SiteGround is the largest independent website hosting company that is trusted by over 2.8 million domains around the world. The platform is best known for its strong focus on web speed and security. SiteGround’s hosting service covers powerful website management tools and proprietary in-house solutions that allow them to run websites faster and safer. All this is offered with stellar customer service that makes SiteGround a popular choice among freelancers and small business owners. It’s also a recommended hosting provider by WordPress.
Segment |
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Deployment | Cloud / SaaS / Web-Based |
Support | 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support |
Training | Documentation |
Languages | English |
Siteground offers all of the features you could want from a hosting company and their customer support is second to none
There is nothing I dislike about Siteground
Keeping our online presence up and running
Their support really tries their best to help.
Some limitations to the services they provide, no Laravel for example.
Meeting all of my WPMU needs.
Easy interface, quick support, every feature I need at a good price. I've used SG for a decade now and have switched many clients to it.
My FTP client flags it as insecure even though it's not. not an issue really, but was alarming the first time.
I never have to worry about sites going down or having to wait days for a support ticket to be handled. Great UI makes tools easy to access.
SiteGround is easy to use, has excellent documentation, and their customer service and tech support have been fantastic!
Haven't had any negative issues. Everything has been great!
They are always ready and available whenever we come across any server issues.
Support is amazing, hosting admin interface is really well thought out. Can't fault them.
NA - no dislikes here. Nothing to add :)
general support for some of the issues that take a while to figure out.
A healthy performance and quality hosting with low-cost packages, includes free SSL and Control Panel.
VPS options and Windows hosting. (ASP ASP.NET etc.)
Best for Wordpress websites easily connected with mySQL and includes a free SSL
SiteGround has by far the best tech support I've ever used. Their live chat is always quick, their associates helpful and courteous - it's a great value for the money!
It's a bit more expensive if I renew monthly, but just switched to an annual plan, and then upgraded during their Black Friday sale and now I have 2 years of hosting for about $11 a month.
I am NOT a tech wiz. With SiteGround, I've never had to worry about having to Google for 3 hours to try to figure something out. They're super helpful, and it's always quick!
The support team is usually helpful and responds quickly.
Some of the technicians in the support team are not as skilled as the others.
Siteground helps me with setting up the websites, and also if I have issues with my emails. Site Tools has many good tools.
The platform is consistent and the customer support is always top notch.
N/A - I like everything about Siteground
Domain verification is what we are working on today. We worked together online in a Chat and when we hit a stopping point we escalated the request. Perfect.
Gets your website setup without having to learn cPanel. Some more technical people may like having cPanel, but I don't miss it. Speeds are much better than the 2 previous hosting companies I used. Free and easy to set up SSL.
The initial promotional price is great, but the renewal can be expensive. If you have low site traffic and don't need much, then there may be cheaper options. But if you want reliability and speed for your website because it's for your small business, then I would go with Siteground versus the cheaper options.
My website with the previous hosting company would constantly slow down or crash because of high traffic or too many processes. I've had zero problems so far with Siteground.
speed, reliability and safety. Exceptional customer support
I would like a wider domain purchase choice like godaddy
speed, reliability and safety
Support. Simply the best. Although the systems don't generally need support because they're well managed and easy to deploy. But when support is needed, the team always goes above and beyond.
They've made far too many changes to their platform and infrastructure over the past couple of years, not allowing one to settle into a forget-it mode. Even if most changes didn't require intervention.
Reliable hosting for all client websites. Ensures we can offer reliability and security to our customers.
SiteGround has taken WordPress hosting to an entirely new level. Everything is done through a very easy-to-use and understand user interface. You don't have to know anything about WordPress to seem like a professional. Their customer support is even better. They are very friendly and knowledgeable. When they explain things, they provide screenshots and very clear step-by-step instructions so it's very easy to follow and understand. The user interface is very nice and user-friendly.
I haven't come across anything yet. The site and customer support have far exceeded my expectations.
They are making support for my website very easy. Because of the user interface, I can do all that I need with little effort. This means I don't need any additional support to maintain my site.
SiteGround's customer support team is exceptional! They are quick to respond and go above and beyond to help resolve issues. I love that they are able to help troubleshoot WordPress configuration issues, including multisite networks. Highly recommend SiteGround for WordPress hosting.
I do not dislike anything about SiteGround.
WordPress website hosting with an easy-to-use customer portal and excellent customer service.
Daniela, my support person was amazing! It makes me so nervous to do anything related to the website but she walked me through all the steps so patiently.
Nothing! Every time I've had to go to support they've been super-helpful. I haven't had any issues thus far.
I had different companies set up to host the site and the domain (not sure if I'm saying it right) but having everything with them in one place has been great.
I appreciate how knowledgeable and patient their support was at helping me resolve my issue.
Nothing. I have no complaints at all. I am satisfied.
Support was helpful for me to resolve a connection problem I was having.
I like how easy it is to access and manage all of my sites form one platform, the upgrade and plan options are really afforable and user friendly!
I have liked everything so far about Siteground, the only thing is that it is hard to get in tough with customer service right away!
We have upgraded our plan for managing our main site with our staging site and it has made life so easy!
SiteGround is very affordable and very easy to use.
It is very well-suited to a variety of ordinary tasks, but is difficult to customize without first doing some research.
We switched to SiteGround when we decided to go with WordPress for our website platform. SiteGround saves us money on our web hosting expenses, and I am very pleased with the service.
We've had no downtime on our website with Siteground. Our pages load quickly and reliably.
We get automated emails about how they've upgraded us to the latest version of Wordpress even though we use Craft.
It's important for us to be available to our people. Siteground helps us to be always on.
My website load times with Siteground is much better than what I experienced with other web hosting providers. My plan has a lot of features, including unlimited website hosting at an affordable price.
The user interface could be improved. It takes several steps for me just to enter cPanel, which can be annoying. Also, the website migrator they provided messed up my website, which took me a couple of hours to resolve.
Siteground helps me to host my website while providing my visitors a good experience. I have not received any complaints from people regarding my website performance.