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Zoho Forms
Create Forms, Collect Data
4.4
(125)
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Zoho Forms Reviews & Product Details

Zoho Forms Overview
What is Zoho Forms?

Zoho Forms is an online form-building tool that enables users to create custom forms and surveys for various purposes such as event registration, job applications, and customer feedback. Its integration with other Zoho apps, such as Zoho CRM and Zoho Invoice, allows for seamless data management and automation. Additionally, it offers a variety of features such as conditional logic, payment integration, file uploads, and real-time analytics to enhance the form-filling experience for both users and administrators.

Company Zoho Corporation
Year founded 2000
Company size 10,001+ employees
Headquarters Chennai, Tamil Nadu
Social Media
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What Zoho Forms is best for?
How does Zoho Forms compare to Typeform?
What are the pros and cons of Zoho Forms?
Zoho Forms Product Details
Capabilities
API
Segment
Small Business
Mid Market
Enterprise
Deployment Cloud / SaaS / Web-Based, Mobile Android, Mobile iPad, Mobile iPhone
Training Documentation
Languages English
Zoho Forms Features
A/B Testing
API Access
Advanced Form Fields
Autoresponder
Collaboration Tools
Conditional Logic
Custom Branding
Customizable Templates
Data Export
Drag-and-Drop Builder
Email Notifications
Embedding Options
File Upload
Form Analytics
Form Duplication
Form Logic
Form Scheduling
GDPR Compliance
Mobile Responsive
Multi-Page Forms
Multilingual Support
Offline Form Access
Payment Integration
Pre-Fill Form Fields
Real-time Data Capture
Save and Continue
Spam Protection
Third-party Integrations
User Permissions
Webhooks
Zoho Forms Media
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Zoho Forms Screenshots
Disclaimer
Our research is curated from diverse authoritative sources and meant to offer general advice. We don’t guarantee that our suggestions will work best for each use-case, so consider your unique needs when choosing products and services. Feel free to share your feedback.
Last updated: November 23, 2024
Zoho Forms Logo
125 Zoho Forms Reviews
4.4 out of 5
Enterprise (> 1000 emp.)
Jul 30, 2019
 Source
Overall Rating:
4.0
Jackson Eli H. avatar
Jackson Eli H.
Civil Engineer
Share
"Tool to create powerful forms."
What do you like best about Zoho Forms?

It is a tool that allows us to establish conditions for respondents to see only the questions they must answer. We can also configure the forms to generate emails and display messages based on user input. We can connect the forms with secure payment merchants such as PayPal, 2Checkout and Stripe to be able to make sales, collect donations and accept payments online. It is possible to create personalized final pages that connect with customers, establishing a relationship with customers by displaying relevant messages or redirecting them to a website. It is also possible to transform forms into downloadable PDF files with ease and customize them to suit our needs. Respondents can also download their form submissions in PDF format for their records which is very helpful.

What do you dislike about Zoho Forms?

We can create some nice forms, but we cannot limit the amount of notification emails sent to a user. The only anti-spam that it has is CAPTCHA. Also, inexplicably, it cannot be easily sent to the mailing lists in Zoho Campaigns that has a very poor registration form creator, so it would make sense to use this application better.

What problems is Zoho Forms solving and how is that benefiting you?

We can create and share forms online, receive email alerts and get our team to manage the data, it is much easier to do so thanks to Zoho Forms. From the creation of forms to the automation of workflows, this tool takes care of everything. It allows us to integrate forms into websites, share them privately or publicly.

Mid Market (51-1000 emp.)
Mar 13, 2019
 Source
Overall Rating:
4.0
HJ
Hugh J.
Producer
Share
"Lets us acquire data quickly and easily"
What do you like best about Zoho Forms?

I like the simple functionality and overall design of the interface. I don't need to have much of a technical background in order to get this form system up and running effectively. We basically move fields into place exactly where we want them to appear in the form. That makes it easy to figure things out as we move along. We can instantly see how a form looks and make changes right away, if needed. The price is very reasonable and much lower than if we were to create forms from scratch with web hosting databases, PHP and HTML code.

What do you dislike about Zoho Forms?

and functionality changes, it would probably be difficult in this platform. Though we can add a good variety of fields and data, there isn't much room for detailed style adjustments.

What problems is Zoho Forms solving and how is that benefiting you?

We've used Zoho Forms as a quick and secure platform for creating and hosting professional business forms online. We can cut our work time dramatically by simply adding and editing fields with their straightforward form creation tool. We have been able to obtain large amounts of quality feedback from leads and current clients. We have also used Zoho Forms to compile team data regarding project activities.

Small Business (50 or fewer emp.)
Jan 14, 2019
 Source
Overall Rating:
4.0
MP
Max P.
Digital Marketing Manager
Share
"Great IF you use Zoho CRM and other Tools"
What do you like best about Zoho Forms?

Its easy to use, and intuitive. Has a lot of options for forms and fields. It integrates easily with Zoho CRM and other Zoho Tools

What do you dislike about Zoho Forms?

Not a lot of flexibility with the look of the form. They have themes, but if I want to adjust columns and put two to a column, etc it requires changing the HTML a little, which if you're not fluent in HTML you shouldn't be doing.

What problems is Zoho Forms solving and how is that benefiting you?

Collects user data

Mid Market (51-1000 emp.)
Jul 02, 2018
 Source
Overall Rating:
4.0
DA
Dave A.
Project Manager
Share
"Super Collaborating Software"
What do you like best about Zoho Forms?

I like the alerts and the ability to easily collaborate. The mobile app is great for keeping up with what is going on when on the road. Storage of docs is easy and secure. It is simple to create a new form and the formulas are all there fro Spreadsheets. Sharing docs is also nice and makes being out of the office a breeze.

What do you dislike about Zoho Forms?

I would like to see more templates for project management. Also some different templates such as dashboards and risk management/issue tracking. There is times were I was not able too sync the mobile app with the server. This only happened a few times.

What problems is Zoho Forms solving and how is that benefiting you?

Internal Projects working with our Director of Operations

Small Business (50 or fewer emp.)
Oct 11, 2017
 Source
Overall Rating:
4.0
BB
Beatriz B.
Office Manager
Share
"They gave me a Great customer assistance when I needed."
What do you like best about Zoho Forms?

have a lot off of apps , the sales performance and multichanel are really good.

What do you dislike about Zoho Forms?

when you want to create an invoice isn't flexible , that's why sometimes we use quickbooks.

What problems is Zoho Forms solving and how is that benefiting you?

is a complete tool to manage your. company

Small Business (50 or fewer emp.)
Nov 15, 2016
 Source
Overall Rating:
4.0
Gary D. avatar
Gary D.
Founder, Consultant
Share
"Easily Push Website Forms To Contacts"
What do you like best about Zoho Forms?

Zoho Forms can be easily built from within my Zoho CRM. I can ask for any field information whether it's a lead or contact and built a customized form in a couple minutes. Forms can be made to capture information for any CRM field group that I want for that specified offer. Whether I'm offering an eBook, Webinar, Report, Newsletter, Solution, Product, etc. a new form specific to the offer can be made easily, and added to any webpage quickly. The need for developer technical assistant to build simple widgets is almost extinct!

What do you dislike about Zoho Forms?

The style and beauty of the forms can be upgraded with more features to point and click good design. If there were more prebuilt designs like you get in Canva, I'd be a lot happier with this product.

What problems is Zoho Forms solving and how is that benefiting you?

As a freelancer growing into a valid business complete with systems, tools and people is a big challenge. So to afford to pay other freelancers while I'm freelancing is difficult place to be. With better software I'm able to spend less on hiring professionals for projects and get more out of my tools so that I can continue to grow my freelancing business by reinvesting into it. Saving money from paying the wrong people to get a job done is a big challenge, not one you'll experience in a larger business with enough people or cash to get jobs done well and quickly.

Small Business (50 or fewer emp.)
Sep 15, 2023
 Source
Overall Rating:
3.5
RC
Rd C.
Founder
Share
"Power Forms software for your organization"
What do you like best about Zoho Forms?

I love how easy and intuitive it is to create and edit forms for our organization. We have forms that are used internally and forms that we share publicly with our customers. The Zoho ecosystem makes it easy to parse through our customer forms and set up useful automation or alerts.

What do you dislike about Zoho Forms?

The downside to forms would be the internal access to some of them. viewing form reports, or assigning permissions and ownership isn't as straightforward as I would like.

What problems is Zoho Forms solving and how is that benefiting you?

Zoho Forms helps us to better stay organized internally with company-wide projects. The forms that we make available to our customers help make the onboarding process and lead generation so much easier. Couple with automation, we've seen some time-saving improvements to our workflow.

Small Business (50 or fewer emp.)
Feb 20, 2022
 Source
Overall Rating:
3.5
MZ
Moutamer Z.
Ims Leader
Share
"Great with basic features"
What do you like best about Zoho Forms?

Overall user experience is smooth when it comes to setting up your form

What do you dislike about Zoho Forms?

1. Lack of advanced features like conditional approval 2. Approver must create Zoho account to approve the forms instead of direct approval from a link in Gmail

What problems is Zoho Forms solving and how is that benefiting you?

Eliminating the usage of paper forms in our company

Mid Market (51-1000 emp.)
Dec 02, 2020
 Source
Overall Rating:
3.5
DB
Dave B.
Marketing Manager
Share
"A Must If You Use ZohoCRM"
What do you like best about Zoho Forms?

Not provided

What do you dislike about Zoho Forms?

Not provided

What problems is Zoho Forms solving and how is that benefiting you?

Not provided

Mid Market (51-1000 emp.)
Apr 25, 2019
 Source
Overall Rating:
3.5
EW
Eva W.
Relationship Manager
Share
"Zoho Forms General Overview "
What do you like best about Zoho Forms?

Zoho is known of having the best design for their products.. It is colorful, and more enticing. Again, this product is accessible on cloud and this improves on security and effectiveness. The software is also straightforward and lightweight. Lastly, it integrates with other Zoho items.

What do you dislike about Zoho Forms?

The overall performance of Zoho Forms is impeccable and effective. However, this object is not for the poor.. The implementation fee and the amount used for subscription are high. This issue should be looked after.

What problems is Zoho Forms solving and how is that benefiting you?

We used zoho Forms to create, modify, and edit different Forms on the cloud.. Eventually, the reasons for this forms is to plan and manage various programs in our company.

Mid Market (51-1000 emp.)
Dec 02, 2021
 Source
Overall Rating:
3.0
Samundra T. avatar
Samundra T.
Senior Software Engineer
Share
"Offline Form Creator"
What do you like best about Zoho Forms?

Easily change and update form with types of data without worrying about disconnecting internet

What do you dislike about Zoho Forms?

Email notification is fine,but sms notify is a bit late

What problems is Zoho Forms solving and how is that benefiting you?

data analysis in with beautiful UI

Mid Market (51-1000 emp.)
Nov 01, 2017
 Source
Overall Rating:
3.0
JA
João Pedro A.
Marketing Operations Specialist
Share
"A tool heading on the right way"
What do you like best about Zoho Forms?

Zoho forms its a nice tool i you want to create a fast form to get visitors informations on your website, it very easy to use and it haves a very intuitive UI.

What do you dislike about Zoho Forms?

Still need some improvements on the integrations and also on the auto response emails.

What problems is Zoho Forms solving and how is that benefiting you?

We use Zoho forms to retrieve user information on downloads of ebooks, whitepapers etc.

Mid Market (51-1000 emp.)
Dec 01, 2021
 Source
Overall Rating:
2.5
Shivashwor J. avatar
Shivashwor J.
Software Developer
Share
"Best solution for data collection forms"
What do you like best about Zoho Forms?

Zoho forms easier to create and validate forms and have a better feature and customze than Microsoft Forms.

What do you dislike about Zoho Forms?

Nothing is there to dislike, but it will be better to price minimize

What problems is Zoho Forms solving and how is that benefiting you?

Easy to collect survey data where there is no internet.

Small Business (50 or fewer emp.)
Dec 19, 2023
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Forms with intelligence"
What do you like best about Zoho Forms?

Analytics User restrictions Single sign on

What do you dislike about Zoho Forms?

Some customizations work on payments only Integrations take a long time

What problems is Zoho Forms solving and how is that benefiting you?

- Includes data gathering and analytics - Decision making - Customer surveys

Small Business (50 or fewer emp.)
Dec 14, 2023
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Director of Customer Success"
What do you like best about Zoho Forms?

We use Zoho forms to include in our kickoff emails with customers. It helps streamline our processes with onboarding.

What do you dislike about Zoho Forms?

There's nothing at the moment that we dislike.

What problems is Zoho Forms solving and how is that benefiting you?

It's helping us stay organized as information flows in from the customers.

Small Business (50 or fewer emp.)
Oct 12, 2023
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Simple and Easy to use"
What do you like best about Zoho Forms?

Its very easy to use. Easy to integrate with.

What do you dislike about Zoho Forms?

nothing to dislike about the platform - Zoho forms

What problems is Zoho Forms solving and how is that benefiting you?

the ability to add a form to my app and site

Small Business (50 or fewer emp.)
May 23, 2023
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"More you use, more you love it!"
What do you like best about Zoho Forms?

- crm - support desk - forms - contract sign All i want it in a good price!

What do you dislike about Zoho Forms?

Nothing at moment to note it. I haven't problem

What problems is Zoho Forms solving and how is that benefiting you?

One payment, one fee for a lot of software! Whatever you need it's inside the bundle! Fit perfect for small company, medium company or big company

Mid Market (51-1000 emp.)
Nov 17, 2021
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Using Zoho Forms for helpdesk and application forms"
What do you like best about Zoho Forms?

I like that Zoho Forms is flexible. I can configure the form to send an e-mail to internal users or create a ticket in Zoho Desk. As well, I can customize the layout to conform to our company brand guidelines.

What do you dislike about Zoho Forms?

Zoho Forms requires some software development knowledge. This limits creation and making configuration changes. Currently, we are making all the changes within the IT teams. I would like it to be accessible to lay users.

What problems is Zoho Forms solving and how is that benefiting you?

We are automating the collection of feedback from our partners and internal users. The ticketing system helps us keep track of bugs or configuration issues with our software. We are also planning to implement some refund forms so that we can move away from paper forms.

Small Business (50 or fewer emp.)
Apr 29, 2021
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Forms has made business easier"
What do you like best about Zoho Forms?

I love how I can efficiently create applications and intake forms for my clients and customers. They have the necessary fields for everything, phone number, multiple-choice, checkboxes, and so much more. I also can view partially saved forms and still reach out to customers.

What do you dislike about Zoho Forms?

Nothing that I can think of. Integration to the other platforms can be more manageable.

What problems is Zoho Forms solving and how is that benefiting you?

It has made the application process for my potential clients and employees easy. I can access all information about each individual in one place.

Small Business (50 or fewer emp.)
Jan 01, 2021
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Great tool to collect feedback"
What do you like best about Zoho Forms?

I like best that Zoho Forms simplified data collection - I can embed the form code on my website and collect feedback in en easy and convenient way.

What do you dislike about Zoho Forms?

I am not fond of the original design of online forms.

What problems is Zoho Forms solving and how is that benefiting you?

Zoho Forms not only easily save and store data, but also quickly integrate with all other services from Zoho. This helps to maintain consistency and keep data in one place.

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