WorkCast Present+ Pricing Overview

The admin team is great, and they get back to you quickly to confirm availability, bookings, etc. If you get an experienced event manager assigned to your event, then generally, it's a smooth process and the event goes well. They have good availability, and being able to have them do pre-records and editing is useful. They do try and be flexible where they can.

Had had several service issues/"human errors" happening over the last 12-months. Before COVID, it felt like we were a valued customer, with Workcast listening to feedback and making updates to technology/features etc. based on what was needed. Since then, they've clearly had a lot of demand and have not coped well. Service issues aside, the technology has not been updated/new features have not been rolled out in a long time - other platforms we've looked at are starting to overtake them in terms of functionality, usability and quality. In terms of service, when they get it right then it's really well done, but it's so hit-and-miss that we simply cannot rely on them and have to double-check everything; it's been very frustrating.

None

Every member of the team is helpful and go out of their way. I can turn up to an event confident that Worcast have checked everything on their side and everything is ready to go.

I honestly can't find anything to criticise. They needed to understand our industry needs at the start but now that they do its great

The benefits are massive, we engage with our customers in a manner which is convenient to them. Which allows us to add value beyond our products

Some of the more experienced team members are great and have excellent customer service, but this doesn't seem to translate down to everyone in the company.

Sometimes it can be very difficult to get simple tasks done. The system seems to be very reliant on specific individuals doing a great job - which we took for granted. No longer feel I can trust WorkCast to deliver the event 100% of the time.

Running Webinars - generating leads

WorkCast is economical and contains all of the features that you find on higher-priced platforms. I also appreciate their support and customer success teams

Sometimes the rollouts of new features are not fully worked out or training is not in place before the release.

We are working through working on keeping programs short and precise and improving registration signups. We are also working more with live broadcasts.

The player is highly customisable and has great analytics. The team is a pleasure to work with and have a fast response time.

The max resolution is 720p, which is sometimes a limitation for some of our clients. There are also some issues with post-event emails when events have very high attendance.

Workcast allows us to create fully customised live streams for our clients at a competitive price. The RTMP integration is excellent, and the range of templates enables us to find the right look for a client.

The platform allows us to customize our brand and upload branded images, visuals, and videos. They also support different languages, such as Chinese, which is excellent for our clients in the Asia Pacific region. The team in Asia is also very responsive to our needs.

It might require time to get buy-ins from internal stakeholders as it's relatively new in the Asia Pacific region. Still, once you get their initial buy-ins, they love the stability and security of the platform.

It helps us hosting events and conferences online for clients with stable and secure support. It's beneficial during the pandemic. Once we are in, we don't feel any need to change it back to in-person meetings.

Workcast provides solid and reliable service and frequently updates and upgrades their system. They are very responsive to input and feedback and have often instituted changes we have recommended.

The Q&A interface a bit klunky and could benefit from being a bit more flexible.

Workcast's Producer+ system allows us to easily self-manage our webinars, with full access to all admin tools. This enables rapid updates and changes, allowing us to be hyper-responsive to our client's needs.

WorkCast's support team is hands down fantastic. Their tech support department is incredibly responsive, quick, helpful, and cheery. Likewise, our account manager is always happy to chat and even took the time to look into our organization beyond our preliminary conversations to really understand who we are and what we need. The platform itself is multifaceted and comprehensive and attractive from the audience's perspective.

This platform is definitely best for larger, complex events due to all the features and management support. The complexity can be a little clunky for smaller, one-off presentations. Likewise, some features that I hoped for were definitely missing-- for instance, I wish you were able to copy a past event to use as a template for a future event. Instead, you have to go through the support team and they have to create that duplicate for you as a whole new event template. Similarly, multi-registration pages don't come standard. It cost an extra $500 for a multi-reg template and I still have to go through the tech team to finalize set-up each time we use it.

Running highly interactive webinars that generate comprehensive reporting.