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WebinarJam
3.6
(55)
1 deal available  | Redeemed by 227 software buyers
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WebinarJam Reviews & Product Details

WebinarJam Overview
What is WebinarJam?

WebinarJam helps businesses create and conduct webinar sessions, designed to extend a business’ reach through its comprehensive tools. The platform can host events, teach classes, broadcast to your team, and increase sales as well as event attendance using just a single webinar system. It boasts the most extensive set of features at the most cost-effective price and is trusted by thousands of professionals across different industries.

Company Genesis Digital
Year founded 2013
Company size 51-200 employees
Headquarters La Jolla, California, United States
Social Media
WebinarJam Categories on Findstack
WebinarJam Product Details
Capabilities
API
Segment
Small Business
Mid Market
Enterprise
Deployment Cloud / SaaS / Web-Based, Mobile Android, Mobile iPad, Mobile iPhone
Support 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support
Training Documentation
Languages English
WebinarJam Pros and Cons
Pros
  • Easy social media integrations
  • Provides automatic recording
  • Lets you add surveys and polls in webinars
  • Compatible with numerous browsers and OS
Cons
  • Offers only annual subscription
  • Requires additional purchase of EverWebinar to get automated, on-demand webinars
WebinarJam Pricing
Exclusive savings on WebinarJam through Findstack Deals
30% off the first payment
WebinarJam Awards
Findstack 2024 General Badge
WebinarJam Features
Recording
Registration
Attendee Live Chat
Polls and Surveys
Event Analytics
Attendee Reports
Branding
Software Integrations
WebinarJam Media
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WebinarJam Screenshots
Disclaimer
Our research is curated from diverse authoritative sources and meant to offer general advice. We don’t guarantee that our suggestions will work best for each use-case, so consider your unique needs when choosing products and services. Feel free to share your feedback.
Last updated: May 20, 2024
WebinarJam logo
55 WebinarJam Reviews
3.6 out of 5
Enterprise (> 1000 emp.)
Apr 09, 2020
 Source
Overall Rating:
0.5
Alpesh P. avatar
Alpesh P.
Founder
Share
"Too unreliable. Costly when attendees get let down."
What do you like best about WebinarJam?

When it works, it's good design and easy to use.

What do you dislike about WebinarJam?

Crashes a lot, mid webinar, sometimes people and I can't log in. I know the investment has not been made into the backend tech.

What problems is WebinarJam solving and how is that benefiting you?

I have livestorm and zoom as my goto solutions due to the unreliability of webinarjam. So actually, they solve my problems.

Small Business (50 or fewer emp.)
Jun 10, 2019
 Source
Overall Rating:
0.5
Stacey S. avatar
Stacey S.
Partner
Share
"Don't fall into their free trial trap"
What do you like best about WebinarJam?

I liked the idea of supporting multiple presenters, not having users download anything and the marketing of the events built into the setup.

What do you dislike about WebinarJam?

Their free trial is a trap and impossible to quit. No account management in the UI, the telephone number is just a message, and no one has ever responded to me from support. I finally had to quit the system via Amex - blocking them as a merchant. I found all this out after I abandoned my trial because the second webinar I tried had no audio. The setup and admin to harvest the attendees was convoluted. Their UI sucks, with features hidden in weird places.

What problems is WebinarJam solving and how is that benefiting you?

So far, its only created problems.

Small Business (50 or fewer emp.)
Jul 06, 2023
 Source
Overall Rating:
0.0
IF
Ibrahim F.
Share
"Horrible user experience"
What do you like best about WebinarJam?

Easy to set up a webinar Has lots of useful options

What do you dislike about WebinarJam?

Good luck logging into the admin dashboard! It keeps logging you out every few seconds, and you got to login again and again until the system hopefully stabilizes and you're able to do your stuff! Super frustrating, obviously they don't put lots of efforts in improving their application.

What problems is WebinarJam solving and how is that benefiting you?

Webinars runs well, that's the only good thing about WJ.

Small Business (50 or fewer emp.)
Jun 23, 2023
 Source
Overall Rating:
0.0
TG
Tara G.
President
Share
"NOT WORTH IT"
What do you like best about WebinarJam?

I love the partner service, everwebinar, (which you have to pay more for) that allows the participant to watch the webinar and feel as though it's a live webinar. This is great because we can then launch a webinar over and over again without having a person live online.

What do you dislike about WebinarJam?

They have more problems than they’re worth. 1) The integrations with 3rd party software such as mailchimp is inconsistent on both the pushing the registrants over and the custom form field population. 2) Their email service is clunky, hard to edit, doesn't have html options, and their own form fields don't populate correctly. 3) Their email service doesn't consistently send to registrants, or report emails that have been sent. 4) The interface is not user friendly. The presenter has to toggle between videos, slides, files, etc.

What problems is WebinarJam solving and how is that benefiting you?

I pay my staff only one time to deliver a presentation, which is our main method of marketing.

Small Business (50 or fewer emp.)
Sep 24, 2020
 Source
Overall Rating:
0.0
Oana M. B. avatar
Oana M. B.
Head Of Digital Marketing
Share
"WebinarJam is a NIGHTMARE"
What do you like best about WebinarJam?

Software isn't bad but there are so many so much better...

What do you dislike about WebinarJam?

The experience was a nightmare from the beginning, not because of the software, let's say we understood the errors, the fact that we had one webinar where hosts couldn't hear each other at all, that all our data just disappeared over night but what is terrible is the Customer Service. After all the troubles we tried to stay positive and understood that those were just some errors and we have even upgraded with them. To do that they asked us to cancel our first plan (basic) and they said that they will send us a refund. We did that and asked them to just change the account because we've changed banks. They refused to send us the refund on the grounds that they only can send it to the card that made the payment. They accepted the new order on the new account but they didn't want to send us our refund back on the same account. Outrageous and horrible...PLEASE DON'T BUY!

What problems is WebinarJam solving and how is that benefiting you?

Nothing.

Small Business (50 or fewer emp.)
Jul 26, 2022
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Share
"Best Tool to make your Webinar Live & More Attractive with Additional Features"
What do you like best about WebinarJam?

The best feature which I like was making a recorded video into a live broadcast, It is solving the biggest problems of most young entrepreneurs. The features like adding a chat, creating a Poll, showing the poll results, sending reminders before the webinar starts with customizable emails, a separate dashboard to reply live chat messages. what else there are a lot of features that are really making a lot of things automated to launch a webinar at a suitable time.

What do you dislike about WebinarJam?

Only one thing, If we want to change the recorded video of the existing webinar we need to remove the existing chat file also. But WebinarJam won't allow us to remove all the chats at once, we need to remove the individual chats every time. If there is an option to remove that chat file at once then it is good to go!

What problems is WebinarJam solving and how is that benefiting you?

Running a parallel webinar at the same time based on the users, Scheduling the webinar at our desired time even without any live from our end, Record a video as it was live and can broadcast as many times as we are online, creating a specific chat for each webinar, Hiding the live webinar in between the users, Giving a reply to each individual through separate dashboard etc.

Small Business (50 or fewer emp.)
Oct 13, 2020
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Share
"Advanced solution"
What do you like best about WebinarJam?

WebinarJam can host webinars for the large number of attendees. Our maximum was around 4000 articipants on pick. Just perfect!

What do you dislike about WebinarJam?

I dislike quality of the recording. It could be better. But I understand that it is impossible to receive better quality and still load all videos on your servers.

What problems is WebinarJam solving and how is that benefiting you?

Screen sharing is just perfect, I like whiteboard regime to make notes online. Also, for it was important to manage the size of the video and screen. Just perfect!

Small Business (50 or fewer emp.)
Apr 09, 2020
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Share
"My experience with Webinarjam"
What do you like best about WebinarJam?

Delighted to bring the experience of using Webinarjam. It is the platform par excellence to develop interviews and affiliate marketing. The use is easy and the generation of the webinar in both modalities is simple.

What do you dislike about WebinarJam?

Things to improve: The webinar design should have more options, not just color changes. Example: That the presenter could reduce his image when interviewing another presenter or moderator. Possibility of establishing a horizontal position when there are two people, by this I mean one on top of the other. Greater interaction with social networks when publishing a webinar (fb, twitter, Instagram, Linkedin) Increase followers in the library to reach more people, with the possibility of sharing the library webinar with the networks so that more people sign up. These are some of the things that I think can contribute to improving, a program that is already very good.

What problems is WebinarJam solving and how is that benefiting you?

The best platform for interviews and online marketing. In my case, later I pass the recorded by cable tv, promoting webinarjam

Small Business (50 or fewer emp.)
Feb 12, 2019
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Share
"How did we ever do webinars before??"
What do you like best about WebinarJam?

The entire process is so seamless! We love how you can set up all of the email notifications (pre-webinar reminder emails, replay emails, etc), plus integrate with our email marketing provider for a more robust communication strategy. The ability to pre-add offers, video injections, file sharing, and more is awesome and makes the live session run so smoothly. There's an express configuration if you're in a rush,, but we like using the full configuration to set up all the details.

What do you dislike about WebinarJam?

The only thing we dislike is that replay viewers can't fast-forward through the webinar replays. While we totally understand why they have it set up like this as a default, we wish there were an option to change this, as several of our webinar attendees have requested it.

What problems is WebinarJam solving and how is that benefiting you?

WebinarJam helps us generate leads and drive sales. We're able to offer free, value-packed online workshops to anyone in the world, and at the end we can pitch related products. Webinar conversion rates are much, much higher than conversions on social media.

Small Business (50 or fewer emp.)
Jul 05, 2022
 Source
Overall Rating:
4.5
AG
Verified Reviewer
Share
"It is a great tool for webinars and it has everything under the sun"
What do you like best about WebinarJam?

WebinarJam is a complete tool that has everything you need for a webinar tool.

What do you dislike about WebinarJam?

I didn't like their pricing plans and the limitations on registrants under the tiers that they offered

What problems is WebinarJam solving and how is that benefiting you?

The problem to host a webinar, promote it, have a landing page dedicated to it and then analytics after the event

Small Business (50 or fewer emp.)
Aug 12, 2020
 Source
Overall Rating:
4.5
AG
Verified Reviewer
Share
"WebinarJam is a solid platform with great marketing tools."
What do you like best about WebinarJam?

The marketing tools, relatively easy to set up, audience interaction tools.

What do you dislike about WebinarJam?

The ongoing lag between broadcast and the audience hearing you (This can be very frustrating but you can adapt to it when you have to), Lack of foreign language support, occasional weird behaviour in the UX.

What problems is WebinarJam solving and how is that benefiting you?

Reaching an increased audience with our training content, up-selling to the audience to promote services, have delivered to an audience of over 500 flawlessly.

Small Business (50 or fewer emp.)
Jul 30, 2018
 Source
Overall Rating:
4.5
AG
Verified Reviewer
Share
"Great service for teleconferencing"
What do you like best about WebinarJam?

I like the easy feature to answer questions live on calls. Also the speed of video load.

What do you dislike about WebinarJam?

A little more expensive than competitors but overall a great product.

What problems is WebinarJam solving and how is that benefiting you?

A great way to ensure solid communication with your clients

Small Business (50 or fewer emp.)
Apr 14, 2020
 Source
Overall Rating:
4.0
AG
Verified Reviewer
Share
"Excellent Experience! Sign Up Fields could be more customizable."
What do you like best about WebinarJam?

We've had a great experience with WebinarJam, so far we've trained more than 50,000 SMEs with all of our webinars. It´s a very friendly platform.

What do you dislike about WebinarJam?

We use our own platform for the Sign Up as we need to have more fields. But overall, a very good experience with webinarjam.

What problems is WebinarJam solving and how is that benefiting you?

Online trainings

Mid Market (51-1000 emp.)
Nov 07, 2019
 Source
Overall Rating:
4.0
AG
Verified Reviewer
Share
"User Friendly, Cost Effective"
What do you like best about WebinarJam?

You can't beat WebinarJam's cost- it's a great tool for getting your message to larger audiences. The webinar process is fairly simple & can be learned quickly. Chat, slides, video integrations are pretty seamless.

What do you dislike about WebinarJam?

It lacks some functionality in video integrations: skipping to part of a video, interrupting the video to go speak.

What problems is WebinarJam solving and how is that benefiting you?

Training clients during the time that works best for them. They are happier and feel well-served.

Small Business (50 or fewer emp.)
Jul 29, 2018
 Source
Overall Rating:
4.0
AG
Verified Reviewer
Share
"WebinarJam review "
What do you like best about WebinarJam?

The format of WebinarJam is GREAT for multi-contributor presenters! I am a fan.

What do you dislike about WebinarJam?

I cannot think of anything. I’ve always experienced good quality video with easy-to-use features.

What problems is WebinarJam solving and how is that benefiting you?

The markup feature allowed me to make notes in real time and share them with my team. Even though we were often hundreds of miles away from each other, WebinarJam allowed us to work with the same efficiency and teamwork as we would if we were in the same room.

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