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SiteGround Logo
SiteGround
Reliable Web Hosting Solutions
4.3
(256)
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SiteGround Reviews & Product Details

SiteGround Overview
What is SiteGround?

SiteGround is the largest independent website hosting company that is trusted by over 2.8 million domains around the world. The platform is best known for its strong focus on web speed and security. SiteGround’s hosting service covers powerful website management tools and proprietary in-house solutions that allow them to run websites faster and safer. All this is offered with stellar customer service that makes SiteGround a popular choice among freelancers and small business owners. It’s also a recommended hosting provider by WordPress.

Company SiteGround Hosting Ltd.
Year founded 2004
Company size 201-500 employees
Headquarters Sofia, Bulgaria
Social Media
SiteGround Categories on Findstack
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Ask Questions about SiteGround
What SiteGround is best for?
How does SiteGround compare to dhosting?
What are the pros and cons of SiteGround?
SiteGround Product Details
Segment
Small Business
Mid Market
Enterprise
Deployment Cloud / SaaS / Web-Based
Support 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support
Training Documentation
Languages English
SiteGround Pros and Cons
Pros
  • Fast server response times
  • Multiple datacenters across four contents
  • Reliable uptime
  • Great customer support, including 24/7 phone support
  • Free website migration service
Cons
  • Very expensive renewal price
SiteGround Awards
Findstack 2024 General Badge
SiteGround Features
Backup and Restore
Bandwidth Allocation
CDN Integration
CMS Integration
Caching Options
Control Panel Integration
Cron Job Scheduling
Custom Error Pages
Customer Support
DNS Management
Data Center Locations
Database Support
Developer Tools
Domain Registration
E-commerce Capabilities
Email Hosting
FTP Access
Multi-domain Hosting
Resource Monitoring
SSH Access
SSL Certificates
Scalability Options
Security Features
Server Configuration Options
Site Migration Assistance
Staging Environment
Storage Space
Subdomain Management
Uptime Guarantee
Website Builder
SiteGround Media
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SiteGround Screenshots
Disclaimer
Our research is curated from diverse authoritative sources and meant to offer general advice. We don’t guarantee that our suggestions will work best for each use-case, so consider your unique needs when choosing products and services. Feel free to share your feedback.
Last updated: February 01, 2025
SiteGround Logo
256 SiteGround Reviews
4.3 out of 5
Small Business (50 or fewer emp.)
Oct 26, 2023
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Simply the best customer service anywhere"
What do you like best about SiteGround?

Siteground offers all of the features you could want from a hosting company and their customer support is second to none

What do you dislike about SiteGround?

There is nothing I dislike about Siteground

What problems is SiteGround solving and how is that benefiting you?

Keeping our online presence up and running

Small Business (50 or fewer emp.)
Aug 21, 2023
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"EXCELLENT! Kudos to Svetoslav D. he really made my day with the exceptional support."
What do you like best about SiteGround?

Their support really tries their best to help.

What do you dislike about SiteGround?

Some limitations to the services they provide, no Laravel for example.

What problems is SiteGround solving and how is that benefiting you?

Meeting all of my WPMU needs.

Small Business (50 or fewer emp.)
May 15, 2023
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"never had a complaint"
What do you like best about SiteGround?

Easy interface, quick support, every feature I need at a good price. I've used SG for a decade now and have switched many clients to it.

What do you dislike about SiteGround?

My FTP client flags it as insecure even though it's not. not an issue really, but was alarming the first time.

What problems is SiteGround solving and how is that benefiting you?

I never have to worry about sites going down or having to wait days for a support ticket to be handled. Great UI makes tools easy to access.

Small Business (50 or fewer emp.)
Apr 13, 2023
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Wonderful Support!"
What do you like best about SiteGround?

SiteGround is easy to use, has excellent documentation, and their customer service and tech support have been fantastic!

What do you dislike about SiteGround?

Haven't had any negative issues. Everything has been great!

What problems is SiteGround solving and how is that benefiting you?

They are always ready and available whenever we come across any server issues.

Small Business (50 or fewer emp.)
Apr 04, 2023
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Always fantastic support"
What do you like best about SiteGround?

Support is amazing, hosting admin interface is really well thought out. Can't fault them.

What do you dislike about SiteGround?

NA - no dislikes here. Nothing to add :)

What problems is SiteGround solving and how is that benefiting you?

general support for some of the issues that take a while to figure out.

Enterprise (> 1000 emp.)
Mar 19, 2023
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Well balanced quality hosting"
What do you like best about SiteGround?

A healthy performance and quality hosting with low-cost packages, includes free SSL and Control Panel.

What do you dislike about SiteGround?

VPS options and Windows hosting. (ASP ASP.NET etc.)

What problems is SiteGround solving and how is that benefiting you?

Best for Wordpress websites easily connected with mySQL and includes a free SSL

Small Business (50 or fewer emp.)
Nov 22, 2022
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Best. Customer. Support. Ever."
What do you like best about SiteGround?

SiteGround has by far the best tech support I've ever used. Their live chat is always quick, their associates helpful and courteous - it's a great value for the money!

What do you dislike about SiteGround?

It's a bit more expensive if I renew monthly, but just switched to an annual plan, and then upgraded during their Black Friday sale and now I have 2 years of hosting for about $11 a month.

What problems is SiteGround solving and how is that benefiting you?

I am NOT a tech wiz. With SiteGround, I've never had to worry about having to Google for 3 hours to try to figure something out. They're super helpful, and it's always quick!

Small Business (50 or fewer emp.)
Oct 01, 2022
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Thank you for helping me set up the multi website"
What do you like best about SiteGround?

The support team is usually helpful and responds quickly.

What do you dislike about SiteGround?

Some of the technicians in the support team are not as skilled as the others.

What problems is SiteGround solving and how is that benefiting you?

Siteground helps me with setting up the websites, and also if I have issues with my emails. Site Tools has many good tools.

Small Business (50 or fewer emp.)
Sep 29, 2022
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Always happy with Siteground"
What do you like best about SiteGround?

The platform is consistent and the customer support is always top notch.

What do you dislike about SiteGround?

N/A - I like everything about Siteground

What problems is SiteGround solving and how is that benefiting you?

Domain verification is what we are working on today. We worked together online in a Chat and when we hit a stopping point we escalated the request. Perfect.

Small Business (50 or fewer emp.)
Sep 27, 2022
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Great choice for simplified webhosting."
What do you like best about SiteGround?

Gets your website setup without having to learn cPanel. Some more technical people may like having cPanel, but I don't miss it. Speeds are much better than the 2 previous hosting companies I used. Free and easy to set up SSL.

What do you dislike about SiteGround?

The initial promotional price is great, but the renewal can be expensive. If you have low site traffic and don't need much, then there may be cheaper options. But if you want reliability and speed for your website because it's for your small business, then I would go with Siteground versus the cheaper options.

What problems is SiteGround solving and how is that benefiting you?

My website with the previous hosting company would constantly slow down or crash because of high traffic or too many processes. I've had zero problems so far with Siteground.

Small Business (50 or fewer emp.)
Aug 19, 2022
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"110% better than the industry standard for customer service"
What do you like best about SiteGround?

speed, reliability and safety. Exceptional customer support

What do you dislike about SiteGround?

I would like a wider domain purchase choice like godaddy

What problems is SiteGround solving and how is that benefiting you?

speed, reliability and safety

Small Business (50 or fewer emp.)
Aug 18, 2022
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Consistently excellent (and prompt) support"
What do you like best about SiteGround?

Support. Simply the best. Although the systems don't generally need support because they're well managed and easy to deploy. But when support is needed, the team always goes above and beyond.

What do you dislike about SiteGround?

They've made far too many changes to their platform and infrastructure over the past couple of years, not allowing one to settle into a forget-it mode. Even if most changes didn't require intervention.

What problems is SiteGround solving and how is that benefiting you?

Reliable hosting for all client websites. Ensures we can offer reliability and security to our customers.

Mid Market (51-1000 emp.)
Jul 28, 2022
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Excellent Company with Great Support"
What do you like best about SiteGround?

SiteGround has taken WordPress hosting to an entirely new level. Everything is done through a very easy-to-use and understand user interface. You don't have to know anything about WordPress to seem like a professional. Their customer support is even better. They are very friendly and knowledgeable. When they explain things, they provide screenshots and very clear step-by-step instructions so it's very easy to follow and understand. The user interface is very nice and user-friendly.

What do you dislike about SiteGround?

I haven't come across anything yet. The site and customer support have far exceeded my expectations.

What problems is SiteGround solving and how is that benefiting you?

They are making support for my website very easy. Because of the user interface, I can do all that I need with little effort. This means I don't need any additional support to maintain my site.

Small Business (50 or fewer emp.)
Jun 03, 2022
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Excellent customer service"
What do you like best about SiteGround?

SiteGround's customer support team is exceptional! They are quick to respond and go above and beyond to help resolve issues. I love that they are able to help troubleshoot WordPress configuration issues, including multisite networks. Highly recommend SiteGround for WordPress hosting.

What do you dislike about SiteGround?

I do not dislike anything about SiteGround.

What problems is SiteGround solving and how is that benefiting you?

WordPress website hosting with an easy-to-use customer portal and excellent customer service.

Small Business (50 or fewer emp.)
Jan 20, 2022
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Great experience!"
What do you like best about SiteGround?

Daniela, my support person was amazing! It makes me so nervous to do anything related to the website but she walked me through all the steps so patiently.

What do you dislike about SiteGround?

Nothing! Every time I've had to go to support they've been super-helpful. I haven't had any issues thus far.

What problems is SiteGround solving and how is that benefiting you?

I had different companies set up to host the site and the domain (not sure if I'm saying it right) but having everything with them in one place has been great.

Small Business (50 or fewer emp.)
Dec 21, 2021
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Great Service as Always!"
What do you like best about SiteGround?

I appreciate how knowledgeable and patient their support was at helping me resolve my issue.

What do you dislike about SiteGround?

Nothing. I have no complaints at all. I am satisfied.

What problems is SiteGround solving and how is that benefiting you?

Support was helpful for me to resolve a connection problem I was having.

Small Business (50 or fewer emp.)
Dec 10, 2021
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Easiest software to use to manage your websites!"
What do you like best about SiteGround?

I like how easy it is to access and manage all of my sites form one platform, the upgrade and plan options are really afforable and user friendly!

What do you dislike about SiteGround?

I have liked everything so far about Siteground, the only thing is that it is hard to get in tough with customer service right away!

What problems is SiteGround solving and how is that benefiting you?

We have upgraded our plan for managing our main site with our staging site and it has made life so easy!

Small Business (50 or fewer emp.)
Feb 02, 2021
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"SiteGround is an excellent web hosting provider for the money!"
What do you like best about SiteGround?

SiteGround is very affordable and very easy to use.

What do you dislike about SiteGround?

It is very well-suited to a variety of ordinary tasks, but is difficult to customize without first doing some research.

What problems is SiteGround solving and how is that benefiting you?

We switched to SiteGround when we decided to go with WordPress for our website platform. SiteGround saves us money on our web hosting expenses, and I am very pleased with the service.

Mid Market (51-1000 emp.)
Sep 20, 2019
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Reliable "
What do you like best about SiteGround?

We've had no downtime on our website with Siteground. Our pages load quickly and reliably.

What do you dislike about SiteGround?

We get automated emails about how they've upgraded us to the latest version of Wordpress even though we use Craft.

What problems is SiteGround solving and how is that benefiting you?

It's important for us to be available to our people. Siteground helps us to be always on.

Small Business (50 or fewer emp.)
May 09, 2019
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Very Good Value for Web Hosting"
What do you like best about SiteGround?

My website load times with Siteground is much better than what I experienced with other web hosting providers. My plan has a lot of features, including unlimited website hosting at an affordable price.

What do you dislike about SiteGround?

The user interface could be improved. It takes several steps for me just to enter cPanel, which can be annoying. Also, the website migrator they provided messed up my website, which took me a couple of hours to resolve.

What problems is SiteGround solving and how is that benefiting you?

Siteground helps me to host my website while providing my visitors a good experience. I have not received any complaints from people regarding my website performance.

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