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Pipefy
Streamline Your Workflow
4.6
(223)
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Pipefy Reviews & Product Details

Pipefy Overview
What is Pipefy?

Pipefy is a process management software that helps teams of all sizes create automated workflows and streamline their work. It lets frontline employees independently build customized processes, apply their own conditions and business rules to automate manual activities, control SLAs, collaborate with stakeholders, and integrate with other software to ensure better business results.

Company Pipefy
Year founded 2015
Company size 201-500 employees
Headquarters San Francisco, California, United States
Social Media
Pipefy Categories on Findstack
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What Pipefy is best for?
How does Pipefy compare to Kissflow?
What are the pros and cons of Pipefy?
Pipefy Product Details
Capabilities
API
Segment
Small Business
Mid Market
Enterprise
Deployment Cloud / SaaS / Web-Based, Mobile Android, Mobile iPad, Mobile iPhone
Support 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support
Training Documentation
Languages English
Pipefy Features
API Access
Analytics and Reporting
Audit Trail
Business Rules Management
Case Management
Cloud-Based Deployment
Collaboration Tools
Compliance management
Customer Support
Customizable Dashboards
Data Import/Export
Document Management
Drag and Drop Interface
Forms Management
Integration Capabilities
KPI Monitoring
Mobile Access
Notifications and Alerts
On-premise Deployment
Performance Metrics
Process Mapping
Process Modeling
Process Simulation
Real-Time Monitoring
Role-Based Permissions
Task Management
Third-party Integrations
User Access Controls
Version Control
Workflow Automation
Pipefy Media
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Pipefy Screenshots
Disclaimer
Our research is curated from diverse authoritative sources and meant to offer general advice. We don’t guarantee that our suggestions will work best for each use-case, so consider your unique needs when choosing products and services. Feel free to share your feedback.
Last updated: July 04, 2024
Pipefy Logo
223 Pipefy Reviews
4.6 out of 5
Small Business (50 or fewer emp.)
May 08, 2020
 Source
Overall Rating:
4.0
AG
Verified Reviewer
Founder
Share
"The best tool to organize your processes."
What do you like best about Pipefy?

What I like best is the automations options.

What do you dislike about Pipefy?

The templates e-mails messages could be improved.

What problems is Pipefy solving and how is that benefiting you?

Sending automated e-mails. This is definitely a time saving!!

Small Business (50 or fewer emp.)
Jan 31, 2018
 Source
Overall Rating:
4.0
AG
Verified Reviewer
Founder
Share
"Interesting platform for work completion"
What do you like best about Pipefy?

It is a thorough platform to take projects or sales from beginning to end. Different steps along the way of the sales process allow for different categories of placement dependent upon the projects completion status

What do you dislike about Pipefy?

Numerous columns to choose that sometimes complicates things and makes processes more complex than they really need to be

What problems is Pipefy solving and how is that benefiting you?

Organization of projects or sales different stages

Small Business (50 or fewer emp.)
Jan 30, 2018
 Source
Overall Rating:
4.0
AG
Verified Reviewer
Founder
Share
"Good user Interface"
What do you like best about Pipefy?

I like the user interface, it is very easy to understand. And they have a very good support to the customers, they assist you anytime if you need assistance.And the simple report is very good for the initial customers. It also has the adaptability to adapt the need for the project.

What do you dislike about Pipefy?

I installed the app on the mobile phone. And believe me, the mobile app is very poor. And also the billing system for the one user is not so good. And Also the integration with the other tools is disabled. It seems like most of the features in the under construction phase.

What problems is Pipefy solving and how is that benefiting you?

Pipefy has a good features like communication speed, efficiency, integrate multidisciplinary teams, eliminate failures etc. This is very good for internal communication. This is the benefit which I have realized.

Small Business (50 or fewer emp.)
Nov 28, 2017
 Source
Overall Rating:
4.0
AG
Verified Reviewer
Founder
Share
"Powerful tool to automate your process"
What do you like best about Pipefy?

Pipefy has a lot of amazing features to integrate each step of your process even if many people needs to participate in different moments.

What do you dislike about Pipefy?

It has some limitations about how many automatizations you could programming depending on your plan. The initial one has just 5.

What problems is Pipefy solving and how is that benefiting you?

Pipefy can provide a significantly improvement to your internal communication. In addition, you ensure that each step will be completed before goes to the next stage.

Mid Market (51-1000 emp.)
Nov 07, 2023
 Source
Overall Rating:
3.5
AG
Verified Reviewer
Founder
Share
"It's a good Kanban system"
What do you like best about Pipefy?

The organization of information is clear and easy to understand. It makes project management easy and requires very little learning to get onboarded

What do you dislike about Pipefy?

The reporting features are lagging. You might have 35 fields on your card but only 25 in your report. So, you'll have to work with the team to make this work. Also, there are lags in follow-up from IT, some features make no sense (like how cards are created). Our team uses it for Recruitment but it's not the best function for this product.

What problems is Pipefy solving and how is that benefiting you?

Pipefy helps us with our Recruitment functions as well as managing documentation between our teams.

Small Business (50 or fewer emp.)
May 19, 2023
 Source
Overall Rating:
3.5
AG
Verified Reviewer
Founder
Share
"Pipefy is great on Kanban, but a more accurate search is missing"
What do you like best about Pipefy?

I like the possibilities of Kanban customization

What do you dislike about Pipefy?

I don't like the limitations of searching in databases. It only works in one field. Import is not easy either.

What problems is Pipefy solving and how is that benefiting you?

It keeps all the information I have on my prospects and helps me recover that information quickly. It also helps me not to lose control of their processes.

Mid Market (51-1000 emp.)
Jan 10, 2023
 Source
Overall Rating:
3.5
AG
Verified Reviewer
Founder
Share
"Build and maintain processes faster"
What do you like best about Pipefy?

Possibility to do simple processes from scratch to go-live very fast

What do you dislike about Pipefy?

Lack of tool for managing many processes as the use of the system grows

What problems is Pipefy solving and how is that benefiting you?

It let our company create processes that can be traceable and easy to collaborate

Small Business (50 or fewer emp.)
Aug 09, 2021
 Source
Overall Rating:
3.5
AG
Verified Reviewer
Founder
Share
"Simple review"
What do you like best about Pipefy?

The amount of options available for the creation of kanbans

What do you dislike about Pipefy?

The main font of the website. It becomes difficult for a clear understanding of what is written.

What problems is Pipefy solving and how is that benefiting you?

Business problems. Growth in structuring on the work process

Mid Market (51-1000 emp.)
Oct 24, 2019
 Source
Overall Rating:
3.5
AG
Verified Reviewer
Founder
Share
"Great for Visibility "
What do you like best about Pipefy?

I like Pipefy because it is really simple to use.

What do you dislike about Pipefy?

It would be helpful to have tutorials and time tracking. Not scalable for a larger company.

What problems is Pipefy solving and how is that benefiting you?

None so far.

Small Business (50 or fewer emp.)
Nov 16, 2017
 Source
Overall Rating:
3.5
AG
Verified Reviewer
Founder
Share
"Amazing BPO product. Mediocre support."
What do you like best about Pipefy?

The product. It's amazing, if you're looking to implement lightweight BPO. All incoming tasks start with an intake form. You can set up any process you want with your team to handle complex processes. It's everything JIRA should have been.

What do you dislike about Pipefy?

Mediocre support. Takes a long time to respond, and nobody really cares about helping you (the support team is actually the sales team, so I can emphasize & I'm not surprised their priorities are elsewhere).

What problems is Pipefy solving and how is that benefiting you?

This is every project manager's dream tool for handling external requests. Great for teams that have to operate a bit like a services bureau (whether internally, or with external clients). Puts messy processes on rails.

Mid Market (51-1000 emp.)
Jan 31, 2018
 Source
Overall Rating:
2.5
AG
Verified Reviewer
Founder
Share
"Pipefy Review"
What do you like best about Pipefy?

It easy to make sure all departments are working cohesively.

What do you dislike about Pipefy?

I wish there were more advanced settings.

What problems is Pipefy solving and how is that benefiting you?

Analyzing the company's security and evaluating the products being used.

Enterprise (> 1000 emp.)
Jan 30, 2018
 Source
Overall Rating:
2.5
AG
Verified Reviewer
Founder
Share
"Straightforward but visuals are not appealing"
What do you like best about Pipefy?

Gets the job done but the graphics could be made better to be softer on the eyes. Interesting colors but sometimes can be distracting in terms of its use.

What do you dislike about Pipefy?

graphics could be made better to be softer on the eyes. Need to focus more on the point of the project rather than the physical aspect of the nature of the software.

What problems is Pipefy solving and how is that benefiting you?

revenue, sales, supply chain logistics, how many we need to ship out/order for ourselves. Anything you could possibly use can be done on Pipefy, it is visually appealing but can be distracting at times. maybe try

Small Business (50 or fewer emp.)
Aug 17, 2021
 Source
Overall Rating:
1.0
AG
Verified Reviewer
Founder
Share
"Very expensive, horrible support."
What do you like best about Pipefy?

The possibility to create kaban processes with database

What do you dislike about Pipefy?

Cost and SupportHigh costs and unpersonalized support

What problems is Pipefy solving and how is that benefiting you?

Customer onboarding, documenting processes.