Less Annoying CRM is a popular customer relationship management solution deployed via the cloud and offers tailored configuration options for users. It’s an all-in-one platform that provides a big-picture overview of contact details, project data, and file management. It also offers applications for contact management and sales force automation. The dashboard is simple and straightforward and includes productivity tools that support lead tracking, note-taking, calendars, and task management.
Capabilities |
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Segment |
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Deployment | Cloud / SaaS / Web-Based, Mobile Android, Mobile iPad, Mobile iPhone |
Support | 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support |
Training | Documentation |
Languages | English |
It's easy to learn, simple and quick to use, and the features I don't need are not cluttering up my work space.
I don't really have any dislikes. My needs are simple and are met by LACRM.
I needed a way to keep track of my client communications. I often go several months to a year between contacts with a client and I need to be able to quickly access information on what was said or done during the last contact, and what work I've done. It also lets me set up reminders and schedule events.
This is my choice for a first CRM for the entrepreneurs and solopreneurs that I consult with and service. Our purpose is in supplying a marketing system that works for the startup will he/she is spending their 60+ hours a week refining the service or product they offer, on-boarding initial staff and alliances and closing deals with targets are that ready. The value of this system is that it allows tracking of those real targets that are not quite ready to seek a proposal.
I'd like to see it 'content' integrated with email marketing systems like MailChimp and social media. It does provide an adequate opportunity to maintain notes on the activity so that a best-of-breed message can be adjusted in a variety of categories.
Contact Manager and identification of companies that are targets for our client's services and/or products. The ability to use that contact manager as a To-Do system is helpful.
Simple to use and understand for small businesses
I like it, I don't dislike anything. I don't know why this field is mandatory.
Keeping track of my to-do list, prospect lists, segmenting audiences - it has everything I need.
I have been using Less Annoying CRM for over 3 years now. I find it super user friendly and powerful at the same time. I highly recommend it to small business users who need a simple to use CRM without the zillion features that add useless complexity. Like many business owners, we have a business to run and no time to learn complex tools. I also like the ticket support system, they always respond within 24 hours and have been of great help. The mobile app is also quite handy.
there is not much i don't like. Perhaps I could mention that sync feature with Mailchimp where LACRM lists do not match Mailchimp lists.
Need to stay organized with business leads, maintain contacts updated and available from the cloud.
I actually did a goog search for" less annoying crm" and I was kidding. I didn't expect to find anything useful. Three months later I have been a happy user of LessAnnoyingCRM for three less annoying months. It's stripped down to the basics for a small business, easy to navigate and actually rather fun to use. Exactly unlike other CRM's I have tried. It also costs a lot less that the more annoying ones. Win.
Nothin' I dislike about this. Works great. Nice peeps, too.
Basic management of customer base and client base for a few small privately held businesses I own or co-own.
As a consultant, I love the fact that I can keep client reports, photographs, notes and emails all in one place. On the road, I can check an address with a quick contact search. I also use the CRM for my business organisation. I really enjoy the support as well as I've been getting to know my way around the software.
I'd like to have a rollover function that shows me my tasks for each day of my calendar, so that I can see at a glance what they are.
Mainly to have all of my business information in the cloud. I have realized the organizational power of this product and use the calendar for family events and tasks as well. I love being able to tag emails and can empty out my email folders now.
Ease of use and training tutorials are wonderful. Easy to learn. And it is very affordable. Not only would I recommend this system to other, I have recommended it to numerous companies. Also have found their help desk extremely beneficial although I really haven't had to use it much. It has become an intergral part of what I do each day. Also like the email notification of what I have to do each day. Allows me to review over coffee before I get the day started.
Would like more download options such as being able to export certain fields and not all of them every time. Would like to be able to produce mail lists more easily from it. And integration with iContact would be a big plus as I use that extensively as well.
Prospect contact and follow up mainly. However, we also use it to document contacts with clients so that all members of our team have notes from everyone else who has had contact with them. Priceless to me. It has helped me keep in contact with prospects which is extremely important as our service tends to have a long selling cycle. So, I can easily schedule follow up calls six months and a year in advance.
This CRM gets the job done without all sorts of features and functions we don't need. Training time for new users is 10 minutes tops. Adding and managing users is easy. We like the daily follow-up list showing up in our personal email every day. What is really notable is the support staff at LACRM. They all respond quickly, and are really patient and skilled. It's been such a bonus having them import thousands of leads for us too. I would highly recommend this CRM to any business. It is appropriately named, which is why, after getting overwhelmed with ACT and Goldmine, I decided to check it out.
there really isn't anything except the colors for users on the calendar, but I understand LACRM is working on that.
Keeping track of thousands of companies in different areas, noting status and follow-up plus accurate appointment setting. Time savings and remaining organized. No down time because of CRM issues or training.
Less Annoying CRM is a great tool for managing your client database for a variety of purposes. It did away with my previous spreadsheets and has various functions built in to assist in keeping in touch with your clients and is an ideal networking assistant. This CRM is web based which means you can access it on the move away from the office and if need be it can act as an aide memoire prior to a client meeting.
I have used LACRM for over two years. After an free introductory trial you hit the ground running. There is excellent training available within the CRM itself. The Less Annoying staff are always on hand to help if you need it by phone, email or Skype. Needless to say I do not have any dislikes for this CRM.
I am able to manage my client lists, appointments, client wants and needs with much more professionalism and confidence than before. This tool has made an immense difference to the way I work.
I’m very happy with how the Less Annoyiing CRM allows you to back up what you’ve done to Excel. A concern I had with other CRMs was that you’re putting in all your information, and it’s just stored in the cloud somewhere. A benefit with downloading to an Excel spreadsheet is that if you can’t do a search the way you want to in the CRM, you can manipulate the data however you want in Excel. I used to have bits of paper shuffled around in my diary year after year, CRM tidied that up and ties it up with my calendar, to allow me to monitor my client base effectively.
Nothing as yet however interested in linking to more than one Google calendar and recording mobile texts.
Reducing paperwork and collating contacts.
I love that it is so easy. But even better than that is IF you need help, you have your own customer care person you can CALL...Really! Just call and the SAME day you get the help you need to keep moving forward. I was talked into once by another business coach to use some other CRM, but that lasted less than a day...I am not a techie, and it makes me crazy when I cannot simply understand how to do something. Less Annoying CRM is just that, less annoying and easy to use. Thank you to all the people that make it the BEST CRM out there.
I have not found anything I do not like yet
keep track of my prospects
This product keeps me organized everyday! I know exactly what I need to do, when it needs to get done, at a glance I can see where in the process any of my clients are. It's very fast and simple to use, which I really appreciate. I can pull it up easily on my phone or iPad when I'm on the go. And speaking of that, COUNTLESS times have I looked like a rockstar to my clients because I could answer a question they had with a few clicks - even when I wasn't at my desk. I love the fact that it logs all my emails, which keeps a great paper trail for me. I also love how responsive the company is to questions and concerns.
I would love to see automated tasks. When I add an Pipeline of a certain type, it automatically would create a set of tasks for me. For each client I have about 15-20 various tasks I do, I do have a workaround for this, which works well, but it would be nice to all be in one program!
I am so much more organized and can be on the go with just my laptop instead of a huge file of papers. I am much more efficient and I save a ton of time with this software. For an example, I have about 200 active clients at any given time, with a few clicks I can easily see what month I need to focus on each client, due dates, to do items, and other details. I can run reports to share with teammates. What used to be me re-typing all this information is now exported into an Excel spreadsheet and emailed within minutes.
The tracking of tasks and emails has been my favorite feature. At my age, remembering who I spoke to, what I said, and when I was supposed to follow up is flat impossible. LACRM keeps me going.
Can't think of much. Sometimes it's too easy to duplicate company and contact info.
Sales call tracking and follow up.
All the information is readily available on my computer, tablet or smart phone.
Can't think of anything that I dislike about the product
Keeping on schedule and track with sales cycle.
How much I can customize the pipelines. I have been able to make Less Annoying CRM work for me just the way I need it. Also, the ease with which Less Annoying CRM integrates with Google contacts and Calendar.
I wish that the "To-Do" section integrated with ToDoist. That would be extraordinarily helpful.
I use Less Annoying CRM to track potential partners (clients) for our non-profit, potential volunteers, community supports, training partners, and law enforcement personnel. Less Annoying CRM allows me to know who is where in their training progression and what resources are assigned to them.
There is no way with my job as a travel agent that I could effectively do my job without a stellar CRM. Less Annoying CRM is that service for me. Not only is their product very user-friendly and intuitive, their customer service is second to none. In a time where it seems most companies have left customer service behind, LACRM does a wonderful job and knowing they are an email away (with a quick response!) if I have a question is very valuable to me.
One of the things I would LOVE to see is the ability to store client's credit card information for deposits, final payments, etc.
I'm keeping organized which for me is the main reason I love LACRM. There is no way I could keep track of my client base, their vacations, their particulars, etc without LACRM. A particular benefit is the ability, for instance, to look up clients who have traveled on Disney Cruise Line in the last few years. So when a promo or offer comes out for DCL, I am able to see very quickly who those clients are and send them messages about the new offer.
This is the simplest, most logical CRM ever!
There isn't anything I can think of that I dislike.
It makes interoffice communication easier - no more forgotten emails. And I don't have to try to remember if I completed something or remember what I was supposed to do on a given day. It's all right there at my fingertips. Great for looking back at history as well.
As I stated in the title, it has all the functionality I want without a lot of flaky widgety stuff I don't care about and which doesn't help me. I've been in sales for nearly 30 years, and somebody at LACRM knows exactly how I work and designed a tool to support my efforts.
I haven't found anything significant to dislike about this product. I would like to have .ics (Apple calendar) integration, but that's a bear for them since .ics is an unstable standard. Oh, yeah, they listen to your requests and are very honest about what is currently within reach for the product, and what is not.
It integrates right out of the box with what I need it to integrate with. I am not spending WEEKS trying to roll this product out. It's not a "hot mess" like a lot of other products on the marketplace. I need to go out and sell something, and I don't have to think about my CRM system when I'm doing that.
Simplicity. Ease of use. Speed. Synced and linked with my Google world!! Don't like it...LOVE IT
I'd like to see a cool mobile app, even though saving the site to my home screen is kind of like an app. Maybe in the future...
Has saved me serious time. Access to information & contacts is awesome. I've become so much better at remembering and managing tasks, contacts, scheduling, and goals.
It is very functional, and easy enough to use that on-boarding new agents isn't a nightmare.
There is no "template" of tasks that can be applied to a contact.
Residential real estate brokerage.