated that the task turns out to be, rest assured that with WebinarNinja you can do it in a matter of minutes and without headaches. didos

It presents some small problems when making streaming type recordings such as lives, however nothing serious that completely prevents the use of the tool

At first I used it as a tool to upload educational videos to my channel and to be able to make my webinars in a much easier and simpler way than I always did, however after using it for a long time I realized that I can also use it to Make advertising videos on my social networks as part of my marketing strategy to increase the number of followers through videos that impact my followers.

WebinarNinja is simple to use and makes it easy to get into hosting webinars and there's a big reason for that: it's the only thing they do.They've been focused on building this platform for years and are dedicated to making it the best webinar platform out there. They don't pretend (or want) to be anything outside of that sphere; they want to make presenting webinars accessible in a big way for everyone.

The lack of discount coupons on paid webinars is something that I'm not a fan of. But I've yet to discover anything else that I dislike.

I'm using WebinarNinja to spend more time cultivating an audience through webinars. Whether using these webinars for lead generation, fostering my existing membership community, or creating paid webinars as workshops, WebinarNinja has made it simple for me to deliver webinars to my budding audience on an ongoing basis. I'm exploring features like evergreen and recorded webinars to get an even deeper mastery of the platform.

I like the ability to see statistics, library, integrations, and registrants all in the dashboard. Zapier integration.

It would be nice if there was a direct integration into pipedrive and/or autopilot.

I need to be able to share best practices for my clients, and it is great to hold a webinar, and then share the recording for other clients.

Excellent customer support, they assist on how to configure the environment. The platform is simply and covers all the webinar workflow. At the starter price it provides more tools than the competitors.

In the functionality of on-demand webinars you cant edit the recorded file. If you have technical problems us we had, the platform does not allow you to cut out or upload a new corrected session.

We could cover end-to-end webinars management. We could cover all the workflow, but we reached the platform's roof quickly. I think that webinar ninja is growing. Maybe in the future, they can give more advanced options.

I like the tool and how user friendly it is.

I have had a terrible experience with their support team. First, they downgraded my account o basic account by mistake, as a result, I could not host a webinar that was arranged 3 weeks prior. When I reached out on their chat box my message was read but no one did anything. I ended up having to cancel the webinar. 4 days later I am still waiting.

Using it to host webinars for my clients.

NOTHING. Seriously. Maybe the price but then again, it turned out to not be worth it since it junked out on us at the start of a webinar when we needed them to be reliable.

They failed during our webinar - our biggest webinar we've ever had and cost us THOUSANDS in sales when the video nor audio would work and it took us 25 minutes to find a workaround to get things going - by that time everyone was gone.

We started using them for webianars, as they seemed to have good options for both live and evergreen webinars. But now? None . they just created more problems for us. Switching ASAP

The interface would be nice... if it worked.

Everything. They decided to perform server maintenance 2 days before a webinar I had been planning for 2 months with 600+ registrants. Their servers failed, sent out 4000+ emails to my registrants and caused my email to be blocked and labeled as spam thanks to their incompentency. During the webinar I wasn't able to go live with video either, I had and only could rely on using YouTube videos. At the end of my presentation, I sent everyone a link to YouTube Live so we could continue the webinar there because nearly 400+ people couldn't log in to WebinarNinja's servers. Their analytics are also off in many cases. I have data showing that over 3000+ people tried to register for my webinar but due to their registration software only 20% were actually able to register. Many got errors saying their @gmail, @Me, @hotmail accounts wouldn't register. Their customer service is an absolute joke. Don't buy into their "In under 5 minutes you get a response" BS they put out on their site. It would take them 15-24 hours to even 'SEE' the message. All of their customer service reps have and use canned responses too. "Oh, we're sorry for the trouble. We're working hard to fix it. Have a good day." Meanwhile, none of their services are working, the whole site is crashing, you're getting hundreds of emails from angry customers whose inboxes are being filled with dozens of random emails from you... Their whole service is an absolute joke. STAY AWAY!!!

The only problem I'm solving is understanding what a horrible company they are and to stay away from them.

One of the only webinar providers to offer Webinar Series - we were excited to use this for our webinar series. Unfortunately due to major technical issues we had to cancel the webinar series after just one successful webinar.

Huge technical problems, poor customer support & they scheduled planned maintenance when our webinar was meant to go live and never told us, couldn't help us move the date/time (without just under 1,000 people needing to re-opt in) and even emailed all out attendees during maintenance saying the webinar was an hour away, on soon etc which sent all our customers to error links, a platform full of errors and us unable to launch the webinar. Terrible software.

Was looking for Webinar Series software - WebinarNinja did not solve this and do not offer a good product.

The software is easy and simple to learn and work with. Also, the email system it has makes the process of the webinar easier.

There are some crucial bugs in the software. - As the presenter, if you try to enter the studio 1 second after the time of the scheduled webinar, or something goes wrong with the internet and you have to enter the software again, the system blocks you out, while the viewers can still enter. So, you simply can't present, can't talk to people saying that you can't enter even, and you cant make a new webinar link while the time of the current webinar is not finished. - Issues and bugs with uploading cover image. - Issues with statistical analysis. Not all my webinars show the numbers. - changing plan of the subscription might get blocked somehow, and you need help to resolve it.

reaching to people easier.

Price Lower Then Zoom webinar, ease to use for recorded or pre recorded webinar setting, possible complete customization on registration and thanks note. Very GOOD ADVERTISING from the founder to convince user to sign in and use the platform - or false advertising??? Quick respond from customer service and very good at saying apology but they can not give real solution to you. They will offer waiver as compensation since its at no extra cost to them but the damages were done for.

Lack of stability at the host and viewer for LIVE webinar. Server problem causing host and viewers detected as multiple connections and causing unintended auto rejection. Possible complain and lost of viewer and disastrous LIVE webinar because as a Host you could not enter the studio nor broadcast the LIVE webinar. Statistics were not helpful, you can not see how many of the attendees were actually attended the full webinar or when they leave. I ask for refund but all they can say is ..."our refund policy does not allow me to refund you following our terms. Your subscription is paid in advance and you do have access to your plan until the end of the billing period."

The platform actually did not solve any problem but bring problem to us in term of lost of reputation and lost of confidence from our customers. We tried multiple broadcast to make sure our live event did not have any problem but at the end on the last minute the problem is on their side with no solution what so ever.

The platform is relatively easy to use and noob-friendly. Connection is also good (when it works and when people actually manage to join). But please, read the next part of the review.

Working for a company with a pretty big client base myself, I understand that issues come up and mistakes happen. This is where the support of a company comes in play. In case of Webinar ninja however, it didn't. They pushed a backend update without notifying the users in any way, which caused registration links to be non-functional and 75% of the participants being unable to join. Sh!t happens I guess? Of course it does. My issue however is that their support is absolutely non-existant. They answer once a day, and for the last 48 hours their replies were like "all looks fine to us", or "could you please refresh and look again"? Stay away unless you carry a lucky charm. Because if something goes wrong, you are on your own. A disappointed client, which paid their most expensive package available.

I needed a platform for webinars. It did the job when it worked.

The design is nice. They're good at selling the product on their website. Some of the features are good.

They oversell the product. There are a lot of bugs and issues with their software (can’t watch webinars on mobile, can’t upload videos, stats are barely there, syncing with MailChimp barely works, etc). Their support staff is good at apologies, but the product is really incomplete and they charged me without giving any warning and then pointed to a no-refund policy mentioned in their terms & conditions. The support team got aggressive when I asked for a refund, and they never helped me there. In the end, I got no value out of their product and they scammed me out of $49.

I was trying to run automated webinars.

Costumer Service is very good. They are very careful in geting in contact with you quickly.

Everything has been very good with WN and their upgrade to WN6 will be better.

Course platform.

Simple to use Loads of additional features

Some of the in webinar controls are confusing

Ease of running webinars without lots of setup and config. Able to run more webinars and offer improved experience

I like the email templates that are built in so I don't have to worry a ton about integrations with a separate email provider.

I'd love to see more feminine-looking sign-up pages

Webinar ninja lets me do webinars without having to do a lot of tech stuff in the background. It's been great for list building and serving my audience