Twilio SendGrid Email API Reviews & Product Details

Twilio SendGrid has a very to use API which allows you to get up and runninng in minutes. I can also get to enforce which email addresses can send from my API key and this is a major plus for control and security. The free 100 email per day limit is also very ideal for testing.

I hvave not come across any of these yet.

This API has really helped with customer onboarding and email verifications. SendGrid is very reliable and we use it for all our email comms in our apps

It was a super easy setup process from an engineering perspective. All you need is to make an API call and you're set.

I think the visibility into deliverability could be improved. Sometimes it's tough to understand when recipients are opening their emails fully.

We used to deliver our emails via our own application server, so using an external service sped up our platform.

It's rare that a company has a product that can be learned quick and used immediately, but is also insanely powerful and capable of enterprise-level usage.

Some UI's could be slightly clearer and more obvious.

We need to send lots of reminders and notifications. Having quick access to statistics on these mails is essential, especially any rejected or blocked emails.

Reliable, Free, and easy to integrate with a Microsoft Azure Application.

Really nothing, it works well and easy to integrate with Microsoft.

Email delivery from Online SAAS application.

I personally like the ease of use of the SendGrid Email API.

Eventual consistency is good in many systems, but can lead to confusing behavior.

Transactional Email is simplified with SendGrid.

I like the easy of use of sendgrid email API. I am using sendgrid email service more than 5 years and we are so happy with it. The analytics, event webhook are great features.

I believe the portal can be improved a bit. The activity page in the portal should have feature to group the records by email address and subject.

we are using sendgrid to send transaction email from all of our applications. the sendgrid service is very reliable and we never had any problems so far. Sendgrid support team also provides you the email dump on request.

It has good UX/UI and I like following the progress of the mailings

Sadly, we switched to another email company.

Tracking the email opens and clicks in important as well as the unsubscribes. Everythign seems to work as it should!

The ease of finding guides for implementing the api and the company's reputation.

Finding how to verify a domain required some searching (and a guide).

Sending transactional email and log notifications from the server. Everything mentioned was easy to implement and test.

We chose SendGrid for transactional email knowing that there is more to take advantage of there. Setup was simple and it's been solid.

Haven't used it enough to find things to dislike - so far nothing.

Transactional email with easy to use templates.

I like the UI of SendGrid. We use the API to send out emails to our clients. It's simple to see email activity and bounce reasons.

Not a huge fan of the marketing newsletter designer tool. Seems like the designer tool still has some bugs.

As I mentioned above, we the SendGrid API for all our email needs.

They have a great free plan that lets me spin up a new app very quickly without worrying about paying for it.

The reporting is a little slow and could be better.

Sending transactional and marketing email for SaaS companies.

Their Public API and the ability it provides us to scale SendGRid as we scale our business. If an action can be done in the SendGrid admin interface it can be done by their API as well.

Aside from running into a few 404 links and outdated information in their documentation, there isn't anything I dislike.

Email servers are a huge pain to self-manage

Easy to use and fast. The mail out theme option is nice and best past is about the data it gives u about the email u have sent out.

Spam rate is higher sometimes when we mail out

Can send 100s and 1000s of emails at a time. Plus it is very easy to use and fast as well

ailchimps is one of the best to use for email campaigning

a little more effort for support customer

sendgrid is easy and fast setup

Great option for sending emails from a variety of services. I use the wordpress and microsoft flow integrations.

It can sometimes be difficult to login as I set it up through Azure.

Our problem was that we often need to send transactional emails as a part of other workflows. We've benefited from a solid platform with good deliverability

The platform is set up for any user type to be able to load and send content to customers and prospects without being a professional user.

Honestly isnt much I didnt like, so I cant really answer this.

Communicating with a larger audience instead of the personal 1 on 1 emails

It was easy to set up and integrates well with our existing programs. We use it solely for automated emails sent on a daily basis and have never had an issue with the platform in the past 2 years that we've been using it. It's great because we sort of set it and forget it because the system runs so smoothly and all of the content for our emails is pulled in dynamically.

The only downside is that the marketing email features aren't developed enough yet. We'd love to have all of our emails running within the same platform but ended up having to use a different ESP that has more robust marketing features.

We serve over 9 million people every year so we send a lot of automated emails to our constituents. Sendgrid helps us reach them at a large scale and has never given us any issues which is rare to come by in comparison to the other ESPs I've used.

Sendgrid makes it easy to automate email for my business

The web UI can be a bit confusing and hard to navigate at times

Automating all transaction email. Sendgrid saves us time and headaches by providing an easy solution for managing our transactional email!

The detailed analysis of email metrics along with domain reputation can be Checked

For all the domains, we need to separately add webhooks in event webhooks. Can be 1 backend to add apis in all domains at once. Also, inbox placement rate of domain can be included

Detailed day-wise analysis of email metrics such as delivered, clicked etc

Connecting other platforms to Sendgrid and stopping worrying about deliverability has been critical to our company and marketing strategies, both on the sales and transactional emails sides. Now we can monitor the quality of our emails, connect new domains to our servers and be aware of their score.

It takes a bit of a steep learning curve for users who don't know about programming or marketing automation. It is not something severe, but it would be good if the platform were a little more friendly

Sendgrid has solved our deliverability problem to a large extent. There is always the possibility of someone marking you as spam or bouncing in your inbox. However, Sendgrid manages to get the emails to our clients' inboxes ALWAYS