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QuickBooks Point of Sale Logo
QuickBooks Point of Sale
4.1
(89)
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QuickBooks Point of Sale Reviews & Product Details

QuickBooks Point of Sale Overview
What is QuickBooks Point of Sale?

QuickBooks POS is an online tool built for retail business owners. This allows users to manage and integrate retail businesses—online and in-store–accessible via one central dashboard. With QuickBooks POS, owners can easily identify payments, track sales and manage inventory.

Company Intuit Inc.
Year founded 1983
Company size 10,001+ employees
Headquarters Mountain View, California, United States
Social Media
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QuickBooks Point of Sale Product Details
Segment
Small Business
Mid Market
Enterprise
Deployment Cloud / SaaS / Web-Based, Desktop Windows, On-Premise Windows
Support 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support
Training Documentation
Languages English
QuickBooks Point of Sale Pros and Cons
Pros
  • Multiple payment options including contactless, gift cards, and mobile wallets.
  • Direct eCommerce integration with synchronized inventory
  • Detailed reports and analytics with VAT and tax management options
  • Marketing and sales tools for loyalty programs and referral campaigns
Cons
  • Limited supply chain management options
  • Expensive hardware options with a flat one-time payment structure
  • No employee management tools
QuickBooks Point of Sale Features
Accounts Payable
Accounts Receivable
Audit Trail
Automated Reminders
Bank Reconciliation
Billing & Invoicing
Budgeting & Forecasting
Compliance management
Customer Management
Customizable Reports
Dashboards & Analytics
Data Import/Export
Expense Tracking
Financial Reporting
Fixed Asset Management
General Ledger
Integration with Third-Party Apps
Inventory Management
Mobile Access
Multi-Company
Multi-currency
Payroll Management
Project Accounting
Purchase Orders
Recurring Billing
Revenue Recognition
Sales Orders
Tax Management
Time & Expense Tracking
Vendor Management
QuickBooks Point of Sale Media
Disclaimer
Our research is curated from diverse authoritative sources and meant to offer general advice. We don’t guarantee that our suggestions will work best for each use-case, so consider your unique needs when choosing products and services. Feel free to share your feedback.
Last updated: November 23, 2024
QuickBooks Point of Sale Logo
89 QuickBooks Point of Sale Reviews
4.1 out of 5
Small Business (50 or fewer emp.)
Jan 31, 2018
 Source
Overall Rating:
3.0
KM
Kim M.
Communication Director And Events Coordinator
Share
"Using quickbooks"
What do you like best about QuickBooks Point of Sale?

It keeps everything and is very accurate

What do you dislike about QuickBooks Point of Sale?

It quits a lot and is quirky in operation of it.

What problems is QuickBooks Point of Sale solving and how is that benefiting you?

We use it to keep track of income and remind customers. It is very accurate and has a good tracking tool with it.

Mid Market (51-1000 emp.)
Jan 26, 2018
 Source
Overall Rating:
3.0
AN
Alice N.
Founder
Share
"Troublesome and buggy"
What do you like best about QuickBooks Point of Sale?

I like the fact that the item lists are in alphabetical order. That’s about it.

What do you dislike about QuickBooks Point of Sale?

I dislike that different stores within POS do not communicate with each other (meaning I cannot search one customer’s history in each store and find the same content). I also dislike the fact that when searching for customers, sometimes the customer name does not populate unless you go to customer list. It’s annoying.

What problems is QuickBooks Point of Sale solving and how is that benefiting you?

We are helping solve inventory issues, but again the trouble with not being able to communicate the Same info in between stores.

Small Business (50 or fewer emp.)
Jul 22, 2016
 Source
Overall Rating:
3.0
JJ
J. Michael J.
Owner/Director
Share
"Quick Books"
What do you like best about QuickBooks Point of Sale?

It appears to be comprehensive and my CPA uses it.

What do you dislike about QuickBooks Point of Sale?

It is complicated. When my CPA is not around, I cannot do payroll functions as it is not intuitive. Also, from the day I first loaded it into my laptop, it loads very, very slowly (sometimes takes and hour to fully load) and when it is running, the entire laptop runs very slowly.

What problems is QuickBooks Point of Sale solving and how is that benefiting you?

In my business, it does accounts and payroll.

Mid Market (51-1000 emp.)
Jul 05, 2016
 Source
Overall Rating:
3.0
DB
Derek B.
Graduate Admissions Assistant
Share
"Quickbooks POS"
What do you like best about QuickBooks Point of Sale?

I like the overall customer service associated with the program. I have had some questions which have been answered in a very short amount of time and it did not takeme a long time to get in contact with somebody who was able to answer my questions. I think that the website is great for all affiliates however, I wish there was more of a focus on the overall management chain.

What do you dislike about QuickBooks Point of Sale?

I find the lack of a streamline design to really be disappointing and complicating to use. This design does not allow the users to focus on the material but instead the user has to work on understanding the application and then going through and re-evaluating the data.

What problems is QuickBooks Point of Sale solving and how is that benefiting you?

I think that this program has allowed me to opportunity to grow and understand more about the corporate world. Using a survey webpage is great because it allows great communication between both customers and the professionals managing and inputting the data.

Small Business (50 or fewer emp.)
Oct 06, 2017
 Source
Overall Rating:
2.5
AS
Alison S.
Founder
Share
"Great until it's not great! "
What do you like best about QuickBooks Point of Sale?

Customer service was always extremely helpful. Jason was awesome

What do you dislike about QuickBooks Point of Sale?

When it didn't work I had to sit on the phone for hours because no one locally could fix it

What problems is QuickBooks Point of Sale solving and how is that benefiting you?

POS and inventory

Small Business (50 or fewer emp.)
Jan 13, 2018
 Source
Overall Rating:
1.0
Dorca N. L. avatar
Dorca N. L.
Accountant
Share
"Quickbooks POS"
What do you like best about QuickBooks Point of Sale?

The only thing I liked of this was that it was easy for the cashiers to use. It was very difficult and frustrating since we really needed a POS program urgently, so we chose this one because it was from the same accounting program we use, so it would be supposedly easier to integrate. It looked it was really simple to use and to implement tho, so at least the setting up wasn't that complicated as everything else. I hope that at some point they fix it so it can be use later on, who knows! Maybe they do make it better, since this company has other great products (such as QB's!)

What do you dislike about QuickBooks Point of Sale?

Everything else, it was really difficult to connect it even with Quickbooks itself. We sent more than 15 hours a week just trying to work with the support via phone, it was useless, not even them could fix it. I thought it was going to be a great product since its Intuit's, I was very dissapointed. They offered another solution via another program they are offering, but it was way too expensive, the price was prohibitive! As of, today the problem couldn't been fixed. So it was a waste of money and time.

What problems is QuickBooks Point of Sale solving and how is that benefiting you?

We were trying to have it available for all the stores and with the mobile-stores too.

Small Business (50 or fewer emp.)
Dec 20, 2023
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"It is really helping businesses with customer and inventory management tools etc"
What do you like best about QuickBooks Point of Sale?

It is a tablet compatible POS solution for business. Very handy and seamless to use.

What do you dislike about QuickBooks Point of Sale?

It's all good! Very few complaints are received from businesses using the service.

What problems is QuickBooks Point of Sale solving and how is that benefiting you?

It's is helping businesses with inventory and customer management tools under one dashboard.

Small Business (50 or fewer emp.)
Nov 23, 2021
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Quickbooks Is Great"
What do you like best about QuickBooks Point of Sale?

I like Quickbooks because it's super easy to use! It's a really quick way to put orders in while you're taking them, AND be able to give the client their total in real time.

What do you dislike about QuickBooks Point of Sale?

Some times the search bar doesn't work when searching for accounts so you have to go to the actual accounts screen, which takes a little more time. Sometimes quickbooks doesn't let you save an estimate and you have to start over

What problems is QuickBooks Point of Sale solving and how is that benefiting you?

you won't have to do the math on your own. quickbooks will add up the order total and you can discount or add shipping at the end and it will include in order totals.

Small Business (50 or fewer emp.)
Aug 12, 2019
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Quickbook review"
What do you like best about QuickBooks Point of Sale?

I liked their POS feature when I used it in a hotel because it was easy for us to check in and chech out guests

What do you dislike about QuickBooks Point of Sale?

sometimes it is hard to find customer profile

What problems is QuickBooks Point of Sale solving and how is that benefiting you?

POS system has made my work easy because it is easy, efficient and reliable. I did not find any security threats

Small Business (50 or fewer emp.)
Jun 01, 2019
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Accounting"
What do you like best about QuickBooks Point of Sale?

It is easy to keep track of spending and buying.

What do you dislike about QuickBooks Point of Sale?

There is a learning curve with the product.

What problems is QuickBooks Point of Sale solving and how is that benefiting you?

Invoices

Small Business (50 or fewer emp.)
Feb 11, 2019
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Just what you need for retail "
What do you like best about QuickBooks Point of Sale?

Massive system allows you to fully organize and customize entry of items, organize departments and run reports on your best and worst sellers. You can look at full histories of items and keep receipt and customer records from the day you open.

What do you dislike about QuickBooks Point of Sale?

Lack of customization in the sale window. I would like to see more button options. And an increased view size on larger monitors.

What problems is QuickBooks Point of Sale solving and how is that benefiting you?

Finding customers old receipts is easy with this software. You can look up individual items or the purchase date or the customers name. No receipts needed.

Small Business (50 or fewer emp.)
Jan 22, 2019
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Quickbooks"
What do you like best about QuickBooks Point of Sale?

Quickbooks is super easy to use and I can keep all my business transactions organized in one easy place.

What do you dislike about QuickBooks Point of Sale?

I don’t like the amount of time it took to learn

What problems is QuickBooks Point of Sale solving and how is that benefiting you?

Transaction management, invoices, payroll etc

Small Business (50 or fewer emp.)
Apr 11, 2018
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"GREAT and EASY TO USE FOR ALL EMPLOYEES"
What do you like best about QuickBooks Point of Sale?

User Friendly, easy to train, make changes to inventory, Sales and Customer Tracking

What do you dislike about QuickBooks Point of Sale?

Nothing we love it, the employees find it very easy to use

What problems is QuickBooks Point of Sale solving and how is that benefiting you?

Inventory, Customer Rewards Program - Our regulars love this

Small Business (50 or fewer emp.)
Mar 21, 2018
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Quickbooks is easy to use"
What do you like best about QuickBooks Point of Sale?

It has everything you need. Sales. purchasing, deposits. Taxes

What do you dislike about QuickBooks Point of Sale?

Updates, i don't like the updates, they suggest updating frequently

What problems is QuickBooks Point of Sale solving and how is that benefiting you?

P.O.S, inventory issues.

Small Business (50 or fewer emp.)
Jan 28, 2018
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Quick and efficient"
What do you like best about QuickBooks Point of Sale?

how quick the program is when it comes to small hiccups in the system and how simple of a fix it will be for the outcome. it’s the easiest most user friendly system that i’ve run into in a retail environment.

What do you dislike about QuickBooks Point of Sale?

as of 2018 there have been a few new updates that do interfere sometimes with my touch screen computers i use as a pos system

What problems is QuickBooks Point of Sale solving and how is that benefiting you?

Finalizing transactions.

Small Business (50 or fewer emp.)
Dec 28, 2017
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Quickbooks"
What do you like best about QuickBooks Point of Sale?

All levels of business management software

What do you dislike about QuickBooks Point of Sale?

It is Hard to edit the inventory levels.

What problems is QuickBooks Point of Sale solving and how is that benefiting you?

Solving all business problems

Small Business (50 or fewer emp.)
Nov 16, 2017
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Great office tool"
What do you like best about QuickBooks Point of Sale?

Very easy to get around. Everything is easy to find

What do you dislike about QuickBooks Point of Sale?

no dislikes. I can't find anything wrong

What problems is QuickBooks Point of Sale solving and how is that benefiting you?

customer contact

Small Business (50 or fewer emp.)
Jul 14, 2017
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"I am a QuickBooks ProAdvisor"
What do you like best about QuickBooks Point of Sale?

I love that it has been improved on for over 32 years and I own every single year since DOS. I am able to support my clients on it, and help them to run their bookkeeping for their small business.

What do you dislike about QuickBooks Point of Sale?

Intuit is always pushing that horrific QBO and my clients and I hate it. I have a contest every year to see who can take the most clients off of that version. The desktop is far superior and most corporate small businesses are on it.

What problems is QuickBooks Point of Sale solving and how is that benefiting you?

It is great for my clients with storefronts

Small Business (50 or fewer emp.)
Jan 20, 2017
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Easy to us"
What do you like best about QuickBooks Point of Sale?

I love the user interface. It's a very simple and easy to use program. Most things are quite intuitive and easy to find.

What do you dislike about QuickBooks Point of Sale?

Occasionally you do have to jump through some hoops to find what you're looking for, but that is the only thing I am unhappy with.

What problems is QuickBooks Point of Sale solving and how is that benefiting you?

This program helps us to keep track of our employees' time cards, product sales, and inventory. It has great notifications that tell us when we are low or if we are off.

Small Business (50 or fewer emp.)
Oct 18, 2016
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Love how easy to use it is!"
What do you like best about QuickBooks Point of Sale?

Kept accurate inventory and was able to compare prior daily and yearly sales. Love that my employees could clock in and out through QuickBooks POS. Could print reports for taxes and was easy to use!

What do you dislike about QuickBooks Point of Sale?

Price, seems high but for everything it does it was worth it. Saved me from useing an accountant and paying someone else to keep my books. I was able to do it all myself.

What problems is QuickBooks Point of Sale solving and how is that benefiting you?

Taxes, I was able to use the help button to walk me through the correct taxes to charge when ringing up customers and what to take out of my employees paychecks.

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