Jotform is a web-based form builder that allows users to create custom forms, surveys, quizzes, and more. It offers a range of features that include customizable templates, drag-and-drop form design, form analytics, and integrations with popular apps and services. Jotform is an efficient and cost-effective way to collect information, as it eliminates the need for manual data entry and paper forms. Whether you're a business owner or an individual, Jotform makes it easy to gather information and streamline processes, saving you time and resources.
Capabilities |
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Segment |
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Deployment | Cloud / SaaS / Web-Based, Mobile Android, Mobile iPad, Mobile iPhone |
Support | 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support |
Training | Documentation |
Languages | English |
We use JotForm for different tasks at our company; with Jotfrom Apps, we are making individual platforms that make it easier for our collaborators to find the form they need.
We would like for the Jotform app to work with no internet connection. Because of the nature of our service, sometimes our collaborators need to access forms in remote locations and fill them in. In any case, with the Jotfomr Mobile App we are able to navigate this problem.
We have several forms in Jotform. The mobile app makes it very simple for us to create platforms that are clear, concise, and specific for every one of the areas in our company.
We have reviewed multiple form apps prior to deciding on Jotform. It is not only the kind of tool we were looking for, it is very reasonably priced as well. We have experience with similar form builder tools but jotform is the most flexible one so far. The app building feature has been a game-changing tool for us.
My only hiccup is with the docusign integration. it doesn't work the way i would like it to work. For this reason alone, I have to rely on another form builder tool.
The forms are very interactive and can be designed as per our requirements. Our clients find it very convenient to enter the information using the forms. The app has made it so much more better so the required forms are in one place.
The forms are simple and easy to use with lots of features. What is really amazing is their support community! Quick and fast responses!
Not much to dislike to be honest. good product
We're simply using it to collect data. Has quick response time even though there are many line items within one table
It is very easy to use and to customize. You can customize the looks, images, colors, and really about anything.
I wish it could be an actual app in the app store as opposed to a mobile web page that you can save to your home screen.
We are creating a direct pipeline to our inventory and credit application feeds.
Approval feature is very helpful to save time and energy for paperwork. The customization of the forms (with many widgets) are also very useful. The option to generate PDF file with pre-filled information on the form is another useful feature.
The feature to generate to PDF file can be improved. Some images that are put in the template tend to be rendered in the lower resolution when the PDF is generated.
Long administration chain and (literally) papers! This results in not only time efficiency, but also budget efficiency to boost up performance and productivity of the organization.
Easy to construct and easy to update, app users are always up to date.
No downsides, but plenty of scope for additional features like CRM / membership interface. Needs better analytics
I don't think we've realised all the benefits yet in marketing and user experience. A membership plugin would be helpful
Gathering all forms under a single page and being quickly accessible from any platform offers great convenience.
Opening the application can sometimes be slow according to the internet speed.
We can do the planning work more easily in our school. We can receive student requests faster from any platform.
I love the approval process that they have added
There have been at times some background issues - but the support team always responds to my questions!
I am able to automatically save forms once they are filled out. I also can send specialized emails to different people
The ease of use. It's a great platform to build mobile apps. I do have a little tech knowledge, but the low to no code platform makes it extremely easy to build.
There is no negative feedback as such, but I would prefer better themes
Since I'm not a professional coder, I need builders with close to nil coding and ease of use without searching much and taking much support from the net. In jotform, I had that experience and was able to build easily.
Ease of use. Produces professional results.
When it crashes and I need to rebuild forms or submissions.
Forms on the go.
It is easy to set up. You are basically adding your current forms to an app so all are accessible at one location.
It wasn't something that I would find useful. I have individual forms that do not group. This app did not serve a purpose for me. It works great if you have more than one form that a customer needs to access.
On the rare times the customer needs to access more than one form, this puts them together in one location, so they do not have to input multiple URLs.
Multiple integrations with third parties apps
Pricing is high when scaling your forms for different use cases
Easy and fast deployment of forms to capture data for our websites
We've rolled out many apps for our customers to use. The replicability of the apps into a standard model is incredibly helpful for a quick turnaround. The only other forms I've used is Microsoft forms, and this blows those out of the water.
There aren't many design choice options for creating customized app designs. We pay for Jotform Enterprise and expect to be able to customize more than we currently can.
We use these apps to roll out to our service customers, a quick and simple service request form as well as an appointment request form. Customizing these apps for each individual. Customer is fairly simple to do but I wish there were more options we could take advantage of.
It's really user friend and easy to build a form.
It doesn't seem that unique in its functionality.
We can survey our members and keep using the same form for years.
I use Jotform to tell people a story about people who need help in the community. I can set each mission up with its own form to inform people about their mission, attach a receipt from one of our partners, and allow the user to tell us who they choose to support. I have been a Jotform customer for close to 5 years now. I plan on being around for a lot longer.
The pay portals are difficult to use, and the information often gets lost or clears on its own, leaving my customers no way to leave a donation for us to continue doing the outreach we are implementing.
It allows me to run the program I created without the expense of a mobile app. It saves me so much money and is so versatile that I can tell the story of everyone we are raising money for.