WebinarJam Reviews & Product Details

We loved the ability to have our webinars stored and shared to our prospective clients

The integrations of webinarjam are tough to work through and find a solution

We now are able to host our webinars on our own site.

There are a lot of options for adding content, pop ups, polls, etc.

The registration page - it's often not read to the bottom of the screen where you actually have to click in order to get to register. The set up pages should have the continue at the bottom of each page instead of having to scroll to the top of the page. Also, just logging into Webinarjam should just be a click on the Webinarjam box.

See above dislike box. Once everything is set up what we have been able to produce works well. It's helping us to reach a broad audience.

Very effective tool for hosting webinars for heath and safety. Easy to setup and use for non-technical users.

A bit pricey in my opinion. I feel they could do better in this area.

Generating webinars for employees to watch and take part in.

I like how you are able to not just cast yourself but also can include other videos, photos and animations in the presentation and switch back and forth between them

Easy to use and great but sometimes feels a little less professional than other software services for webinars. We want to come off as experts!

Solving our need for easy access to one another and sharing presentations/ ideas in a professional manner with our clients and potential clients

I liked that I could upload slides and run power point presentations through with the audience. When I used adobe connect I had this problem

I dislike the lack of privacy in live streams - when I wanted to do a closed stream with my team (who are from all over) about unpublished results I realized there were people accessing it that were not invited.

When sharing research results the Jam Polls allowed us to ask research participants what their perceptions about what the results would be were, before sharing the results, I found the jam polls less glitchy than other options for example adobe connect which I do not like.

easy to use. you don't need to install anything like goto

It's impossible to cancel. And the webinar didn't work (the video didn't load).

I use to do pre-recorded webinars

WebinarJam was designed by high end marketers for marketers, and so it streamlines the process of delivering a webinar aimed to support selling things.

The software never delivered on its promises to make streaming to facebook live work. It has not been properly updated, and never did solve the lag problem completely. There are newer, cheaper products on the market which allow more than only four presenters at a time.

WebinarJam made it easy to register prospects to webinars and to keep in touch with them by sending reminders at regular intervals.

I like the Evergreen platform, if it works properly.

We used WebinarJam because they market that it's easy to use and effective. It all sounds good until you spend so much money on marketing to send clients to the WebinarJam system and prospects complained every week that they could not view my video, they got booted off the webinar, prospects were not able to log into the webinar and so much more. I put out a support ticket on this issue and no one responds back. They have poor customer service. Don't waste your time on these small webinar companies. We went back to Zoom and so glad we did as Zoom has the infrastructure to run effective zoom and webinars and have the team and experience to help when something goes wrong. We spent so much money monthly on marketing dollars to get people to our webinar and WebinarJam made us lose so many prospects and money.

Prospects had issue logging on, the webinar would not start, the webinar will freeze, prospects constantly had issues trying to log in.

Can upsell easily by using WebinarJam interface.

1. Cannot enable or disable speak of audience by presenter 2. PowerPoint file size constraint to 80MB 3. Cannot upload multiple PowerPoint files at the same time 4. Presenter screen show mirror video image 5. Live constraint to 3 hours only

1. Good channel of upselling but nothing benefits at the moment

The software works better than the competitors to my knowledge, which is unfortunate because the company is absolutely awful (and the software doesn't even work that well either, just better than the other options).

I dislike that because the other softwares in this space just aren't that good, I don't have much option but to work with EW. Their customer service is the worst example of how customers ought to be treated. The company doesn't care in the slightest about their clients, nor are they able to effectively fix major issues with their software within any reasonable amount of time. A few examples: - EW recently launched a new version of their platform which required all users to manually migrate every single piece of their data from old to new. EW gave a total of 1 month heads up about this before they deleted everything and locked users out of the old version. For reference, the process took my team about 30 hours. - That same "new version" of the software had some massive holes in it, which rendered the whole software virtually useless to a particular group of customers. It took my team over 10 days to show their support personnel that this issue existed. They insisted time and time again that it was user-error, until finally after over 10 days of back and forth they realized that it was a system-error and actually began to fix it. - Their support team responds to tickets within about 24-48 hours in my experience, which in my opinion is abysmal. Resolving even critical issues takes days. - Coming back to the launch of their "new version", EW later decided to extend the timeline on deleting all content from the old version by another month. Rather than informing their users of this though, they did it quietly without any heads up. The goal seems to have been to "trick" users into dropping everything and not delay the migration process. The result was just that, and my team dropped everything for several days to complete the process (while also trying to get EW to fix the aforementioned holes in their new software). Being treated like children who can't manage timelines without being lied to is... Wow.

We use EW to run automated webinars and promote our training programs.