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At a Glance
Overview
Helpshift is an in-app customer engagement and web-based customer support platform that helps improve customer experience via mobile apps. With the platform, users can help drive higher ratings, reduce churn and increase retention. Helpshift’s comprehensive customer care suite is notable for impr... Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
Images
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LiveChat is a premium live chat and help desk software for business. The platform is designed and built specifically for amazing customer service and is used in over 150 countries by over 31,000 organizations, including small, medium and enterprise organizations who want to improve customer satis... Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
Images
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Pricing
Free trial available
Free plan available
Billing type
Recurring Subscription
Feedback +Plan
$0.00
/ month
Starter Plan
$150.00
/ month
Growth Plan
Contact Us
Enterprise Plan
Contact Us
Free trial available
Free plan available
Billing type
Recurring Subscription
Starter
$24.00
/ month
Team
$49.00
/ month
Busniess
$69.00
/ month
Enterprise
Contact Us
Reviewer's Segments
Small Business
21.9%
Mid Market
60.95%
Enterprise
17.15%
Small Business
44.98%
Mid Market
36.41%
Enterprise
18.61%
Deployment
- Cloud based
- Desktop based
- Mobile based
- On-premise
- Cloud based
- Desktop based
- Mobile based
- On-premise
Support
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
Training
- In Person
- Live Online
- Webinars
- Documentation
- Videos
- In Person
- Live Online
- Webinars
- Documentation
- Videos
Integrations
Total integrations:
28
- 1CRM
- AppsFlyer
- Asana
- Benchmark Email
- Clearbit
- Desk.com
- Domain.com
- Dropbox Business
- Easywp
- Freshdesk
- Gmail
- GoDaddy Email & Office
- GoDaddy Website Builder
- Godaddy Hosting
- Google Analytics
- Google Analytics 360 Formerly Google Analytics Premium
- Google Calendar
- Grasshopper
- HostGator Website Builder
- HubSpot
- Inbenta Chatbots
- Intercom
- Intuit Mailchimp
- Jimdo
- Meta for Business
- Microsoft Teams
- Mixpanel
- MoEngage
- Omnisend
- Pinecone
- Playvox
- Segment
- SendBird
- Shift4Shop
- Shopify
- Site123
- Slack
- SurveyMonkey
- Survicate
- TeamViewer
- Trello
- Twilio
- Ucraft
- WP Engine
- WebWave
- WhatsApp Business
- Wix
- Zapier
- Zendesk
- Zowie
Total integrations:
26
- 1CRM
- AppsFlyer
- Asana
- Benchmark Email
- Clearbit
- Desk.com
- Domain.com
- Dropbox Business
- Easywp
- Freshdesk
- Gmail
- GoDaddy Email & Office
- GoDaddy Website Builder
- Godaddy Hosting
- Google Analytics
- Google Analytics 360 Formerly Google Analytics Premium
- Google Calendar
- Grasshopper
- HostGator Website Builder
- HubSpot
- Inbenta Chatbots
- Intercom
- Intuit Mailchimp
- Jimdo
- Meta for Business
- Microsoft Teams
- Mixpanel
- MoEngage
- Omnisend
- Pinecone
- Playvox
- Segment
- SendBird
- Shift4Shop
- Shopify
- Site123
- Slack
- SurveyMonkey
- Survicate
- TeamViewer
- Trello
- Twilio
- Ucraft
- WP Engine
- WebWave
- WhatsApp Business
- Wix
- Zapier
- Zendesk
- Zowie
Top Alternatives
Categories
Common categories include: Help Desk Software.
Company Details
- By Helpshift, Inc.
- Located in San Francisco, CA, USA
- Founded in 2012
- By LiveChat Software S.A.
- Located in Wroclaw, Lower Silesian District, Poland
- Founded in 2002
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