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Zoho Mail
Streamlined Email for Business
4.4
(609)
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Zoho Mail Reviews & Product Details

Zoho Mail Overview
What is Zoho Mail?

Zoho Mail is a component of the wider Zoho ecosystem–a popular choice among small to medium enterprises. It’s preferred for smaller organizations that are working with smaller budgets. The platform offers access to mobile applications and other productivity features, at very affordable rates. Zoho Mail is also secure. The simplicity of the control panel is certainly an advantage and it provides a big-picture overview of communications.

Company Zoho Corporation
Year founded 2000
Company size 10,001+ employees
Headquarters Chennai, Tamil Nadu
Social Media
Zoho Mail Categories on Findstack
Ask Questions about Zoho Mail
What Zoho Mail is best for?
How does Zoho Mail compare to Todoist?
What are the pros and cons of Zoho Mail?
Zoho Mail Product Details
Capabilities
API
Segment
Small Business
Enterprise
Deployment Cloud / SaaS / Web-Based, Desktop Mac, Desktop Windows, Mobile Android, Mobile iPad, Mobile iPhone
Support 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support
Training Documentation
Languages English
Zoho Mail Pros and Cons
Pros
  • Great for email attachments
  • Email hosting with your own domain
  • Tasks and bookmarks included
  • Lots of technical support for paid plans
  • Affordable pricing
Cons
  • Limited in terms of advanced features
  • Not the best for cloud storage
Zoho Mail Features
API Access
Audit Trail
Automations
Bulk Task Actions
Calendar View
Collaboration Tools
Comments & Mentions
Customizable Workflows
Due Date Tracking
File Attachments
Gantt Charts
Integration with Other Tools
Kanban Boards
Labels & Tags
Mobile Access
Notifications & Reminders
Offline Access
Priority Levels
Progress Tracking
Real-Time Updates
Recurring Tasks
Reporting & Analytics
Search Functionality
Subtasks
Task Assignment
Task Creation
Task Dependencies
Template Management
Time Tracking
User Permissions
Zoho Mail Media
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Zoho Mail Screenshots
Disclaimer
Our research is curated from diverse authoritative sources and meant to offer general advice. We don’t guarantee that our suggestions will work best for each use-case, so consider your unique needs when choosing products and services. Feel free to share your feedback.
Last updated: July 04, 2024
Zoho Mail Logo
609 Zoho Mail Reviews
4.4 out of 5
Mid Market (51-1000 emp.)
Sep 27, 2023
 Source
Overall Rating:
5.0
Mahesh C. avatar
Mahesh C.
Account Manager
Share
"Nice for email and SMTPS and calendar"
What do you like best about Zoho Mail?

It is nice to use, good tracking and UTM tracking. Along with it good delivery rates.

What do you dislike about Zoho Mail?

Nothing as such to be honest, it is a good email software

What problems is Zoho Mail solving and how is that benefiting you?

Tracking and deliverability issues are solved

Small Business (50 or fewer emp.)
Sep 14, 2023
 Source
Overall Rating:
5.0
NP
Naveen P.
Senior Business Intelligence Analyst
Share
"Really good of using it"
What do you like best about Zoho Mail?

It's useful to communicate with other also it's really secure having Multi-Factor Authentication

What do you dislike about Zoho Mail?

I can't see more in it but it's really useful

What problems is Zoho Mail solving and how is that benefiting you?

It's really helpful, and it's benifited for daily usage

Mid Market (51-1000 emp.)
Sep 07, 2023
 Source
Overall Rating:
5.0
SA
Shoaib A.
Founder
Share
"Zoho is good aplication for mails and online chat."
What do you like best about Zoho Mail?

Zoho is best for mail and calling features. this software is good for online chat also.

What do you dislike about Zoho Mail?

sometime calling issue might be happen. Video call feature is not available in this aplication.

What problems is Zoho Mail solving and how is that benefiting you?

Our oragnisation is using zoho only for lead management and email purpose.

Small Business (50 or fewer emp.)
Sep 07, 2023
 Source
Overall Rating:
5.0
Cassandra L. avatar
Cassandra L.
Brand Promoter With Le Vel
Share
"I love Zoho Mail for business!"
What do you like best about Zoho Mail?

I love that it is free and it is so easy to use. It's a great option for those that need a business email and it's really easy to use.

What do you dislike about Zoho Mail?

I like everything the home layout could be updated a little more but overall I like it all!

What problems is Zoho Mail solving and how is that benefiting you?

Giving a free business email account which is needed to even do certain things as a business owner.

Mid Market (51-1000 emp.)
Aug 17, 2023
 Source
Overall Rating:
5.0
Sanket L. avatar
Sanket L.
Salesforce Consultant
Share
"More secure with less cost - Zoho Mail"
What do you like best about Zoho Mail?

It is user-friendly i.e easy to use from end to end customers also it is easy to integrate with other tools.It is best for business email integrations. It will not track you and also your emails will be more secure. It is also ad-free,

What do you dislike about Zoho Mail?

It has limited resources so for larger businesses it will degrade and also needs to improve customer support. Complex integration will be a little difficult with each other.

What problems is Zoho Mail solving and how is that benefiting you?

It is more secure so suitable for business needs.Also it is cost effective and ads free.They are correcting their mistakes at a very fast pace and developing new products every year.

Small Business (50 or fewer emp.)
Aug 16, 2023
 Source
Overall Rating:
5.0
FN
Faisal N.
Director
Share
"Currently the Best CRM"
What do you like best about Zoho Mail?

Zoho is a great application as it has multiple dynamics and can be integrated with different applications.

What do you dislike about Zoho Mail?

I had one issue with the CRM dashboard not being refreshed, despite doing it several times.

What problems is Zoho Mail solving and how is that benefiting you?

its all in one platform for small and medium businesses. Like you have the Projects, CRM, People, Zohoo books for invoicing.s

Enterprise (> 1000 emp.)
Aug 16, 2023
 Source
Overall Rating:
5.0
Sharmeen S. avatar
Sharmeen S.
Consultant
Share
"Zoho - Best business email service"
What do you like best about Zoho Mail?

Zoho provides wide variety of options to use for business purpose. It's very user friendly plaform. I daily use Zoho for business mail communication. Even Zoho has integration facilities which can let you integrate with third party applications and other Zoho apps.

What do you dislike about Zoho Mail?

I have no dislikes with Zoho. Because it has amazing Security, it provides protection to your emails with 2 factor authentication. It gives you easy and quick communication feature like chat.

What problems is Zoho Mail solving and how is that benefiting you?

Zoho has its mobile application and this allows me to manage my office work efficiently and reply quickly when I'm away from my system. Its folder and label option lets me keep my emails organised. It has very good storage space.

Small Business (50 or fewer emp.)
Aug 13, 2023
 Source
Overall Rating:
5.0
SP
Saurav P.
Founder
Share
"Zoho mail"
What do you like best about Zoho Mail?

Zoho mail is very easy to use and it's save the mail id of your contact once you share the mail to them and in future you don't need to find out there mail id just by typing first word you can find out there mail.

What do you dislike about Zoho Mail?

Some times Zoho mail have a little glitch but rest all things make it a good app . And I do use this mail on my daily routine.

What problems is Zoho Mail solving and how is that benefiting you?

Saving the mail ID of my daily basis client I don't need to type it while sharing the files to client daily . Just by typing first letter the mail ID automatically shows the mail id.

Small Business (50 or fewer emp.)
Jul 29, 2023
 Source
Overall Rating:
5.0
JS
Jitender S.
Content Development, Content Review
Share
"Private and ad free experience"
What do you like best about Zoho Mail?

I am a big fan of Zohomail. It gives me a complete ad free experience. If I would have known about it earlier, would have definitely opted for only this. One can be assured that Zohomail won't track each and every aspect of it's user.

What do you dislike about Zoho Mail?

IMAP process to integrate with services like Gmail and Outlook needs to be made simpler. Not every user is a tech sevy and can manually adjust it from the settings. The integration process with other email providers needs to be made simpler.

What problems is Zoho Mail solving and how is that benefiting you?

I have my Zohomail accounts and I find them way better than other email providers. One of the prominent reason is, it doesn't spam. It is completely user friendly and I just love the product.

Mid Market (51-1000 emp.)
Jul 05, 2023
 Source
Overall Rating:
5.0
DB
Devika B.
Founder
Share
"Good product to send email in easy way."
What do you like best about Zoho Mail?

Good product for sending emails in an easy way.

What do you dislike about Zoho Mail?

Nothing as such. Overall good products til now

What problems is Zoho Mail solving and how is that benefiting you?

Good product for efficiently sending emails.

Small Business (50 or fewer emp.)
Jun 28, 2023
 Source
Overall Rating:
5.0
SS
Shiv S.
Head Of Sales
Share
"Zoho Mail : Best professional mail services"
What do you like best about Zoho Mail?

Zoho email is one of the best email services and is great to use because of its easy navigation and auto-categorization of emails. I love and like the Zoho Mail honestly, because Zoho Mail generates a permalink for quick internal and external sharing of emails without knowing the email address of the recipients. This also has an expiry feature so that the content shared will be expired on your set date.

What do you dislike about Zoho Mail?

On the mobile, there is some glitch, and in my experience, it is having a minor problematic viewing experience to read the email but overall, for me, it's a great tool.

What problems is Zoho Mail solving and how is that benefiting you?

Well, as i said, the permanent link is there for any number of emails. If I want to run a campaign of say, avail 10% discount on membership only for a limited period, then this feature is handy as the link will expire after that date and time limit we set. Also, when we share project-related information and don't want clients to keep it, this permeant link feature is again helpful to maintain confidentiality at the next level. This is undoubtedly an addition to the regular emailing that we used to do.

Small Business (50 or fewer emp.)
Jun 13, 2023
 Source
Overall Rating:
5.0
Jayendra S. avatar
Jayendra S.
Remote Digital Marketing Manager
Share
"Professional Workspace Platform"
What do you like best about Zoho Mail?

Its one of the most professional and affordable workspace for companies/freelancers. Easy to setup, offer free trial, and competitive price as compared to Gsuite

What do you dislike about Zoho Mail?

Support is delayed as compared to other vendors in the segment. They response, but take time longer then 2-3 business days. Otherwise its good to go

What problems is Zoho Mail solving and how is that benefiting you?

Setup Professional Email, and do office meetings with recordings at affordable price with no annual commitments. Very much satisfied

Small Business (50 or fewer emp.)
Jun 07, 2023
 Source
Overall Rating:
5.0
VK
Vedant K.
Founder
Share
"Best Free Custom Business Email Client"
What do you like best about Zoho Mail?

I love that Zoho Mail is one, if not the best free Custom Business Email Client which offers all sorts of premium features such as DKIM protection, and so on, even giving five gigs free for all (limited to 5) the members of the business I love the extremely intuitive interface, and the powerful search

What do you dislike about Zoho Mail?

I don't like that Zoho Mail is not as easy to use as GSuite Email Services. To use Zoho mail on mobile, we have to download the Zoho App, which is a bit inconvenient. Moreover, the Zoho Suite is not as powerful as the GSuite offered by Google with access to GDrive, GDocs, and all the powerful apps offered by Google

What problems is Zoho Mail solving and how is that benefiting you?

We didn't want to pay to use our domain business emails, which all other Business Email Suites force you to, such as Hostinger Email, and so on. But Zoho Mail is the only one we had found where it was fully free, no caveats. Zoho Mail offers a powerful search, even more powerful than Gmail's Offering!

Small Business (50 or fewer emp.)
May 31, 2023
 Source
Overall Rating:
5.0
PS
Prateek S.
Founder
Share
"Reliable basic email service for free"
What do you like best about Zoho Mail?

The interface for basic usage is intuitive. Service is reliable. Basic tier is free, which is good for a lot of uses.

What do you dislike about Zoho Mail?

Beyond just reading and sending email, accessing the other features is clumsy and based on antiquitated UI.

What problems is Zoho Mail solving and how is that benefiting you?

Zoho Mail basic tier is free and it does the job.

Mid Market (51-1000 emp.)
May 09, 2023
 Source
Overall Rating:
5.0
EH
Ericka H.
Founder
Share
"I love it!"
What do you like best about Zoho Mail?

I love it because I can sync it with my calendar, my zoho campaigns and zoho CRM and the most helpful thing is that you can put your own domain in here if you come from another email account

What do you dislike about Zoho Mail?

One of the disadvantages that zoho mail has is the layout of the email, the fonts and letters and I also can't configurate eith SMTP if you are using the free version

What problems is Zoho Mail solving and how is that benefiting you?

As I mentioned I use it for my own domain here and I'm way more productive brcause all my emails arrive right away and I can sync it with the zoho CRM and also my calendar

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