SurveySparrow Reviews & Product Details

I love the template customization. You can make the survey be branded however you want.

I do not like that the free version has an expiration date. Surveysparrow could be used in many beneficial ways if you had a free service in my opinion.

I solved the problem of being able to compare data from unique survey takers easily. With Surveysparrow you can really customize down to very fine details about how the survey works and how your survey takers will see it.

Simply put the ease of use. It is a super simple onboarding experience with hands-on tutorials to learn the ins and outs of the system. From there it is very easy to drag and drop any type of questions you might have for your customer base.

I am still exploring their analytics portion, but overall it is easy to understand.

Developing better understandings of our customers and the users of our product. As we continue to expand, we want to make sure that we have evaluated each touchpoint that they both experience and ensure it is consistent, effortless, and effective at all stages.

Easy to use and quick chat response. VERY happy

Haven't found one yet and the 360' that I started with is going great

A detailed response and easy to set up

They worked closely with us to understand our business needs. All genuine demands were taken care of. This is a sign of a great product-based company that learns from their customers for their customers.

Nothing as such. Option to customize template mainly aesthetics and branding should be more. The standard pricing plans can be further improved.

We are running a restaurant feedback survey. Their webhook feature lets our application to receive all the responses in our app itself which gives us complete flexibility to present the survey result in our own format.

Clean, easy to use, very good price. Overall just solid software.

Not a deal breaker by any means, but it would be nice to add a logo to the survey.

Lead generation

- Excellent user interface. Great customer experience - Improved response rates. Using SurveySparrow, we found more customers completing our feedback forms - Most customizable feedback tool among the ones that we tried - Extremely responsive support team

No issues thus far. We have been using the tool without any hitches thus far. The only minor thing that would make this even better is if we could customize emails that are sent out through the tool.

- Capturing customer experience at more points across the journey - The white labeling is flawless - Our response rate has improved since adoption

Very versatile design - from traditional survey to conversational chatbots, all included in one package

The mobile experience may need some tune up - would be great to have some control over font size etc in a future version.

Customer survey

The free option suits my needs perfectly -- and they even allow you to embed it into your site! The customer support is also amazing.

Nothing, so far! It's a really great service.

I used SurveySparrow to create my application page. It works great!

The 360 report feature is fantastic, really a new level.

The demo should include all functionality

A modern survey platform with lots of integrated features

Survey Sparrow makes it easy to create great-looking surveys in minutes. I found the process intuitive and the features were robust. Can I say "kinda fun"? I just did, and it's true. We enjoyed creating and publishing surveys on Survey Sparrow and did not experience frustrating learning curves that were common with other tools. Great customer support, too.

The system meets, and exceeds, all of our needs. Did not come across anything that was problematic.

We use SS for data collection from our members. Works great and engagement is higher.

What I liked best about SurveySparrow was that I could build and modify all of my surveys in a simple, visual format. Surveys from start to finish took me no longer than 10mins.

I found it difficult to find the proper sizing requirements for my logo image.

I am using SurveySparrow as a client intake form. I do freelance web development and this saves me so much time in corrispondance prior to getting paid.

The Ease of use and the power is unlike others the flow of the survey action is like gamification and you look forward to answering the next question, really brilliant tool

More native integrations and the Ui can seem a bit aged but works well

We Are able to Gather so much actionable data that we can use for focused campaigns and services Super sweet stuff!!

Support was insane not only did they reply very quickly they helped me fix all my issues !! when chat got complicated they went over and above and hopped on a zoom call as well ! so many business take hours if not days these guys never took days to reply !! adding pictures is also very easy as I struggled to add them on other platforms

nothing so far if i had to be really picky the fact I had to use zapier to get leads into active campaign as this appeared to be the only main thing that slowed me down if i had to recommend something that would make them even better extend the information on the help video guides yes they was helpful but could have added slightly more detail ps i got to the end result with the videos but few small extra details could have got me there quicker again this is me being very very picky

using surverys will help us genrate more income for my business and my clients business as well we can use these surveys to generate more leads which inturn will turn into more revenue which means we will be a member for life with results like this

Creating and deploying an survey is really easy using tools that Survey Sparrow provide. The result can be generated anytime even before the survey reach its maturity.

It is more expensive than other software in the same field.

Use it to collect data and feedback from internal employees and from client. It gives us a better insight for our service.

SurveySparrow form can b embedded to many type of website, and it will perfectly fit even if user viewing it from a mobile web browser. Deploying survey form is better using this software.

More update on template design would be more helpful.

Getting insight on our business models from employee and client.

This way of survey increases engagement and doesn't tire you out the first time you do it.

After a few times you want to fill out an ordinary survey like "google form". It is faster.

I engaged my employees in a feedback-related survey.

A Very organized product and easy to use.

Nothing because the program is very easy to use

Research deficiencies within medical training programs

Its very user friendly and good in UX too, helps any user to easily navigate each questions regardless of the number of questions you give.

Nothing much, looking for more new features

Collecting responses from audience seamlessly

The survey sparrow is easy to use, offer demos to help you understand better, good customer service and brings improved functionality in data collection without compromising usability, simplicity, the offers endless customizations & integrations, furthermore they have a variety of offers to suit every individuals

Everything was perfect for me when using SurveySparrow, the system is absolutely the best

I am using SurveySparrow for my school work and research work, SurveySpparrow is quick and the designs are fantastic. it helps you get a better response rate from the industry.

I was quickly able to create forms for various functions from Customer Surveys to Human Resource tool. Very versatile. The support is quick, friendly and helpful.

I'm not an expert with survey applications, but I cant really fault anything.

I register users for service, do customer surveys and do skills tests for employees.