LiveHelpNow vs Tidio

Take a look at how LiveHelpNow and Tidio stack up against each other across pricing, features, and support using feedback from real users like yourself. LiveHelpNow scores 4.3 out of 5 from 150 reviews, while Tidio has been rated 4.7 out of 5 from 1413 reviews.
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LiveHelpNow Logo

LiveHelpNow

4.3
(150)
Tidio Logo

Tidio

4.7
(1,413)
At a Glance
LiveHelpNow Logo
LiveHelpNow
Starting at:
$9.00/month
Tidio Logo
Tidio
Starting at:
$19.00/month
Overview
LiveHelpNow Logo
LiveHelpNow
LiveHelpNow is a full-service omnichannel software platform that can capably handle customer support, contact center, lead generation, and help desk needs. With LiveHelpNow, businesses get access to live chat, SMS text-to-chat, ticket management, chatbots, a knowledge base, social media messaging... Learn more
Capabilities
  • AI Enabled
  • API Available
  • Open Source
  • CLI Available
Images
LiveHelpNow
View 5 images
LiveHelpNow Screenshots
Tidio Logo
Tidio
Tidio Chat is a cloud-based live chat platform that can be quickly integrated into your website. The platform features a customizable interface that lets companies make the live chat interface aligns with existing branding efforts. It also supports over 140 languages and ensures better engagement... Learn more
Capabilities
  • AI Enabled
  • API Available
  • Open Source
  • CLI Available
Images
Tidio
View 5 images
Tidio Screenshots
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Pricing
LiveHelpNow Logo
LiveHelpNow
Free trial available
Free plan available
Billing type Recurring Subscription
Call Management
$9.00
/ month
Ticket Management
$21.00
/ month
Live chat and texting
$21.00
/ month
Knowledge Base
$21.00
/ month
See all pricing
Tidio Logo
Tidio
Free trial available
Free plan available
Billing type Recurring Subscription
Free
$0.00
/ month
Communicator
$19.00
/ month
Chatbot
$39.00
/ month
Tidio+
$289.00
/ month
See all pricing
Reviewer's Segments
LiveHelpNow Logo
LiveHelpNow
Small Business
47.33%
Mid Market
34.67%
Enterprise
18.0%
Tidio Logo
Tidio
Small Business
91.3%
Mid Market
7.5%
Enterprise
1.2%
Deployment
LiveHelpNow Logo
LiveHelpNow
  • Cloud based
  • Desktop based
  • Mobile based
  • On-premise
Tidio Logo
Tidio
  • Cloud based
  • Desktop based
  • Mobile based
  • On-premise
Support
LiveHelpNow Logo
LiveHelpNow
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Tidio Logo
Tidio
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
LiveHelpNow Logo
LiveHelpNow
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Tidio Logo
Tidio
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Integrations
LiveHelpNow Logo
LiveHelpNow
Total integrations: 16
  • Agile CRM
  • BigCommerce
  • Drupal
  • Duda
  • Google Analytics
  • Google Analytics 360 Formerly Google Analytics Premium
  • HubSpot
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Intuit Mailchimp
  • Joomla
  • Microsoft Teams
  • Nimble
  • Pipedrive
  • Shopify
  • Site123
  • Slack
  • Squarespace
  • Testimonial
  • Wix
  • Zapier
  • Zoho CRM
Tidio Logo
Tidio
Total integrations: 11
  • Agile CRM
  • BigCommerce
  • Drupal
  • Duda
  • Google Analytics
  • Google Analytics 360 Formerly Google Analytics Premium
  • HubSpot
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Intuit Mailchimp
  • Joomla
  • Microsoft Teams
  • Nimble
  • Pipedrive
  • Shopify
  • Site123
  • Slack
  • Squarespace
  • Testimonial
  • Wix
  • Zapier
  • Zoho CRM
Top Alternatives
LiveHelpNow Logo
LiveHelpNow
See all alternatives
Tidio Logo
Tidio
See all alternatives
Company Details
LiveHelpNow Logo
LiveHelpNow
  • By LiveHelpNow, LLC
  • Located in Wynnewood, Pennsylvania, United States
  • Founded in 2003
Tidio Logo
Tidio
  • By Tidio LLC
  • Located in San Francisco
  • Founded in 2013