WebinarJam helps businesses create and conduct webinar sessions, designed to extend a business’ reach through its comprehensive tools. The platform can host events, teach classes, broadcast to your team, and increase sales as well as event attendance using just a single webinar system. It boasts the most extensive set of features at the most cost-effective price and is trusted by thousands of professionals across different industries.
Capabilities |
|
---|---|
Segment |
|
Deployment | Cloud / SaaS / Web-Based, Mobile Android, Mobile iPad, Mobile iPhone |
Support | 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support |
Training | Documentation |
Languages | English |
I really like the fact that you can connect with multiple presenters in an interface that's engaging for the users.
Good connectivity with third party apps but I'd like to see an Outlook add-in that would automatically add an e-mail message with a link
We were looking to host webinars about our product to multiple law firms. The benefits were allowing multiple firms to join in on the call and interact via polls.
I really like the ease of use and professionalism there is to the platform of this website. I really like how I can use up to 6 co-presenters within my webinar. The quality of the video and audio is superb and I can say that my coworkers and colleagues enjoy it as much as I do. I also really enjoy having a live chat during my webinar as well with the people in my video chat. It makes this very advanced and high quality and a valuable resource tool.
I do not have any dislikes about WebinarJam currently.
The business problems we are solving with WebinarJam is the communication we need from different geographical points. People travel for business and it is a great tool we can use to keep means of communication when other staff is away.
This is super easy to use, and best of all - it doesn't require my attendees to download any software like zoom does.
I can't get my live streams to stay private, I always have people who have not been given the private link attending the live event. I have contacted support about this several times, have followed all of their instructions, but there's still a loophole somewhere.
I was looking for a user friendly way to host live webinar office hours for my students...this was the perfect solution for my less tech-savvy customers. It doesn't require them to download any software. All they have to do is click the link I send by email and they can join right in.
What I like best is that I can screenshare, do video, have uploaded slides, play a video, run a poll - there are a lot of options for what to do during a webinar.
I dislike some of the design choices and limitations. I would like to choose some UI colors to match my brand, and I'd like more customization of the reminder emails.
We use webinarjam to do live webinars to inform our clients and potential customers about our area of expertise and invite them to use our products. It's a good service.
WebinarJam has a simple, clean interface users appreciate. The registration/email support is great and the presenter options easy to use. I especially like the RePlay option. I have found nothing like it with other programs.
WebinarJam seems to have unusually long latency between presenter and participant. Since the Chat and Offers options apparently run on different (more direct/faster) channels this puts the host/presenter out of sync with participants using these functions. I find this frustrating.
I am in education, not sales. However, a solid RePlay option lets my offering continue to be useful to others.
It is an excellent platform to carry out webinars in a very professional way, especially because it allows integration with Facebook and YouTube, so we can record lives through this same platform, and its ease of use is something that is worth it. Mention, because being honest not all applications can be used as easily as WebinarJam allows, which with a few settings is ready to use. Another thing that I really like about this application is its originality in terms of the development of functions, at least I LOVED the panic button, since when I see that something is not working as it should, I just press it and automatically the screen freezes and the audio remains muted, giving me time to solve the problems that arose so that I can resume my webinar without any major inconvenience. Their customer service team is quite quick when it comes to solving any problem that may arise while using the application, so you don't have to wait days for the support team's response. A fairly simple application, but at the same time powerful enough to carry out any activity
Really the only thing I could complain about is the lack of documentation in Spanish for this application, since I get information but in English and this leads me to waste time doing the translations to be able to interpret what it says and know what is what I should do in case of a problem.
For me this tool has become more than a simple application to make and record webinars, I must say that now it is my trusted comprehensive solution when wanting to record any type of content that I want to publish both on my social networks and didactic material to make my presentations due to all the functionalities that it has, in short it is a most complete tool to solve any type of problems framed in the creation and edition of webinar or lives.
It was smooth broadcasting. We didnt have any technical trouble.
Wish that we could split the screen as one side "presentation", the other side "presenter". This is the only negative thing I saw.
We really did could interact with our customers. That was nice.
I can have many participants, there are many features, you can replay the webinar
The delay when I do a webinar. I have to be logged in as a regular participant to see the chat log in real time. The participants can fast forward on the replay link. They have to see the whole webinar, although they may want to skip some parts
Teaching to a large group. It is convenient, fun and popular!
Webinar Jam with the web RTC Jam Room upgrade is a great way to run live video presentations online. The features are really powerful and setup is easy. As a direct response marketer, the features in Webinar Jam cater to this style of marketing really well. They let you do everything from upload your slide presentation beforehand (which all of your presenters can control remotely), get your offer ready making a hyperlink show up in the chat whenever you want to, run polls and surveys, etc. The setup is self-explanatory and it integrates easily with most CRMs and autoresponders. Facebook Pixel tracking is also really good. The chat is really easy to navigate.
You have to upgrade to the new "Jam Room" to get the most out of Webinar Jam. Otherwise, you have to use their YouTube integration which is not very good. As a matter of fact, it actually messed up the first ever live webinar I ran for one of my businesses. Not a good start for a new brand.
Webinar Jam makes it easy for me to connect with my audience and set up presentations that get my clients and customers to know, like, and trust me more quickly. It's a great way to make sales, and also a great way to build brand awareness and authority.
Price, as we're a startup, and we have a lot of webinars where numbers of attendees at single webinar even reach to 2000 - the price comparing to competitors is great.
Not enough integrations with marketing automation tools, sometimes it doesn't work (occasionally, it's not a typical issue).
Acquiring new leads, training customers, lead nurturing.
Professional invites & presenter UX design, a professional and clean meeting-room design, excellent video-and-presentation playback, and superbly helpful support staff. The quality of the sound is also great (most of the time). The fact that it runs in your browser, is relatively lightweight and not very data-heavy.
No breakout rooms, no agency model available, and the awkward wait while the presentation goes live (and technically being live before you are "shown" live). Attendees not being able to see other attendees' names. A few mobile issues. 10-second delay from talking to being heard by the audience. No saving of the poll results, support not great.
Weekly in-situ meetings that were supposed to happen in Cape Town, South Africa, are now able to be held with global presenters weekly and have allowed us to reach areas previously impossible (or at least very difficult) to reach. We can also share insight from a whole range of speakers on a more scalable platform than previously.
Its easy to Use and the streaming is very good
The clock and time zones are not correct.
Being able to help with people with limited capital learn how to invest
I liked how intuitive the platform is that you can pretty much teach yourself. It is very structured and the steps of use are very clear. It contains lots of valuable features and enables users to create cool webinars. The customer support system is probably one of the best I have dealt with. They go above and beyond.
I don't have many problems with this software as it has solved so many problems for me but one thing I noted was that it is important to be extra careful when playing around with it as I accidentally deleted a previous webinar and the system has no way of resurrecting deleted files.
Sign ups to our webinars increased dramatically as we finally found a system that has smooth integration and easy set up for viewers. I found with previous softwares our numbers were dropping due to technical difficulties and viewers don't have patience, it needs to be efficient.
The marketing elements allow you to customise emails. We do not have a marketing department per se but the software is easy to navigate and the tutorials helpful. Once you have set up one webinar all others are very easy to follow.
I haven't seen many downsides. If I had a wish list I would like to add a better follow up feedback questionnaire to be sent to the attendees after the webinar. It would also be helpful if the presenters could select a better quality background to provide a more polished appearance.
During lockdown we have been able to continue to reach out to our client base and attract new clients via the internet rather than the traditional marketing methods.
The registration process for the attendees, decent flexibility in the creation of personalized registration and thank you pages.
First, in the a modern webinar it is common to have a Presentation with videos included. With this system, you cannot broadcast a presentation with animations and videos. They suggest to load your presentation (if made with the common presentation software) and they convert for the streaming but with tons of limitation (you will lose all the animations, bullet points appearance, video are converted in a single picture etc...) if you share your desktop or the Presentation app, you can transmit the videos but without the audio ?! (this function is included in a lot of competitor software). To solve this problem the only way was to mount the videos with a 3rd party app, load the videos on Youtube and link the videos to the presentation, but here again a big limitation. Every time you play a video when the video ends the system return to the camera instead of the desktop sharing, in a presentation with 40 slides and 9 videos, a lot of distractions for me to present (with a lot of clicks and commands to do, and a lot of distraction for the audience the see the presentation, then the video (after some second to command the play, then my camera full screen at the end of the video, and then after some commands (click on share, chose the tab applications, chose the application to share, click on share) again the presentation. A big limitation after all. Microphones, enormous limitations, you can choose the audio source only before starting the presentation, if you have some issue and want to switch to a different audio source? No settings, not possible. Can you imagine what happens in my first presentation when my Airpods die for the battery? I have said goodbye to the audience by chat..... even with the wired earplug if you unplug and plug again the earplug, the microphone doesn't work anymore. The pools during the presentation, you cannot save the result of multiple pools, every time you want to open a pool you need to reset the result of the previous.... why? A big missing, a questionnaire at the end of the presentation (for example voting the best product presented, or express the needs to be recontacted on a product presented). And the mother of all the issues assistance, no chat, only a form to send an email, they have replied to me after 9 days and from a notreply address, so no way to further discuss the issue. At the end of the day, I`m not happy at all with this software, unfortunately I have already paid for the Professional (799$) but I don't see the value in the product.
I was able, with a lot of limitation and time to recreate videos etc.. to do my webinar. But again, even after some tests before the "live", I have had issues in the presentations. Also the product still have some bugs broadcasting the youtube videos (always the last of the presentation).