Melio Deal: $50 cashback
Melio background blur
Melio Logo
Melio
4.6
(135)
Why Findstack is free?
Findstack is free for users because vendors pay us when they receive web traffic and sales opportunities. Findstack directories list all vendors — not just those that pay us so that you can make the best-informed purchase decision possible.
Findstack offers objective and comprehensive comparisons to help you find the best software. We may earn a referral fee when you visit a vendor through our links. Learn more

Melio Reviews & Product Details

Melio Overview
What is Melio?

Melio is a free & simple bill pay solution for small businesses, accountants, and bookkeepers. Pay any business expense with just a few clicks.

Melio Categories on Findstack
Ask Questions about Melio
What Melio is best for?
How does Melio compare to Synder?
What are the pros and cons of Melio?
Melio Product Details
Segment
Small Business
Mid Market
Freelancer
Ease of use
Beginner
Intermediate
Deployment Cloud / SaaS / Web-Based
Support Email/Help Desk, FAQs/Forum
Training Documentation
Languages English
Melio Media
Disclaimer
Our research is curated from diverse authoritative sources and meant to offer general advice. We don’t guarantee that our suggestions will work best for each use-case, so consider your unique needs when choosing products and services. Feel free to share your feedback.
Last updated: November 24, 2024
Melio Logo
135 Melio Reviews
4.6 out of 5
Small Business (50 or fewer emp.)
Jul 05, 2022
 Source
Overall Rating:
4.5
DM
Deena M.
Office Manager
Share
"Melio is very easy to use and has no fees!"
What do you like best about Melio?

Melio links with QuickBooks Online very easily and shows scheduled payments. It is very user friendly.

What do you dislike about Melio?

I can't think of any! I have had no problems!

What problems is Melio solving and how is that benefiting you?

Free bill pay!

Small Business (50 or fewer emp.)
Feb 21, 2022
 Source
Overall Rating:
4.5
Sabrina S. avatar
Sabrina S.
Owner
Share
"Easy Way to Pay Vendors and Account for Payments"
What do you like best about Melio?

I love that I can schedule bill payments directly in QuickBooks online and you can see exactly who you paid and how much in the QuickBooks feed.

What do you dislike about Melio?

I have had some trouble with international payments which was a bit frustrating but ultimately was resolved.

What problems is Melio solving and how is that benefiting you?

Previously, one of my clients would pay bills through their bank and that meant some of the vendor payments were lumped together and not easy to see who was paid and how much. Now with Melio, this is extremely clear and bookkeeping is easier.

Small Business (50 or fewer emp.)
Feb 11, 2022
 Source
Overall Rating:
4.5
JC
Juan Pablo C.
Marketing Specialist
Share
"Review Melio"
What do you like best about Melio?

Its a very usefull platform with a very intuitive navigation thath make easy a lot of process

What do you dislike about Melio?

Honestly, for the moment work very well, but im going to stay tune

What problems is Melio solving and how is that benefiting you?

Automatized the payments of my clients

Small Business (50 or fewer emp.)
Feb 06, 2022
 Source
Overall Rating:
4.5
Renato T. avatar
Renato T.
Co Founder & Managing Director
Share
"Free and simple accounts payable solution for small businesses"
What do you like best about Melio?

Melio is a free B2B online payment platform tailored to the needs of small businesses in the United States. It's a great alternative to the time-consuming and costly bill-paying methods that these companies are currently using.

What do you dislike about Melio?

Melio only works with QuickBooks and does not support international payments.

What problems is Melio solving and how is that benefiting you?

Melio assists in maintaining control and minimizing cash flow issues.

Small Business (50 or fewer emp.)
Feb 03, 2022
 Source
Overall Rating:
4.5
CV
Cheryl V.
Owner
Share
"Inexpensive Way To Get Paid From Your Customers"
What do you like best about Melio?

There are no fees to get paid. I like that it is also free for my customers if they choose the ACH method & it is inexpensive for CC payments.

What do you dislike about Melio?

Sometimes the invoice due dates I have in Quickbooks don't match the due dates imported into Melio.

What problems is Melio solving and how is that benefiting you?

I'm saving money by giving my customers a free or inexpensive way to pay me online. My customers also like the bill pay feature.

Small Business (50 or fewer emp.)
Aug 13, 2020
 Source
Overall Rating:
4.5
JS
Joshua S.
Founder
Share
"Simple way to pay and get paid. Nice scheduling features"
What do you like best about Melio?

The ability to schedule payments to vendors far in advance. This saves our business a lot of time when it comes to end-of-month task items. The UI is also extremely easy to understand and work around. Unlike allot of other payment processors, Melio has the ability to do Credit Cards and ACH transfers. There fees are extremely low for ACH transfers.

What do you dislike about Melio?

Very minor things. It is not possible to change the default purple color. You cannot preview or edit the emails that are sent to payers or recipients. This makes it impossible to keep things on brand.

What problems is Melio solving and how is that benefiting you?

We pay monthly royalties to educators using Melio.

Small Business (50 or fewer emp.)
Jan 03, 2023
 Source
Overall Rating:
4.0
HH
Heidi H.
Owner
Share
"Melio is excellent for small businesses"
What do you like best about Melio?

We love that Melio integrates with QBO online and is free to use for basic payments. We've paid expedite fees and check fees when needed and like that there is an option to pay or not pay fees based on our client needs and timing.

What do you dislike about Melio?

Melio can be a little glitchy when trying to add new clients for our firm. Having to add them from a specifc QBO login can get a little cumbersome and Melio retains old ghost bills that can't be deleted or cleared occasionally.

What problems is Melio solving and how is that benefiting you?

Melio is helping us to provide quality accounts payable for our clients, the interface is consistent and we can see all our clients from the dashboard. We like the connectivity with QBO which is the accounting software we use exclusively.

Small Business (50 or fewer emp.)
Jul 05, 2022
 Source
Overall Rating:
4.0
AH
Andrea H.
Senior Accounting Services Associate
Share
"Great asset to our tech stack!"
What do you like best about Melio?

User friendly and simple! Our clients find it easy to navigate!

What do you dislike about Melio?

Money is pulled from bank account before vendor cashes check or receives ACH.

What problems is Melio solving and how is that benefiting you?

Dual approval was something that was needed and it has now been implemented!

Small Business (50 or fewer emp.)
Jul 05, 2022
 Source
Overall Rating:
4.0
RM
Renee M.
Vp Of Operations & Marketing
Share
"Pretty Great ACH Solution for Small Business!"
What do you like best about Melio?

Melio has a user-friendly platform that is simple to navigate & use. I love how quickly I can manually enter my bills to pay my vendors. The consistency over all is top-notch.

What do you dislike about Melio?

When an issue does arise, customer service is next to impossible to reach. We had an issue a little over 4 months ago. The issue took over a month to resolve and only really was resolved after we contacted Melio's banking partner.

What problems is Melio solving and how is that benefiting you?

Melio is solving our need to pay via ACH without the hoops or extremely high fees normally applied to ACH payments. Overall, small businesses are operating at an extreme disadvantage in the United States of America. Corporations have the capital and the people power to generally out-pace small businesses. Melio helps fill a gap small businesses need to stay competitive without costing those small businesses.

Small Business (50 or fewer emp.)
Jul 05, 2022
 Source
Overall Rating:
4.0
MC
Matt C.
Bookkeeper, Accountant Services
Share
"Good"
What do you like best about Melio?

I like the simplicity of Melio and the integration with Quickbooks Online. It is easy to use and makes paying AP quick and painless. The setup of it is so easy and great for clients with lower volume.

What do you dislike about Melio?

I do not like the fact you cannot pay multiple invoices with one check. I do not think vendors appreciate the multiple checks from the same company. The lag time of the checks seems to have gotten worse. It is also hard to sort through previous history and organize it well.

What problems is Melio solving and how is that benefiting you?

It is a great AP solution and it's affordable. It makes paying AP a really simple and easy process, which is great from the accountant's side. The ability to pay with CC if needed is also a plus.

Small Business (50 or fewer emp.)
Jul 05, 2022
 Source
Overall Rating:
4.0
OH
Omar H.
Manager
Share
"Melio is a good service"
What do you like best about Melio?

Paying without a charge - ability to send money to other businesses

What do you dislike about Melio?

The service discriminated against businesses that sell CBD though distributors they represent are able to use their services even

What problems is Melio solving and how is that benefiting you?

Being able to pay distributors without fees

Small Business (50 or fewer emp.)
Feb 03, 2022
 Source
Overall Rating:
4.0
DL
Dan L.
Coo
Share
"Melio is a great tool for basic AP workflows and direct payments"
What do you like best about Melio?

the integration with QBO is simple to use and makes paying bills from QBO a breeze. It's simple and easy to use in a product and removes a lot of the redundancy that comes with having more than one software to use.

What do you dislike about Melio?

There are no clean approval workflows that truly separate people's ability to process payments. It is easy to use in and out of QBO, and can cause the wrong person control over the out flow of cash.

What problems is Melio solving and how is that benefiting you?

It is solving simple AP workflows and allowing clients to use credit cards easily in their bill pay

Small Business (50 or fewer emp.)
Feb 02, 2022
 Source
Overall Rating:
4.0
JE
Jason E.
Owner
Share
"Efficient and Easy Way To Pay Contractors"
What do you like best about Melio?

Invoices can be easily imported or manually entered. Very user-friendly. The ability to pay all invoices at once or schedule them is a great option!

What do you dislike about Melio?

I would the ability to just have one withdraw for a batch payment to come out of my bank account instead of individual amounts.

What problems is Melio solving and how is that benefiting you?

Melio allows me to easily pay my contractors via direct deposit instead of writing checks and mailing them. Saves me time and money.

Small Business (50 or fewer emp.)
Sep 26, 2023
 Source
Overall Rating:
3.5
YT
Yesenia T.
Ap Specialist
Share
"It gets the job done"
What do you like best about Melio?

ACH payments process pretty fast and it gives you the option for overnight payment.

What do you dislike about Melio?

once you process a payment if you need to cancel you can't the only way to do it is to contact support. it thakes them about 7 days to get the money back.

What problems is Melio solving and how is that benefiting you?

I use it when i have to process overnight ACH payments. When I have something that needs to be paid ASAP Melio the one.

Small Business (50 or fewer emp.)
Apr 06, 2023
 Source
Overall Rating:
3.5
LC
Leo C.
Founder
Share
"Handy service"
What do you like best about Melio?

Melio has definitely streamlined our bill pay process for a number of our vendors. The ability to email a photo of an invoice and have the data import is great.

What do you dislike about Melio?

There are just a few small bugs that are annoying, but don't really affect the overall functionality. I've reported them to Melio and hope to see them fixed in the future.

What problems is Melio solving and how is that benefiting you?

We didn't have a solution in place for streamlining bill pay. Being able to ACH some vendors and have checks sent out to others is great

Small Business (50 or fewer emp.)
Apr 04, 2023
 Source
Overall Rating:
3.5
GH
Grace H.
Ceo
Share
"Great product"
What do you like best about Melio?

Ease of use, it works well, and I can upload our invoices.

What do you dislike about Melio?

Sometimes, our expedition doesn't go through, there have been glitches, and payments have been late with no explanation.

What problems is Melio solving and how is that benefiting you?

It automates our payments to our subs.

Small Business (50 or fewer emp.)
Jul 05, 2022
 Source
Overall Rating:
3.5
CR
Cris R.
Senior Operations Manager
Share
"So far, so good"
What do you like best about Melio?

I love being able to upload bills and pay vendors right from my phone. The workflow for approval is pretty seemless. I also like giving vendors the option of getting a direct deposit or a mailed check. customer service has been very responsive on the many chats I've had to make.

What do you dislike about Melio?

When my vendors make a mistake, it takes a little while to rectify (e.g. the vendor gives Melio the wrong bank account number and the payment fails and they've already taken the funds out of my bank!). Also the report export is hard to find (even though I do it every month; I just can't seem to remember where it is. I think there should be a way to get there right from the main menu or top bar. Also there should be a way to edit the csv export prior to exporting (only export what you need).

What problems is Melio solving and how is that benefiting you?

Melio is helping us pay vendors faster and helping us streamline our workflow.

Small Business (50 or fewer emp.)
Feb 02, 2022
 Source
Overall Rating:
3.0
AM
Austin M.
Partner
Share
"aureate"
What do you like best about Melio?

Melio is free and connects with QBO. it is seamless

What do you dislike about Melio?

ACH payments take way too long for payment

What problems is Melio solving and how is that benefiting you?

I am trying to avoid paying ACH/Credit card fees. Melio is free , so I have avoided them. I would like the option for a quicker payment.

Small Business (50 or fewer emp.)
Jan 12, 2023
 Source
Overall Rating:
1.0
JD
Joe D.
Managing Partner
Share
"DO NOT USE MELIO"
What do you like best about Melio?

easy to set up and was reliable until I was hacked over a month ago

What do you dislike about Melio?

HORRIBLE CUSTOMER EXPERIENCE -- you can't get answers, there is no phone number to call and even the executives are not customer oriented as evidenced by my LinkedIn interaction with their Chief Business Officer -- culture is a reflection of the behaviors of senior management, so it makes sense as to why they treat customers so poorly.

What problems is Melio solving and how is that benefiting you?

easy of setting up payments to vendors

Mid Market (51-1000 emp.)
Mar 10, 2022
 Source
Overall Rating:
1.0
Eric J. avatar
Eric J.
Principal
Share
"Don't Use"
What do you like best about Melio?

It connects to QBO and has a pretty seamless system. Nice looking UI. Worked and I was excited about using the system and speaking highly of it.

What do you dislike about Melio?

Their support team refused to respond to my messages when our new bank blocked the payment. No one jumped on the phone to resolve this issue and we had many payments that never went out. It's now March 10 and I submitted payments before the end of February. Rents are delayed, vendors are unhappy, and so are our internal partners/executives. It also takes a long time for ACH payments to hit your vendor's accounts and they withdraw from your bank immediately.

What problems is Melio solving and how is that benefiting you?

Accounts Payables.

Visit website