WebinarNinja Pricing Overview

NOTHING. Seriously. Maybe the price but then again, it turned out to not be worth it since it junked out on us at the start of a webinar when we needed them to be reliable.

They failed during our webinar - our biggest webinar we've ever had and cost us THOUSANDS in sales when the video nor audio would work and it took us 25 minutes to find a workaround to get things going - by that time everyone was gone.

We started using them for webianars, as they seemed to have good options for both live and evergreen webinars. But now? None . they just created more problems for us. Switching ASAP

* Proactive * Dedicated to support * Easy interface

So far, so good. A very innovative and creative product from professionals.

The webinar product allows us to present our solutions to clients in a professional manner, and cost-effectively.

The design is nice. They're good at selling the product on their website. Some of the features are good.

They oversell the product. There are a lot of bugs and issues with their software (can’t watch webinars on mobile, can’t upload videos, stats are barely there, syncing with MailChimp barely works, etc). Their support staff is good at apologies, but the product is really incomplete and they charged me without giving any warning and then pointed to a no-refund policy mentioned in their terms & conditions. The support team got aggressive when I asked for a refund, and they never helped me there. In the end, I got no value out of their product and they scammed me out of $49.

I was trying to run automated webinars.

Price Lower Then Zoom webinar, ease to use for recorded or pre recorded webinar setting, possible complete customization on registration and thanks note. Very GOOD ADVERTISING from the founder to convince user to sign in and use the platform - or false advertising??? Quick respond from customer service and very good at saying apology but they can not give real solution to you. They will offer waiver as compensation since its at no extra cost to them but the damages were done for.

Lack of stability at the host and viewer for LIVE webinar. Server problem causing host and viewers detected as multiple connections and causing unintended auto rejection. Possible complain and lost of viewer and disastrous LIVE webinar because as a Host you could not enter the studio nor broadcast the LIVE webinar. Statistics were not helpful, you can not see how many of the attendees were actually attended the full webinar or when they leave. I ask for refund but all they can say is ..."our refund policy does not allow me to refund you following our terms. Your subscription is paid in advance and you do have access to your plan until the end of the billing period."

The platform actually did not solve any problem but bring problem to us in term of lost of reputation and lost of confidence from our customers. We tried multiple broadcast to make sure our live event did not have any problem but at the end on the last minute the problem is on their side with no solution what so ever.

a. Clean user interface b. Quick webinar creation c. Intuitive end user experience d. Reminder email setup is fast and convenient. e. Sensible pricing.

a. Lack of recurring live webinar feature. b. Offer button appears immediately during a replay. c. Cannot select how many times slots will be shown for an automated webinar. d. Automated webinar can have only one recurring time slot.

WebinarNinja has helped me gain better traction with my cold leads from Facebook and sell more online courses.

Nothing, slow beta service, with lots of bugs.

We had to switch back to Zoom because the service simple does not work! It is still a beta service, customers simply can not connect to the webinar because of server errors. Many functions does not work on the web interface. The service is very very slow. We tried to reach customer service before the webinar start, but no answer. Of course they did not pay back the monthly fee.

Webinar for 100 customer, it could not solve our problem because of system bugs.

So happy for the Infusion Soft connection. The platform is easy to use, automatically records and we can set up replays as well.

We haven't played with Infusion Soft connection yet and we don't use it to its fullest. So really can't answer this one.

Doing webinars is helping us get more interest. And webinars, more than most mediums, really allows our crazy, kooky personality to show as we teach and provide value.

The webinar setup and customization is easy. That's all.

1. If a lead puts a space at the end of their email when registering, they get an error message/don't get registered. That's fairly fickle. Who knows how many leads are lost because of this little problem. 2. After they did an "update" the week of 01/18/2021.... - They gave NO WARNING that their platform would be unusable during this time. - I spent hundreds on ads, when I went live no one could access the webinar. - The email notifications could not be accessed or turned off - No access to registration embed forms - Customer service wouldn't respond for HOURS - I asked for a refund of the last month ($99), and to cancel my subscription. - The Customer Service Manager CJ left my requests on read, and refused to answer me. DO NOT USE THIS PLATFORM!

I'm currently doing live webinars, and WebinarNinja is one of the few that seemed available, user friendly, and a decent monthly subscription fee