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Retool
4.6
(186)
1 deal available  | Redeemed by 24 software buyers
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Retool Reviews & Product Details

Retool Overview
What is Retool?

Retool is a low-code platform that allows users to seamlessly build internal tools in a short period of time. Users can create and customize tools using a drag-and-drop building platform that makes use of visual blocks that can be easily connected to their database.

Company Retool
Year founded 2017
Company size 51-200 employees
Headquarters San Francisco, California, United States
Social Media
Retool Categories on Findstack
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What Retool is best for?
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What are the pros and cons of Retool?
Retool Product Details
Capabilities
API
Segment
Small Business
Mid Market
Enterprise
Deployment Cloud / SaaS / Web-Based, On-Premise Linux, On-Premise Windows
Support 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support
Training Documentation
Languages English
Retool Pricing
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Retool Features
API Management
Automated Testing
Business Logic Automation
Cloud Integration
Community and Support
Cross-platform Compatibility
Custom Code Support
Customizable UI Components
Data Integration
Data Visualization
Database Management
Deployment Automation
Drag and Drop Interface
Event-Driven Actions
Form Builder
Mobile App Development
Multi-Platform Support
Multi-language Support
Pre-built Templates
Real-time Collaboration
Reporting and Analytics
Responsive Design
Role-Based Access Control
Scalability
Security Features
Third-party Integrations
User Authentication
Version Control
Visual Workflow Builder
Workflow Automation
Retool Media
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Retool Screenshots
Disclaimer
Our research is curated from diverse authoritative sources and meant to offer general advice. We don’t guarantee that our suggestions will work best for each use-case, so consider your unique needs when choosing products and services. Feel free to share your feedback.
Last updated: January 20, 2025
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186 Retool Reviews
4.6 out of 5
Small Business (50 or fewer emp.)
Aug 15, 2023
 Source
Overall Rating:
1.0
JP
James P.
Founder
Share
"A huge waste of time"
What do you like best about Retool?

Can make very simple apps work. Customer service is good.

What do you dislike about Retool?

(Been using Retool for a year) Extermely buggy: I have often waisted hours of my time trying to figure out why something does not work only to realise it is an issue on Retools side. Usually find a new bug a few times a week. Almost every new version they release breaks something in our system. Extermely slow: Developing anything larger than a small app is painful. The developer UI becomes slow and unresponsive, often crashing on a new macbook. The live apps are also very slow. Limited features: No native support for webhooks, queries are limited to 2 minutes. As a result, it is painful to develop event driven apps using external APIs.

What problems is Retool solving and how is that benefiting you?

Prototyping (very limited)

Mid Market (51-1000 emp.)
Feb 24, 2023
 Source
Overall Rating:
1.0
AK
Arnas K.
Founder
Share
"Sign up but only you want to get spammed by their email marketing"
What do you like best about Retool?

The tool itself is okay, nothing special but the email marketing is so aggressive.

What do you dislike about Retool?

Email marketing. I received probably 40 emails and I'm not even exaggerating.

What problems is Retool solving and how is that benefiting you?

Nocode for dashboards.

Small Business (50 or fewer emp.)
Jan 21, 2024
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Good for making dashboards"
What do you like best about Retool?

It makes creating dashboards very easy. You do not need to write any code which is very helpful.

What do you dislike about Retool?

There is no support for collaborative editing. Changes don't reflect for all the editors at the same time.

What problems is Retool solving and how is that benefiting you?

It is helping the non-tech staff use the database efficiently.

Mid Market (51-1000 emp.)
Oct 03, 2023
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Amazing group of tools"
What do you like best about Retool?

It's really helpful and it has a lot of tools that help me with my work and is easy to use, I use it on a daily basis, and it helps me get all the needed info to know more about my customer to support their inquiry.

What do you dislike about Retool?

it doesn't always ask about the authentication which leads to some errors sometimes.

What problems is Retool solving and how is that benefiting you?

Retool allows me to apply codes and provides me with the needed info to proceed with some necessary actions.

Mid Market (51-1000 emp.)
Jun 08, 2023
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"It was so simple and easy to navigate"
What do you like best about Retool?

As a coding newbie and budding Product Manager with a non-technical background, I built a retool app from scratch. I have basic knowledge of SQL but never worked with Javascript before; believe me, I could write Javascript with the help of Retool community. I got help whenever I needed it from the community - Amazing.

What do you dislike about Retool?

I love everything about Retool, so this is not a downside, just a suggestion that it would be nice to come up with the top 20 apps being built with Retool and make them as templates for use by stark beginners.

What problems is Retool solving and how is that benefiting you?

I have been able to use Retool to build forms for customers to use, and unlike other generic forms, I can customize the conditions of my input fields as it pleases me.

Small Business (50 or fewer emp.)
Apr 04, 2023
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Retool is intuitive and user-friendly"
What do you like best about Retool?

One of the things I appreciate most about Retool is its ease of use. The platform is intuitive and user-friendly, even for those with limited coding experience. The drag-and-drop interface makes creating new applications and customizing existing ones simple. Plus, the extensive library of pre-built components and integrations means that I can quickly build complex applications without starting from scratch.

What do you dislike about Retool?

One potential drawback of Retool is that it can be a bit expensive for smaller organizations or individual developers.

What problems is Retool solving and how is that benefiting you?

Retool helps me connect to virtually any data source or API, and it has a massive help in solving customers' request

Small Business (50 or fewer emp.)
Jan 12, 2023
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"the best no code tool I've seen so far, Retool are visionaries in the field"
What do you like best about Retool?

I love everything, but mostly, the ability to run AWS lambda functions directly from the tool help me to develop and operate my platform with great comfort and ease

What do you dislike about Retool?

nothing, I really like the toolit's a great tool

What problems is Retool solving and how is that benefiting you?

helping me to reduce the amount of time our team spends on internal tools developments

Mid Market (51-1000 emp.)
Nov 09, 2022
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"The perfect capture for Data!"
What do you like best about Retool?

I like that retool is easy to use to create whatever data capture tool you may need. Once its created the forms populate quick easily into a data table that is visible for all users.

What do you dislike about Retool?

I dislike that the Ui is not as friendly, but that is something that can be worked on.

What problems is Retool solving and how is that benefiting you?

Its solving us from using a data sheet to capture bonus for the end of the month, its also saving us from having to use just another google spread sheet.

Mid Market (51-1000 emp.)
Aug 23, 2022
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Incredible tool gives superpowers to anyone with a basic understanding of JS or SQL"
What do you like best about Retool?

Enables me, a relatively nontechnical person (who just knows some SQL and JS), to build prototypes and flows that I would have formerly needed eng support for

What do you dislike about Retool?

Nothing I dislike. It's amazing! Really great

What problems is Retool solving and how is that benefiting you?

Helps me build internal tools without having to pull in eng resources

Small Business (50 or fewer emp.)
Jun 27, 2022
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Retool just works."
What do you like best about Retool?

I used retool for an internal tool, and it let me build a dashboard on top of Postgres for others to use on the team, and it was great to build in.

What do you dislike about Retool?

Learning curve was a bit steep initially, but I was able to figure it out quite fast as it's based on JS + SQL

What problems is Retool solving and how is that benefiting you?

Retool is making it easy for me to build internal tools without having to waste hours on authentication/access control + UI design. It lets me put more time into the actual product rather than on internal tooling.

Small Business (50 or fewer emp.)
Jun 14, 2022
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Retool has been an excellent tool"
What do you like best about Retool?

It makes it super easy to put together operational and internal tools without needing to use engineers. It saves us a lot of time and engineering resources since Product Managers can build those tools themselves.

What do you dislike about Retool?

If you don't take extreme cart, it can be pretty difficult to keep track of all the variables you're using. It should also be simpler to trigger mutations by passing them variables.

What problems is Retool solving and how is that benefiting you?

We use Retool to build our internal tooling and it provides us a low-code platform to connect with our internal API's to build experiences for our operations users. Using retool we can build these things much more quickly and iterate on them without needing to divert engineering resources.

Small Business (50 or fewer emp.)
Apr 04, 2022
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Ottimo per raccolta dati senza scrivere programmi"
What do you like best about Retool?

Ottimo tool per creare veloci e facili applicazioni senza avere particolari conoscenza di sviluppo software. Utile per poter integrare altre applicazione tramite API

What do you dislike about Retool?

Se si vogliono realizzare applicazioni complesse con una sequenza di operazioni diventa un pò meno semplice e necessita di un'analisi di progetto più approfondita

What problems is Retool solving and how is that benefiting you?

Utilizzo di tool web tramite chiamte API. Inserimento massivo di record da parte di utenti "base" e collegamento a tabelle di altri database. Il tutto con risparmio di tempo e risorse.

Enterprise (> 1000 emp.)
Mar 06, 2022
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Nice tool for quick app building"
What do you like best about Retool?

easy interface and the different components offering high flexibility while building

What do you dislike about Retool?

sometimes its complicated to understand how certain UX could be implemented through the available components a guide with the most common approaches is nice to have

What problems is Retool solving and how is that benefiting you?

building in house tools to facilitate data services and products and honestly your software is a life saver when it comes to fast launch of a specific service.

Small Business (50 or fewer emp.)
Mar 01, 2022
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Excellent app for quickly getting things done"
What do you like best about Retool?

Love the flexibility to create lots of different apps. The integrations with all the different third parties is really helpful. In other tools I had to map out the APIs for third parties. In Retool, the API already existed with hundreds of endpoints and the variables already mapped out so it made integration really easy and quick.

What do you dislike about Retool?

Having a development background, it would be better to have more tools orientated to development of the javascript code

What problems is Retool solving and how is that benefiting you?

Quickly made small apps to solve simple business problems where they don't need full database access, but do need to update a few rows with some data, so we can restrict a db user to that and give them a functional user interfere to make it really simple and quick for them

Mid Market (51-1000 emp.)
Feb 16, 2022
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Awesome! Best tool quickly create panels for internal teams"
What do you like best about Retool?

Its usability, very easy to drag and drop some UI elements and integrate with APIs or databases. Very easy to use for new developers or for those with less coding experience.

What do you dislike about Retool?

The only complaint I feel is the role management. No options to restrict access to panels based on roles within the internal team. Also, there is no way to group certain panels by functionality or team.

What problems is Retool solving and how is that benefiting you?

Creating panels for internal teams. It's so easy to use that even people with no coding experience are able to spin up tools for their own with minimal inputs from devs. Also easy to maintain with its version management system

Small Business (50 or fewer emp.)
Jan 25, 2022
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Perfect Solution to creating internal apps quickly"
What do you like best about Retool?

Extremely Intuitive Great UI Good Range of data sources

What do you dislike about Retool?

Access Controls are on the more expensive plan.

What problems is Retool solving and how is that benefiting you?

Automation of manual business processes. Creation of internal tools for non-technical staff

Small Business (50 or fewer emp.)
Jan 12, 2022
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Perfect platform for startups rapidly building internal tools"
What do you like best about Retool?

Retool is an insanely fast tool for rapidly prototyping new applications and deploying into production environments. 95+% of the components required are available and immediately work out of the box with minimal onboarding. The development interface is very intuitive. As a developer I found myself rarely needing to refer to docs. Any startup quickly building applications or large organization re-thinking back-office utilities should consider Retool. I rarely write reviews; this is one of those cases where I have been so impressed by a product that I am going out my way to share.

What do you dislike about Retool?

Performance could be improved. It's not a blocker, but there is additional query overhead that requires tuning. Applications are not as snappy as a fully custom solution, especially for repetitive tasks that require data loading, e.g. quickly flagging results in a table with a checkbox. For our usage, this is an easy trade-off for the speed of application development and low maintenance requirements.

What problems is Retool solving and how is that benefiting you?

We were able to replace custom administrative tooling (React + Blueprint and Spring Boot) in a matter of days and quickly augment with new features. Development speed is easily 10x vs custom build.

Small Business (50 or fewer emp.)
Dec 27, 2021
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"An easy and fast backoffice builder tool"
What do you like best about Retool?

The number of integrations ready to be used to create a back-office panel. Salesofrce, AWS S3 and DynamodDb were the most useful for our use case. We have tried a few of other services and they were not so easy to use.

What do you dislike about Retool?

We would like some more flexibility in the elements personalization, but it's hopeful something that will come soon

What problems is Retool solving and how is that benefiting you?

We managed to fastly and easily create a complete back-office for our platform.

Small Business (50 or fewer emp.)
Oct 15, 2021
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Retool Review"
What do you like best about Retool?

I love how retool is so easy to use and versatile.

What do you dislike about Retool?

It sometimes has a confusing UI and is not fully optimized for mobile

What problems is Retool solving and how is that benefiting you?

Customer problems

Mid Market (51-1000 emp.)
Sep 12, 2021
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Loved the customisable design"
What do you like best about Retool?

The fact that you can do so much with retool, the customisable design is the highlight. It makes work so easy and streamlined

What do you dislike about Retool?

It has a slight learners curve, takes a little time to understand where you can customise the design from.

What problems is Retool solving and how is that benefiting you?

Retool is helping us for streamlining user comments and identifying problems that users are facing