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GoToWebinar Logo
GoToWebinar
Plan and host next-level webinars
4.3
(787)
(Formerly GoTo)
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GoToWebinar Reviews & Product Details

GoToWebinar Overview
What is GoToWebinar?

Best known as the world most popular webinar and webcasting tool, GoTo Webinar is an easy-to-use solution that allows users to host webinars, virtual conferences and events. The platform comes with robust features and integrations that allow users to engage with audiences to drive business growth.

Company LogMeIn, Inc.
Year founded 2003
Company size 1001-5000 employees
Headquarters Boston, MA, United States
Social Media
GoToWebinar Categories on Findstack
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Ask Questions about GoToWebinar
What GoToWebinar is best for?
How does GoToWebinar compare to BlueJeans Virtual Events?
What are the pros and cons of GoToWebinar?
GoToWebinar Product Details
Capabilities
API
Segment
Small Business
Mid Market
Enterprise
Deployment Cloud / SaaS / Web-Based, Desktop Mac, Desktop Windows, Mobile Android, Mobile iPad, Mobile iPhone, On-Premise Linux
Support 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support
Training Documentation
Languages English
GoToWebinar Pros and Cons
Pros
  • Hosts automated webinars
  • Option to simultaneously host organizers and panelists
  • Capable of hosting webcasts
  • Provides webinar analytics and exports
  • Integration with GoToMeeting
Cons
  • Costly compared to other alternatives
  • Basic plan only accomodates 100 webinar attendees
  • Requires presenters and participants to download specific software to be able to use platform
GoToWebinar Features
Analytics and Reporting
Attendee Tracking
Automated Email Invitations
Automated Webinar Reminders
Breakout Rooms
Chat Functionality
Customizable Branding
Customizable Registration Forms
Engagement Analytics
Event Management
File Sharing
HD Video and Audio
Hand Raising
Host Controls
Integration with CRM
Landing Page Templates
Lead Generation Tools
Live Polling
Mobile Access
Multilingual Support
On-Demand Webinars
Post-Webinar Surveys
Q&A Management
Recording and Playback
Registration Management
Screen Sharing
Social Media Integration
Surveys and Feedback
Virtual Backgrounds
Whiteboard Tools
GoToWebinar Media
GoToWebinar 0
GoToWebinar 1
GoToWebinar 2
GoToWebinar 3
GoToWebinar 4
GoToWebinar Screenshots
Disclaimer
Our research is curated from diverse authoritative sources and meant to offer general advice. We don’t guarantee that our suggestions will work best for each use-case, so consider your unique needs when choosing products and services. Feel free to share your feedback.
Last updated: December 08, 2024
GoToWebinar Logo
787 GoToWebinar Reviews
4.3 out of 5
Enterprise (> 1000 emp.)
Jan 03, 2018
 Source
Overall Rating:
5.0
TS
Tiffani S.
Business Systems Manager Cyschoolhouse (Salesforce)
Share
"GoToWebinar my Go Web meeting"
What do you like best about GoToWebinar?

I love how easy and versatile this tool is to use. Great for small and Large meetings and I love that the moderator is able to control how interactive the meeting should or should not be.

What do you dislike about GoToWebinar?

Its been a little while since I have used this product the only thing I can remember not liking is the lag time that would occasionally occur during a video chat, however, I couldn't exclusively say it was this product it may have been the connectivity.

What problems is GoToWebinar solving and how is that benefiting you?

This helped bridge distance, connecting employees who worked remotely or across the country.

Small Business (50 or fewer emp.)
Jan 02, 2018
 Source
Overall Rating:
5.0
AD
Amanda D.
Analyst I
Share
"Easy to use and versatile"
What do you like best about GoToWebinar?

I like that this software allows its users to invite multiple people to join in on a session, rather than just 1 or 2. It's also very easy to use and navigate. I like that I can also share my screen, documents, and presentations with just a click of a button.

What do you dislike about GoToWebinar?

Sometimes the software will lag; however, this problem might be due to internet connection rather than the software itself.

What problems is GoToWebinar solving and how is that benefiting you?

This software has made it easy to connect with others in different states and countries, especially when time zones are different.

Small Business (50 or fewer emp.)
Dec 18, 2017
 Source
Overall Rating:
5.0
SK
Samuel K.
Business Intelligence Analyst
Share
"Hassle-free meetings and webinars"
What do you like best about GoToWebinar?

We've been using GoToWebinar for 5+ years with only minor issues.

What do you dislike about GoToWebinar?

Occasionally, webinar attendees who aren't the most computer savvy have trouble with their link to join the webinar.

What problems is GoToWebinar solving and how is that benefiting you?

We use GoToWebinar for public webinars, private training with specific organizations, and one-on-one meetings with customers and prospects.

Enterprise (> 1000 emp.)
Nov 15, 2017
 Source
Overall Rating:
5.0
William C. avatar
William C.
Analyst
Share
"GoToWebinar"
What do you like best about GoToWebinar?

GoToWebinar has an easy to use interface and allows seamless presentation capabilities

What do you dislike about GoToWebinar?

At times firewalls and other midstream elements can prevent this solution for working to the entire audience,

What problems is GoToWebinar solving and how is that benefiting you?

Presentation of information to large audiences that are normally very geographically dispersed.

Small Business (50 or fewer emp.)
Nov 14, 2017
 Source
Overall Rating:
5.0
LF
Lindsey F.
Social Media Manager
Share
"Very useful webinar platform"
What do you like best about GoToWebinar?

I enjoy attending webinars through GoToWebinar because the interface is modern, user-friendly, and reliable. I have never had my connection cut, and I always understand who is speaking, what is going on in the webinar, and what is being shown to me. The installation process for the simple software used to attend webinars via GoToWebinar is also quick and easy to install on both Windows and Mac.

What do you dislike about GoToWebinar?

Sometimes the audio in the webinars I attend cuts out or becomes choppy. I am not sure if this is an issue on the webinar organizers' end, or on GoToWebinar's end.

What problems is GoToWebinar solving and how is that benefiting you?

As a remote employee with a unique schedule, GoToWebinar has made it easy for me to attend webinars on-the-go and in various locations. I am also able to complete light work tasks while attending a webinar if needed, given the user-friendly interface of the software.

Small Business (50 or fewer emp.)
Oct 01, 2017
 Source
Overall Rating:
5.0
CV
Carlota V.
Freelancer En Programaciòn
Share
"If you use GotoWebinar, you´ll hold nice and smooth meetings"
What do you like best about GoToWebinar?

GotoWebinar is a tool that allows you to broadcast your webinars and live presentations in an easy way. I´m amazed at how easy to use is GotoWebinar: I only need to add a title and a description for my webinar presentation, then decide if the presentation will be a one-time show or if it will be held during multiple sessions, finally I can select the time of the session as well as the language, and I´m ready to start inviting attendees, and all of this is really easy to do! I also love that I can record my live presentations easily.

What do you dislike about GoToWebinar?

The one thing I dislike about GotoWebinar is that I think it´s a bit overpriced. I mean, 89 American dollars per month is a bit high for average users. Also, sometimes it takes a bit of time to start running smoothly, and this is quite a letdown at times. Having said this,If you can really afford the monthly fee, and you´re a heavy user of live web presentations for up to 100 participants, then go ahead and get GotoWebinar because its features are amazing.

What problems is GoToWebinar solving and how is that benefiting you?

If you can communicate directly to your audience, then you´re achieving the dream of every business. And that´s what GotoWebinar helps me achieve: I can talk to my audience directly, face-to-face, in real-time, in a fast and effective way. I´m still building my own home business, but I think that this technology makes it easy for any type of business to get recognized and trusted in a fast and reliable manner.

Small Business (50 or fewer emp.)
Sep 07, 2017
 Source
Overall Rating:
5.0
Laura H. avatar
Laura H.
Paralegal And Office Manager
Share
"Easy and fast"
What do you like best about GoToWebinar?

Software installs quickly, fast login, easy to use.

What do you dislike about GoToWebinar?

There is nothing at this time I would change.

What problems is GoToWebinar solving and how is that benefiting you?

Client billing software

Small Business (50 or fewer emp.)
Sep 03, 2017
 Source
Overall Rating:
5.0
AG
Abby G.
Operations Manager
Share
"Preferred webinar software"
What do you like best about GoToWebinar?

I attend many webinars, and those hosted on the GoToWebinar/GoToMeeting platform are my favorite. Simple, intuitive and rarely have issues. I've also worked with a team to host a couple webinars using the platform, and it was also a pleasurable experience.

What do you dislike about GoToWebinar?

I haven't encountered any notable issues while using GoToWebinar.

What problems is GoToWebinar solving and how is that benefiting you?

Attending and hosting information webinars. Easier and more efficient than planning and hosting in-person meetings.

Small Business (50 or fewer emp.)
Aug 23, 2017
 Source
Overall Rating:
5.0
LF
Linda F.
Business Manager
Share
"Everyone is looking at the same issue."
What do you like best about GoToWebinar?

The communication - since everyone is looking at the same thing, there is less chance for incorrect information.

What do you dislike about GoToWebinar?

I haven't encountered any problems while using this.

What problems is GoToWebinar solving and how is that benefiting you?

None

Mid Market (51-1000 emp.)
Mar 28, 2017
 Source
Overall Rating:
5.0
JD
Jena D.
Front Desk
Share
"Easy, simple, effective. "
What do you like best about GoToWebinar?

GoToWebinar is an easy way to conduct business online, from meetings to trainings. It's a simple process to set up and get started.

What do you dislike about GoToWebinar?

Nothing, really. It's pretty straightforward.

What problems is GoToWebinar solving and how is that benefiting you?

Training, national meetings, remote collaboration.

Small Business (50 or fewer emp.)
Mar 28, 2017
 Source
Overall Rating:
5.0
MT
Matthew J. T.
Principal Attorney
Share
"Citrix Go To Webinar-Best Virtual Collaboration Tool"
What do you like best about GoToWebinar?

Our law firm utilizes Go To Webinar to hold client meetings and generally collaborate when an in-person meeting is not convenient for our clients. It is the most reliable and user-friendly product on the market today. Also, the fact that this product is incredibly reliable is a feature that we demand out of this product, particularly when giving live webinars or client meetings. Go To Webinar certainly exceeds our expectations, and we could not ask for more from a similar product. I would highly recommend Go To Webinar for any organization that demands reliability, ease of use, and an audience capacity that exceeds what is needed. If your company needs a program to both give live webinars and hold virtual client meetings, Go To Webinar has it all.

What do you dislike about GoToWebinar?

The first time that a client or someone in our organization uses Go To Webinar, it can take them at least one practice session to be comfortable enough with the software to be prepared for putting on a live webinar.

What problems is GoToWebinar solving and how is that benefiting you?

Many of our clients are quite busy. Many have young children, and it makes meeting in downtown San Francisco a burden. Go To Webinar allows us to hold virtual face-to-face meetings, with the added convenience of our clients not needing to leave his or her home.

Small Business (50 or fewer emp.)
Mar 14, 2017
 Source
Overall Rating:
5.0
BB
Brittany B.
Community & Experiences Coordinator
Share
"The new look is awesome and sleek."
What do you like best about GoToWebinar?

I like the ability to share screens and have a large discussion or have panelist/speakers present about a certain topic.

What do you dislike about GoToWebinar?

The little bugs here and there. Not as many as there used to be but today the presenter cut out as if she was muted and no one could hear her. Not sure if that was a GTW problem or if her connection was spotty.

What problems is GoToWebinar solving and how is that benefiting you?

Connectivity. It's great to get in contact with the out of office coworkers.

Enterprise (> 1000 emp.)
Jan 26, 2017
 Source
Overall Rating:
5.0
Jenna H. avatar
Jenna H.
Clinical Allergy Specialist
Share
"Smooth and easy conference calls!"
What do you like best about GoToWebinar?

My company does monthly CEO calls. GoToWebinar allows us to all join in even though we are scattered all across the country. I love that there's a place for us to anonymously ask questions or make suggestions during the call so our leadership team can respond during the Q&A section of the call. I have never experienced any technical issues with this program, which is rare for most programs of this nature!

What do you dislike about GoToWebinar?

There is truly nothing that I dislike about GoToWebinar!

What problems is GoToWebinar solving and how is that benefiting you?

Being able to come together as a (huge) team scattered across the country is so much easier with GoToWebinar!

Small Business (50 or fewer emp.)
Jan 24, 2017
 Source
Overall Rating:
5.0
Amy L. avatar
Amy L.
Ticket Office Manager
Share
"GoTo Webinar has brought us together!"
What do you like best about GoToWebinar?

I really enjoy being able to meet with my colleagues from the comfort of my home or office. There are a few times that someone is home sick, an awful snow storm has left us wanting to stay indoors or we are on opposite sides of the U.S, and we needed a way to get together! GoTo meeting has made this all possible.

What do you dislike about GoToWebinar?

So far, there hasn't been anything I dislike about this product. It has always been very reliable and consistent.

What problems is GoToWebinar solving and how is that benefiting you?

The problems we are solving is being able to connect with each other quickly, meet new clients/people and make it possible to meet others who were on the other side of the continent. I am on a planning committee for a conference, and this was the best way for all of us to meet and plan together, even though we were far away!

Small Business (50 or fewer emp.)
Jan 24, 2017
 Source
Overall Rating:
5.0
Patti P. avatar
Patti P.
President And Founder
Share
"Great webinar package; priced right; functional"
What do you like best about GoToWebinar?

We've used On24, and while it may be prettier, GoToWebinar does everything we need with good interface for 1/10 the price.

What do you dislike about GoToWebinar?

A little confusing on the console. I would like to be able to see questions more easily.

What problems is GoToWebinar solving and how is that benefiting you?

Webinars that we do for our clients and resell to others.

Mid Market (51-1000 emp.)
Jan 23, 2017
 Source
Overall Rating:
5.0
ND
Nathalie D.
Research Associate
Share
"Great online webinar and meeting application"
What do you like best about GoToWebinar?

I have been using GoToWebinar for years now. It is the best application for hosting webinars and online meeting with national and international clients, both just as a teleconference or with video.

What do you dislike about GoToWebinar?

I dislike the limit on the basic package for webinar attendees. You can invite up to 5000 people but only 100 can attend. Seems dumb

What problems is GoToWebinar solving and how is that benefiting you?

We are solving our customer service issues by informing masses at a time and recording them for those who miss it. Makes everyone happy to learn from a webinar both live and as a video.

Mid Market (51-1000 emp.)
Jan 17, 2017
 Source
Overall Rating:
5.0
SC
Satish C.
Senior Server Engineer
Share
"simplest way to meet"
What do you like best about GoToWebinar?

sharing stuff during the meeting, recording are so easy and stable. I have never had issue with recordings getting stopped in middle of longer meetings. they also have a great support.

What do you dislike about GoToWebinar?

user Interface is very plain in terms of colors. You can choose to make it more vibrant.

What problems is GoToWebinar solving and how is that benefiting you?

we moved to goToWebinars from some other vendor and from there onward we didnt had any issue having collaborative team meetings as out team is geographically distributed in India, US and Canada.

Small Business (50 or fewer emp.)
Jan 16, 2017
 Source
Overall Rating:
5.0
GD
Ginger D.
Staff Attorney
Share
"Solid Affordable Solution"
What do you like best about GoToWebinar?

GoToWebinar is easy to figure out and has useful features but isn't overly complicated to use. The support is also great. I also really like the Admin Center tab. It's very helpful for managing who is in what group or meeting.

What do you dislike about GoToWebinar?

I don't have any real complaints. it has been very useful for me.

What problems is GoToWebinar solving and how is that benefiting you?

It is great for hosting meetings across distances that are just beyond conference calls. You can visualize who's talking when, share materials, and have much more productive meetings than just conversations.

Small Business (50 or fewer emp.)
Dec 29, 2016
 Source
Overall Rating:
5.0
Matt B. avatar
Matt B.
Product Specialist Iii
Share
"Solid program for hosting web conferences"
What do you like best about GoToWebinar?

I like having the ability to schedule a webinar within just a minute. It allows me to quickly send out a link to the webinar to those I'm inviting. It also lets me track info from my webinar like attendees, registrants, and how long people spend in the webinar.

What do you dislike about GoToWebinar?

There's not a lot to dislike. It has a lot of customization options and is very easy to use. There's not anything glaring that they need to fix. It gets the job done with regard to scheduling meetings, and it does so very well!

What problems is GoToWebinar solving and how is that benefiting you?

We schedule a lot of webinars and we are constantly creating new ones and sending out links to the attendees. GoToWebinar allows us to do that very quickly without any hassle! With other programs, we were constantly scribbling down links and phone numbers and access codes to share between all of us. Now we just log in and bam! It's all there. Need a new webinar? Just click a button. The analytics they provide are icing on the cake.

Mid Market (51-1000 emp.)
Dec 20, 2016
 Source
Overall Rating:
5.0
JG
Jenna G.
Founder
Share
"A great resource for online meetings"
What do you like best about GoToWebinar?

I appreciate that it is flexible and user friendly. It is easy for even non-tech savy individuals to successfully log on and utilize the meeting platform.

What do you dislike about GoToWebinar?

I dislike that when new people log on to the meeting that the organizer needs to continuously hit "all mute" or else the individual needs to mute themselves. This is particularly problematic when individuals sign on late.

What problems is GoToWebinar solving and how is that benefiting you?

It is a great tool to conference with others and to share information on a platform that allows for feedback.

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