Milkshake is an email outreach platform used by sales teams to craft and send personalized cold emails at scale. The platform features numerous email templates and gives users access to automated follow-ups, as well as analytics that delivers comprehensive performance analytics.
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Deployment | Cloud / SaaS / Web-Based |
Training | Documentation |
Languages | English |
Mailshake integrates directly with GSuite, so is the only product I've found that can send emails without looking like it's coming from a different email address. My email outreach comes directly from my address, so Mailshake is a perfect tool.
No downsides. Really enjoy Mailshake! It's been a great fit with our organization.
Mailshake helps me undertake cold email outreach campaigns and connect with people at a scale that just isn't possible if you're drafting each email one at a time.
What I like best about Mailshake is a tough question to answer. I was new to cold emailing about two years ago and after reading some articles and watching videos, I decided to give it a shot. I had an email list of 5,000 local businesses and started my journey. I did not know what to expect, yet immediately started receiving responses. It was a simply a matter of being at the right place and the right time. The live support team explained the process and answered my questions in detail. Mailshake has become our number one sales rep and never lets us down!
I have not had a problem since day one, so the there is nothing i dislike about Mailshake.
Mailshake is an easy way to get our foot in the door with potential clients. I frequently get compliments about using cold emails from the business owners as it is something they have not considered.
Easy to learn to use the software. Great customer support. They have a large amount of training videos that really help you learn firstly how to use the software but also best practice for email deliverability etc. Having tried other solutions that offer similar services I've found that mailshake has all the functionality you could possibly need, for a very reasonable price.
I've not yet found anything I dislike. The one issue I had with the software was actually my mistake and their support team helped me realise the issue and resolve very quickly.
Mailshake makes it easy to send out personalised emails to a large number of recipients and automatically schedules follow-ups, this would be very challenging to do manually.
I host a Customer Experience Podcast, called Science of CX and I needed a great solution to reach out to thought leaders. As I deal with experts in Customer Service and Customer Experience, I needed a platform that go my message through, followed-up easily and was viewed as important as it was a Special Invitation to be on my podcast. I found the setup of each Mailshake campaign to be dead simple, getting the contacts in was very easy and even testing different messages and subject lines was a breeze. Top Marks for building just the right technology that was within the show's budget (low) and even I could execute on.
I have been thinking about this a bit and couldn't come up with any negatives. At first I thought the speed at which it send out was slow, but then I realized it caused most of them to get through all the walls companies put up, I realized that was not a negative at all. I could use a little more detailed analytics on opens, but I think it is the level of account I have.
A simple outreach that offers a professional and personalized approach easy enough for me to setup myself and did not break the bank.
I love that Mailshake emails look like they are native to Gmail. You're not sending an email blast that looks like a generic newsletter which makes it super authentic.
The pricing is a bit high in comparison to competitors.
Mailshake now runs all of our cold email efforts. We no longer have to piece together other tools which has been a huge timesaver.
Mailshake makes it as easy as it could possibly be to send cold emails. We've closed thousands of dollars in sales!
I don't really dislike anything. It's been extremely helpful for our team.
We're selling sponsorships for our email newsletter.
I have received A+ customer service. In an age where we are all feeling under appreciated I just was floored by the service I received. Anne in customer service was fast and responsive to my questions and needs. She was very informed and helped me with speed and class.
Nothing. Mailshake is a great platform!
I use mail shake for our email marketing campaigns.
I love the ease of use with Mailshake. They make setting up an email campaign super simple. Your scheduling calendar is also great to see how your campaigns are dripping out.
Couldn't really find anything I dislike about Mailshake. I have been nothing but satisfied with the set up.
Mailshake helps with setting up email campaigns and following up.
Mailshake is easy to use. The automation after creating your campaigns is fantastic. Has been a huge asset to our marketing agency both internally and for our clients. We have used a number of other platforms and had success but lacked the automation and simplicity that Mailshake offers. Head and shoulders above the competition.
No real dislikes at all. It's great software.
Lead generation and corporate engagement. Creating an automated process to add to our marketing channels has been one of our leading source of new business.
I got in touch with the customer support team to help me out with our initial campaign. Katie went above and beyond. Was diligent in response and even suggested some consultants to work with for additional support. A truly commendable member of the team,
I haven't used the platform thoroughly yet, but so far I honestly haven't had any problems other than the fact I haven't been getting value for money as we've been inactive (this isn't there fault). A on and off pause button would maybe be useful to turn your account billing on and off but by no means necessary and could potentially already be available. Like I said I haven't got enough knowledge on the platform to know! :-)
We're outreaching B2B and B2C through cold email. Before I was using Hubspot at an extortionate amount in comparison. And what makes it worse is Hubspot isn't even intended for large outbound cold email! I wish I found Mailshake sooner.
I love how it integrates with my gmail and that replies come straight to my inbox and I can send new replies from my inbox and I don't have to login to mailshake to check messages. I also really like the results I get from my automated followups. Another item is the useful tips they send via email. Most companies I roll my eyes at the mail they send to my inbox, but mailshake gives VALUABLE training that adds so much value on top of how I already use the platform.
There is a little bit of a learning curve and I'm sure I'm not using it to the best of it's potential, I just don't have time to learn everything it can do! But this is of course not on mailshake, it is on me. The fact that they offer way more than I have time to learn is a bonus in its own right.
I am following up with all my leads thanks to the automatic scheduling. I used to send one message and procrastinate on the followups and then eventually forget about it. Now I followup and it's bring me results in the form of new clients!
Mailshake is very easy to use, I can have a campaign up and running within 10 mins. The ability to have emails sent out on my behalf everyday in the background while I'm busy working on other sales opportunities is great! Shellie in customer service is amazing too, very quick to respond and extremely helpful.
I wish there were more customizable reporting capabilities. I have to put together a monthly usage report for management and currently I have to manually put together the information. I also wish you could change the amount of time in between each email being sent to less than 5 minutes, giving a choice of 3,4 or 5.
I'm able to reach out to so many more clients than I would if I had to manually send messages by hand, just a huge time saver. The ability to keep my clients informed and engaged is invaluable.
Easy to use software with second to none customer support.
Only figuring out about lead catcher earlier this year. It's a game changer!
Supercharged my email outreach efforts. Can reach double the amount of prospects in half the time.
Love the simplicity of it - it has all the necessary features like autofill, csv upload, click tracking / open tracking, etc.. Great tool!
Would be cool if it integrated directly into your gmail!
Love Mailshake for sales / marketing email campaigns. Great tool.
The support is best, ease of use comes in a strong 2nd.
So far so good! I have used other tools that were more expensive and had fewer features. Mailshake is easy!
This will help us expand our sales outreach and automate manual labor we now spend in prospecting.
Shellie hopped on a customer success call with me to help get me started. She went above and beyond in showing me NOT ONLY what MailShake can do - but also other applications that could help our email campaign.
Wish I could hire Shellie B to be one of our account managers
Automating email sales campaigns
Tons of office hours, lessons, courses, and expert advice. I jump on the office hours they created with crowdcast and I so pleased that there is no scheduling involved, I see an email and I click through to a live session that I can then ask questions, learn about how to better approach my targets, and overall get engaged in using Mailshake. This is a difference-maker for Sass companies, they are creating real fans instead of just offering a good tool and leaving us to our own devices to then understand how to use it.
There are a few minor limitations with the software and you can use Zapier to connect most of these minor inconveniences. One of my pet peaves is the inability to enrich data without re-uploading that new data into a neewly created campaign. This would make this tool complete as a superior cold outreach solution.
Reaching several people and testing my marketing approach. As a consultant, this is a huge problem. Although there is no one approach that will solve all problems, if you're new like I am to consulting. This is a way to cut the learning curve and create a system.
I'm new to cold outreach but Mailshake has made it very easy for me to get up and running. I'm sending personalized emails at scale and was able to get it all going without needing calls to support or help documentation. They've reached out offering me training with their success team (free) and although I haven't hopped on that yet I imagine it would help even more
So far everything seems great. I am an especially big fan of the built in list cleaner.
An ESP that is comfortable with cold email, and makes it easy for those pursuing that strategy to maximize their results.
Honestly, it's so easy to use. There is educational pieces built into the platform to learn as you go. The customer service is beyond amazing. Overall, I highly recommend what they've created.
I can't say I dislike anything about the product. If I dislike anything, it's my nonsuccessful campaigns.
Systemized approaches to generate sales leads while I am occupied doing other tasks as an entrepreneur that wears many hats. To be sending emails while I am crushing other tasks is a game-changer.
I love the simplicity of the platform. It is very easy to use, even though there are a myriad and growing number of functions. Split-testing is the best, as it is not available as effectively in most any other cold email platforms. In addition, there support team is spectacular and very knowledgable and open to assisting you on your campaigns.
The only thing I don't like is when you have a winning split test it is hard to set it as the winning one from my understanding, although I know it is tough depending on where a lead is in the process. I"m hoping for some sort of solution for this soon.
Cold email. I've gotten support from members of their team and constant reviews to get my campaigns up and running effectively. The platform is easy to use and as I said the best for split testing and getting results.