Zoho Cliq Reviews & Product Details

Some ux features is realy useful. Everyone can use it.

The User Interface is not good enough to fit nowadays trend.

Collaborating with my team and company

How easy it integrates with Zoho mail. not having to go to the site directly

not able to have a meeting with an external person via a link without register

We had an uptake in staff we needed to find a way to have internal communication and also help with the remote work checks.

It's very easy to use. People figure out and learn how to use it within a few minutes all on their own. There is no learning curve; I have seen people coming from other chat applications and quickly learning how to use Cliq. The price point is another plus point. It does the same thing as slack but is infinitely better and integrates well with other Zoho apps from the Zoho ecosystem. This integration helps with alerts; if a new lead is created, you can trigger a message on Cliq. All these features make it possible for everyone in the team to be on same page and pass on messages extremely quickly.

There isn't much to dislike, but the place we faced issues was the psychological friction people had in moving from slack to cliq. Although cliq has almost all the features that slack has, getting everyone to move from space to cliq was a major challenge. For some reason, people were very against this change; Most people who have already used slack were so used to it, that switching to cliq required effort and I guess they felt cliq's UI a bit clunkier than slacks.

Zoho Cliq is providing us with a means to collaborate with our colleagues efficiently by helping us share messages, documents, etc. It benefits us immensely as the entire organization communicates with each other through the app and stays on top of anything happening in and around the organization.

Cliq is fairly easy to use once you learn how to. The fact that it is mostly seamless between Desktop and Mobile is nice. Built-in video and audio call as well as screen share is handy.

Cliq makes working with people outside your organization very difficult. You have a limited amount of guest access passes and then you have to purchase licenses for them to use. This is a major downside for working with offshore resources or contractors.

Cliq streamlines communication in-house by having each of its modules connected. This is inherently useful just for linking various things together. Being able to chat, call and screen share and even share files on one platform is nice.

I strongly recommend Cliq for team work, as it allows you to quickly share files, create closed groups for each project, open work groups and much more

Syncing with the desktop app often doesn't work

Connection with colleagues in one place and separeted groups project

Cliq allows you to communicate with all of your colleagues in one place.

In order to click a conversation that is further down your list, you have to click "show all" which opens another tab. That can be kind of annoying from a user experience standpoint.

I'm able to stay in touch with colleagues no matter where I'm working from. The mobile app is especially helpful as I'm often on-the-go.

Messaging out is quick, and responding is quick also.

Search function and navigation can be difficult at times to follow.

Quick communication with fellow employees. I don't have to find them to ask a question. Or they may answer a question when they are in and I am not.

/ (slash) commands and instant call feature are very helpful. Clean UI and data privacy that comes with Zoho makes it a better choice compared to slack

Sometimes slow and messages load late, performance can be improved

Team internal collaboration is simplified and it connects well with existing Zoho products and acts as a unified medium of communication

I like that it was built right into the software package that we were using already and made it convenient to be in a case and then collaborate with the team.

There was an overall lack of functionality and design constraints that didn't suit well for cross-department collaboration.

We were using it mainly for one department communication, so inner team and it was fairly convenient for us to utilize.