SurveySparrow Reviews & Product Details

I love the conversational style interface- very engaging for people taking the survey.

I don't like that there aren't a lot of customization options for the background. Once you pick one look, that's how the whole survey will be.

I'm able to very easily send out a link to engage people with the survey. One of the benefits is that people don't have to complete the survey in one sitting- they can easily come back to it.

SurveySparrow is easy to use and I was able to make a survey quickly. In addition, I had a question about how the answer of a certain questiontype was calculated and the customer support scheduled two video calls with me to help answering my questions.

That we had to pay for three months upfront, but we needed only 2 months

We conducted a market research and the results were great

Customer care assistance with Hina was a very helpful experience.

The plan and pricing. It would be a better option if a 6 monthly plan was available for startup companies

We are using survey sparrow to carry out needs analysis training for companies

Ability to do a what if on answers and custom templates

No videos on help. The feature list is not very clear

Quizzes with custom results

I was able to figure out how to use it on my own fairly quickly.

It's not so much a dislike; it just takes a few times to get better at it.

I was having a hard time receiving feedback. Now it is easier for me to be aware of the experience of others.

Simplicity of designing surveys and some quick and easy ways of designing surveys. Chat surveys are one another best ones.

I cannot do much scripting for complex surveys.

A lot of surveys are being explored for data collection and real-time insights.

Ease of use and intuitive platform for even the most novice survey builders.

Lacks design options and user design could improve!

Getting insights of both consumer and partner profiles. If the presence of the survey is designed well enough -- the appeal of filling out a survey increases. Hence, why we are actively looking for additional features that we could use to build out our surveys.

Survey forms are quick, effective, and can easily communicate.

Quizzes should be generated easily and easy to operate

Survey forms, questionnaires, reviews, and ratings. Easy to operate, fast to get results

Fast and easyer way to build an survey to be destribuet

nothing actually but I feel that they should support other laungauge beside english

more features when building the survey and itis easier to build

I like that they have upgrade options that provide greater customization and allow for more questions without overspending for amounts of surveys you may never use. After comparing it to others, it was more user-friendly and reasonably priced.

I didn't find any issues when I was in the trial and just getting started. Also, they had very responsive customer support.

Surveying customers is essential. I also like that I can create more extensive surveys and utilize them for client needs.

User interface is very easy to use even for a new user

The information on the last section with logo and other content can be made smaller

Getting more feedbacks and surveys from customers

Easiness, and how it is adding features from time to time

Sometimes we want more complex survey tools that are not yet available. Also I know they are working on it

Customer strategic insights, mostly directed towards C-level

The interface of the app is something which makes Survey Sparrow stand out

Nothing in particular but need to keep up the pace to matching customer needs

We solve the issues of quick and immediate information gathering from our internal team

I have many positive things to say about SurveySparrow. It is a very useful platform for collecting information. Compared to other platforms, its user interface is very simple and easy to use. It offers a variety of question types, making it advantageous. It is also relatively cheaper compared to its rivals in the market. Lastly, the technical support/customer service is really excellent. Although I experienced some lags earlier, it was easily resolved. My subscription is tailored-fit to what I really need. Two thumbs up!

Generally, there is nothing to dislike. However, I would love to have the ability to somehow tweak the images/background per question, without the actual need for css customization.

I am presently doing a survey as an academic requirement. I am still at the earlier phase so we will have to see how beneficial SurveySparrow is to me. As of now, it is going well as expected.

I don't use online surveys all that often, and I was looking for something comparable to Survey Monkey that I didn't have to commit to an entire 12-month subscription. SurveySparrow was more than comparable, I liked the ease of creating surveys and the way that it integrated with my other applications. I also only had to commit to a 3-month subscription, though I think after this three months I will keep it going!

I signed up for a paid subscription just a few days after starting my free trial. However, I continued to get emails encouraging me to sign up for a paid subscription. I think there could be a better process for flagging and removing people who have bought a subscription from the list of people on the free-trial, so that we don't get unnecessary emails.

I use SurveySparrow mostly for client feedback on virtual programs. It has been easy and has integrated into my other applications nicely.

Easy to use UI and honest reviews makes it one of the best tool for surveys

There should be some default templates that can be used for creating surveys.

I was trying to get honest feedback for my entrepreneurial venture

- Great survey editor - intuitive UI and flows - clear dashboards for insights.

Predictive resources and drivers for survey responses

- refine engagement for eNPS and NPS - multi metrics - text and sentiment analysis

SURVEY doing here is very good as our HR is very pleased with it

Nothing to dislike here.everything workout very well

Day to day activity of HR

I found SurveySparrow to be extremely user friendly and easy to use. I loved the design choices and options for more conversational surveys. I used the web intercept feature, which was great value compared to other sites. Also great customer service -- very responsive.

Could add some more functionality for different survey types. I also think the way the collect data is stored could be improved.

We wanted to have a 'surveybot' for a more conversational survey type pop up on our website. The survey platform we normally use didn't offer the conversational survey option and the web intercept add on was way more expensive than just purchasing another survey platform subscription. SurveySparrow was great for what we needed and helped us get valuable feedback on our site.

Sophisticated interface, yet very easy to use and understand, very powerful set of tools

The price is a bit high, they need to offer cheaper plans

I build relationship with my subscribers and customers