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Simply CRM
The CRM you will actually use.
4.5
(41)
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Simply CRM Reviews & Product Details

Simply CRM Overview
What is Simply CRM?

Simply CRM is a customer relationship management platform designed to streamline and automate sales, marketing, and customer service processes for businesses of all sizes. It offers a comprehensive suite of tools including contact management, sales pipeline tracking, task and project management, and analytics, aimed at enhancing customer interactions and improving business outcomes.

Company Simply CRM
Year founded 2018
Company size 11-50 employees
Headquarters Copenhagen, Denmark
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Simply CRM Categories on Findstack
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What Simply CRM is best for?
How does Simply CRM compare to Act!?
What are the pros and cons of Simply CRM?
Simply CRM Product Details
Capabilities
API
Segment
Small Business
Freelancer
Ease of use
Beginner
Deployment Cloud / SaaS / Web-Based, Mobile Android, Mobile iPad, Mobile iPhone
Support Chat, Email/Help Desk, Knowledge Base
Training Documentation
Languages English
Simply CRM Features
API Access
Appointment Scheduling
Call Logging
Collaboration Tools
Contact Management
Customer Feedback Management
Customer Segmentation
Customer Support Ticketing
Customizable Dashboards
Data Import/Export
Document Management
Email Marketing
Lead Management
Live Chat
Marketing Automation
Mobile Access
Order Management
Product Catalog
Quotes/Proposals
Reporting & Analytics
Role-Based Access Control
Sales Forecasting
Sales Pipeline Management
Social Media Integration
Survey Management
Task Management
Territory Management
Third-party Integrations
User Permissions
Workflow Automation
Simply CRM Media
Disclaimer
Our research is curated from diverse authoritative sources and meant to offer general advice. We don’t guarantee that our suggestions will work best for each use-case, so consider your unique needs when choosing products and services. Feel free to share your feedback.
Last updated: July 02, 2024
Simply CRM Logo
41 Simply CRM Reviews
4.5 out of 5
Mid Market (51-1000 emp.)
Nov 18, 2021
 Source
Overall Rating:
4.0
Pratik H. avatar
Pratik H.
Senior Executive
Share
"Amazing, Simple and Cost effective."
What do you like best about Simply CRM?

Simply CRM is an easy solution, Cost-effective and excellent service for client databases, and perfect for sales activities with all the fantastic features.

What do you dislike about Simply CRM?

It is just amazing, Makes day to day life easy, According to me everything is up to the mark.

What problems is Simply CRM solving and how is that benefiting you?

As sending and receiving many emails, It is the best CRM solution to manage all the data required.

Small Business (50 or fewer emp.)
Oct 01, 2019
 Source
Overall Rating:
4.0
John P. avatar
John P.
President At Pereless Software
Share
"Excellent performance with premium features"
What do you like best about Simply CRM?

This CRM is amazing, really helped us streamline our customers and manage business processes. We are very happy with their dashboard as we can find each and every feature onboard which is important for any customer database. You can do a lot with this as it comes for a free trial and you can assess it further. They have a superb dashboard with all options a successful CRM must-have. But yes, I feel they should offer some interactive layout meaning when you hover the mouse to any specific feature/option such as user management, or project section, it should pop out the text, etc so that it can look more classy and readable, not necessary though. My overall experience is great with Simply. I appreciate the Simply team members for their hard work and efforts to make it the easiest, simple, affordable and complete altogether.

What do you dislike about Simply CRM?

I really love their user interface, nice end-user experience. The marketing automation and lead management are providing additional pace to it.

What problems is Simply CRM solving and how is that benefiting you?

The best part of choosing Simply is in its actual simplicity of managing the customer data and connecting with them through automation. The APIs, email marketing integrations, event collabortaion through Google calendar makes it handy and thorough. There are so many features which are connecting the dots to reach the business objectives.

Small Business (50 or fewer emp.)
Jul 12, 2022
 Source
Overall Rating:
3.5
JC
Jacqueline C.
Marketing/Sales
Share
"It's only ok..."
What do you like best about Simply CRM?

I like the fact that I can manage all my users and accounts. Everything is in one place which is good. Honestly that's about it.

What do you dislike about Simply CRM?

I don't think the UX/UI is very friendly. It's also a bit slow to load for me and this is something my other coworkers have mentioned too..

What problems is Simply CRM solving and how is that benefiting you?

We have been using Simply CRM for the past couple weeks now, and we originally used it to help with our lead management. I think we are thinking of switching to a different solution.

Mid Market (51-1000 emp.)
Dec 30, 2021
 Source
Overall Rating:
3.5
Viorel V. avatar
Viorel V.
.Net Software Developer
Share
"Review for Simply CRM"
What do you like best about Simply CRM?

Simple UI/UX. Good charts. It's easy to use and much more straightforward like other CRM's (365).

What do you dislike about Simply CRM?

Not so popular. They are not used for large companies.

What problems is Simply CRM solving and how is that benefiting you?

Integrate with a small company. Manage employees. Create different analyses based on data.

Small Business (50 or fewer emp.)
Aug 21, 2021
 Source
Overall Rating:
3.5
Mohammed  L. avatar
Mohammed L.
Sales Specialist
Share
"SimplyCRM is your real partner, Great tool to grow &enhance your business performance simply& easyly"
What do you like best about Simply CRM?

* Unique and creative platform to boost perrformance for business * Make complex communication effective, easy & flexible * Minimize effort , reduce waste & improve process * Close day to day interaction and follow up with customer to gain their trust * Can be tied with many systems

What do you dislike about Simply CRM?

* The price is fair, but better prices for yearly plans will be a competitive advantage * It needs some customized features depends on type & size of the business that fits the need

What problems is Simply CRM solving and how is that benefiting you?

* No need for many employees for each department * Help in optimize and improve processes in sales, marketing , hr and many many more * Attrctive package and affordable price * Helps you solve financial and organizatioal problems * Communicate better with your team & stakeholders

Small Business (50 or fewer emp.)
Feb 14, 2022
 Source
Overall Rating:
3.0
AS
Abhay S.
Avp Operations
Share
"Ease of use, better layouts"
What do you like best about Simply CRM?

Cool, easy to use with better sorting feature for leads & visualization dashboards

What do you dislike about Simply CRM?

delayed customer support to resolve queries

What problems is Simply CRM solving and how is that benefiting you?

Campaign - quick and easy Data monitoring Lead flow analysis

Enterprise (> 1000 emp.)
Aug 23, 2022
 Source
Overall Rating:
4.5
AG
Verified Reviewer
Founder
Share
"Great way to secure and protect your data"
What do you like best about Simply CRM?

Software is easy to use and well laid out. It is a good program to help manage internal user accounts. Connection is fast and secure and is easy to navigate. Information is collected and stored centrally which helps minimize data loss. I found the structure and layout helpful , with little training time needed to use it fully

What do you dislike about Simply CRM?

Costs are a little high, so would better suit larger businesses with a regular stable income, the smaller business should look into costs before committing. Integration was a little complex but once it is set up, its easy to use

What problems is Simply CRM solving and how is that benefiting you?

Simple CRM helps store and organize client and customer data from different projects in an easy-to-access storage system. allowing multiple people to access and use the data.

Enterprise (> 1000 emp.)
Mar 08, 2022
 Source
Overall Rating:
4.5
AG
Verified Reviewer
Founder
Share
"Extensive CRM capabilities to server medium sized organization"
What do you like best about Simply CRM?

integration with other components in the ecosystem

What do you dislike about Simply CRM?

adminstration is not easy and require good efforts on training

What problems is Simply CRM solving and how is that benefiting you?

unified approach to access all customer data, increases efficiency

Mid Market (51-1000 emp.)
Jan 16, 2022
 Source
Overall Rating:
4.5
AG
Verified Reviewer
Founder
Share
"CRM"
What do you like best about Simply CRM?

Automate process and increase efficiency with AI-powered chatbots, eKYC, BPM tools, predictive analytics and other solutions.

What do you dislike about Simply CRM?

Nothing as of such. overall ok. needs more focus on customer requirement

What problems is Simply CRM solving and how is that benefiting you?

imple CRM software is designed specifically for small businesses B2B. It includes everything you need to effectively manage your sales and marketing.

Small Business (50 or fewer emp.)
Jul 29, 2021
 Source
Overall Rating:
4.5
AG
Verified Reviewer
Founder
Share
"Simply CRM is an easy to use interface"
What do you like best about Simply CRM?

This software provides a place where our business can store customer data and contact information, track customer interactions, and analyze this information to share with colleagues. Simply CRM is an essential service that helps us organize our business strategy.

What do you dislike about Simply CRM?

It was not straightforward to learn how to automate processes in Simply CRM.

What problems is Simply CRM solving and how is that benefiting you?

We are organizing contacts, from advisors to paying customers and managing these interactions to provide adequate customer support and maintain relationships.

Small Business (50 or fewer emp.)
Oct 04, 2023
 Source
Overall Rating:
3.0
AG
Verified Reviewer
Founder
Share
"Personalize your sales and marketing"
What do you like best about Simply CRM?

Simply CRM hels you with managing your sales and marketing activity in a cost effective manner. It is usefull for small business enterprise inly

What do you dislike about Simply CRM?

The user interface is not that friendly and takes time to load, even sometimes it stops working for 5-10 minutes.

What problems is Simply CRM solving and how is that benefiting you?

It is helping the small business in managing their customers and sales. It helps in managing users accounts.