Brevo Marketing Platform background blur
Brevo Marketing Platform Logo
Brevo Marketing Platform
4.5
(689)
(Formerly Sendinblue)
Why Findstack is free?
Findstack is free for users because vendors pay us when they receive web traffic and sales opportunities. Findstack directories list all vendors — not just those that pay us so that you can make the best-informed purchase decision possible.
Findstack offers objective and comprehensive comparisons to help you find the best software. We may earn a referral fee when you visit a vendor through our links. Learn more

Brevo Marketing Platform Reviews & Product Details

Brevo Marketing Platform Overview
What is Brevo Marketing Platform?

Sendinblue’s popularity among small businesses is rooted in its extensive features that include email, SMS, and live chat functionalities and segmentation features that can personalize communication with customers. The platform also supports landing page creation, A/B testing, heat mapping, and a host of other features and integrations designed to boost productivity.

Company Brevo Inc.
Year founded 2015
Company size 11-50 employees
Headquarters San Francisco, CA, United States
Social Media
Brevo Marketing Platform Categories on Findstack
Crevio Logo
Crevio
Sponsored
5.0
(1)
$29.00/month
Crevio is a platform for creators to sell digital products, services, courses and access to other 3rd-... Learn more about Crevio
Ask Questions about Brevo Marketing Platform
What Brevo Marketing Platform is best for?
How does Brevo Marketing Platform compare to HubSpot?
What are the pros and cons of Brevo Marketing Platform?
Brevo Marketing Platform Product Details
Capabilities
API
Segment
Small Business
Mid Market
Enterprise
Deployment Cloud / SaaS / Web-Based, Mobile Android, Mobile iPhone
Support 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support
Training Documentation
Languages English
Brevo Marketing Platform Pros and Cons
Pros
  • Transactional and autoresponder mail options are available
  • Offers 40,000 free emails monthly
  • Design templates are well designed and very responsive
Cons
  • Unable to recognize additional fields such as gender and date
  • Limited third party integration
Brevo Marketing Platform Features
A/B Testing
Analytics/ROI Tracking
Attribution Modeling
Behavioral Targeting
CRM Integration
Campaign Management
Contact Management
Content Management
Customer Data Platform
Customer Surveys
Customizable CTAs
Drip Campaigns
Dynamic Content
Email Marketing
Event-Based Triggers
Forms Management
Landing Pages/Web Forms
Lead Management
Marketing Automation
Mobile Marketing
Multichannel Marketing
Predictive Analytics
SEO Management
SMS Marketing
Sales Intelligence
Segmentation
Social Media Integration
Web Analytics
Website Visitor Tracking
Workflow Automation
Brevo Marketing Platform Media
Disclaimer
Our research is curated from diverse authoritative sources and meant to offer general advice. We don’t guarantee that our suggestions will work best for each use-case, so consider your unique needs when choosing products and services. Feel free to share your feedback.
Last updated: February 18, 2025
Brevo Marketing Platform Logo
689 Brevo Marketing Platform Reviews
4.5 out of 5
Small Business (50 or fewer emp.)
Mar 20, 2019
 Source
Overall Rating:
3.5
CC
Chrissy C.
Marketing Manager
Share
"Perfect for a small company"
What do you like best about Brevo Marketing Platform?

Easier to use than our previous program.

What do you dislike about Brevo Marketing Platform?

It is hard to update contact list as I constantly have to prove that new members give us permission to have their email address.

What problems is Brevo Marketing Platform solving and how is that benefiting you?

Better than MailChimp.

Small Business (50 or fewer emp.)
Dec 04, 2018
 Source
Overall Rating:
3.5
CT
Camille T.
Founder
Share
"An easy to use product"
What do you like best about Brevo Marketing Platform?

The final result using Sendinblue template is really clean. You can do professionnal emailing quite easily. The pricing is also faire.

What do you dislike about Brevo Marketing Platform?

You can't use emails adresses from scraping tools. For sure it's better in regard of GDPR but still, in a day-to-day use it's quite strict.

What problems is Brevo Marketing Platform solving and how is that benefiting you?

Managing big listing of customers is a nightmare whitout an efficient tool. The opt-in/opt-out management is also a real benefit.

Small Business (50 or fewer emp.)
Jun 27, 2018
 Source
Overall Rating:
3.5
AL
Andrew L.
Owner, Artist Manager & Booking Agent
Share
"Great product - makes it easy to set up email marketing"
What do you like best about Brevo Marketing Platform?

The ease of setting up and configuring email marketing and lists

What do you dislike about Brevo Marketing Platform?

The user interface and website sometimes malfunctions when using my browser/computer set up. Better optimization would be nice.

What problems is Brevo Marketing Platform solving and how is that benefiting you?

Compiling email/newsletter lists that will help me expand my reach with my company and advertising my services and more to potential clients.

Small Business (50 or fewer emp.)
Dec 22, 2016
 Source
Overall Rating:
3.5
AK
Alexander K.
Director, Marketing And Product Management
Share
"Pretty Good, but has some limitations"
What do you like best about Brevo Marketing Platform?

The tool is simple and i easy to learn. It has some great features like automation with visualisation in the free version. Another good thing is that you can have both transactional and marketing emails in the same place. There is inbox test which helps you understand whether the email will go junk folder or no. There is an integration with NiftyImages which allows you to customise images. Also, you can set trigger emails based on person's activity in your website. The support is good.

What do you dislike about Brevo Marketing Platform?

The biggest limitation is the absence of A/B testing, though you can overcome this via replicating the campaigns. But you still have to make a lot manual changes after that. There are some other limitations: You can't change attribute name and type after you create them initially, which makes life a lot harder. The designer tool has some limitations compared to MailChimp.

What problems is Brevo Marketing Platform solving and how is that benefiting you?

Growth hacking.

Mid Market (51-1000 emp.)
Nov 08, 2016
 Source
Overall Rating:
3.5
AS
Accurants S.
Product Engineering & Dev Ops Specialist
Share
"Using this as alternative to Mailerlite. And quite satisfied with the software. "
What do you like best about Brevo Marketing Platform?

The best thing about this platform is you have a pretty good dashboard with overall stats in front of you. Even in the free account, you have unlimited contact and enough daily sending limit for a small business. Paid plans are quite affordable in comparison to other platforms with the same functionality. Automation and transactional emails with SMS facility is an added advantage.

What do you dislike about Brevo Marketing Platform?

Drag and drop feature needs to revamp. It looks very old fashioned. Features wise there is no major flaws it's very easy to build a campaign.

What problems is Brevo Marketing Platform solving and how is that benefiting you?

For a small business email marketing this a perfect tool. It helps you with transactional emails like invoices and purchase. Automation for subscription and triggered. email.

Small Business (50 or fewer emp.)
Apr 08, 2016
 Source
Overall Rating:
3.5
Ian R. avatar
Ian R.
Bird Brain
Share
"Good but frustrating"
What do you like best about Brevo Marketing Platform?

Image Gallery with drop and drag. Ease of editing and swapping/replacing images and links.

What do you dislike about Brevo Marketing Platform?

Can be hard to navigate, and not always clear on benefits. Sometimes comes across as too technical, rather than helpful. Main issue is some people receive code as e-mails rather than what I've laid out.

What problems is Brevo Marketing Platform solving and how is that benefiting you?

Able to send out as many mass e-mails as I want without worrying.

Small Business (50 or fewer emp.)
Mar 31, 2016
 Source
Overall Rating:
3.5
PW
Paul W.
Senior Director Of E Discovery Technology Services
Share
"SendInBlue"
What do you like best about Brevo Marketing Platform?

Solution to a business problem with internal marketing

What do you dislike about Brevo Marketing Platform?

The required commitment and the associated cost.

What problems is Brevo Marketing Platform solving and how is that benefiting you?

direct client communication campaign.

Small Business (50 or fewer emp.)
Nov 26, 2023
 Source
Overall Rating:
3.0
Rumaan N. avatar
Rumaan N.
Senior Brand & Campaign Marketing Manager
Share
"Used it for a short while!"
What do you like best about Brevo Marketing Platform?

I used brevo to automate our e-mail marketing campaigns. Since I was a one man team, my first criteria to judge a e-mail marketing platform is how easy it to design and format the e-mails within. I found it a hassle to format e-mails on mailchimp. Brevo and hubspot were my top choices.

What do you dislike about Brevo Marketing Platform?

Nothing in particular. We had to stop using it because it didn't allow us to send e-mails to a large number of recipients.

What problems is Brevo Marketing Platform solving and how is that benefiting you?

We were only looking for a e-mail marketing platform.

Mid Market (51-1000 emp.)
Aug 10, 2023
 Source
Overall Rating:
3.0
Ravi S. avatar
Ravi S.
Sr Sales Manager ; Ab Initio, Data Engineering, Data Governance Usa, Uk
Share
"A professional GTM tool"
What do you like best about Brevo Marketing Platform?

Automation of mail communication is simply the best feature of this tool. It helps reaching the right prospects on regular basis so one can be top of the customer mind.

What do you dislike about Brevo Marketing Platform?

There is some level of rigidity one will find when creating a prospects list as the tool doesn't provide absolute freedom to send cold emails but to the subscriber only.

What problems is Brevo Marketing Platform solving and how is that benefiting you?

It helps reaching customer as well as potential customers on regular basis with a very planned way. It helps me to provide updates about the offer and services to the potential customers.

Mid Market (51-1000 emp.)
Nov 10, 2019
 Source
Overall Rating:
3.0
Ambra B. avatar
Ambra B.
Executive Assistant Ceo
Share
"Mail mass"
What do you like best about Brevo Marketing Platform?

It has An intuitive interface and easy to learn.

What do you dislike about Brevo Marketing Platform?

The support never answer if you need help

What problems is Brevo Marketing Platform solving and how is that benefiting you?

Low price for a good program

Mid Market (51-1000 emp.)
Jun 30, 2019
 Source
Overall Rating:
3.0
Josefa D. avatar
Josefa D.
Senior Software Developer
Share
"High quality email marketing "
What do you like best about Brevo Marketing Platform?

SendinBlue is able to give a satisfactory answer to the challenge of automating email marketing through extensive functionalities such as automated marketing, transactional emails and landing pages. In the test that I have done with the free plan I could observe that the functionalities are quite complete and their automations are advanced in a well designed web page and with a control panel that will make you buy the program. I think it is the marketing tool with the most refined administration and best design. We can notice this in the register, one of the simplest that exist, the same happens within the platform, everything is made easy and comfortable. Another difference is that you don't have to limit your contacts, this is the first thing that restricts the email marketing tools. The campaigns in SendinBlue are easy to carry out thanks to the excellent design of the main board, it is very simple and pleasant. With regard to the creation of Newsletters as most tools has a drag-and-drop editor that while very basic, can get you out of trouble when it comes to modifying things at the last minute. In this editor I have experienced slowness in the browser Chrome but I have managed to solve it by changing browser or closing tabs. The customization has conditional content similar to those found in Excel, for this you must know how to program a little this type of logic in conditional attributes. The concept is well applied and allows the realization of a dynamic content that can discern between what kind of emails to send to each client based on their behavior and tastes. This is also found in the automation of emails where we can define certain parameters such as contact details, interaction with emails and ecommerce activity. In this it is remarkable that only SendinBlue allows to send confirmations and receipts of purchase through SMTP. The forms are advanced and you can customize them a lot, for example it is good to add Captcha verifications and pre-fill fields with the data of your customers when you send them forms through email with SendinBlue. Available in 5 languages and with a section of Reports and Analysis that does not need improvement at the moment because you can integrate it with Google Analytics. You can not ask for more features that you can get for free. Finally it is important to note that Premium plans have a landing page editor very complete, stylish and robust. For this you must pay, the templates are nice and there are many to choose. I recommend to create them from scratch as well.

What do you dislike about Brevo Marketing Platform?

The big problem with SendinBlue is deliverability. The rates are bad and many emails end up in the spam folder of the big mail providers. But despite this it is a good option for how cheap it is. And the customer service is deficient, I have heard of account deactivations for no reason, beyond these problems do not find that improve SendinBlue for its low price and great features, in any case you should try the free version and if it works you can buy premium versions. With respect to the built-in editor this should be debugged because sometimes it gets stuck in the Chrome browser.

What problems is Brevo Marketing Platform solving and how is that benefiting you?

SendinBlue is a tool easy to use, recommended for those who do not know design, the platform will facilitate the work, ideal for email campaigns and self response to help you save time. Before buying a paid version you should try the free version and try an example campaign.

Small Business (50 or fewer emp.)
Jan 23, 2018
 Source
Overall Rating:
3.0
Sean T. avatar
Sean T.
Head Of Marketing
Share
"Useful tool with good user management"
What do you like best about Brevo Marketing Platform?

I like the email builder and the automations which

What do you dislike about Brevo Marketing Platform?

Pricing is a bit too high compared with other options

What problems is Brevo Marketing Platform solving and how is that benefiting you?

We use send in blue for email marketing and automations, I think does this well and is easy to get going with

Mid Market (51-1000 emp.)
Dec 27, 2023
 Source
Overall Rating:
2.5
Mike M. avatar
Mike M.
Founding Partner | President
Share
"I Wouldn't Recommend Brevo if you're considering as a Sales CRM or Contacting Candidates about Jobs"
What do you like best about Brevo Marketing Platform?

Was very easy to use and price-competitive. Liked their reporting

What do you dislike about Brevo Marketing Platform?

After utilizing Brevo for six months, it was abruptly suspended due to my outreach efforts to potential clients and candidates. We are a recruiting firm. Brevo said you couldn't use their platform for sales or job emails. On their website, their platform is described as a sales CRM! Customer Service is unwilling to assist except to say do you want to cancel? It is important to note that all of these individuals who were emailed had willingly subscribed. Regrettably, customer service displayed no inclination to engage or explore any opportunities. Given these circumstances, I cannot recommend their services if you are considering utilizing them as a sales or recruiting tool. Up until this point, I was very pleased. Something had to change.

What problems is Brevo Marketing Platform solving and how is that benefiting you?

Harness the power of mass email to reach out to potential clients and candidates who are actively seeking new job opportunities.

Small Business (50 or fewer emp.)
Nov 28, 2023
 Source
Overall Rating:
2.5
RC
Roberto C.
Founder
Share
"Very poor support response time"
What do you like best about Brevo Marketing Platform?

The admin panel is spectacular. Very intuitive, practical and easy to use. Ease of integration and implementation are also positive factors

What do you dislike about Brevo Marketing Platform?

Support response time, especially on weekends, is very poor. Problem solving, mainly related to removing IPs from the blacklist, should be more dynamic.

What problems is Brevo Marketing Platform solving and how is that benefiting you?

The main problem I was supposed to solve is the deliverability of corporate emails, but I was left wanting due to a lack of support response over the weekend.

Small Business (50 or fewer emp.)
Oct 19, 2021
 Source
Overall Rating:
2.5
MW
Mary W.
Content Marketing Manager
Share
"Overall it's a solid platform, but some changes would be necessary to keep us as a customer."
What do you like best about Brevo Marketing Platform?

I like that the plan doesn't increase in price when contacts are added.

What do you dislike about Brevo Marketing Platform?

Creating automations is not user-friendly. Overall the platform design isn't simple to use, and there could be a lot of improvements with suggested audience segmentation and purchase history.

What problems is Brevo Marketing Platform solving and how is that benefiting you?

We use Sendinblue primarily as a solution for landing pages. We've realized it's easier to build custom pages which is hard to find on other platforms.

Small Business (50 or fewer emp.)
Oct 14, 2021
 Source
Overall Rating:
2.0
Bala K. avatar
Bala K.
Product Marketer
Share
"Get this if you are tight on budget"
What do you like best about Brevo Marketing Platform?

Simple interface, pretty easy to use....

What do you dislike about Brevo Marketing Platform?

Can't upload new contacts without support

What problems is Brevo Marketing Platform solving and how is that benefiting you?

Send emails.

Small Business (50 or fewer emp.)
Nov 21, 2019
 Source
Overall Rating:
1.5
FM
Felipe M.
Web Development
Share
"Atendimento completamente decepcionante!!"
What do you like best about Brevo Marketing Platform?

O sendinblue permite fazer coisas interessantes, como: fazer templates de email direto da plataforma; fazer automações para segmentar os clientes; guardar os dados dos clientes - nome, produto que comprou, data da compra do produto, pedido do cliente, etc. Neste sentido, é uma boa ferramenta de email marketing, o que se mostra deplorável é o atendimento.

What do you dislike about Brevo Marketing Platform?

O atendimento é horrível. Se você tiver algum problema dentro da plataforma, pode esquecer ajuda vinda por parte deles. Tive um problema sério com a importação dos meus contatos, o que travou o trabalho na empresa, e eles não pareciam nem um pouco preocupados em resolver a questão, comentando claramente que não podiam parar o trabalho deles para me ajudar. A Marjorie e a Guiliana, funcionárias que me atenderam, deram soluções completamente descabíveis, como enviar um email marketing para todos os meus contatos explicando a situação do ocorrido, além de terem sido irônicas comigo por diversas vezes. Mas calma que não é a pior parte. Além de tudo isso, eles demoraram MAIS DE 10 DIAS para fazerem alguma coisa concreta a respeito do caso, e no final, não fizeram conforme eu tinha pedido. Dá para perceber claramente que o foco do trabalho deles é fechar tickets, e não satisfazer o cliente. Totalmente lamentável.

What problems is Brevo Marketing Platform solving and how is that benefiting you?

O sendinblue me ajudou a resolver problemas de segmentação e captação dos meus clientes, com a construção de listas específicas para cada público.

Small Business (50 or fewer emp.)
Aug 22, 2023
 Source
Overall Rating:
1.0
MW
Matthew W.
Founder
Share
"Cannot organise their accounting to provide evidence of where money has gone STAY AWAY!!"
What do you like best about Brevo Marketing Platform?

Not alot aopart from FB marketing was made simple

What do you dislike about Brevo Marketing Platform?

The way they deal with customers and there acounts

What problems is Brevo Marketing Platform solving and how is that benefiting you?

It isnt solving anything and i have had to pause my account

Small Business (50 or fewer emp.)
May 03, 2022
 Source
Overall Rating:
1.0
MS
Mitesh S.
Marketing Consultant
Share
"Pathetic Platform and Customer Support"
What do you like best about Brevo Marketing Platform?

Nothing want to tell. There is nothin possible

What do you dislike about Brevo Marketing Platform?

Customer support, Highly unprofessional. Validating an account after taking the money it's the worst.

What problems is Brevo Marketing Platform solving and how is that benefiting you?

Drip email campaign. But now I never will use this

Mid Market (51-1000 emp.)
Jul 01, 2021
 Source
Overall Rating:
1.0
KW
Kyle W.
V
Share
"Started out strong but $600 later....."
What do you like best about Brevo Marketing Platform?

The ease of getting a customer service person on the phone.

What do you dislike about Brevo Marketing Platform?

Everything. I paid around $600 for a subscription ($281 per month) plus I bought a dedicated IP (on their insistance) ($251) only to never be able to use the damn thing. Their code was wrong, this takes days, disconnect after disconnect, finally get web developer togerther with SIB CS and we are on a 12 minute hold, only to be disconnecrted. Two month later my digital marketing campaigns which took 3 years to buid are destroyed! These people suck! There is a reason they are hiding in France. Total thieves!!!!!

What problems is Brevo Marketing Platform solving and how is that benefiting you?

The people start out sounding nice and knowledgable but afetr time you realize nothing is getting done and they continue to charge me!

Visit website