RingCentral MVP a well-known provider of business cloud communications featuring flexible and cost-effective video conferencing tools along with its collection of contact center solutions. The platform was built to support the needs of modern mobile and distributed workforces through features that facilitate better communication and collaboration between teams. Unlike legacy systems, RingCentral MVP is designed to run completely online. The platform is purchased, activated, set up and managed all online making it easily scalable depending on your company’s needs.
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Segment |
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Deployment | Cloud / SaaS / Web-Based, Desktop Mac, Desktop Windows, Mobile Android, Mobile iPad, Mobile iPhone, On-Premise Linux |
Support | 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support |
Training | Documentation |
Languages | English |
Easy to use, user friendly, It's calling and texting featurs are very good.
There is noting which I really dislike about it, however if composing text option would be on header that would more easy to use.
Helping to connect with the people in easy way.
I like how we can easily make calls and connect with people in US and also connectivity is really good.
There's nothing to add in here yet because im getting all my work done by ringcentral. Only if budget could be a little lesser.
Ring central's conference calling really made it easy for me to connect my client with the manager and consultants. This is saving alot of time.
I like that they have the all in one model. My company uses them for phone and fax and it works great! We can all work remotely and still remain on the same phone system.
There isnt anything that I dislike at the moment.
Working remotely Fax remotely.. It benefits us because we don't have to be tied to one location we can work all over the metroplex.
easy to use, good value for the money, can transfer an existing phone number to it
requires scanning like emailing does. oh
portability
It's so smooth. And so professional and easy to set up.
Nothing honestly. Everything is very fluid.
Answering the phones and getting more calls booked
RingCentral MVP is a game-changer. This platform seamlessly merges innovation, efficiency, and reliability, which made it a standout choice for us. Being on the team for the initial set up thene being the expert has really meant that I have done a deep dive and experienced the system in full The user-friendly interface is super easy to navigate and is seamless. One of the standout features for me is the flexibility. With its mobile app, no matter where I am in the world I am easily contactable with communication options to the business at my fingertips. Customer support is second to none, anything that is logged is followed up and updated regularly. Overall, RingCentral MVP is brilliant. Any business that is looking for a new system shouldnt look any further than RC MVP
I would like to be able to customize it a little more than what is offered
Connectivitiy, living in a world of online RC MVP keeps us all connected seamlessly with no issues
Push to talk, RC Video (Meetings), and my phone are all consolidated. Not mushed together (as one might assume), but consolidated in a way that allows all 3 services to be used efficiently.
It's ability to capture some analytics that Contact Center would capture in it's reports.
It's solving the PMO side of my day. I can manage my tasks, my calendar, my chats, my phone, my channels, all in one app. Teams may do the same thing, but RC has the better UI.
The best part of Ring Central is that there are so many applications that serve all are needs. Phone calls,fax, text messaging, chat , video meetings, task creation are just some of the options that we take advantage.
The only thing missing is an integration with Calendly.
Prior to Ring Central, different teams used differnt platforms to get their work done. Collaboration was very difficult. Ring Central solved that for us.
Customer support. Our support managers are very responsive and the software is very easy to use.
The admin console is a bit cluttered. I would like it to be a bit more simple.
The flexibility it provides as a call center solution. You could have multiple ways to take calls.
It is easy to manage and allow the team memebers across the country to reach out convinently. Desktop app with audio and video capability makes the work super easy. In case of any need customer support is alwys available.
There is nothing that I dislike about the system. It has made the integration and implementation job so easy for all our brands. All the teams are frequently using it in there daily routine.
We are handling our clients and customers calls for various purposes like bookings and customer service.
Amazing cloud-based dedicated solution for High-Quality Phone Calls, Messages, mobile app-friendly implementation, and customer support which is Integrated with reliable, redundant UCaas and CCassd capabilities for contact center solutions perfectly. We haven't heard noise since we migrated to the Ring Central Phone System. Highly Recommended!
It's a great System that provides us with the best Phone system solution, however, I do not see the option of handling multiple calls at once.
Reliable, redundant Business Phone System Platform which gives us amazing customer experience
Its flexible to use and hardly have few issues. Its good for Customer support and ease for implemntation. I frequently use RingCentral and its help to ease the integration.
I don't dislike RingCentral. The service and customer support always upto the mark and ontime.
We provide tech support to customers using RingCentral
How easy to use and convenient it is. I use it on my desk top and when out of my office I can use on my cell phone.
There is nothing that I dislike about it, it's a great system
My business can be more mobile time and like that I can use on cell phone and my staff also.
RingCentral MVP is a great solution for all of our communication needs. The phone system, the video meetings and the collaboration platform are used daily and are simple to use. We also have a great Customer Support representitive that helps with any issues when they arise.
I don't have any down sides to RingCentral MVP. The solution was easy to implement and the integration into our Microsoft office suite completes all of our needs for a communication platform.
RingCentral solves a many of our business issues for us. First, We have 6 facilities throughout California and Texas making collaboration between our facilities difficult. However with the unified app the team collaboration has sky rocketed and is a tool that our staff could not go without. Second, our customers not only come in to our facilites but there is a need for our staff to be able to reach out via video to our customers on a daily basis. The RC Video Meetings allows us to be able to complete this task and our customers love the ease of use. Thridly, the phone system. Not only does this assist with our call center but also alows ease of scalability. When we open a new location we are able to have it up and running from a communication standpoint in a matter of days. The system is a true "plug and play" system.
The customer service. 100 percent the best!
Sometimes it gets laggy and have calls disconnected. Says I have bad connection but I have really high speed net.
Our text messaging option. I am able to connect with my customers easily.