Workamajig is a cloud-based HTML5 project management solution built for creative ad agencies and in-house advertising teams of all sizes. Primary features include opportunity tracking, project management, time tracking, resource management, and complete finance and accounting. The platform can reliably create project tasks, assign them to people and collaborate on these tasks from a single message portal to help seamlessly facilitate collaboration.
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Deployment | Cloud / SaaS / Web-Based, Mobile Android, Mobile iPad, Mobile iPhone |
Support | 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support |
Training | Documentation |
Languages | English |
the borderline attempt at a functional user interface
glitches, menus that simply don't work, fluff, sections that are difficult to find
ties in timesheets and various accounting functions into one suite
Easy to navigate and enter information. The GUI is clean and clear. Clutter seems to be well managed. The way Workamakjig has "page" flyout outs from the side keeps clutter down. It's surprisingly simple and clean. Probably one of the better GUI interfaces compared to other CRM tools I've researched in recent days.
Does not integrate with Outlook very easily. Requires IT involvement. I would like to integrate to Outlook without IT support. The first thing I did when Workamajig became my current and company selected CRM is I went to the app store to download the app. Nothing! That was a major surprise. Maybe you have as a work-in-progress that I don't know about. Either way, it's a must have in today's world.
For me, it helps manage client activity. From a sales perspective, Workamajig is probably not the most sales person friendly, but it gets the job done. I would be great if I could stay connected to my clients using a mobile app. Pipedrive, Hubspot and several other all seem to be mobile friendly. If Workamajig wasn't just for the desktop, I think it would have a lot more potential. For me, I rely on it to keep track of sales activity. Reminders fall short so it would be a nice feature to have also. Again, maybe it's all user error?
I don't mind the time-keeping function. Pretty straightforward.
It's far too robust for the average agency. If an agency were to use Workamajig to its full extent, no one in the agency would need talk to anyone. Everyone could do their job via the system, and everyone else would feed off the prompts, notifications, tickets, etc. But in reality, no one group of diverse individuals will ever use a system so perfectly. It's not realistic. It requires too much precision. It requires too much time. In our agency's case, we would take longer to log a project into Workamajig, and follow the appropriate steps, than to simply complete it without using Workamajig. Honestly -- it's too much.
We don't use Workamajig for anything else but time tracking.
Changing the project status works well to be aligned with other members of the team
It's deorganized and hard to keep track of the projects you've been working on
It helps track project hours but it's not the best tool i've used, It meets it's purpose but it doesn't give a good user experience
I like that this platform has multiple uses, combining project management, time sheets and financial resources in one space.
The program is a bit clunky. It’s also not as intuitive as I’d like it to be.
I’d love to learn more about how the program works, but unfortunately haven’t had the opportunity.
It’s better than their Flash interface, at least. And it works with my password manager, unlike the Flash interface.
Time sheets should be pre-filled with projects and tasks, rather than requiring me to remember to copy my time sheet before submitting it.
Captures time spent on projects so clients can be billed. It has other functions, but that’s all I use it for personally.
Not much honestly, it has been a very unintuitive experience and aside from the fact that it is a legacy tool, I'd avoid it.
The interface is unintuitive. Things do not automatically make sense and you don't always understand what a feature is. If you wanted to change settings, you'd have to dig way deep to find the function that allows for that. There is no good integrated onboarding system (no tool tips, nothing). Project setup is messy and not user-friendly. And the way conversations are set up! OMG. Everybody struggles. There's not very much to like about Workamajig from a project manager/contributor standpoint.
Logging hours. Not too much else that other software don't do better.
Workamajig offers many opportunities for workflow management and has the ability to scale as your business grows. It's many functions allow you to pick and chose how your team uses the product in a way that works best for you.
Based on aesthetics alone, it leaves a lot of room for improvement. But all joking aside, workamajig is not particularly intuitive by means of usability. This decreaes usage across the team. It can do SO many things, but that is not always a good thing.
Project management within the creative studio space, ability to track deliverables and communication within a team. Can hold massive amounts of data for a variety of projects.
Ability to track time and projects to keep the team informed
Workamajig is clunky and not as functional as other platforms I've used
Project management, time tracking
Truth be told, there isn't much to like too much. But if push came to shove, the best features are the intuitive names of different sections/tasks, and the application is definitely superior to simply using the website.
The software has an extremely clunky interface; additionally the platform seems to be always undergoing changes (often releases that change many features), but no issues are improved nor are there ever any UX enhancements (which would be welcomed).
Time reporting and client/project/task level billing.
The fact that it no longer uses Flash is the only improvement i have found over the old Workamajig.
Clunky UI. Doesn't have all the tools I need from Workamajig.
I guess I'm trying to do timesheet, expense reports and do the occasional project query. I haven't seen any benefit to using Platinum over Workamajig except for the fact that it doesn't rely on Flash.
Integrates with Jira time logging. Simple to submit time for review each week. Navigation is simple.
The UI/UX takes a bit to get used too and it also doesn't look as appealing as other time sheets. Filling in expense sheets can be a huge pain. Especially when uploading images.
Sometimes complicated changes on JIRA does not get applied to WOrkamajig. Such as updating time, changing dates of the time.
The dashboard - allows me to easily find my projects.
Not being able to attached anything to a diary post
able to record time
I like that the Platinum view is way less complicated than Classic. Easy to input time (when it works).
Let's see: The app times out way too quickly in my opinion—I usually keep my WKMJG timesheets open in a browser tab, and sometimes by the time I input time at the end of the day, I can't scroll down through the Project/Task fields to make appropriate selections (i.e., I either have to refresh or remember the task title or number as opposed to scrolling down to see my role, "Copywriting"). Diary posts are too cumbersome—I get duplicates of every post I make, and when I go to view the Conversation feed, I can't click on, or even know whether there is, any attachment without first opening that post. Based on the way I work, I would prefer a calendar view of my deadlines/milestones for each project, as well as the ability to see how these milestones overlap. Not sure if this is just the build we have or if this is even possible, but "task cards" don't really work well for me.
Entering time.