Less Annoying CRM Reviews & Product Details

Has all the basic features that a user would need to keep track of clients, tasks, To-do's, ability to log sent emails, notes and other CRM tasks. Customer service is very efficient and timely. LACRM gets back to me with answers to my questions or problems within 24 hours or less. Their monthly user fees are extremely reasonable compared to other available CRM programs, albeit LACRM has fewer features. Obviously, the more features there are, the higher the cost will be so for a basic+ CRM, LACRM is one of the best available.

These are my major negatives for LACRM: 1. Can't interface with Microsoft 365 Outlook email program so sent emails to a contact won't automatically be logged into the specific file. The user must either put in the email address that is coded for that particular user or "forward" the email back to LACRM so it will show up in the file. It's an extra step for the user to go thru 2. You cannot use LACRM to do "drip" email campaigns on an automated basis like some of the other CRM platforms available today. 3. You cannot run a universal search for specific "key words" that may show up in your notes when searching for a particular file. 4. There is no VOIP phone calling function if you wanted to call from your computer.

In my business, detailed notes of conversations, tasks to do and outcomes from those tasks, emails sent and other basic information retention duties are well executed by LACRM as I use their current iteration. It's very reassuring to be able to open up a client file and see all notes and information stored in the custom fields that LACRM enables the user to set up. Ease of finding information about a client is of paramount importance to my business and LACRM does a great job in this area.

It is so very simple to use. I'm very skilled at CRM and have used Act Software and Industry Specific CRM's. This one is just flat out easy to move around and so well thought out. It is not only Less Annoying but it is Never Annoying. And I'm more productive. I also love the notes feature, and being able to attach documents to files.

I would love to have an App. Currently there is no App for Android or iOS and that would be fabulous if they would develop it. The easy workaround is to bookmark the URL in your mobile browser of choice and have it show up on your top screen.

I have quick and EASY access to all of my data and entering new clients is so fast and simple. I also love the search feature. I can put all kinds of data, notes, etc into the Background Info field and can do a global search to find anything I'm looking for. I'm a postage stamp dealer and I use this field to state what my customers collect and what albums they use plus many other things. I didn't have this global search feature in other CRM's I've used. Remember this software is EASY but NOT BASIC.

Simplistic. Addresses all of my needs. The ease of use. It addresses all of my needs Much easier to learn

I can't find any. No. Maybe Talk into it vs. type None needed

Aggregating all the date for reporting.

Pricing and service far exceed anything I've used. LACRM squashes the financial industry CRM I used and does it at about 1/10th the price. Exceptional value!

I have yet to discover anything I dislike. I wish LACRM were directly compatible with iCloud. Life ain't perfect. LACRM is close.

I feel I have a better handle and control over my business using LACRM. It keeps me organized and in control.

I love the ability to take notes for any interactions with customers and vendors. We can upload files, pics, and documents directly to a customer's page. Anyone at our company can reference these anytime to help expedite customer interactions. If you are a bit creative, you can make countless possible customizations to manipulate Less Annoying for your business.

The name gives away what will be some of the issues. It is Less Annoying. Compared to what is available with Salesforce, there isn't much available with Less Annoying. It is a very simple crm that can't do everything.

It helps us keep interaction records with customers and vendors. We can reference those records at any time for the issues that always arise in any business.

I love the workspace section which centralizes my tasks and keeps my client engagement alive. The customer service is great.

Nothing I can think of right now. I will let you know.

customer centric follow ups and task lists. Easily available data for my network.

Less Annoying CRM has been easy to implement in our small business. I am very impressed with the responsiveness and customer service post implementation.

I have not come across a downside yet and hope LACRM will continue to evolve to meet customer's needs.

Centralized system to retain customer data, documents and track sales.

It's really simple to use and as well as keeping my Work and Private Life organised it drops me reminders. It also is easily accessible wherever I am. I use it combined with Calendly and it's seamless.

I can genuinely say there's no downside for me and with the new fresh look and feel I love it. There's always room for improvements but I don't have to think about them, I can honestly say it serves my purpose well. Also, on the rare occasions I have needed to contact them to ask a question they're not only available but a real pleasure to talk with & so helpful. Let me take this opportunity to say thanks 🙏

My whole schedule and notes are there and it's real simple to use and navigate. It has loads of simple functionality and even more that I am yet to utilise

I have been using Less Than for about seven years or more, and it has done almost all I want it to do. I'm an oldster who cut his teeth using 3x5s and building my database ( Rolodex) by hand. I needed to move up a century to send emails out and keep the email with the client. When I looked to see what was available, all the big names wanted too much money and were too complicated for my skill set. These folks have been very patient and helpful in explaining how their program works and getting right back to me- even after hours. Now, don't think that just because I can work with it, it is a lightweight. You would be wrong.

The only drawback I see, and they are addressing it, is to tie in the ability to see and be notified when someone opens the emails. I use another program to do that and must update manually.

I came from a world of 3x5s and Rolodex. The ability to input, find, update and keep emails is monumental for me. I didn't need days of study to learn this, everything seemed natural

I love the fact that I can customize LACRM to suit my particular reporting needs. Using this feature in combination with the Tasks feature, I've been able to keep on top of my marketing. Since I've been using LACRM, my income has more than doubled. I attribute that to having the tool keep me on top of my marketing. I no longer lose emails with important information. I no longer wonder what was said when because I use the Notes feature.

There's really nothing to dislike that I've found, and I've been using LACRM for more than a year. If there's anything I could change, though, it would be the look of it. It looks kind of clunky and outdated. That's just me, though. It's hardly a deal-breaker.

The main problem I had when I came to LACRM was staying on top of my marketing efforts. Tracking my efforts. Analyzing my efforts. I'm able to do all of that and more, and as a result, I've developed great relationships with my clients and have a shorter time from prospect to client because I can keep up with my marketing tasks.

What I like the best are: a) no annual fee, just a simple monthly payment, and it is a reasonable price b) LACRM helped me import my existing data c) all the features match my needs for a small team of people, although I am sure larger teams are good d) it is not annoying, it's simple and robust

I really cannot think of anything that is needed in LACRM, price and function are great. Maybe some editing of the standard forms.

database of customers and contacts collection of data from emails reminders sales pipelines increases my sales, especially when I am overloaded with following up with day to day business.

The best part about Less Annoying CRM is being able to access it anywhere I am. I can access referral information quickly and put in any updates I might have.

There is nothing I dislike about LACRM. It's a must-have!

LACRM allows me to access referral history at a touch of a button. I especially like the feature of bcc emails so they show in the referrals history. Keeps everything in one place.

The application is very easy to use because the organization is so intuitive.

For my usage, I cannot think of anything that is broken.

LACRM helps me to keep organized with who, what, when, and topics I have presented.

It's easy to understand and use. I don't want to have to work out how to use something as essential as a CRM system, it needs to work with me!

I don't ask it to do anything difficult - I use it for simple CRM!

To keep all my contacts in one place, and they can be segmented depending on what and who they are. less Annoying is my 'safe' of contacts.

Easy to use platform and customer service is always very responsive with a proper solution.

Haven't found a downside yet. Been a great experience.

Organization and integration with email is very imporant with my job. LACRM handles it seamlessly.

I like how simple Less Annoying CRM is to use. I have used another CRM in the past which was very confusing and to be honest i hated using it. Less Annoying, is what is says - Less Annoying

After using for a couple of months so far, i can say at the moment there is nothing that i dislike.

It means that myself and other users in our business can stay in touch and update each other without actually having to make calls or send emails. Any interactions we have separately with our customers can be logged and we can all see it, which saves a lot of hassle or information not being passed on etc.

I am so busy. I run two businesses a home and a family. Some days I dont know if I am coming or going. Less Annoying has helped me gain control of my work, managing enquires, tasks and bookings. Making sure that I don't forget task, remember important dates and keep on top of my work flow. I honestly think I would be lost without this system.

There really are no downsides. I find it easy to use and to set up.

Reminding me how far in a sales process I am. Helping me to remember all different tasks. Makes me accountable for certain tasks

I appreciated the video walkthroughs they provided during the free trial, so I could really see what I was getting into and if it would fit my needs (it did). Aside from being SUPER easy to learn and use, one of my favorite aspects is that I can separate my networking contacts/collaborations from my business leads. I love getting emails each morning with my task list.

It's simple, it's not fancy-looking - but it does the job and I couldn't be happier with it.

I hate spending money on tools I don't really need, so I was trying to keep all my contacts together myself. The result? I never remembered to follow up, I lost track of people, and my list got so long it was overwhelming. I finally decided to give this a shot and it was the answer to my prayers!

Ease of use. We invesigated and trialed various different CRM systems, most of which could do what we wanted but always involved a lot of work to get up and running. LACRM was so simple to set us , import data and use. The support is really good too, not that we have needed it much!

Nothing. We have made several suggestions for changes, some of which were implemented.

It keeps a regular track of leads and enables us to progress these efficiently. It also helps us keep in touch with customers who have not ordered from us for a while.

The focused, easy to use interface means it's actually being used.

The increased productivity means the team expects more from me, so that's annoying : )

The integrations allow me to focus on lead development.