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WebinarJam
3.6
(55)
1 deal available  | Redeemed by 73 software buyers
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WebinarJam Reviews & Product Details

WebinarJam Overview
What is WebinarJam?

WebinarJam helps businesses create and conduct webinar sessions, designed to extend a business’ reach through its comprehensive tools. The platform can host events, teach classes, broadcast to your team, and increase sales as well as event attendance using just a single webinar system. It boasts the most extensive set of features at the most cost-effective price and is trusted by thousands of professionals across different industries.

Company Genesis Digital
Year founded 2013
Company size 51-200 employees
Headquarters La Jolla, California, United States
Social Media
WebinarJam Categories on Findstack
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What are the pros and cons of WebinarJam?
WebinarJam Product Details
Capabilities
API
Segment
Small Business
Mid Market
Enterprise
Deployment Cloud / SaaS / Web-Based, Mobile Android, Mobile iPad, Mobile iPhone
Support 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support
Training Documentation
Languages English
WebinarJam Pros and Cons
Pros
  • Easy social media integrations
  • Provides automatic recording
  • Lets you add surveys and polls in webinars
  • Compatible with numerous browsers and OS
Cons
  • Offers only annual subscription
  • Requires additional purchase of EverWebinar to get automated, on-demand webinars
WebinarJam Pricing
Exclusive savings on WebinarJam through Findstack Deals
30% off the first payment
WebinarJam Awards
Findstack 2024 General Badge
WebinarJam Features
Analytics and Reporting
Attendee Tracking
Automated Email Invitations
Automated Webinar Reminders
Breakout Rooms
Chat Functionality
Customizable Branding
Customizable Registration Forms
Engagement Analytics
Event Management
File Sharing
HD Video and Audio
Hand Raising
Host Controls
Integration with CRM
Landing Page Templates
Lead Generation Tools
Live Polling
Mobile Access
Multilingual Support
On-Demand Webinars
Post-Webinar Surveys
Q&A Management
Recording and Playback
Registration Management
Screen Sharing
Social Media Integration
Surveys and Feedback
Virtual Backgrounds
Whiteboard Tools
WebinarJam Media
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WebinarJam Screenshots
WebinarJam Expert Review

With average attendance rates ranging from 35-45%, statistics and studies show that webinars offer potential for significant revenue gains and for building relationships that generate leads and conversions. In this WebinarJam review, we want to figure out if the WebinarJam software supports your efforts to increase conversions and make significant returns like those studies mentioned.

Webinarjam Homepage
Source: WebinarJam

Around 36% of marketers state that webinars are effective in creating leads that eventually convert to sales.

Conversion rates by marketing channel
Source: Marketing Charts

Therefore, we’re interested in figuring out if WebinarJam lives up to that potential. Does it make it easy for marketers to capture leads and sell offerings within the webinar? Is it affordable enough so as not to minimize profits?

Keep reading as we explain who should consider WebinarJam and which features stand out the most.

Who Should Consider WebinarJam?

WebinarJam makes sense for those who crave high-resolution online video calls and webinars. It focuses on presenting your content, whether that’s a PowerPoint, images, or video, with perfect resolution, instead of having to worry about whether your viewers can read a statistic or see the expression on your face. It also works on all devices, and supports up to 5,000 attendees and 6 presenters. That makes it an excellent webinar tool for large online events, training seminars, and online courses where you know the users may end up on a mobile device.

Overall, WebinarJam looks like a winner for any organization that wants to expand its content creation outside of blog posts, infographics, and video content.

Webinars are often considered one of the most valuable content offerings by B2B buyers, so we like WebinarJam for those types of situations, especially to create uninterrupted webinars with flexible scheduling, replays, and intuitive communication tools.

Influencer Content by B2B Buyers
Source: Marketing Charts

The main restriction to smaller businesses may be the pricing. But overall, it should provide enough of a return on investment to make it worthwhile for the average business. Not to mention, the competition is often more expensive.

WebinarJam Review: The Features

Packed with communication tools and webinar design essentials, WebinarJam boasts an impressive set of features. Here’s a look into the top features we found during our WebinarJam review.

Not all webinars require monetization, but it’s nice to know that WebinarJam provides the elements needed to collect money and present offers. To begin, you get a paid webinars feature that links to a payment gateway. You can secure all webinar content with a password and only allow people in after they make the payment.

Furthermore, WebinarJam includes a way to display discounts and offers during your webinar with captivating live offerings. This way, it doesn’t distract too much from your presentation, yet you’re still able to make sales.

Webinar Paid Webinars Options
Source: WebinarJam

User Interaction Tools like Live Chat, Attendee Spotlight, and Polls

WebinarJam empowers creators with ways to interact with attendees through several features. The live chat box functions much like any other chat box you would see online, except it allows for both group and private chats. The presenter can see all chats that come in through the module and highlight comments. There’s even an option to make sticky announcements so the attendees always see important messages.

WebinarJam Chat Feature
Source: WebinarJam

The attendee spotlight improves the overall interactivity of the video and chat box modules by choosing someone in the crowd who’s willing to speak. It switches to a person in the audience and zooms in on their screen. This way, it becomes more like a regular classroom or conference setting where the attendees see and hear their peers.

WebinarJam Raise Your Hand Feature
Source: WebinarJam

Finally, WebinarJam provides polls and surveys that you create prior to the webinar and send during the presentation. You can quiz people on what they’ve learned or simply use it as a way to get feedback.

WebinarJam Poll Function
Source: WebinarJam

Automated Recordings and Replays

WebinarJam provides a system that automatically records everything that appears on the screen during your webinar.

It’s not just the video or your PowerPoint presentation that gets recorded, but all chats, announcements, and polls that appear throughout. After that, you can send the recording to the Replica Replay feature to give attendees (and those who didn’t show up) a place to view the webinar.

Webinar Thank You Note
Source: WebinarJam

An Automated Video Injection Tool

Another way to automate your webinar is by taking the “live” aspect out of the equation.

WebinarJam Host View
Source: WebinarJam

WebinarJam has an automated video injection feature that allows you to add a prerecorded video to your webinar. This way, you can plan the video and minimize pauses and technical difficulties.

Handouts and Drawing Boards

The handouts feature enables you to take a PDF, or any file, and share it with the attendees to supplement the information you talk about, or for them to complete homework on the topic.

This all happens during the live webinar. This way, you already have the files uploaded and ready on WebinarJam.

WebinarJam Add File Feature
Source: WebinarJam

In addition, WebinarJam offers drawing boards for the presenters to dive deeper into a subject with drawings and hand-written notes. These notes get overlaid on top of your slides or media items, strengthening your points and helping out users with questions.

WebinarJam Whiteboard Feature
Source: WebinarJam

Email and Text Messaging

The messaging system focuses on private chats between individual attendees and presenters, as well as automated messages for reminders.

WebinarJam Email Integration
Source: WebinarJam

In short, you can send and receive emails and text messages to and from your webinar attendees. This empowers those unwilling to speak out in public, and opens up a line of communication for those who may have thought of a question after the webinar.

A Sleek Page Builder with Flexible Scheduling Tools

The website page builder forms the root of your design interface, meaning you don’t actually have to go out and find a different website host or content management system (CMS). Every design template that comes with WebinarJam is fully responsive for mobile devices. They’re professionally designed and optimized for conversions.

WebinarJam Webinar Builder
Source: WebinarJam

As a bonus, you can incorporate a calendar scheduler on your website, where users come to the site and see webinar times and dates.

WebinarJam Webinar Configuration
Source: WebinarJam

Schedule a recurring series, set the webinar to run in the future, or start an immediate show.

WebinarJam webinar scheduling
Source: WebinarJam

Features Exclusive to the Professional and Enterprise Plans

The above features come with all WebinarJam pricing plans. However, a few advanced features are available when you upgrade to the Professional and Enterprise plans.

For instance, you receive a panic button and an “always-on room” when you sign up for the Professional pricing plan.

WebinarJam Reboot Room Function
Source: WebinarJam

The panic button provides the following capabilities:

  • A button to instantly save the meeting if you have technical difficulties.
  • A way to automatically redirect all attendees to a new page.
  • An instant booting feature to reset the page.

The always-on room includes:

  • A webinar page that’s constantly ready for you to start a webinar, or to run a very long webinar.
  • A never-changing link so your attendees find your page every time.
  • Preset webinar settings.
  • Options to name the room after your brand.
WebinarJam Webinar Customization Options
Source: WebinarJam

Along with an increase in attendees and presenters, the Enterprise plan offers a control center feature.

Here’s what to expect:

  • A separate module for someone else (your staff) to moderate the webinar while you make the presentation.
  • Options to control the chat and Q&A section.
  • Tools to post offers, videos, links, and files.
  • Full control of meeting attendees, with areas to manage payments and speakers.
  • Real-time analytics.
WebinarJam Intro Guide
Source: WebinarJam

What are the Main Benefits of WebinarJam?

During our testing we felt the following benefits stood out the most:

  • WebinarJam’s low price.
  • The interactivity tools.
  • The automation tools.
  • The mobile interface.

WebinarJam’s mobile focus makes sense, considering the average American household has 10 devices, with larger families showing averages of 19 devices per household. In fact, 91% of households have smartphones, while tablets are seen in 71% of households.

Devices in US Houses
Source: Statista

That opens up many options outside of the traditional PC or Mac when people view webinars. As a result, it’s highly beneficial that WebinarJam caters to mobile users with its 100% mobile-friendly interface.

You’ll also find that the WebinarJam pricing beats out many webinar competitors, undercutting the market’s average pricing by close to 50%, and sometimes more.

And of course, the automation brings about potential for speedy webinar creation and flawless presentations, seeing as how you can upload a pre-recorded video. They also include automated recordings and a Replica Replay feature.

WebinarJam Customer Support

We’ve yet to talk about the WebinarJam customer service as one of its benefits. That’s because it’s not quite as powerful as other webinar software options.

Having said that, WebinarJam does provide a Support module for contacting a member of the customer service team. This portal is inside your dashboard for easy access, but it lacks essentials like phone support or reliable live chat. A live chat section is available, but the hours are short, from Monday to Friday, 8AM to 1PM PST.

WebinarJam Support
Source: WebinarJam

Therefore, the main way to get in contact with WebinarJam is through the email ticketing system. As an alternative, WebinarJam offers a decent documentation Wiki with articles on topics like integrations, running a webinar, and using the API.

WebinarJam Training Panel
Source: WebinarJam Documentation

Finally, all WebinarJam customers have the opportunity to join the WebinarJam Facebook Group to discuss strategies and marketing thoughts with other users.

WebinarJam Review: Pricing

At first glance, WebinarJam may appear expensive. However, webinar software usually costs around $150 to $500 per month, putting WebinarJam into the low-cost category (with the likes of Zoom). In fact, its most popular pricing plan lists at roughly $79 per month, beating out the market average by a significant margin.

WebinarJam breaks up its pricing into four plans:

Starter

$ 39 /mo

Best for single user needs

  • 100 attendees
  • 1 host
  • 1-hour max duration
Visit site

Basic

$ 79 /mo

Added Automated Webinars

  • 500 attendees
  • 2 hosts
  • 2-hour max duration
Visit site

Professional

$ 229 /mo

Added “Always-On” Live Room

  • 2000 attendees
  • 4 hosts
  • 3-hour max duration
Visit site

Enterprise

$ 379 /mo

Added Control Panel for staff

  • 5000 attendees
  • 6 hosts
  • 4-hour max duration
Visit site

Please note: All above-presented prices are billed annually.

Each plan includes a 30-day money-back guarantee, allowing you to test out the system and see if it’s right for your organization. Unfortunately, a free trial isn’t available. They also don’t have a free plan. However, the guarantee should suffice as a way to understand the platform’s offerings without any risk.

Keep in mind that all WebinarJam pricing packages require upfront, yearly payments. That’s definitely a way for them to keep costs low, but it may present a barrier for some companies.

WebinarJam Ease of Use

Webinars require significant planning and knowledge, so we like to see webinar software that minimizes the need for any extra work.

In terms of its user interface, WebinarJam has a fairly speedy process for creating your webinar website, launching webinars, and setting presenters.

The dashboard is clean and easily understandable, with a few buttons in the menu for the main dashboard, your webinars, analytics, and registrants.

WebinarJam Dashboard
Source: WebinarJam

You can add a webinar with ease by adding presenters and other webinar essentials like the name and description.

WebinarJam Webinar Setup Settings
Source: WebinarJam

You build the website with help from premade templates and builder modules, some of which help capture leads, manage your schedule, and explain the webinar.

WebinarJam Templates
Source: WebinarJam

Overall, WebinarJam manages to consolidate its primary features into an intuitive dashboard that even a beginner can understand. And that simplicity extends into the area where you run your webinar, seeing as how you have immediate access to buttons for Offers, Files, and more.

Webinarjam Webinar Recording
Source: WebinarJam

Summary

The fairly low pricing, automation, interactivity tools, and the mobile interface all show that WebinarJam has the power to help out many webinar hosts. Although you can’t pay on a monthly basis, and the customer support lacks some essentials, we recommend WebinarJam to those who crave simplicity and high-powered communication features.

Disclaimer
Our research is curated from diverse authoritative sources and meant to offer general advice. We don’t guarantee that our suggestions will work best for each use-case, so consider your unique needs when choosing products and services. Feel free to share your feedback.
Last updated: July 19, 2024
WebinarJam Logo
55 WebinarJam Reviews
3.6 out of 5
Enterprise (> 1000 emp.)
Apr 18, 2023
 Source
Overall Rating:
5.0
DK
Dr Aman K.
General Manager Digital Health Care
Share
"Excellent tool for effective webinars"
What do you like best about WebinarJam?

Absolute ease of use for the atendees, very organised, makes life much easier

What do you dislike about WebinarJam?

The camera processing can be made better. Also, need to be able to download detailed poll output per attendee and there should be ablility to download the registered participants customised individual links to be sent by whatsapp or other means

What problems is WebinarJam solving and how is that benefiting you?

It makes enrolling people into the plan, product, or service very easy by using the presence of an offer button, etc. Also, I find that the attendees don't have to download an app a HUGE plus point. Moreover, the interface is very simple to use for the viewers, thus making their engagement much better

Small Business (50 or fewer emp.)
Aug 17, 2022
 Source
Overall Rating:
5.0
Brady P. avatar
Brady P.
Lifestyle Architect
Share
"Once it's set up, it's a dream to run webinars on"
What do you like best about WebinarJam?

Ease of use when cloning a webinar. What often takes hours with other systems can be done with a couple of clicks in WebinarJam, and that includes the deep integrations between tools.

What do you dislike about WebinarJam?

The setup process was time-consuming and frustrating. I also hate having to pay for two systems when it could easily just be one. Lastly, you do have to use a clean browser without any extensions or you may have issues.

What problems is WebinarJam solving and how is that benefiting you?

It allows us to run both live and recorded webinars (EverWebinar) meaning I don't have to present and everything happens automatically. It allows us to scale our marketing efforts.

Small Business (50 or fewer emp.)
Oct 09, 2020
 Source
Overall Rating:
5.0
AM
Andrew M.
Founder
Share
"The best functions"
What do you like best about WebinarJam?

I am fond of Live Chat,Automated Recordings and Flexible Scheduling. Ran webinars every week and need for this only one room!

What do you dislike about WebinarJam?

Connection, connection, connection... Sometime it craches everything. But happens rarely

What problems is WebinarJam solving and how is that benefiting you?

Th main benefits are the best support, discount offers. Ideal for live events, easy to watch on the smartphone.

Small Business (50 or fewer emp.)
Oct 09, 2020
 Source
Overall Rating:
5.0
EV
Eugen V.
Creator
Share
"So far the best service for large webinars"
What do you like best about WebinarJam?

WebinarJam offers a big variety of opportunities for me as webinar host. Registration page, one-click registation link, tracking goals, option to change design, great chat room, good statistics.

What do you dislike about WebinarJam?

Connection quite often fails. You need to have a good internet and up-to-day laptop.

What problems is WebinarJam solving and how is that benefiting you?

I integrated one-click registration link as a confirmation url after participants filled the web-form from zoho crm. I was heppy that it works so good.

Small Business (50 or fewer emp.)
Apr 11, 2020
 Source
Overall Rating:
5.0
LF
Lukas F.
Founder
Share
"Excellent tool for selling courses"
What do you like best about WebinarJam?

Webinarjam is very easy to use and at the same moment gives a lot of tools and customizations. I was looking for a webinar tool that will save me a lot of time and effort when selling my product. I also like the ready-made templates they offer as well as the automatization of all processes.

What do you dislike about WebinarJam?

I dream about templates adjusted for other countries e.g. Poland. As for now I think most of them are prepared for US market so you need to modify them. Fortunately it is very easy to do.

What problems is WebinarJam solving and how is that benefiting you?

It helps me to build a great sales funnel

Small Business (50 or fewer emp.)
Apr 09, 2020
 Source
Overall Rating:
5.0
JS
Jackie S.
Founder
Share
"Why WebinarJam Rocks"
What do you like best about WebinarJam?

I like that my links are always easy to find!

What do you dislike about WebinarJam?

Going from the old version to the new version I missed saving a few things, but that's not on WebinarJam, that's on me.

What problems is WebinarJam solving and how is that benefiting you?

The main problem solved by WebinarJam is having a secure space to host. No fear of internet lurkers taking over my screen, even presenting live.

Small Business (50 or fewer emp.)
Apr 09, 2020
 Source
Overall Rating:
5.0
Dmitry Badiarov V. avatar
Dmitry Badiarov V.
Professional Speaker, Coach, Mentor For Music Professionals
Share
"A platform of choice"
What do you like best about WebinarJam?

Easy and fast setup. Fast loading pages. Easy for the users. Easy integrated with 3rd party apps and tools. It's an awesome platform. I am recommending WebinarJam and Ever Webinar to everyone I know who wants to use webinars in their marketing mix.

What do you dislike about WebinarJam?

Very limited design options for the Landing pages and for the thank you pages. Some them certainly lower the conversions.

What problems is WebinarJam solving and how is that benefiting you?

Webinar leads are the 2nd highest quality leads after LIVE event leads. Which means more sales and more profits. Location freedom is an important plus, since these webinars can be run from anywhere.

Small Business (50 or fewer emp.)
Jul 26, 2018
 Source
Overall Rating:
5.0
CM
Charles M.
Founder
Share
"Definitely my favorite webinar software"
What do you like best about WebinarJam?

WebinarJam allows you maximum control over the webinar experience. For anyone who sells products or services via webinar, you know the need to have things happen in a very precise fashion, such as videos rolling and/or showing PowerPoint slides. I can easily add those into my presentation and seamlessly transition back and forth between them.

What do you dislike about WebinarJam?

I miss some of the old templates for the Thank You pages. I wish it was easier to make those nice and have more content on them. (Maybe something they'll fix soon!)

What problems is WebinarJam solving and how is that benefiting you?

We needed a webinar platform to convert leads to new members of our program. This software integrated with Infusionsoft (one of our requirements) and was perfectly situated to lead up to a sale at the end of the webinar. You can display an offer at just the right moment. I was able to do the same webinar for over a year (live every time) with zero problems and got more program members from that webinar than just about anything else we did during that time!

Small Business (50 or fewer emp.)
Feb 20, 2018
 Source
Overall Rating:
5.0
Hailey F. avatar
Hailey F.
Ceo & Co Founder
Share
"My favorite webinar tool, and I've tried a ton"
What do you like best about WebinarJam?

It's so easy to use, it has unique features that help you sell- pop up offers with count downs that create urgency, sales notifications, evergreen webinars that sell for you while you sleep, it's cheap.

What do you dislike about WebinarJam?

I can't think of anything I dislike and I've found other webinar tools like gotowebinar to be dated and clunky.

What problems is WebinarJam solving and how is that benefiting you?

It's great for customer acquisition, sales, retention & loyalty

Mid Market (51-1000 emp.)
Dec 20, 2017
 Source
Overall Rating:
5.0
CR
Clément R.
Content Marketer
Share
"Webinar Jam - Great and inexpensive webinar solution"
What do you like best about WebinarJam?

The tool is really complete and integrates perfectly within our existing marketing solutions ecosystem.

What do you dislike about WebinarJam?

The back office of the tool could use some polishing. It's not intuitive enough to put together an advanced webinar session. Another thing is that you can upload powerpoint presentations to the platform, but the animations won't work (though you can solve the problem with screen sharing).

What problems is WebinarJam solving and how is that benefiting you?

Well, we can create and present an unlimited number of webinars for our clients and prospects.

Mid Market (51-1000 emp.)
May 11, 2022
 Source
Overall Rating:
4.5
CL
Chantelle L.
P
Share
"Webinar Jam, simple to use with advanced features and settings"
What do you like best about WebinarJam?

Webinar Jam is easy to use but gives you all the options that you need to make the most of your webinar session.

What do you dislike about WebinarJam?

Nothing, the platform is very good and we have had no issues with it

What problems is WebinarJam solving and how is that benefiting you?

Webinar jam allows you to integrate a registration process or landing page, record webinars, and offer replays for attendees that couldn't make the live session in a simple and efficient way.

Small Business (50 or fewer emp.)
Oct 26, 2020
 Source
Overall Rating:
4.5
PH
Peter H.
Founder
Share
"WebinarJam rocks!"
What do you like best about WebinarJam?

The ability to schedule and customize multiple webinars.

What do you dislike about WebinarJam?

The tech support leaves a lot to be desired. Often it takes more than 24 hours to get a response, and multiple 24 hour volleys to resolve an issue.

What problems is WebinarJam solving and how is that benefiting you?

Scheduling and recording webinars. Will plan to integrate with EverWebinar once we have enough recorded content.

Small Business (50 or fewer emp.)
Jun 18, 2020
 Source
Overall Rating:
4.5
Luis Enrique R. avatar
Luis Enrique R.
Coordinador De Contenidos
Share
"WebinarJam Review"
What do you like best about WebinarJam?

Not provided

What do you dislike about WebinarJam?

Not provided

What problems is WebinarJam solving and how is that benefiting you?

Not provided

Small Business (50 or fewer emp.)
Jun 01, 2020
 Source
Overall Rating:
4.5
AM
Ahmed M.
Founder
Share
"the most we enjoy using webinarjam is the continuity of the features improvement"
What do you like best about WebinarJam?

the continuity of the features improvement

What do you dislike about WebinarJam?

getting a response on a submitted ticket sometimes takes unjustified period of time

What problems is WebinarJam solving and how is that benefiting you?

problem is to deliver products digitally through conducted webinars. benefits by maintaining client's engagement

Small Business (50 or fewer emp.)
Apr 13, 2020
 Source
Overall Rating:
4.5
Sophia W. avatar
Sophia W.
Owner, Teacher, And Practitioner
Share
"Has what you need to make the magic happen."
What do you like best about WebinarJam?

I love the ease of set up, the whiteboard in the room. The ability to engage and interact with people chat, bring them on screen, and multiple ways to get feed back.

What do you dislike about WebinarJam?

I didn't know there was Mailchimp integration. Till today. I hesitate to bring multiple people on screen at once it seems to slow down a lot. So not my favorite for some aspects of my teaching style. Great for webinar style. I wish I could save my slides inside a window instead of setting that up each time I log into the webinar room. I also don't like that it doesn't automatically record my webinar. I did one and didn't realize I had to record. So I lost the whole of it.

What problems is WebinarJam solving and how is that benefiting you?

Easy opt-ins.

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