QuickBooks Point of Sale Reviews & Product Details

It's really a great program all around and just what our company needs to process orders, invoices, and payroll.

The only dislike is the number of licenses we are allowed and the fact that our licenses are always crashing so we delete them and create a new one each time that happens. It only seems to happen if we close down the program with any windows still open.

It's pretty neutral in this category.

There are a ton of features to use on this program however all/most are intuitive and easy to use or figure out. It's also nice that the dashboard gives you easy shortcuts to their complex information like ovearll expenses & sales.

Although there are a ton of great features, it seems that you can lock some features to employees. This is great however I wish anything locked would not be available as a tab or on the dashboard.

Quickbooks puts everything for quoting and purchasing into one place. If it could integrate or become similar to a follow up or lead-tracking program like Pipedrive, it'd be even better.

Very simple and easy to use for non-tech people. Intuitive design and options make it easy to figure out as you go if needed. Easily create and delete items, orders, service requests, etc. Also syncs both store locations very easily with very few issues.

Crashes every now and then. Also wish I could tab between different options without having to back fully out of a project. For example: If I am editing an item in the item list, and then want to check a purchase order, I have to back out of the item list instead of being able to tab between the two options.

As a small furniture and interior design retail business, we use this for all of our business transactions, from selling a placemat to coordinating orders for entire hotel design projects. It is simple and very intuitive to use, even as a computer-illiterate person! We are able to store notes on each of our customers and each of our vendors which saves a lot of time when customers call in about orders or when needing to reach out to a vendor.

I like how easy it was for me to pick up where my predecessor left off. My company had different branches that all had to be tracked, so the ease of switching between payable and receivable accounts made was a tremendous advantage.

I am not particularly fond of how data entries input on older versions change when you try to compile all the sales, payments, etc on a newer version. While this can be avoided by maintaining the newest version available, my company chose to work with an older version for quite of few years, and then update.

This product allows me to track all my sales and payments of my company's separate branches to better understand how well my company is doing. The benefit of this system is that I can see what parts of company are causing profit loses and what exactly the reasons behind that are.

Quickbooks stores all the information needed and is easy to navigate

The enter button saves what you're working on instead of equaling the math

We are able to look up invoices and payments quickly if a customer calls in. We also are able to download orders from our website.

Easy to use interface. We are able to navigate easily.

Not all functions work as advertised. Unable to do a mobile sync.

We are able to easily search inventory and provide real-time answers.

quickbooks lets us save customer contact information which is very helpful when needing to reach out. i also love that we are able to check our inventory with ease. it is great to be able to see what we have at both locations of our store and easily let a customer know if an item is in stock.

sometimes quickbooks lags or just fails to load what i am looking for, when this happens, our customers think we are uninformed but it really is just the older version of the program that we are using.

ease of use when it actually works. it is very easy to save notes on customers in their profiles which i love.

It's very easy and intuitive to use. Just need to get used to layout/wording

The discount option when use quick access does not utilize the pre-programmed discounts, ie: members. Finding key words for items is not as easy either.

n/a---just used the POS; the office utilized these benefits

It is easy to learn. I never used it before and was worried when hired and learned quick books was the way we had to manage everything with payment. I also like the accuracy.

I dislike that there is a lot going on, although it is easy to use for what I need it for the other aspects of it are a bit all over the place.

Keeping customers organized is a huge problem we solved.

I have been using Quickbooks POS software for about 3 years. I have been the manager for the retail store and I had previous QB experience. I have found the QB POS easy to learn and easy to teach others. Teaching others is the main thing that I have really liked.

Customer support. If there is a problem and you need to call customer support, it has been closed on weekends. I upgraded the computer system on a saturday, figured I would call and get it all ready to go for a monday morning opening. QB support was closed, therefore I had to call during normal business hours during the week when I was trying to use the POS system and had to wait on hold for almost 30 minutes....

Easy to do all transactions such as credit cards, end of the day cashup, we are able to import to the quickbooks desktop software. makes things easier at end of month and end of year.

This POS system is one of the best in the market, it provides a wide range of features that will expand your business. I use it mainly for a clothing store and some of the features like inventory and invoice generator are really good.

The fact that is lags whenever the items reach 10K is a bummer. At first I thought it was my PC but it wasn't.

Quickbooks POS includes a loyalty program feature, that keeps track of current or new customers and saves all purchases that have been made in a range of time.

The thing i like best about quickbooks it that is keeps a record online of all of your transactions.

I don't think there is much to dislike. The problem that may come to my mind is that quickbooks has a function that classifies different similar sales into categories, and this has the potential to go wrong I suppose.

I think accounting and organization of spending or receipts are what Quickbooks helps with

I like how easy and instinctive the software is to use. I'm not great with technology, and it is really simple to use.

I'm still digging deeper into everything the software will allow me to do, so this may change, but as of now, there isn't anything about it that I don't like. I got away from using it for a bit, but I plan to return to the software to start 2018.

The biggest business problem I have solved is that is has made tracking my finances much easier and more streamlined. In turn, I know I am not missing expenses and revenue which, come tax time, will be a huge benefit for me to have more accurate records than I have in the past.

Quickbooks makes it easy to store comprehensive customer info, and pull up cards on file quickly to complete payment in a matter of seconds.

It can be difficult to figure out small things - If you accidentally enroll a customer in a rewards program long enough for rewards to accumulate, you'll get a pop-up asking if you want to apply the reward to every purchase of theirs. This occurs even after you un-enroll the customer. I never figured out how to stop those pop-ups, because the software can be a little overwhelming to navigate.

Working at a Dog Daycare, many customers aren't interested in hanging out in the lobby for too long when they come in after work to pick up their dog. They just want to grab their furry friend and go home, which is understandable! QuickBooks made it easy to store customer info, including card info, so that customers could be in and out without fumbling with getting their card out.

Easy to use and train, has the great feature of being able to add administrators to modify and change things such as price or inventory, has user setting to allow for working but no access to changes. Auto generates UPC codes and can organize info into categories such as price,title,alphabetically or merchandise brand

The theme is very outdated, looks like something out of the 2000’s. Reminds me a lot of windows xp in terms of theme. Could use a face lift. Also a bit complicated to navigate and change certain settings, a search bar for settings would be very helpful.

Being able to keep inventory and prices in one place is great, end of day sales report also a very good feature. Able to keep records from everything that’s been changed and/or sold

I like all the different types of reports you can run, see YTD sales.

Sometimes it shuts down while working on something and it doesn’t save

Running reports to keep items in stock based on what we’ve recently sold

As a newcomer to point of sale systems, I think that quickbooks is relatively easy to use and learn. It is relatively straightforward when navigating through the different tabs.

The POS used to freeze fairly often, and we would have to restart Quickbooks. Occasionally we would have to reach out to Quickbooks support due to glitches, and they would be hard to reach. However, it has been easier to get assistance recently. Also, sometimes the clocking in and out feature freezes, which can be problematic for employees that have busy closing or opening shifts.

Use the POS system to track basic inventory/sales/etc. and connect with the Quickbooks accounting system. While I do not have a point of comparison with other POS systems, my coworkers report that it was easier to use.

This is the standard in bookkeeping and it's ease of use is refreshing. Various updates have stabilized any bugs it previously had so I have no complaints really at this point. If you're in a bind and need to choose, quickbooks wont do you wrong.

Although you can easily get used to the product, there are still ways I'm sure to ease a novice into all the processes of the software. Maybe an even more dumbed down approach would work?

Everything from bookkeeping to expenses are managed nicely and clearly. It's a nice benefit to have everything organized and clearly stated in front of you. These guys are a well known brand for a reason. Novice users will not stress out getting started with QuickbookPOS, intermediate users will be satisfied and pleasantly surprised, and expert users can even be surprised with the sophisticated range of use they will find and tasks they can accomplish with this product!

Easy to use especially for my associates who are older.

Constant random issues that pop up and customer service take forever answering basic questions

Great for all kinds of sales reports

The ease of entering payments and invoices

The cost and not being able to add as many users as we need

All of our information in one easy to find location