Vendasta Reviews & Product Details

Vendasta has been great, and our account manager, Amanda Ritz, has been excellent. She's always available to answer questions and offer suggestions.

We have no complaints thus far. We've been clients since early 2023.

Vendasta has filled some of our gaps for digital marketing services with white-label services for our clients.

The processes are extremely thorough. Between the coaches, the webinars, and the education portal it is impossible to fail.

I dislike that I did not know about Vendasta 5 years ago.

Vendasta has an easy to follow, sensible system of helping businesses be better to earn more. A simple snapshot of their business and Vendasta has all the tools and personnel to fulfill, if you need them to.

Providing digital solutions to our clients. New digital products to offer.

Rep turnover is high. Just when we get started with a rep to work with, 6 months later the rep changes.

Tech support and response time are good. Giving us the opportunity to offer our clients digital products.

Having packages of digital products already put together is so helpful and convenient. Plus, being able to have a full-service, full-featured dashboard is great!

Some of the interfaces are a bit (not terribly so, just a touch) confusing.

Digital Product saleability! Opened up revenue streams for our company!

Building packages is awesome and so easy.

I think there could be a better onboarding process at the entry-level of the subscription. It's there at the upper tiers but I think I would have jumped up a level if the entry level onboarding was more engaging.

It's saving me a ton of time with proposals and I can quickly see my profit and deliver customized work for my clients.

Michele Kerr is super helpful and knowledgeable.

I wish the Vendasta platform could be managed in a single tab. Rather than having to toggle between so many different tabs.

The listing tools are the best solution to helping client's get found online in an organic and direct search

I like the Snapshot Report, Executive Reports, and the Business App. These features allow our clients to see what's going on in their marketing and receive updates without us initiating those things manually.

So far, we haven't had any negative experiences with Vendasta. They've delivered as promised. Occasionally there have been slow connection speeds, but nothing out of the ordinary for web-based applications.

The main problems we're solving are the tremendous amount of communication required for clients and the work of fulfillment. The benefit of Vendasta to us is they take a lot of that work off our plate so we can focus on building and nurturing relationships.

My experience working with Hashim has been nothing short of AWESOME! He's ALWAYS early, ALWAYS prepared, and ALWAYS over-delivers when it comes to adding value! I can't count how many times Hashim has come in early or stayed late to provide additional support for my business. It's unexpected and greatly appreciated! Hashim has been a great representation of your company.

I would like a fully white-labeled customer support team to handle the onboarding of any new customers I bring on - a dedicated clients success manager for my business.

Currently, I am working to have my website improved. It hasn't been performing as well as I hoped it would, and the scores show this to be the case. I am hopeful this will be resolved shortly.

Vendasta have packages for all our client's demands. Also the team is always helpful. It's a game-change partnership for us.

Sometimes we receive customized demand and it's not possible to develop special packages.

Our agency outsource with Vendasta 80% of our client's services.

Working with Chiara and the Vendasta team has been easy and straight forward. They are able to deliver what I ask for and do it in a manner that helps both my team and the customer! Great work!

With all the work that is being done and the support, there has been a small lag in response team with certain teams when I have a customer asking a question. This would be helpful if we could have more of a quicker response.

Looking to offer a wider breadth of technology and show my customer they can come to us for a one stop shop and able to easily manage their online business. Vendasta has done a great job with this.

Great customer service and personalized attention.

the financial statements would be better if they were linked to clients accounts; we get charged for things with no labels, hoping this is under construction.

Have created a lot of very easy processes for clients so they are freed up to do other thingss!

The products work for my clients, and I love the support from the entire support staff. The staff at Vendasta couldn't be more helpful or supportive. My current sales support team member, Dakota, is AMAZING!! We meet regularly to discuss sales opportunities, products that would be most helpful to my clients and suggests tips to help close the deal. He has been instrumental in helping my business grow as a sole owner of a bustlng marketing company, its great to have someone so supportive on my team. He is always there to answer questions, offer support and guidance. LOVE working with Dakota and the team at Vendasta!

The learning curve, in the beginning, was a little complicated, but once I learned to navigate the dashboard and the tools available, it's been smooth sailing.

Helping my clients fix their digital presence, watching their businesses grow. Its also helped me create an agency and offer relevant products to my clients.

Ease of communication with our Partner Development Manager, as well as the ability to manage multiple clients and resellers in one place.

The Vendasta dashboard platform takes some getting used to, but overall no significant dislikes yet.

Customer acquisition, for one. And the ability to scale up with reselling.

The options for services are all great and well-vetted. The support from our partner Chiara is second to none. She is always responsive, helpful and looking to help increase our client acquisition and retention. We truly have a partnership looking out for our best needs and those of our clients.

There is nothing that I dislike with the service.

The benefits of having options for services and providers are great. With the different industries and sectors we work within, we need options based on our client's needs. Having our partner Chiara has been very beneficial as our questions, concerns and additional support is always met promptly and with our and our client's goals in mind.

I love that they have an app that you can use along side your business. This helps to sell the product

I would rather have employees my own in all areas, so the systems of our business are ours alone, but honestly, it's still incredible

I am able to give my clients more with Vendasta, and it's easier to obtain new clients. It really fills in the engagement hole. Our business has increased!

I love that we are able to completely customize our platform to fit our Branding and company culture.

There is really it much to dislike, I guess things could always be easier to manage. But then we'd be being lazy.

Increasing sales and helping us stay connected with clients

I can always expect a response, a meeting, resources like "how to videos" and much user support.

I have not encountered any downsides at this time.

They are always upgrading their vendor services. This includes marketing materials and even adding on a widget to accept crypto payments made at my request.

Someone is always available to get me the answers I need when I need them.

There are some software glitches, but that is to be expected from time to time.

I am able to provide solutions to my clients at scale and can compete with the most robust competitors.

Their helpfulness and attentiveness are amazing.

Really haven't found anything to dislike yet

Building an incredible marketplace, with great materials to help market the products and services

I love the breadth of product offerings. We decided to get involved as we needed to fill out our marketing offering to couple with our software development offerings. The breadth of offering from them and the vendors on the marketplace are impressive. Their onboarding (Katie) and my representative (Josh) were both fantastic, extremely knowledgeable, and went above and beyond to ensure my success

As with anything of this size and complexity the UX could use a little world to truely look world class and compete with the offering in each of their markets. Its easily addressed but it would go a long way in sales calls if it looked a little more snazy. The other issue is the cost. It's quite expensive in a lot of ways, to get access to alot of elements like grey label and white label it's a serious commitment. Other products off these features at a lower price and look much better on the UX side. Ultimately Vendasta has more options.

Marketing services.