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Best Customer Self-Service Software for Enterprise Businesses

Products within the broader category of Customer Self-Service have a lot in common and are aimed at solving business challenges for companies of various sizes. Yet, there are notable differences in the setup, features, pricing, customer support for large enterprises compared to smaller businesses. Therefore, it's crucial to guide enterprise companies towards the suitable Enterprise Customer Self-Service Software options that cater to their specific requirements.
Findstack offers objective and comprehensive comparisons to help you find the best software. We may earn a referral fee when you visit a vendor through our links. Learn more
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Crevio Logo
Crevio
Sponsored
$29.00/month
Crevio is a platform for creators to sell digital products, services, courses and access to other 3rd-... Learn more about Crevio
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Freshchat Logo
Freshchat
4.5
(306)
Free plan available
Freshchat is a modern messaging solution for easy customer service for the digital-first customer anch... Learn more about Freshchat
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Freshdesk Logo
Freshdesk
4.4
(3,051)
Free plan available
Freshdesk (formerly Freshcaller) is a cloud-based solution to improve a business’s customer service ex... Learn more about Freshdesk
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Gist Logo
Gist
4.6
(215)
Starting at $29.00/month
Gist is an all-in-one, feature-rich email marketing platform that empowers site owners to bridge the c... Learn more about Gist
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Gorgias Logo
Gorgias
4.6
(504)
Starting at $10.00/month
Gorgias is a customer service and helpdesk software designed to streamline communication between busin... Learn more about Gorgias
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Help Scout Logo
Help Scout
4.4
(401)
Starting at $25.00/month
Help Scout gives growing businesses everything they need to deliver world class customer support in on... Learn more about Help Scout
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HubSpot Service Hub Logo
HubSpot Service Hub
4.4
(2,172)
Starting at $50.00/month
Hubspot, a giant in the digital marketing category, offers a wide range of software solutions with com... Learn more about HubSpot Service Hub
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Tidio Logo
Tidio
4.7
(1,413)
Free plan available
Tidio Chat is a cloud-based live chat platform that can be quickly integrated into your website. The p... Learn more about Tidio
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Zendesk Support Suite Logo
Zendesk Support Suite
4.3
(5,770)
Starting at $49.00/month
Zendesk offers a complete customer service solution that’s trusted by hundreds of thousands of custome... Learn more about Zendesk Support S...
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Zoho Desk Logo
Zoho Desk
4.4
(5,205)
Starting at $20.00/month
Zoho Desk is a longstanding name in its category that offers feature rich automation tools that help m... Learn more about Zoho Desk
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Zoho SalesIQ Logo
Zoho SalesIQ
4.4
(250)
Free plan available
Zoho SalesIQ is a powerful, user-friendly customer engagement software that helps businesses track and... Learn more about Zoho SalesIQ
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Acquire.io Logo
Acquire.io
4.3
(43)
Starting at $500.00/month
Acquire.io is a unified customer service platform that provides all your digital channels—including vi... Learn more about Acquire.io
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Appy Pie Logo
Appy Pie
4.7
(1,326)
Starting at $16.00/month
Appy Pie is a drag-and-drop builder software that allows users with no programming skills or coding kn... Learn more about Appy Pie
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Drift Logo
Drift
4.4
(1,081)
Starting at $2500.00/month
Drift is a cloud-based live chat, in-app messaging, and email management platform that consolidates cr... Learn more about Drift
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Helpshift Logo
Helpshift
4.3
(379)
Free plan available
Helpshift is an in-app customer engagement and web-based customer support platform that helps improve ... Learn more about Helpshift
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Ingeniux Logo
Ingeniux
4.1
(87)
For an agile web experience, Ingeniux CMS is a great option for websites, portals, communities, and in... Learn more about Ingeniux
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Intercom Logo
Intercom
4.5
(2,927)
Starting at $74.00/month
Intercom is a customer service platform that redefines customer support by simplifying processes and e... Learn more about Intercom
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LiveHelpNow Logo
LiveHelpNow
4.3
(150)
Starting at $9.00/month
LiveHelpNow is a full-service omnichannel software platform that can capably handle customer support, ... Learn more about LiveHelpNow
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Zendesk Chat Logo
Zendesk Chat
Starting at $49.00/month
Zendesk is a chat platform that allows teams to deliver seamless conversational experiences across all... Learn more about Zendesk Chat
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Zowie Logo
Zowie
4.7
(62)
Zowie is an AI-driven customer service automation platform. It's designed to integrate with various me... Learn more about Zowie
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