WebinarJam helps businesses create and conduct webinar sessions, designed to extend a business’ reach through its comprehensive tools. The platform can host events, teach classes, broadcast to your team, and increase sales as well as event attendance using just a single webinar system. It boasts the most extensive set of features at the most cost-effective price and is trusted by thousands of professionals across different industries.
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Segment |
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Deployment | Cloud / SaaS / Web-Based, Mobile Android, Mobile iPad, Mobile iPhone |
Support | 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support |
Training | Documentation |
Languages | English |
When it works, it's good design and easy to use.
Crashes a lot, mid webinar, sometimes people and I can't log in. I know the investment has not been made into the backend tech.
I have livestorm and zoom as my goto solutions due to the unreliability of webinarjam. So actually, they solve my problems.
I liked the idea of supporting multiple presenters, not having users download anything and the marketing of the events built into the setup.
Their free trial is a trap and impossible to quit. No account management in the UI, the telephone number is just a message, and no one has ever responded to me from support. I finally had to quit the system via Amex - blocking them as a merchant. I found all this out after I abandoned my trial because the second webinar I tried had no audio. The setup and admin to harvest the attendees was convoluted. Their UI sucks, with features hidden in weird places.
So far, its only created problems.
Easy to set up a webinar Has lots of useful options
Good luck logging into the admin dashboard! It keeps logging you out every few seconds, and you got to login again and again until the system hopefully stabilizes and you're able to do your stuff! Super frustrating, obviously they don't put lots of efforts in improving their application.
Webinars runs well, that's the only good thing about WJ.
I love the partner service, everwebinar, (which you have to pay more for) that allows the participant to watch the webinar and feel as though it's a live webinar. This is great because we can then launch a webinar over and over again without having a person live online.
They have more problems than they’re worth. 1) The integrations with 3rd party software such as mailchimp is inconsistent on both the pushing the registrants over and the custom form field population. 2) Their email service is clunky, hard to edit, doesn't have html options, and their own form fields don't populate correctly. 3) Their email service doesn't consistently send to registrants, or report emails that have been sent. 4) The interface is not user friendly. The presenter has to toggle between videos, slides, files, etc.
I pay my staff only one time to deliver a presentation, which is our main method of marketing.
Software isn't bad but there are so many so much better...
The experience was a nightmare from the beginning, not because of the software, let's say we understood the errors, the fact that we had one webinar where hosts couldn't hear each other at all, that all our data just disappeared over night but what is terrible is the Customer Service. After all the troubles we tried to stay positive and understood that those were just some errors and we have even upgraded with them. To do that they asked us to cancel our first plan (basic) and they said that they will send us a refund. We did that and asked them to just change the account because we've changed banks. They refused to send us the refund on the grounds that they only can send it to the card that made the payment. They accepted the new order on the new account but they didn't want to send us our refund back on the same account. Outrageous and horrible...PLEASE DON'T BUY!
Nothing.
The best feature which I like was making a recorded video into a live broadcast, It is solving the biggest problems of most young entrepreneurs. The features like adding a chat, creating a Poll, showing the poll results, sending reminders before the webinar starts with customizable emails, a separate dashboard to reply live chat messages. what else there are a lot of features that are really making a lot of things automated to launch a webinar at a suitable time.
Only one thing, If we want to change the recorded video of the existing webinar we need to remove the existing chat file also. But WebinarJam won't allow us to remove all the chats at once, we need to remove the individual chats every time. If there is an option to remove that chat file at once then it is good to go!
Running a parallel webinar at the same time based on the users, Scheduling the webinar at our desired time even without any live from our end, Record a video as it was live and can broadcast as many times as we are online, creating a specific chat for each webinar, Hiding the live webinar in between the users, Giving a reply to each individual through separate dashboard etc.
WebinarJam can host webinars for the large number of attendees. Our maximum was around 4000 articipants on pick. Just perfect!
I dislike quality of the recording. It could be better. But I understand that it is impossible to receive better quality and still load all videos on your servers.
Screen sharing is just perfect, I like whiteboard regime to make notes online. Also, for it was important to manage the size of the video and screen. Just perfect!
Delighted to bring the experience of using Webinarjam. It is the platform par excellence to develop interviews and affiliate marketing. The use is easy and the generation of the webinar in both modalities is simple.
Things to improve: The webinar design should have more options, not just color changes. Example: That the presenter could reduce his image when interviewing another presenter or moderator. Possibility of establishing a horizontal position when there are two people, by this I mean one on top of the other. Greater interaction with social networks when publishing a webinar (fb, twitter, Instagram, Linkedin) Increase followers in the library to reach more people, with the possibility of sharing the library webinar with the networks so that more people sign up. These are some of the things that I think can contribute to improving, a program that is already very good.
The best platform for interviews and online marketing. In my case, later I pass the recorded by cable tv, promoting webinarjam
The entire process is so seamless! We love how you can set up all of the email notifications (pre-webinar reminder emails, replay emails, etc), plus integrate with our email marketing provider for a more robust communication strategy. The ability to pre-add offers, video injections, file sharing, and more is awesome and makes the live session run so smoothly. There's an express configuration if you're in a rush,, but we like using the full configuration to set up all the details.
The only thing we dislike is that replay viewers can't fast-forward through the webinar replays. While we totally understand why they have it set up like this as a default, we wish there were an option to change this, as several of our webinar attendees have requested it.
WebinarJam helps us generate leads and drive sales. We're able to offer free, value-packed online workshops to anyone in the world, and at the end we can pitch related products. Webinar conversion rates are much, much higher than conversions on social media.
WebinarJam is a complete tool that has everything you need for a webinar tool.
I didn't like their pricing plans and the limitations on registrants under the tiers that they offered
The problem to host a webinar, promote it, have a landing page dedicated to it and then analytics after the event
The marketing tools, relatively easy to set up, audience interaction tools.
The ongoing lag between broadcast and the audience hearing you (This can be very frustrating but you can adapt to it when you have to), Lack of foreign language support, occasional weird behaviour in the UX.
Reaching an increased audience with our training content, up-selling to the audience to promote services, have delivered to an audience of over 500 flawlessly.
I like the easy feature to answer questions live on calls. Also the speed of video load.
A little more expensive than competitors but overall a great product.
A great way to ensure solid communication with your clients
We've had a great experience with WebinarJam, so far we've trained more than 50,000 SMEs with all of our webinars. It´s a very friendly platform.
We use our own platform for the Sign Up as we need to have more fields. But overall, a very good experience with webinarjam.
Online trainings
You can't beat WebinarJam's cost- it's a great tool for getting your message to larger audiences. The webinar process is fairly simple & can be learned quickly. Chat, slides, video integrations are pretty seamless.
It lacks some functionality in video integrations: skipping to part of a video, interrupting the video to go speak.
Training clients during the time that works best for them. They are happier and feel well-served.
The format of WebinarJam is GREAT for multi-contributor presenters! I am a fan.
I cannot think of anything. I’ve always experienced good quality video with easy-to-use features.
The markup feature allowed me to make notes in real time and share them with my team. Even though we were often hundreds of miles away from each other, WebinarJam allowed us to work with the same efficiency and teamwork as we would if we were in the same room.