Nintex Process Platform Reviews & Product Details
Nintex is a workflow management solution that caters to industries such as energy, health, and life sciences, financial services, and government. It is especially suitable for departments such as customer services, human resources, and information technology. The solution can be deployed both on-premises and in the cloud and gives users access to tools such as document generation, process mapping, a mobile app builder, custom form creation, and process automation.
| Capabilities |
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|---|---|
| Segment |
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| Deployment | Cloud / SaaS / Web-Based, Desktop Windows, Mobile Android, Mobile iPad, Mobile iPhone, On-Premise Linux, On-Premise Windows |
| Support | 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support |
| Training | Documentation |
| Languages | English |
That they still exist and support what they originally built. And that they offer the product at all. Of all the products that do this I believe Nintex to be the best and most reliable.
Everything else: The response time for sales, service, support, accounting. Support has been half-hearted and no urgency on their part to resolve. We pay an inordinate amount for the platform for what we use it for so it is underutilized and I always feel like they have a) bigger fish to fry and b) don't really want our business anyway.
We have used the Nintex platform to support our background workflows for our SharePoint environment. It has been very reliable and has stood the test of time. Good product poor company operations.