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GoToWebinar Logo
GoToWebinar
Plan and host next-level webinars
4.3
(787)
(Formerly GoTo)
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GoToWebinar Reviews & Product Details

GoToWebinar Overview
What is GoToWebinar?

Best known as the world most popular webinar and webcasting tool, GoTo Webinar is an easy-to-use solution that allows users to host webinars, virtual conferences and events. The platform comes with robust features and integrations that allow users to engage with audiences to drive business growth.

Company LogMeIn, Inc.
Year founded 2003
Company size 1001-5000 employees
Headquarters Boston, MA, United States
Social Media
GoToWebinar Categories on Findstack
Ask Questions about GoToWebinar
What GoToWebinar is best for?
How does GoToWebinar compare to BlueJeans Virtual Events?
What are the pros and cons of GoToWebinar?
GoToWebinar Product Details
Capabilities
API
Segment
Small Business
Mid Market
Enterprise
Deployment Cloud / SaaS / Web-Based, Desktop Mac, Desktop Windows, Mobile Android, Mobile iPad, Mobile iPhone, On-Premise Linux
Support 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support
Training Documentation
Languages English
GoToWebinar Pros and Cons
Pros
  • Hosts automated webinars
  • Option to simultaneously host organizers and panelists
  • Capable of hosting webcasts
  • Provides webinar analytics and exports
  • Integration with GoToMeeting
Cons
  • Costly compared to other alternatives
  • Basic plan only accomodates 100 webinar attendees
  • Requires presenters and participants to download specific software to be able to use platform
GoToWebinar Features
Analytics and Reporting
Attendee Tracking
Automated Email Invitations
Automated Webinar Reminders
Breakout Rooms
Chat Functionality
Customizable Branding
Customizable Registration Forms
Engagement Analytics
Event Management
File Sharing
HD Video and Audio
Hand Raising
Host Controls
Integration with CRM
Landing Page Templates
Lead Generation Tools
Live Polling
Mobile Access
Multilingual Support
On-Demand Webinars
Post-Webinar Surveys
Q&A Management
Recording and Playback
Registration Management
Screen Sharing
Social Media Integration
Surveys and Feedback
Virtual Backgrounds
Whiteboard Tools
GoToWebinar Media
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GoToWebinar Screenshots
Disclaimer
Our research is curated from diverse authoritative sources and meant to offer general advice. We don’t guarantee that our suggestions will work best for each use-case, so consider your unique needs when choosing products and services. Feel free to share your feedback.
Last updated: September 08, 2024
GoToWebinar Logo
787 GoToWebinar Reviews
4.3 out of 5
Mid Market (51-1000 emp.)
Oct 09, 2019
 Source
Overall Rating:
4.0
RM
Royce M.
Marketing Analyst
Share
"One of the fastest and easiest ways to get a webinar session started"
What do you like best about GoToWebinar?

I like being able to just go on to the GoToWebinar website and not have to download large files or applications and then go through a complicated process in order to start a webinar. The tools in GoToWebinar allow for lots of interactions between the viewers and the host. We can gather lots of data through surveys and chat with all of the viewers to have a robust conversation that gives good value to both sides.

What do you dislike about GoToWebinar?

The connections are often okay, but we oftentimes will encounter difficulties with people connecting or some delays with the video stream. I think that sometimes when we call customer support at GoToWebinar, it might take a while to get ahold of someone. We're usually able to resolve our account issues with them once we make contact with someone.

What problems is GoToWebinar solving and how is that benefiting you?

GoToWebinar has been mostly a success when it comes to giving us away to execute webinars with our sales leads or existing clients. We can get relatively crisp live video and sound quality most of the time. We are able to get connected quickly to a large amount of public users without having to spend lots of time setting up a network or any complicated programming processes. We get lots of bandwidth and can record calls for later analysis.

Mid Market (51-1000 emp.)
May 28, 2019
 Source
Overall Rating:
4.0
CC
Cristy C.
Implementation Specialist
Share
"Effective and Efficient"
What do you like best about GoToWebinar?

I love the ease of sharing docs and switching between presenting and viewing those in the meeting.

What do you dislike about GoToWebinar?

NOTHING. I love all aspects of the product.

What problems is GoToWebinar solving and how is that benefiting you?

I have the ability to take notes, share docs with ease, and keep track o those attending meeting a whole lot faster. Cuts down on the time I spend after meetings compiling info and completing action steps.

Mid Market (51-1000 emp.)
May 22, 2019
 Source
Overall Rating:
4.0
JV
Juan V.
Web Developer
Share
"excellent connection without interruptions "
What do you like best about GoToWebinar?

This tool has a very good user-friendly and user-friendly interface, allows you to carry out webinars and interact in real time in a fast and efficient way.

What do you dislike about GoToWebinar?

So far there has been no type of inconvenience with this tool, GotoWebinar have very good quality of video and sound. In addition to fluency, practical to use.

What problems is GoToWebinar solving and how is that benefiting you?

GotoWebinar has been a great help when making presentations or webinars of very good quality.

Mid Market (51-1000 emp.)
May 21, 2019
 Source
Overall Rating:
4.0
Melissa M. avatar
Melissa M.
Senior Director, Consulting And Training
Share
"Good product for hosting webinars"
What do you like best about GoToWebinar?

I love the new multi session reporting! It has been valuable to see engagement over multiple sessions of the instructional webinars we host. I also love the attention ratings.

What do you dislike about GoToWebinar?

I dislike having to call Support. Get e-mail and chat Support!! It is a big inconvenience to have to add another phone call to my already busy day. Also, I would only use phone support for an urgent issue, not a quick question that doesn't need to be addressed immediately. The reporting, although recently improved, could use some more data. I would love to be able to pull attendees signed up from a specific organization.

What problems is GoToWebinar solving and how is that benefiting you?

We needed a way to train our customers on our software product. We have registered over 3500 customers in less than a year, which has been a huge win for our training department. We have also used the tool to train some of our National Accounts which has been very successful and helped us scale training to large groups.

Mid Market (51-1000 emp.)
May 21, 2019
 Source
Overall Rating:
4.0
AM
Andrew M.
Social Media And Technology Manager
Share
"Wonderfully easy webinar program"
What do you like best about GoToWebinar?

The ease of use is outstanding. The UI is easy to use and full of useful info after they recently updated it.

What do you dislike about GoToWebinar?

I dislike the cost and that you can only have 1 organizer with the account I have. Competitors all allow more than one organizer at the initial price point.

What problems is GoToWebinar solving and how is that benefiting you?

It gets us in front of a larger audience with relative ease. It allows us to train agents in what we want them to be trained in.

Mid Market (51-1000 emp.)
May 14, 2019
 Source
Overall Rating:
4.0
EH
Emily H.
Director Of Global Marketing
Share
"We use GoToWebinar for all our marketing webinars"
What do you like best about GoToWebinar?

The platform is pretty easy to use for live webinar events, both for presenters and attendees. I also like the recording options, ability to send automated emails to attendees and the robust reporting.

What do you dislike about GoToWebinar?

Setting up the webinar registration page with images can be tricky.

What problems is GoToWebinar solving and how is that benefiting you?

GTW helps us communicate in interactive ways and engage both our customers and prospects. It helps us share educational information, position our company as a thought leader, and showcase product updates.

Mid Market (51-1000 emp.)
Apr 15, 2019
 Source
Overall Rating:
4.0
YC
Yeferson C.
Técnico Superior En Servicios Al Consumidor
Share
"Excellent means of communication "
What do you like best about GoToWebinar?

excellent conference application has very good image, resolution, excellent sound and easy access has very good functions for communication and conferences

What do you dislike about GoToWebinar?

I had no problems So far, good platform.

What problems is GoToWebinar solving and how is that benefiting you?

This application has been very useful for me. Through her I have been able to attend and see many conferences.

Mid Market (51-1000 emp.)
Mar 07, 2019
 Source
Overall Rating:
4.0
DB
Derrick B.
Senior Producer
Share
"A robust webinar solution with excellent tools"
What do you like best about GoToWebinar?

We could sign up very easily and start broadcasting very quickly. There are dynamic interactive tools that help to keep our audiences engaged. We can send out questionnaires during live webinars to help shape how the webinar continues. We can also attach various CRM platforms to allow for importing, exporting and managing of contact information. I like that there are many resources online to give us webinar ideas and solutions to common issues. Though the customer support team at GoToWebinar can be tough to get a hold of at times, they are usually very helpful and friendly.

What do you dislike about GoToWebinar?

Having many great webinar tools can sometimes make planning our webinars more complicated. It's hard to know how to best utilize certain tools to create the most ideal webinar experience for our viewers. The pricing is also a bit high compared to other popular solutions on the market.

What problems is GoToWebinar solving and how is that benefiting you?

The information we acquire from our webinars can be leveraged to improve our business operations and future marketing activities. We can present information to a wide variety of audiences to help generate leads and to better inform potential clients about our services and achievements. We have been able to use GoToWebinar to compile a sizeable amount of contact information and feedback about our business.

Mid Market (51-1000 emp.)
Jan 11, 2019
 Source
Overall Rating:
4.0
BC
Bella C.
Marketing Manager
Share
"A Great Tool for Managing and Executing Online Presentations"
What do you like best about GoToWebinar?

GoToWebinar is an efficient platform for managing and executing a presentation to a big audience. The functionality is relatively straightforward and intuitive. It doesn't take very long to get a hang of the different features included in it. We can conduct surveys during our presentations, which is great for audience engagement and interactivity. The audio and video quality in GoToWebinar is generally high. I like that we can share a link to our presentation immediately after it's over.

What do you dislike about GoToWebinar?

Though I like the overall quality of GoToWebinar, I think the price is higher than several similar solutions out there. It would also be nice to allow for a higher number of attendees. Designing the online registration forms to fit a specific look can be difficult. The design capabilities within GoToWebinar are somewhat limited. Though it's not a common occurrence, there are times when registrants have trouble logging in for no apparent reason.

What problems is GoToWebinar solving and how is that benefiting you?

We have been able to use GoToWebinar to stream presentations and make them available for playback after they're over. We can link to the presentations in various marketing materials like websites, social media, email and print media. GoToWebinar has also been great for conducting internal presentations, so it's been great to use as a platform for tutorial and company news videos. It's also an effective tool for conducting meetings that allow attendees from different physical locations to communicate in real time.

Small Business (50 or fewer emp.)
Oct 26, 2018
 Source
Overall Rating:
4.0
BM
Brenna M.
Founder
Share
"Excellent Video Meeting Software"
What do you like best about GoToWebinar?

We love the ease of access, and the variety of screen-sharing opportunities present.

What do you dislike about GoToWebinar?

We dislike the fact that every time a new user joins, an extra internet window is opened.

What problems is GoToWebinar solving and how is that benefiting you?

We are solving the problem of having a one-size-fits-all software that can be used to hold a Webinar on multiple internet browsers.

Small Business (50 or fewer emp.)
Oct 03, 2018
 Source
Overall Rating:
4.0
SL
Samantha L.
Inside Sales Manager
Share
"Great tool - Great for hosting webinars"
What do you like best about GoToWebinar?

This tool does exactly what we need it to. Hosting webinars a few times a month for internal meetings as well as demos for potential prospects. Very easy to use, intuitive, setup is great.

What do you dislike about GoToWebinar?

The reports are preset, you have no ability to edit the fields or choose what you want to see. But they are very helpful reports!

What problems is GoToWebinar solving and how is that benefiting you?

We have been able to convert so many leads to opps by driving people to our demo and informational webinars!

Mid Market (51-1000 emp.)
Sep 06, 2018
 Source
Overall Rating:
4.0
Sara H. avatar
Sara H.
Associate Marketing Manager
Share
"Good platform for webinars"
What do you like best about GoToWebinar?

I like how easily it integrates with Hubspot and how easy it is to setup a webinar, send promotional emails, and manage the webinar live. It also now provides the ability to be a fully web based presentation, instead of having attendees download software.

What do you dislike about GoToWebinar?

I don't like the way the settings are organized forcing you to go into each section, rather than just have one page of settings to change. I also don't like that you can't attach slides to the follow up email which forces me to create follow up emails separately instead of through the system.

What problems is GoToWebinar solving and how is that benefiting you?

We host webinars to provide thought leadership to both clients and prospects. It's helped us engage clients and increase usage, and has helped us close a lot of business with prospects.

Mid Market (51-1000 emp.)
Jul 30, 2018
 Source
Overall Rating:
4.0
LL
Lynn L.
People Pleaser Aka Client Success Manager
Share
"GoToWebinar"
What do you like best about GoToWebinar?

Easy to use and great, interactive tools.

What do you dislike about GoToWebinar?

Occasionally there have been technical problems and we have been unable to present a webinar that may have over 500 people registered for it.

What problems is GoToWebinar solving and how is that benefiting you?

Ability to present to large number of people at the same time. Able to follow up with meaningful contacts.

Small Business (50 or fewer emp.)
Jun 29, 2018
 Source
Overall Rating:
4.0
BG
Bill G.
Client Development Specialist
Share
"GoToWebinar: Used it for months and it just works"
What do you like best about GoToWebinar?

Like any type of connectivity software I appreciate when the product ‘just works’. GoToWebinar does just that. There isn’t a lot to see in its interface. It is by no means ‘busy’, but that’s most often a good thing. So much software these days has a busy, cluttered and oftentimes inscrutable interface that makes it stressful to use, when you’re late attending a webinar, and what you really want is something that’s easy to understand, navigate and gets you connected...without a lot of extra intervention on your part...as quickly as possible.

What do you dislike about GoToWebinar?

I haven’t found any major faults as of yet. I’ve used it about a dozen times...for weekly meetings with our MSP, and it has worked without issue every time.

What problems is GoToWebinar solving and how is that benefiting you?

These webinars give us a lot of extra insight into what is happening with a lot of clients with whom we would otherwise be unable to interact. This insight helps us to know ‘how we are doing’. It gives us a way to measure how effective we are at achieving our recruiting goals.

Mid Market (51-1000 emp.)
May 01, 2018
 Source
Overall Rating:
4.0
JF
Josh F.
Founder
Share
"Very useful and user friendly webinar viewing software"
What do you like best about GoToWebinar?

It's easy to jump into a webinar with this software. Just click the link and it'll handle the execution and login for the webinar. I also like the additional functions of being able to "raise your hand" and text box functions to ask questions and give feedback as needed without needing a microphone.

What do you dislike about GoToWebinar?

It would be nice if the streaming could have a backlog to it, so you can rewind to a certain section as needed, then rejoin the current topic. As it is, if the host isn't actively recording the webinar, any information you don't get can't really be reviewed without interrupting the speaker.

What problems is GoToWebinar solving and how is that benefiting you?

Webinars are great for learning new information without having to leave the office. They save a lot of time, and allow you to keep working while listening.

Mid Market (51-1000 emp.)
Feb 05, 2018
 Source
Overall Rating:
4.0
JY
Jonathan Y.
Band Director
Share
"I used this program for a webinar for my work."
What do you like best about GoToWebinar?

I really liked how simple it was for me to follow the link from my email and automatically get connected to the webinar without any difficult logins or confusing numbers to get wrong. I really liked how the video worded in the application. I had fairly consistent and clear video while the webinar was going on .

What do you dislike about GoToWebinar?

I didn't like how sometimes the connection wasn't very good when using my phone. The connection would cut in and out occasionally. Overall, I had a very good experience. I didn't have many problems with a connection issue. It only happened occasionally.

What problems is GoToWebinar solving and how is that benefiting you?

I was able to take part in a large group of people learning about an opportunity with relative ease. I was able to learn more about the business I was researching and it may prove to be a good opportunity for myself and my students in the future.

Mid Market (51-1000 emp.)
Jan 19, 2018
 Source
Overall Rating:
4.0
JB
Julia B.
Founder
Share
"Easy, intuitive and reliable. Very easy to schedule and meeting and easy for attendees to log in"
What do you like best about GoToWebinar?

I think the option to share you screen, turn off your microphone is very good and to turn on your camera. I also like the test your sound function. Easy for share the details of the meeting. Also as we now have weekly recurring meetings, I do not need to resend the inviation and link if the timing or the date of the meetings change

What do you dislike about GoToWebinar?

It did take a while to learn how to switch presenters etc. Sometimes the sound is poor when there are a few people in the office in the same meeting and we are sat close together

What problems is GoToWebinar solving and how is that benefiting you?

Good for more than 6 people attending a meeting

Enterprise (> 1000 emp.)
Jan 10, 2018
 Source
Overall Rating:
4.0
MO
Michael O.
Nursing Informatics Specialist
Share
"Webinar at work "
What do you like best about GoToWebinar?

the ability to not be specific and that you can bring in others to use the application Ability to share screen so that all are looking at the same document at the same time

What do you dislike about GoToWebinar?

want the hold music to return to the application

What problems is GoToWebinar solving and how is that benefiting you?

getting others together to talk about issues

Mid Market (51-1000 emp.)
Dec 12, 2017
 Source
Overall Rating:
4.0
SP
Shannon P.
Founder
Share
"A great way to manage a meeting with a large audience "
What do you like best about GoToWebinar?

This software is great for meeting in a large conference setting. It provides a feature where it automatically mutes your audience so you do not pick up background noise.

What do you dislike about GoToWebinar?

Where as it automatically muted your full audience, it would be nice to provide the user to unmute themselves without requiring the admin to do so as it is sometimes hard to manage in the comment section.

What problems is GoToWebinar solving and how is that benefiting you?

Overall we utilize this regularly and it meets all business needs we need to attain.

Small Business (50 or fewer emp.)
Dec 06, 2017
 Source
Overall Rating:
4.0
LS
Livia S.
Specialista Vendite E Marketing
Share
"Go To Webinar for my webinar and class"
What do you like best about GoToWebinar?

The software is cloud based, this make it easy to use and setup wherever you are and with any device. Go To Webinar can help to manage a large amount of participants with no problems. You can chat and read what they write. It's also easy to share webcam video or screen.

What do you dislike about GoToWebinar?

It can be a liitle bit pricey since many screen share are avaible for free, but if you use Go To Meeting like me there is no problems. If they improve the local dialing codes variety can help a lot with other countries.

What problems is GoToWebinar solving and how is that benefiting you?

Thanks to Go To Webinar we are able to deliver our classes and conference in our work field in a solid and straight way. The platform helps us to save money because we are able to support training seminars staying in the office but reaching clients and other offices from other regions in Italy.

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