QuickBooks POS is an online tool built for retail business owners. This allows users to manage and integrate retail businesses—online and in-store–accessible via one central dashboard. With QuickBooks POS, owners can easily identify payments, track sales and manage inventory.
Segment |
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Deployment | Cloud / SaaS / Web-Based, Desktop Windows, On-Premise Windows |
Support | 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support |
Training | Documentation |
Languages | English |
It keeps everything and is very accurate
It quits a lot and is quirky in operation of it.
We use it to keep track of income and remind customers. It is very accurate and has a good tracking tool with it.
I like the fact that the item lists are in alphabetical order. That’s about it.
I dislike that different stores within POS do not communicate with each other (meaning I cannot search one customer’s history in each store and find the same content). I also dislike the fact that when searching for customers, sometimes the customer name does not populate unless you go to customer list. It’s annoying.
We are helping solve inventory issues, but again the trouble with not being able to communicate the Same info in between stores.
It appears to be comprehensive and my CPA uses it.
It is complicated. When my CPA is not around, I cannot do payroll functions as it is not intuitive. Also, from the day I first loaded it into my laptop, it loads very, very slowly (sometimes takes and hour to fully load) and when it is running, the entire laptop runs very slowly.
In my business, it does accounts and payroll.
I like the overall customer service associated with the program. I have had some questions which have been answered in a very short amount of time and it did not takeme a long time to get in contact with somebody who was able to answer my questions. I think that the website is great for all affiliates however, I wish there was more of a focus on the overall management chain.
I find the lack of a streamline design to really be disappointing and complicating to use. This design does not allow the users to focus on the material but instead the user has to work on understanding the application and then going through and re-evaluating the data.
I think that this program has allowed me to opportunity to grow and understand more about the corporate world. Using a survey webpage is great because it allows great communication between both customers and the professionals managing and inputting the data.
Customer service was always extremely helpful. Jason was awesome
When it didn't work I had to sit on the phone for hours because no one locally could fix it
POS and inventory
The only thing I liked of this was that it was easy for the cashiers to use. It was very difficult and frustrating since we really needed a POS program urgently, so we chose this one because it was from the same accounting program we use, so it would be supposedly easier to integrate. It looked it was really simple to use and to implement tho, so at least the setting up wasn't that complicated as everything else. I hope that at some point they fix it so it can be use later on, who knows! Maybe they do make it better, since this company has other great products (such as QB's!)
Everything else, it was really difficult to connect it even with Quickbooks itself. We sent more than 15 hours a week just trying to work with the support via phone, it was useless, not even them could fix it. I thought it was going to be a great product since its Intuit's, I was very dissapointed. They offered another solution via another program they are offering, but it was way too expensive, the price was prohibitive! As of, today the problem couldn't been fixed. So it was a waste of money and time.
We were trying to have it available for all the stores and with the mobile-stores too.
It is a tablet compatible POS solution for business. Very handy and seamless to use.
It's all good! Very few complaints are received from businesses using the service.
It's is helping businesses with inventory and customer management tools under one dashboard.
I like Quickbooks because it's super easy to use! It's a really quick way to put orders in while you're taking them, AND be able to give the client their total in real time.
Some times the search bar doesn't work when searching for accounts so you have to go to the actual accounts screen, which takes a little more time. Sometimes quickbooks doesn't let you save an estimate and you have to start over
you won't have to do the math on your own. quickbooks will add up the order total and you can discount or add shipping at the end and it will include in order totals.
I liked their POS feature when I used it in a hotel because it was easy for us to check in and chech out guests
sometimes it is hard to find customer profile
POS system has made my work easy because it is easy, efficient and reliable. I did not find any security threats
It is easy to keep track of spending and buying.
There is a learning curve with the product.
Invoices
Massive system allows you to fully organize and customize entry of items, organize departments and run reports on your best and worst sellers. You can look at full histories of items and keep receipt and customer records from the day you open.
Lack of customization in the sale window. I would like to see more button options. And an increased view size on larger monitors.
Finding customers old receipts is easy with this software. You can look up individual items or the purchase date or the customers name. No receipts needed.
Quickbooks is super easy to use and I can keep all my business transactions organized in one easy place.
I don’t like the amount of time it took to learn
Transaction management, invoices, payroll etc
User Friendly, easy to train, make changes to inventory, Sales and Customer Tracking
Nothing we love it, the employees find it very easy to use
Inventory, Customer Rewards Program - Our regulars love this
It has everything you need. Sales. purchasing, deposits. Taxes
Updates, i don't like the updates, they suggest updating frequently
P.O.S, inventory issues.
how quick the program is when it comes to small hiccups in the system and how simple of a fix it will be for the outcome. it’s the easiest most user friendly system that i’ve run into in a retail environment.
as of 2018 there have been a few new updates that do interfere sometimes with my touch screen computers i use as a pos system
Finalizing transactions.
All levels of business management software
It is Hard to edit the inventory levels.
Solving all business problems
Very easy to get around. Everything is easy to find
no dislikes. I can't find anything wrong
customer contact
I love that it has been improved on for over 32 years and I own every single year since DOS. I am able to support my clients on it, and help them to run their bookkeeping for their small business.
Intuit is always pushing that horrific QBO and my clients and I hate it. I have a contest every year to see who can take the most clients off of that version. The desktop is far superior and most corporate small businesses are on it.
It is great for my clients with storefronts
I love the user interface. It's a very simple and easy to use program. Most things are quite intuitive and easy to find.
Occasionally you do have to jump through some hoops to find what you're looking for, but that is the only thing I am unhappy with.
This program helps us to keep track of our employees' time cards, product sales, and inventory. It has great notifications that tell us when we are low or if we are off.
Kept accurate inventory and was able to compare prior daily and yearly sales. Love that my employees could clock in and out through QuickBooks POS. Could print reports for taxes and was easy to use!
Price, seems high but for everything it does it was worth it. Saved me from useing an accountant and paying someone else to keep my books. I was able to do it all myself.
Taxes, I was able to use the help button to walk me through the correct taxes to charge when ringing up customers and what to take out of my employees paychecks.