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At a Glance
Overview
Helpshift is an in-app customer engagement and web-based customer support platform that helps improve customer experience via mobile apps. With the platform, users can help drive higher ratings, reduce churn and increase retention. Helpshift’s comprehensive customer care suite is notable for impr... Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
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Intercom is a customer service platform that redefines customer support by simplifying processes and execution for its clients. Intercom is designed to connect businesses with their customers through easy messaging and automation. Through technology, Intercom supports teams with the right tools t... Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
Images
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Pricing
Free trial available
Free plan available
Billing type
Recurring Subscription
Feedback +Plan
$0.00
/ month
Starter Plan
$150.00
/ month
Growth Plan
Contact Us
Enterprise Plan
Contact Us
Free trial available
Free plan available
Billing type
Recurring Subscription
Starter
$74.00
/ month
Support
Contact Us
Enterprises
Contact Us
Engage
Contact Us
Convert
Contact Us
Reviewer's Segments
Small Business
21.9%
Mid Market
60.95%
Enterprise
17.15%
Small Business
59.04%
Mid Market
36.59%
Enterprise
4.37%
Deployment
- Cloud based
- Desktop based
- Mobile based
- On-premise
- Cloud based
- Desktop based
- Mobile based
- On-premise
Support
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
Training
- In Person
- Live Online
- Webinars
- Documentation
- Videos
- In Person
- Live Online
- Webinars
- Documentation
- Videos
Integrations
Total integrations:
28
- Acquire.io
- Airmeet
- AliveChat
- Alterdesk
- Amplitude Analytics
- AppMaster.io
- AppSumo
- AppsFlyer
- Appy Pie
- Asana
- Attio
- Automate.io
- Automizy
- Avochato
- BRYTER
- Baremetrics
- Bubble
- Cakemail
- Calendar
- Canny
- ChatArt
- ChatBot
- ChatGPT
- Chatfuel
- Clearbit
- Close
- CloudCannon
- CloudTalk
- Cloudzy
- Coda
- CometChat
- Confluence
- Contento
- Creatio
- Desk.com
- Deskxpand
- Dialpad Talk
- Discourse
- Domain.com
- Dropbox Business
- Duda
- Elastic Email
- EngageBay
- Enonic
- Fibery
- Flowrite
- Flywheel
- Framer
- Freedcamp
- Freshdesk
- GUDSHO Video
- Genesis Pro
- Ghost
- Gist
- GitHub
- Gmail
- GoToWebinar
- Google Analytics
- Google Analytics 360 Formerly Google Analytics Premium
- Google Calendar
- Google Forms
- Help.com
- Helpshift
- Hopin
- HostWP.io
- Hostinger Website Builder
- HubSpot
- HubSpot Marketing Hub
- Impact
- Inbenta Chatbots
- Insightly CRM
- Intercom
- Intuit Mailchimp
- Jira Core
- Kinsta
- Kissflow
- Kissmetrics
- Kommo
- Landbot
- Litmus
- Livestorm
- Loom
- Mailercloud
- Mailmodo
- Mailture
- Makeswift
- Managed Server Hosting
- Meta for Business
- Microsoft Teams
- Mixpanel
- MoEngage
- Namecheap Website Builder
- Neuroflash
- Nutshell
- OpenPhone
- Outgrow
- Overloop
- Pagecloud
- PartnerStack
- Pinecone
- Playvox
- Populr
- Pory.io
- PostHog
- Postmark
- Respond.io
- Retool
- Rewind AI
- Ring Central
- RingCentral MVP
- Salesflare
- Segment
- SendBird
- Shopify
- Shuffle
- Site.es
- Site123
- Sitecore Experience Manager
- Skuid
- Slack
- SmartSuite
- Smith.ai Live Website Chat
- Softr
- Stract
- Streak
- Stripe
- Supermetrics
- SupportBee
- Supportbench
- SurveyMonkey
- SurveySparrow
- Survicate
- Texta.ai
- Thinkific Plus
- Time Doctor
- Trainual
- Trello
- Twilio
- Ucraft
- Userlike
- Vero Workflows
- Viewabo
- WP Engine
- Wappalyzer
- WebinarGeek
- Wistia
- Wrike
- Xperify
- Zapier
- Zendesk
- Zendesk Chat
- Zendesk Support Suite
- ZoomInfo Chat
- Zowie
- folk
- tawk.to
Total integrations:
132
- Acquire.io
- Airmeet
- AliveChat
- Alterdesk
- Amplitude Analytics
- AppMaster.io
- AppSumo
- AppsFlyer
- Appy Pie
- Asana
- Attio
- Automate.io
- Automizy
- Avochato
- BRYTER
- Baremetrics
- Bubble
- Cakemail
- Calendar
- Canny
- ChatArt
- ChatBot
- ChatGPT
- Chatfuel
- Clearbit
- Close
- CloudCannon
- CloudTalk
- Cloudzy
- Coda
- CometChat
- Confluence
- Contento
- Creatio
- Desk.com
- Deskxpand
- Dialpad Talk
- Discourse
- Domain.com
- Dropbox Business
- Duda
- Elastic Email
- EngageBay
- Enonic
- Fibery
- Flowrite
- Flywheel
- Framer
- Freedcamp
- Freshdesk
- GUDSHO Video
- Genesis Pro
- Ghost
- Gist
- GitHub
- Gmail
- GoToWebinar
- Google Analytics
- Google Analytics 360 Formerly Google Analytics Premium
- Google Calendar
- Google Forms
- Help.com
- Helpshift
- Hopin
- HostWP.io
- Hostinger Website Builder
- HubSpot
- HubSpot Marketing Hub
- Impact
- Inbenta Chatbots
- Insightly CRM
- Intercom
- Intuit Mailchimp
- Jira Core
- Kinsta
- Kissflow
- Kissmetrics
- Kommo
- Landbot
- Litmus
- Livestorm
- Loom
- Mailercloud
- Mailmodo
- Mailture
- Makeswift
- Managed Server Hosting
- Meta for Business
- Microsoft Teams
- Mixpanel
- MoEngage
- Namecheap Website Builder
- Neuroflash
- Nutshell
- OpenPhone
- Outgrow
- Overloop
- Pagecloud
- PartnerStack
- Pinecone
- Playvox
- Populr
- Pory.io
- PostHog
- Postmark
- Respond.io
- Retool
- Rewind AI
- Ring Central
- RingCentral MVP
- Salesflare
- Segment
- SendBird
- Shopify
- Shuffle
- Site.es
- Site123
- Sitecore Experience Manager
- Skuid
- Slack
- SmartSuite
- Smith.ai Live Website Chat
- Softr
- Stract
- Streak
- Stripe
- Supermetrics
- SupportBee
- Supportbench
- SurveyMonkey
- SurveySparrow
- Survicate
- Texta.ai
- Thinkific Plus
- Time Doctor
- Trainual
- Trello
- Twilio
- Ucraft
- Userlike
- Vero Workflows
- Viewabo
- WP Engine
- Wappalyzer
- WebinarGeek
- Wistia
- Wrike
- Xperify
- Zapier
- Zendesk
- Zendesk Chat
- Zendesk Support Suite
- ZoomInfo Chat
- Zowie
- folk
- tawk.to
Top Alternatives
Categories
Common categories include: Digital Customer Service Platforms, Help Desk Software, Customer Self-Service Software, Conversational Support Software, and Chatbots Software.
Company Details
- By Helpshift, Inc.
- Located in San Francisco, CA, USA
- Founded in 2012
- By Intercom, Inc.
- Located in San Francisco, California, United States
- Founded in 2011
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