Workzone is a web-based project management platform that provides users with extensive features, including document management, project collaboration, customizable reporting, resource and task management, and time tracking. The platform also has reliable customer support that can help users manage their workflows with better efficiency.
Capabilities |
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Segment |
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Deployment | Cloud / SaaS / Web-Based, Mobile Android, Mobile iPad, Mobile iPhone |
Support | 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support |
Training | Documentation |
Languages | English |
They just redesigned the interface and it feels so much nicer. I like that we can separate things into workspaces so people aren't stepping on each other's toes
password strength requirements, login/timeout, can't bulk copy tasks from one project to another
Cross-departmental collaboration has been much better. It keeps people accountable for hitting their deadlines and shows them the impact of missing a deadline has on the next person.
i love that Workzone gives me the tasks that i need to complete for the day as well as letting me know what is coming up. I can see everything that needs to be done in our office at any given time. I no longer have rely on piles of papers and folders everything is right at my fingertips on the computer.
there is really nothing to dislike about the program. sometimes it would be easier if i could alter multiple projects at once but it is not the worst thing in the world to have to do it one at a time.
i as the business manager know everything that is going on in the office, nothing falls through the cracks and if someone doesnt do something and just coninually ignores it i know they are ignoring it and can adress it ASAP
I like being able to have a variety of templates so each project type can be created easily. And, I like being able to add/remove steps in the process and extend a workflow as the scope of the project changes or revisions are needed.
Sometimes the contingencies make getting the ideal date to line up tricky within a complex workflow. And, I would like for closed projects to 'reopen' automatically if new tasks are added.
We no longer need to manually and physically move projects through our ad agency. The workflows indicate whose turn it is in the process and even assigning tasks to multiple people is possible for multiple reviewers. It has saved a ton of steps, allowed people to work remotely where before it was next to impossible and provided insight into where issues and delays occur. Deadlines that are missed are flagged so we don't continue to get further behind schedule.
Interface is great and super smooth It’s fun able to see task that need to be done across the board
Have yet to find anything about the product that we don’t enjoy or like
Team mates able to see tasks across the board need to be done
How easy it is to use to view and track all projects in one space. So even if someone else worked on a project while I was out I am able to see what they did and pick up where they left off
The search features, I wish it was more extensive and easier to use. Also the expansion feature.
Timelines, ease of following a job from start to finish and being able to see it all at once
It helps keep our team on track and organized. We have increased efficiency as a whole and are able to report back to the organization meaningful results.
There's not much to dislike, but always looking for enhanced reporting features.
We have become more efficient as a team and are able to provide meaningful results to the organization.
Very easy to use once you get the hang of it, constantly updating what it can do and evolves with us. Great customer service!
It can be challenging to use if you don't go into it often, like some of my users. You do have to stay on top of it or else you will have a sea of red!
Manage all marketing projects to come into our office each year, approximately 1500
Workzone is a well known cloud-based project management solution whose approach is based on document management and collaboration, in terms of its strengths as a software we can say that it has different tools that allow the user to create projects, assign tasks and share files within a cloud-based platform, this helps improve the workflow of request and approval another point that I consider really positive in this software is how it organizes each project so that you can see who is responsible for each project, due date of each project and also makes the outstanding projects that are overdue are very noticeable
Workzone is an extremely brilliant software however when you go deeper in its functions you can notice that it still has some deficiencies that I hope will improve in the future like for example its interface which is not very fluid and its design is not very eye-catching but nevertheless it fulfills its function, those projects that are delayed by a task are affected as a whole and the independent tasks that were done on time are still affected, Workzone also has a deficiency in advanced accounting or budgeting functions and finally the local implementation is not available
My organization receives a large number of projects from our customers and every day we find ourselves having to manage each one of them, that's why we chose Workzone as a tool for the management of personalized projects, it has also helped us to know how to proceed with each project, with it we have assigned tasks to each of our employees and delivered due dates for each one of them, the truth is that with Workzone the workflow within my organization has improved a lot which represents a greater satisfaction on the part of our customers
Easily upload files, reassign tasks, view current workflow and tag other users. The function to markup items and approve/not approve work can be a bit clunky at times, depending how the team uses it, but it's better than not having the option.
It can be difficult to reassign tasks to new users who are not currently assigned to the project. This involves a bit of backtracking to add them to the workspace and then continue with the project set up. If you're not currently in a project but receive a link to a task, you may receive an error message. I wish this function would instead give the reason and the option to request access. I find the mobile version difficult to use, but I turn to mobile so infrequently, it's really a non-issue for my work purposes.
We’ve tried several time tracking and project management tools, this is the most efficient as the organization grows. With both one-off projects and recurring monthly work, I know the ability to duplicate projects has saved our account management team time month to month...and has reduced the amount of recurring tasks that are lost in the shuffle.
I like how customizable it is. I can tailor it to the number of employees I have. I love that everything is stored on the cloud, making it super convenient to access.
It took a minute to get the hang of the software initially because I feel like there are so many features
Being able to break down bigger project into smaller tasks is nice. Tracks progress really well so I can see exactly where we are behind
We've been using WorkZone for time accounting for years and it's quite reliable.
Over the years, they've been less than responsive to support and enhancement requests.
Time accounting, file sharing, review / approval workflows
Workzone is great for task management and importing a checklist of information for a project. Being able to comminucate between other coworkers and upload photos and documents to a project is also helpful.
Workzone is not all that user friendly, there are not too many tutorials that get your started and familiar with the software once you open an account
We are able to insert all projects that require multiple tasks into the software and fully collaborate to get the job done.
Email notification of To-Do list. Tracking of individual projects. Color code notification.
No graphical presentation of work distribution.
Handling multiple projects’ updates.
I like that it sends you emails every morning with the tasks that are due! This is seriously so helpful in keeping me on track with my work.
I don’t like that it’s so hard to filter down and just look at the projects I’ve created. The FULL projects, not just the tasks with my name on them. For example, if I filter by my name, but want to add A new task for myself, I can click add new task, but then it immediately goes invisible because it is not yet assigned to me. Then I have to go up and re-filter by the name of the project, find the new task, assign it to myself, then go back to filtering by me to see it within the grand scheme of all my projects. Wish there was an easier way to do this.
I am not currently solving any problems with WorkZone, just continuing to work despite them. However, the benefits I realized are that I am much better at time management, I forget tasks far less often, and I overall feel much more organized.
I like the ability to organize projects by category and year - it's great for keeping me on track and an essential tool for managing multiple clients simultaneously, with the ability to see deadlines by date so you can easily see which tasks are pressing. Also helpful for our Director of Projects to see all tasks and keep the rest of the team on target.
There are some functions I wish WZ had that would aid in ease of use, for example, the ability to copy over a project template to a new year where the dates update based on the prior year, not based on the date you drag over the template.
It's a great project management tool to help keep track of all the clients we manage in an organized way.