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Retool
4.6
(186)
1 deal available  | Redeemed by 24 software buyers
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Retool Reviews & Product Details

Retool Overview
What is Retool?

Retool is a low-code platform that allows users to seamlessly build internal tools in a short period of time. Users can create and customize tools using a drag-and-drop building platform that makes use of visual blocks that can be easily connected to their database.

Company Retool
Year founded 2017
Company size 51-200 employees
Headquarters San Francisco, California, United States
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Retool Categories on Findstack
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What Retool is best for?
How does Retool compare to Zoho Creator?
What are the pros and cons of Retool?
Retool Product Details
Capabilities
API
Segment
Small Business
Mid Market
Enterprise
Deployment Cloud / SaaS / Web-Based, On-Premise Linux, On-Premise Windows
Support 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support
Training Documentation
Languages English
Retool Pricing
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Retool Features
API Management
Automated Testing
Business Logic Automation
Cloud Integration
Community and Support
Cross-platform Compatibility
Custom Code Support
Customizable UI Components
Data Integration
Data Visualization
Database Management
Deployment Automation
Drag and Drop Interface
Event-Driven Actions
Form Builder
Mobile App Development
Multi-Platform Support
Multi-language Support
Pre-built Templates
Real-time Collaboration
Reporting and Analytics
Responsive Design
Role-Based Access Control
Scalability
Security Features
Third-party Integrations
User Authentication
Version Control
Visual Workflow Builder
Workflow Automation
Retool Media
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Retool Screenshots
Disclaimer
Our research is curated from diverse authoritative sources and meant to offer general advice. We don’t guarantee that our suggestions will work best for each use-case, so consider your unique needs when choosing products and services. Feel free to share your feedback.
Last updated: December 08, 2024
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186 Retool Reviews
4.6 out of 5
Small Business (50 or fewer emp.)
Nov 20, 2022
 Source
Overall Rating:
5.0
Luis Miguel S. avatar
Luis Miguel S.
Ceo
Share
"Excellent tool for quick prototyping and productivity. Easy to use and highly customizable."
What do you like best about Retool?

Retools is very easy to get started with, and at the same time, it is highly customisable, which makes it a very productive tool for creating a Proof of Concept (PoC) of any idea or overall to make any tool or experiment with ideas.

What do you dislike about Retool?

There wasn't anything in particular that I disliked. Some things could have even additional functionality and flexibility points, but Retool is continuously working on the product/platform and improving it with more features and functionality, like the recent Retool Workflows which added a whole new dimension of possibilities!

What problems is Retool solving and how is that benefiting you?

Experimenting with software development can sometimes be a bit costly because there are frontend concerns, backend concerns, system architecture, infrastructure, technology-specific matters, etc. Retool provides a comprehensive, streamlined and customisable development environment to visually create ready-to-use proofs of concepts and products, focusing on productivity and functionality. This saves a lot of time, costs and risk and allows for better software and a much friendlier and more accessible way to a broader audience.

Mid Market (51-1000 emp.)
Oct 12, 2022
 Source
Overall Rating:
5.0
HK
Hassan K.
Member Experience Associate
Share
"Easy to use and fast!"
What do you like best about Retool?

It's straightforward, and I can instantly pull up a customer's device identification! I like that it doesn't consume much RAM and provides several features to adjust user permissions for every customer.

What do you dislike about Retool?

Nothing so far! It's convenient and super fun to use!

What problems is Retool solving and how is that benefiting you?

We use Retool daily to pull up and track our customers' device data. It provides clear insights on workouts and the ability to modify user permissions. Retool makes those daily tasks very simple!

Small Business (50 or fewer emp.)
Sep 20, 2022
 Source
Overall Rating:
5.0
SH
Sathya H.
Software Engineer
Share
"Developing internal tools has never been easier"
What do you like best about Retool?

The drag and drop UI components, easy to setup data connections, customizability just to name a few

What do you dislike about Retool?

No real downsides. The product is excellent. We have not yet tested several aspects of the product.

What problems is Retool solving and how is that benefiting you?

Developing internal tools is a painful process. Retool has made this so much easier. We have increased the productivity of our ops and engineering team significantly.

Mid Market (51-1000 emp.)
Sep 16, 2022
 Source
Overall Rating:
5.0
SS
Sajid Magadi S.
Manager
Share
"Review Retool"
What do you like best about Retool?

The way data is organised in retool is great.. multiple queries, customisable queries etc.

What do you dislike about Retool?

Its slow sometimes. I am not sure its due to internal or external dependency

What problems is Retool solving and how is that benefiting you?

Its a order management tool for us.. all backend activities are done here.

Small Business (50 or fewer emp.)
Sep 07, 2022
 Source
Overall Rating:
5.0
SR
Solomon R.
Software Engineer
Share
"Best tool for getting an app out quickly"
What do you like best about Retool?

I wrote my API endpoints and I was able to quickly integrate with them and get a functional UI. This reduced development time by a lot and as a backend developer it made sure I could give something that was functional very quickly.

What do you dislike about Retool?

The documentation wasn't that great. Some examples in docs of how the raw javascript interacted with retool components would have been nice. The GCP integration is buggy, but I believe this is a known issue since there was a bug ticket.

What problems is Retool solving and how is that benefiting you?

It helps a developer get a product over the line without knowing much about front-end things and styling. I was about to complete my entire app in 3 days along with the tweaked javascripts.

Small Business (50 or fewer emp.)
Aug 17, 2022
 Source
Overall Rating:
5.0
AP
Aaron P.
Engineering Manager
Share
"Great tool that's saved us days of time"
What do you like best about Retool?

- Incredible customization, we can build most workflows without much trouble! - Customer support is wonderful, always around to help answer our questions

What do you dislike about Retool?

- The UI is sometimes buggy and swapping between editor & viewer modes is confusing. - Keeping multiple dashboards in sync when changing our underlying design takes some manual work.

What problems is Retool solving and how is that benefiting you?

- Customer service workflows that involve reading and writing to our databases - Giving everyone on the team the ability to self serve

Mid Market (51-1000 emp.)
Aug 17, 2022
 Source
Overall Rating:
5.0
Nick S. avatar
Nick S.
Senior Manager
Share
"Retool is a great option for folks looking to build internal tools without relying on engineers."
What do you like best about Retool?

I really like that retool's foundation is SQL + javascript, makes it complex enough to use but easy enough to google ways to make it work.

What do you dislike about Retool?

I think some of the javascript portions of the tool could be 'block coded' / off the shelf vs. having to be coded by users (or let users submit their own blocks).

What problems is Retool solving and how is that benefiting you?

Retool is bridging the gap between something like Zapier and trying to build our own internal tool from scratch.

Small Business (50 or fewer emp.)
Aug 10, 2022
 Source
Overall Rating:
5.0
JC
Jaime C.
Head Of Product And Data
Share
"Perfect/Quick way to create any type of app"
What do you like best about Retool?

Flexibility to create whatever application our team needs. We have created apps for our finance, tech, product, and marketing teams without the need to involve our Engineering teams. It has many popular connectors and easy to use components.

What do you dislike about Retool?

As of right now, there is not much I dislike about Retool. I think they can have a slightly better experience in the drag and drop builder, but overall everything works great.

What problems is Retool solving and how is that benefiting you?

We can move way faster than before. This is extremely important for a start-up that needs to grow quickly. It was also allowed us to keep dedicated Engineering bandwidth on our product, while the rest of the team can focus on building apps and processes in Retool.

Small Business (50 or fewer emp.)
Aug 10, 2022
 Source
Overall Rating:
5.0
GS
Gustavo S.
Engineering Manager
Share
"App and module features are excellent an super easy to use"
What do you like best about Retool?

App and module features. It allows me to create administrative templates in a matter of minutes. It is really useful to create the backoffice of my company

What do you dislike about Retool?

I would like to be able to organize the modules within subfolders, but at this moment it is not possible.

What problems is Retool solving and how is that benefiting you?

Quickly create interfaces to manage content

Small Business (50 or fewer emp.)
Aug 01, 2022
 Source
Overall Rating:
5.0
DS
Devon S.
Engineer
Share
"A racecar for development"
What do you like best about Retool?

More people can now develop LOB software

What do you dislike about Retool?

There is nothing to dislike, so much to like

What problems is Retool solving and how is that benefiting you?

Allowing executives and staff to see how our users are experiencing the app. We've benefited from faster development time and increased velocity.

Small Business (50 or fewer emp.)
Jun 14, 2022
 Source
Overall Rating:
5.0
SJ
Steven J.
Full Stack Developer
Share
"This is an incredible tool."
What do you like best about Retool?

The CEO was first reluctant when I first showed it to him, but when I started building tools in 10x the speed that I would have to implement it from scratch, he was converted.

What do you dislike about Retool?

Please please please add mulitple tag support for tables. They would look so much better than the current JSON viewer. Typescript support. This would be a serious gamechanger for me.

What problems is Retool solving and how is that benefiting you?

Retool removes the burden of having to build UI components simply to display analytics or to look at a database. I can pile up multiple database connections without facing any issues.

Small Business (50 or fewer emp.)
May 18, 2022
 Source
Overall Rating:
5.0
JL
Jason L.
S
Share
"Very Impressed so far"
What do you like best about Retool?

I enjoy that Retool, as far as I can tell, is a javascript GUI overflowing with connectors. I haven't coded in javascript in 20 years yet still found it incredibly intuitive to sketch out my first application from start to finish within about a day, integrating feedback just as quickly. I was able to rapidly integrate back-end views I had created to support this without having to fiddle with connection strings or anything like that. I enjoy the fact that just about any input can be controlled by passing javascript statements, and that once you understand this the sky is the limit. I do not have enough experience with similar tools for comparison to identify deficiencies. I have also been using this tool for ~ two weeks, so asses my feedback in that context. Most of my experience is in analytics, working primarily in SAS, R, Python, and various implementations of SQL.

What do you dislike about Retool?

Retool is great for rapidly building new apps for internal users and iterating through them. It is very flexible and customizable. This makes it very powerful. However, it suffers the same risk in the development space as Excel has in the financial space: it seems subject to the whims of the user and could easily lend itself to nightmare code and nightmare maintenance. In the right hands, it is perfect for its intended use case but may draw lesser-experienced users into building infrastructure off of it instead of relying on the engineering teams where that work is more appropriate.

What problems is Retool solving and how is that benefiting you?

Rapid development and iteration for approvals and denials in our process flow. We can test ideas in real-time, identifying flaws before trying to engage engineers.

Small Business (50 or fewer emp.)
May 09, 2022
 Source
Overall Rating:
5.0
RT
Roi T.
Senior Software Developer
Share
"Amazing tool! we like it a lot"
What do you like best about Retool?

Lots of connections. Lots of widgets. Extremely easy to use and still with code and customizable

What do you dislike about Retool?

Very expensive for on prem installs with sso. which is too bad.

What problems is Retool solving and how is that benefiting you?

We created our entire admin panel with retool. reduce time and cost for creating a from-scratch admin panel

Small Business (50 or fewer emp.)
May 08, 2022
 Source
Overall Rating:
5.0
SV
Survy V.
Cto
Share
"Easy to use, full featured, great support"
What do you like best about Retool?

There are a bunch of resources to get started and the customer support team is very responsive.

What do you dislike about Retool?

It's pricey for early-stage startups, but they do offer a startup package for free.

What problems is Retool solving and how is that benefiting you?

building internal tools to allow account managers to create and update content.

Small Business (50 or fewer emp.)
Apr 04, 2022
 Source
Overall Rating:
5.0
MG
Michele G.
Ceo
Share
"Best no code platform ever used"
What do you like best about Retool?

Easy to use and using SQL to execute CRUD operation make it very easy.

What do you dislike about Retool?

Pricing for some useful option is not very cheap, but it deserve his price.

What problems is Retool solving and how is that benefiting you?

I create small application in a very fast time for my customers

Small Business (50 or fewer emp.)
Mar 16, 2022
 Source
Overall Rating:
5.0
VB
Veltson B.
Head Of Partnerships
Share
"Retool is great to use and the documentation is pretty clear."
What do you like best about Retool?

I get suggestions on what to type for code. This helped me overcome the learning curve and made it easier to build things quickly. I have not used a competitor so I don't know how Retool would compare, but just in general good documentation that covers as many situations as possible is always the best.

What do you dislike about Retool?

I wish there were more Javascript query examples. Unless if that example is the real only way to be able to use Retool with JS. I felt pretty confused on how to manipulate different aspects of my table with Javascript and still don't really know how to do much more than the example given.

What problems is Retool solving and how is that benefiting you?

As mentioned above the only problem is not knowing how to fully use the JS Queries. I want to run an API call on about 9000 rows of data, and the API takes a while. The only way I have it set up is that I have to wait till the whole query is done before I can repopulate my table with the results- which just feels very hacky. I think there is a better way to do it, but trying to find it was hard. The benefits I realize are how powerful the UI is. I love the fact that I can easily build out these widgets and the biggest benefit of Retool is the ability to just manipulate the data easily in a safe read-only ara. I know that's one of the core product offerings, but it's just nice.

Small Business (50 or fewer emp.)
Mar 07, 2022
 Source
Overall Rating:
5.0
PS
Paul S.
C
Share
"Hit the ground running"
What do you like best about Retool?

Sales and Ops Support has been the differentiator when compared to other competitor products.

What do you dislike about Retool?

The pricing is a little confusing and I am a bit worried that I build something amazing but then it becomes to expensive to maintain with a big user base

What problems is Retool solving and how is that benefiting you?

Bringing all my data in one place and then representing it in a way that allows my staff to improve their delivery

Mid Market (51-1000 emp.)
Feb 15, 2022
 Source
Overall Rating:
5.0
Jan Daniel S. avatar
Jan Daniel S.
Product Manager Io T
Share
"Perfect tool for rapid development of Internal Tools"
What do you like best about Retool?

The various integrations, how easy it is to build new tools. The development is straightforward, and integration into Databases and other tools becomes very simple and can be done without the significant support of Software Engineers.

What do you dislike about Retool?

The number of modules and queries become pretty hard to handle very quickly. It's missing features to help organize different elements of an application. Sutruuringing of modules and questions could be done better.

What problems is Retool solving and how is that benefiting you?

Spending Engineering Resources on building internal management and Admin tools is a complex trade-off. Everyone knows it benefits internal processes in the long run, but it is harder to justify compared to customer requests and customer-facing features. So having a tool that significantly reduces the time required to build internal management and admin tools is a must-have. Retool is filling that perfectly.

Small Business (50 or fewer emp.)
Jan 26, 2022
 Source
Overall Rating:
5.0
MJ
Matthew J.
D
Share
"Director, Power Dispatch"
What do you like best about Retool?

It's very intuitive and simply works perfectly right out of the box.

What do you dislike about Retool?

I like it all. It would be nice to see a summary of things that don't match up or don't exist (from misspellings).

What problems is Retool solving and how is that benefiting you?

Interacting with Snowflake database data without having the end users needing to know SQL.

Small Business (50 or fewer emp.)
Jan 10, 2022
 Source
Overall Rating:
5.0
AG
Amir G.
Ceo
Share
"The Best App for Internal Tools"
What do you like best about Retool?

The past part of ReTool is how easy it is to gather data from multiple sources and build a highquality internal tool that anyone at our company can use.

What do you dislike about Retool?

I dislike the front-end of the application. At times it can be a little slow trying to build out the front-end.

What problems is Retool solving and how is that benefiting you?

We've solved a lot of problems at our Company using Retool. Some of them including managing our Quotes with customers, managing internal analytics, and vehicle management.