Bullhorn ATS & CRM Reviews & Product Details

The ability to customize our solution and integrate with our HRIS, and 3rd party API interface build.

The transition to Lighting leaves a few things broken

Highly Automated ATS. Full automated solution with various vendor API integrations.

Bullhorn is user friendly and pretty quick.

Some parts of navigating existing candidates can be hard to understand.

I'm helping people and making connections.

Bullhorn is an extremely simple system to use. It is very very user friendly. I came from a different applicant tracking system that we not easy to use and coming over to BH was fantastic.

Sometimes it can be a little bit clunky and slow - but it's a HUGE database so I understand. For the most part I really do enjoy the system

I am able to keep track of my candidates in the recruiting world, better than any other system I've experienced. I can't imagine working in the recruiting world without it.

I like the way the work flows on the life of the candidate. Tearsheets, Daxtra, templates are also very helpful and easy to use.

Sometimes it gets a little sluggish and sometimes the ranking doesn't make sense. For example, when I put in a search string, some resumes will populate without one of the words being on the resume and be at the very top of the list.

Making quick contact before the competition does. A lot of benefits keeping candidates organized and tracking them to the appropriate recruiter.

It is very easy it is to navigate through Bullhorn. I love technology that helps keep me efficient, and Bullhorn does just that!

Bullhorn is the first ATS system that I've used. I have heard stories about others and I am fortunate that I haven't run into any issues.

I speak to several candidates a day. Staying organized and ensuring appropriate follow ups are key to getting my job done. Bullhorn helps me streamline my processes and keep everything in order. I'm a huge fan of setting up reminders through the system as well.

User friendly, easy to navigate, able to add on various technology to adapt with company needs - very excited we are in the process of switching over as I have used it in the past and out of all the ATS and CRM systems I have used in the past this is by far one of the top!

Only concern is that you can do mass emails and I just think that yes it saves time, but it takes out the personal touch.

Saves time in all aspects from sales, recruitment, management etc. There are so many different options of and reports that will just enhance business.

Bullhorn has saved us time and money by incorporating our offline processes 'online'. Working with Bullhorn's Marketplace partners has meant that from the time we place a job advertisement on the web to setting up our contractors (and them completing timesheets) is now completely online with zero offline paperwork. Great customer support throughout our time with Bullhorn has made it easy when we want to do something new, or if there's an issue we face. Nothing seems too much trouble for the team at Bullhorn

This is a tough one! Sometimes when we have (what we think is) a great idea, we see there is a lag between raising this product improvement to it becoming live in production. Being in Australia, the localisation of the product to a little while (US format fields etc) but this has now been resolved. Reporting has been a small challenge - we would like full control over the reporting module. We hear that there is a new and improved reporting tool in the wings, which we are very happy about so it allows us to fully manage this part of our business All in all, not much to dislike!

Peoplebank wanted to have a configured system which allowed us to realise the benefits of putting our entire recruitment process online. We achieved this and have been able to work with the team at Bullhorn to make continuous improvements to our Bullhorn environment.

Ease of use and multiple world class features

Nothing.. Meets all of my needs and then some

USe as a CRM and ATS as well as Back office solution

Great tool for having different modules open at the same time and ability to work on several items at the same time. Love the tearsheets, activity center tied to email and ease of adding new candidates.

Searching can be challenging. Ability to change/add notes needs to be enhanced.

keeping candidate and client activity synchronized across the company, so everyone is aware of current activity of shared candidates and clients. If everyone utilizes the tools fully, it reduces duplicate efforts.

We have been a Bullhorn customer for over 8 years. It is quick to get new recruiters up and running as the system is very user-friendly and easy to learn. I love that you can easily customize every screen in Bullhorn so that it fits your companies workflow! The improved list functionality in S release has greatly helped our company. We can filter on any data point in Bullhorn to create available candidate lists for our recruiters and target lists for our sales reps.

I have no dislikes. Bullhorn is constantly updating their software and making improvements. We had previously had issues with support but since Bullhorn implemented the way incoming support calls are handled we have had no issues, My call is generally picked up within seconds and I can get issues resolved right on the phone with support.

Notes can be entered very quickly into Bullhorn on a candidate or clients record. As a result we have been able to reduce our unemployment rate by several percentages saving our company thousands of dollars.

The UI is perfection, customer service is fantastic.

Complicated and requires a technician in order to configure. AM is helpful with this.

Recruitment and hiring

I run a recruitment agency, that has historically used an old and dated recruitment CRM with limited ATS functionality. Moving to Jobscience has given me the ability to use a truly mobile platform which can be accessed anywhere, even using android / iPhone apps. it means that notes can be added on client site to the right records, it means that more data is entered in the right place accurately, and it has a really powerful search engine built in to enable fast and effective searching for candidates.

To administer this system, you need to be a relative expert on the Salesforce.com platform. I had never used Salesforce before, so had a very steep learning curve, however the beauty of this is that I can customise anything and everything I like to fit our processes.

Upgrading from an old system means we are now able to integrate new technologies into the system using the appexchange (such as Docusign, Drawloop, etc), we can find and keep track of candidates and clients faster and more effectively, and we can take better client briefs faster onsite with the client, and it will automatically be shared with the team, posted on the website, and autosearches run at the click of a button.

It is straight forward to use. Being not the most technical person around I found it easy to pick up. The easiest thing for our business in that it is fully integrated with Salesforce, therefor it is easy for us to connect it to our +People application.

There's not much I dislike with the system, I think the main reason is that I don't fully utilize all of its functions.

The main benefit is that we have full visability of all candidates and it is easy to transition successful candidates to employees on the HR system.

Our org has used 4 CRM/ATS products. None of them were able to handle the type of functionality that Jobscience offers... they are in a different league.

There are occasionally things that require attention, however, the JS team is super open to taking recommendations and incorporating the fixes or suggestions into future releases... and they REALLY DO IT!

Reporting is FAR superior to any other product out there. Automation and scalability is at another level. No other product on the market can customize or automate like the Jobscience platform.

When we were starting out and very green with Salesforce they were key to helping us understanding the platform we chose. We have some specialized workflows and needs that deviate from most of their other customers but they worked very well with us on understanding what can be changed to suit our needs or what we would need to adapt to. Them helping us get started on the platform was very helpful in making this rollout very smooth. They have been very attentive to what we want and how we can get it done. They are quick to reply and check in with us quarterly to see how we are doing and offer to help us with working on marketing.

We do have customized processes and as such their user manuals are not very helpful for our users. Almost none of the standard manuals are useful for us. They have assigned us a new account representative and he was not very well versed in our platform and customizations. The same also happened with support, initial contact with support usually requires us to tell them that our instance is different than normal and what they recommend will not work.

We had a paper process before with a old system that was not nimble. The old system had not been upgraded in 13 years and was showing its problems. Reports had to be generated by a database administrator and training people was time consuming. Now people can do all applications online so no need for paper forms, people do not need to transcribe the forms and reports can be generated as needed. We have seen over 400% increase in applicants since we started the new system and people joining us from the system is up more than 200%.

I love the design and functionality of Bullhorn, it is very easy to use and learn.

Nothing specific comes to mind. Bullhorn is constantly updating and adding more tools that can enhance your experience.

We have a pretty large database of applicants, and the availability of tools to further dig in to our pool of candidates is incredible.

The software functions as a recruiter works and thinks. Technical support is excellent. Implementation was easy and smooth. Very user friendly.

Nothing. Software is excellent. Support of the product is also excellent.

Workflows are easy to follow and promote collaboration. Ongoing innovations and enhancements to the software. Offers the features recruiters need such as Outlook integration, email tracking, flexible workflows, candidate portal, mobile access, client submittals, etc. Makes it convenient for recruiters to access from anywhere.

The personal service and follow up from the sales staff, training staff and project manager. The pricing structure was very affordable. The system has well thought out features that do create efficiencies. Being able to have a help desk walk you through questions or concerns is also a solid feature. Self help presentations as well as videos that walk you through features of the system.

We have had the system for close to 90 days and the only feature I have found to dislike is if you make an error in the selection of a sales status the admin has to change it back. Currently, our sales team has had no other issues or concerns.

We have realized the following Accurate reporting Projected sales figures of outstanding proposals Easy access No longer using spreadsheets for tracking

Because Jobscience sits on the Salesforce Force.com platform, it is easily the most flexible and easily customised e-Recruitment solution I have used. Do you want to add fields? change their layout? create a customised application or registration process? All these can be done with ease on Jobscience and do not require a strong technical background.

Jobscience is missing some of the more powerful features that are common in e-Recruitment systems today. The largest omission is the lack of a interview scheduling a booking system. That being said, Jobscience is constantly being enhanced and such gaps are sure to be filled in the near future.

I consult with clients on delivering Jobscience and ensuring they get the most out of it for their business. Our clients are mainly in the Recruitment Agency sector. Jobscience allows me to apply a core set of recruitment functions for front and back office but apply customisation that allows our clients to make the system work the way they do rather than the other way around.

The flexibility of the system works really well for us as we are running a few different recruitment processes for different business areas,lso the ability to be able to instantly add new fields and to have the different page layouts is good for us

The standard search function doesn't work with our type of business unfortunately as we have had to add custom objects to be able to capture data in the way we need and therefore had to have a custom search function built for us which is substandard compared to the standard search offered in the package

For us we had a database but no applicant tracking system so now we can show true volumes of candidates coming through and track how long candidates were at each stage, how long job orders have taken to fill and have our operations report run from Jobscience as opposed to using Excel and Access.