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HostGator
Reliable Web Hosting Solutions
3.7
(243)
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HostGator Reviews & Product Details

HostGator Overview
What is HostGator?

HostGator is a popular web hosting service packed with powerful tools and is known as an easy-to-use and straightforward website builder. Popular among bloggers and small business users, make no mistake, HostGator is still packed with numerous, feature-rich hosting plans, shared hosting options, and easy-to-use tools that are perfect for novice webmasters. Notably, Hostgator also has outstanding uptime with reliable customer support.

Company Endurance International Group
Year founded 1995
Company size 1001-5000 employees
Headquarters Burlington, Massachusetts, United States
Social Media
HostGator Categories on Findstack
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Ask Questions about HostGator
What HostGator is best for?
How does HostGator compare to dhosting?
What are the pros and cons of HostGator?
HostGator Product Details
Segment
Small Business
Mid Market
Enterprise
Deployment Cloud / SaaS / Web-Based
Support 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support
Training Documentation
Languages English
HostGator Pros and Cons
Pros
  • 99.99% uptime guarantee
  • One-click WordPress install with cPanel transfer
  • Unmetered bandwidth
  • Exceptionally fast site loading speed
  • Really user-friendly UI
Cons
  • No free backups
  • Just one website available on the cheapest plan
  • Constant upselling on the system
  • Has only two data centers
  • Not the most affordable for renewals
HostGator Awards
Findstack 2024 General Badge
HostGator Features
Backup and Restore
Bandwidth Allocation
CDN Integration
CMS Integration
Caching Options
Control Panel Integration
Cron Job Scheduling
Custom Error Pages
Customer Support
DNS Management
Data Center Locations
Database Support
Developer Tools
Domain Registration
E-commerce Capabilities
Email Hosting
FTP Access
Multi-domain Hosting
Resource Monitoring
SSH Access
SSL Certificates
Scalability Options
Security Features
Server Configuration Options
Site Migration Assistance
Staging Environment
Storage Space
Subdomain Management
Uptime Guarantee
Website Builder
HostGator Media
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HostGator Screenshots
Disclaimer
Our research is curated from diverse authoritative sources and meant to offer general advice. We don’t guarantee that our suggestions will work best for each use-case, so consider your unique needs when choosing products and services. Feel free to share your feedback.
Last updated: February 21, 2025
HostGator Logo
243 HostGator Reviews
3.7 out of 5
Small Business (50 or fewer emp.)
Jul 11, 2016
 Source
Overall Rating:
4.5
AG
Verified Reviewer
Founder
Share
"Great service for over a decade!"
What do you like best about HostGator?

The customer service with Hostgator has always been above and beyond for me. My questions are always answered the first time around and I have even had them walkthrough an entire process with me to ensure I didn't have to keep calling back to get it handled the next time. They never seem rushed, which is a nice change from a lot of customer service I've experienced with online products.

What do you dislike about HostGator?

I am currently having an issue with e-mails, not mass ones, not going where they should go and arriving in SPAM. This is concerning.

What problems is HostGator solving and how is that benefiting you?

The benefits to Hostgator are great. I have been using them for over a decade and some e-mails now going to spam is the first time I've had any troubles. I'd say that's a HUGE benefit to my business!

Small Business (50 or fewer emp.)
Apr 06, 2016
 Source
Overall Rating:
4.5
AG
Verified Reviewer
Founder
Share
"Good hosting"
What do you like best about HostGator?

Down is very low almost no experience in last 2 years for down time, Cpanel works good as well provide MySQl and ftp access easy to locate inside panel

What do you dislike about HostGator?

Difficult to navigate to control panel and you never realize whats differance in billing panel, control panel and where you can control the site.

What problems is HostGator solving and how is that benefiting you?

1 - Website hosting, Application hosting as well eCommerce site hosting.

Small Business (50 or fewer emp.)
Jan 11, 2024
 Source
Overall Rating:
4.0
AG
Verified Reviewer
Founder
Share
"Pretty renowned web hosting"
What do you like best about HostGator?

Easy to use , customer care team is good at handling backend compaints. implementaion and integration is seemless and easy. Being a web hosting the frequecy of use is obviously high

What do you dislike about HostGator?

HostGator is a bit more expensive than some others, but you can find similar services for less money. Still, HostGator's quality is really great.But there is not much to complain about.

What problems is HostGator solving and how is that benefiting you?

The services can be down for days which may leave you in a difficult situation. Once thier billing service was down for more than three days. Migratition needs to improve alot.

Small Business (50 or fewer emp.)
Dec 27, 2023
 Source
Overall Rating:
4.0
AG
Verified Reviewer
Founder
Share
"Good web hosting sevice"
What do you like best about HostGator?

I rally like that is easy to use for begginers like me and it's also affordable

What do you dislike about HostGator?

I hate that it's trying to sell additional services all the time

What problems is HostGator solving and how is that benefiting you?

It takes care of maintaining the server hardware and software, so I don't have to worry about it

Small Business (50 or fewer emp.)
Dec 16, 2023
 Source
Overall Rating:
4.0
AG
Verified Reviewer
Founder
Share
"Great Customer Service Experience!"
What do you like best about HostGator?

I think the customer service they provide is one of the best I had when it comes to hosting services.

What do you dislike about HostGator?

I didn't really have any bad experiences with HostGator. Maybe the only thing I'd mention is their price. You pay for what you get, so to me it made sense to pay slightly higher prices to get a better service. But, for some people it might not be same.

What problems is HostGator solving and how is that benefiting you?

I have purchased a couple domains from Hostgator and they also provided me with hosting services. I like how Hostgator is very instinctive to use even for people that aren't that tech-savvy.

Small Business (50 or fewer emp.)
Oct 31, 2023
 Source
Overall Rating:
4.0
AG
Verified Reviewer
Founder
Share
"Effortless hosting experience with reliable customer support."
What do you like best about HostGator?

I love HostGator's uptime; my site's always up and running. Their customer support is super helpful and always has my back. The control panel is super easy to use, which is great for someone like me who's not super tech-savvy. They've got all the tools I need, from setting up emails to backing up my website. Plus, their prices are reasonable

What do you dislike about HostGator?

Sometimes, HostGator can be a bit slow to load, which can be a bit annoying. Their upselling can also be a bit much; I feel like I'm constantly being pitched additional services. The least helpful thing about HostGator is probably their knowledge base. It's got a ton of information, but it can be overwhelming and hard to find exactly what you're looking for. The main downsides are the occasional slow load times and the aggressive upselling. Other than that, I've had a pretty good experience with them.

What problems is HostGator solving and how is that benefiting you?

HostGator solves the problem of finding reliable and affordable web hosting. With HostGator, I don't have to worry about my website going down or running into technical issues. Their uptime is great, and if I ever do run into problems, their customer support is always there to help. This benefits me because it allows me to focus on creating content and engaging with my audience, instead of worrying about the technical side of running a website. It also gives me peace of mind knowing that my website is in good hands and that I have support available whenever I need it. Additionally, the range of tools and features they offer makes it easy for me to manage my website and add new features as needed.

Small Business (50 or fewer emp.)
Apr 18, 2023
 Source
Overall Rating:
4.0
AG
Verified Reviewer
Founder
Share
"Easy Hosting for Low Traffic Sites"
What do you like best about HostGator?

Basic cPanel access and relatively easy interface to manage websites. They had a great intro price for a three year contract. We ran a few low level traffic sites on this server and never had any issues with downage.

What do you dislike about HostGator?

They are owned by the same company who owns Bluehost who has had more issues over the years. They always offer a low intro pricepoint and then the price jumps considerably after renewal.

What problems is HostGator solving and how is that benefiting you?

We wanted to host websites ourselves in stead of through a middleman. It has saved us a lot of money but takes more time to set up initially and check for health and updates.

Small Business (50 or fewer emp.)
Feb 15, 2022
 Source
Overall Rating:
4.0
AG
Verified Reviewer
Founder
Share
"HostGator definitely provides a good solution for web hosting"
What do you like best about HostGator?

There is a very impressive Dashbrod with lots of tools and interfaces You can see the order in the eyes from the beginning Plus, everything works fast I also appreciate being very secure

What do you dislike about HostGator?

Sending emails in bulk - the company would send me emails regardless of storage whether it is advertising or promotion, until I removed myself from the mailing list

What problems is HostGator solving and how is that benefiting you?

When I was thinking about web hosting for web development I heard about HostGator a lot of good things And I really started working with them to host a WordPress site, and satisfied

Small Business (50 or fewer emp.)
Nov 30, 2021
 Source
Overall Rating:
4.0
AG
Verified Reviewer
Founder
Share
"Simple, Flexible, Affordable WordPress Hosting"
What do you like best about HostGator?

I've used many web hosts for WordPress sites with various clients over the years. The Hostgator cPanel integration made installation and management of a recent site quick and easy. I'll be using it for my next clients requiring an easy affordable hoting provider. From the Hostgator dashboard, I can launch the full-featured cPanel interface I am familiar with to manage all aspects of the site behind the scenes.

What do you dislike about HostGator?

Like most hosting providers, Hostgator promotes numerous free offerings when creating a new account. Many of these functions are easily addressed using free WordPress plugins. I've discovered that cancellation for some of these features can be challenging, requiring support tickets and interaction with staff for actions that should be easily accomplished via cPanel.

What problems is HostGator solving and how is that benefiting you?

HostGator allows me to quickly and easily set up website hosting accounts for clients with no server management expertise. This allows me to easily install software, configure email addresses, and manage files for them while providing access to their dashboard for billing and support as necessary.

Small Business (50 or fewer emp.)
Jun 24, 2021
 Source
Overall Rating:
4.0
AG
Verified Reviewer
Founder
Share
"Affordable hosting, but just hope you don't have noisy neighbors"
What do you like best about HostGator?

Hosting is very affordable, easy to set up, they offer a ton of solutions out of the box.

What do you dislike about HostGator?

My websites would occasionally have long response times randomly throughout the day and we did not have an increase in traffic to justify these long load times. Come to find out some other users who we were sharing a box with would run scheduled tasks every so often and it would cause everything to go slow.

What problems is HostGator solving and how is that benefiting you?

Host various websites using different technologies

Small Business (50 or fewer emp.)
Oct 15, 2018
 Source
Overall Rating:
4.0
AG
Verified Reviewer
Founder
Share
"A great domain registrar and web hosting provider with good pricing"
What do you like best about HostGator?

I like that HostGator offers a full range of web-related services that allows our company to register a domain (with or without privacy), have an ample amount of web server space, and email accounts that are reliable with extensive settings options. The pricing for most HostGator products are generally competitive and can often be discounted using promotional codes found online or through emailed newsletters. The support staff at HostGator has been very helpful at following through on service issues and allowing us to provide feedback on their support.

What do you dislike about HostGator?

I find some of the HostGator account options a bit difficult to work with. Updating certain items in the DNS settings can be a bit complicated to understand. The repercussions of setting things wrong can mean extensive website or email downtime. The support team has been helpful for fixing things, but I wish some of the DNS and hosting account processes could be more straightforward for the average user.

What problems is HostGator solving and how is that benefiting you?

HostGator has been a solid and reliable place for us to host many web-related business materials such as websites, single promotional pages, web forms and documents that we link to from third-party platforms like social media, collaboration software and message boards. We were able to acquire our HostGator services for very reasonable prices, which I think makes their services among the most valuable we have in our business.

Small Business (50 or fewer emp.)
Oct 08, 2018
 Source
Overall Rating:
4.0
AG
Verified Reviewer
Founder
Share
"A good web host and domain registrar with low prices"
What do you like best about HostGator?

I like that HostGator provides a wide array of services that can fulfill most of the web-related needs that smaller businesses have nowadays. They offer quality shared hosting plans, email accounts and domain names for pretty competitive prices. When I had problems changing some settings in my account, HostGator was able to quickly guide me in the right direction to get things set up properly. Both their email and phone support is adequately responsive and helpful.

What do you dislike about HostGator?

Some pages that we run, especially those that have lots of different dynamic coding elements, tend to run slow. Though caching plugins can help with loading times, there are certain pages that run slowly regardless. Though HostGator is generally helpful overall, they haven't always been helpful when it comes to this particular performance issue.

What problems is HostGator solving and how is that benefiting you?

We have been able to use HostGator for a wide range of marketing efforts. We can host web pages with products and service details, host email and register domain names. We sometimes use specialized domain names that are tailored towards the content of a landing page. This makes it easier to find and remember by users. HostGator has given our websites very good uptime, which allows leads and customers to maintain continual access to our business information.

Small Business (50 or fewer emp.)
Oct 05, 2018
 Source
Overall Rating:
4.0
AG
Verified Reviewer
Founder
Share
"A solid web host and domain registrar with great service offerings"
What do you like best about HostGator?

I think HostGator offers a good variety of web services, like business email, website hosting and domain registration, for very reasonable prices. Their website design is easy to navigate and search for services and domain names. I like that there are many deals out there with coupon codes, so every so often we can search and find good deals to use for new domains and hosting plans. The control panel in HostGator gives us all the access we need to manage and maintain all of our services. We can easily change DNS settings for domains and add new email addresses to our hosting account.

What do you dislike about HostGator?

Like other leading web hosts that have been around for a while, HostGator standard shared hosting plans tend to load pages slow - especially pages generated from CMS platforms like WordPress. Also, though the pricing is generally pretty good, it's not the cheapest out there, so if you're really looking to manage your budget, HostGator might not be the ideal choice.

What problems is HostGator solving and how is that benefiting you?

HostGator has been a solid partner for hosting many of our web assets, like websites, landing pages and email. We can count on them to respond quickly to services requests or help walk us through technical issues we may be experiencing. HostGator has given us good uptime, so our customers and leads can almost always access our web assets successfully.

Small Business (50 or fewer emp.)
Oct 04, 2018
 Source
Overall Rating:
4.0
AG
Verified Reviewer
Founder
Share
"A reliable domain registrar and web host with good prices"
What do you like best about HostGator?

I like that HostGator offers a wide variety of web-related services with reasonable pricing. Signing up for standard services like domain name registration, web hosting and email is very easy. The instructions are clear and there are very rarely any technical issues experienced. HG's technical support is highly responsive and knowledgeable. They don't try to upsell as much as some other web hosting companies I've worked with in the past.

What do you dislike about HostGator?

I think HostGator is mainly suited for small businesses with basic web hosting needs and not very suitable for more complex web implementations. You can install common website CMS applications like WordPress, Joomla and Drupal, but doing more customized backend programming can be difficult.

What problems is HostGator solving and how is that benefiting you?

HostGator has been a solid platform for hosting websites, landing pages, email and adding redirect links to third-party web assets. We can create many branded marketing materials that our customers and leads can easily access. Most of the services we use through HG are well within our budget, so they really help us to establish a robust web presence for a relatively low cost.

Enterprise (> 1000 emp.)
Jun 20, 2018
 Source
Overall Rating:
4.0
AG
Verified Reviewer
Founder
Share
"Standard cpanel hosting"
What do you like best about HostGator?

Host Gator is a fairly large and well known hosting company utilizing cPanel. The interface is easy to use and it is simple to create additional websites using the stored scripts. There is many open source software projects you can install in your domain and non-technical users would be able to understand how to login to the correct path once the software is installed.

What do you dislike about HostGator?

After the initial purchase your hosting fees do increase and you are now paying 100+ annually as long as you want to retain your domain and website not go down. The site will also charge your credit card automatically, though I guess this is preferred to your website going down if you don't remember to renew.

What problems is HostGator solving and how is that benefiting you?

Corporate website, communications are published on this website for stakeholders. We use WordPress just to public documents, program changes, program updates and advisories, which all need to be updated periodically. There was a scenario prior to me starting to work at this company where the responsive part of the website had gotten hacked and porn pictures were uploaded to our webpage. The previous employee was able to get it resolved with help from HostGator support fairly quickly (this was prior to me starting) and she added the sitelock product to our site and applied updates the website. I also use HostGator for my own personal domain but have not been using it recently and just renewing every year for my domain.

Mid Market (51-1000 emp.)
Sep 03, 2016
 Source
Overall Rating:
4.0
AG
Verified Reviewer
Founder
Share
"Easy to use hosting, and domain reseller"
What do you like best about HostGator?

Easy to use, Less spam and promo traps than Godaddy. Low Cost reseller hosting.

What do you dislike about HostGator?

Multiple logins are a frustrating, one login for billing and another for cpanel. I understand the reasoning but would like to see a future social sign in option.

What problems is HostGator solving and how is that benefiting you?

The ability to quickly deploy landing pages, websites and email address using reseller accounts.

Small Business (50 or fewer emp.)
May 23, 2016
 Source
Overall Rating:
4.0
AG
Verified Reviewer
Founder
Share
"Host this"
What do you like best about HostGator?

Competitive pricing, solid servers, and ease of use

What do you dislike about HostGator?

Really don't have much to dislike about it

What problems is HostGator solving and how is that benefiting you?

Lead generation + Contact Management

Small Business (50 or fewer emp.)
Dec 14, 2023
 Source
Overall Rating:
3.5
AG
Verified Reviewer
Founder
Share
"User friendly platform"
What do you like best about HostGator?

HostGator is a reliable web hosting provider with a user-friendly interface. Their customer support is commendable, offering quick responses and assistance. However, occasional server issues and performance fluctuations have been reported. Overall, it's a decent choice for beginners and small businesses, but users with high traffic websites might want to explore more robust options.

What do you dislike about HostGator?

Nothing yet when find will let you know .

What problems is HostGator solving and how is that benefiting you?

HostGator solves the problem of web hosting by providing reliable services, making it easier for individuals and businesses to establish an online presence. This benefits users like you by offering a platform to host websites without the need for extensive technical expertise. The user-friendly interface and customer support help streamline the process, allowing you to focus on your content or business rather than dealing with complex hosting issues.

Small Business (50 or fewer emp.)
Dec 14, 2023
 Source
Overall Rating:
3.5
AG
Verified Reviewer
Founder
Share
"Good Hosting Service with Reliable Uptime & Affordable Plans"
What do you like best about HostGator?

Reliable Uptime Affordable Hosting Plans User-Friendly Control Panel

What do you dislike about HostGator?

Resource Limitation on Shared Hosting Hosting Renewal Prices Customer Support Issues

What problems is HostGator solving and how is that benefiting you?

Solves the problem of hosting. It's wordpress hosting helped me put my blog live. It also helped in registering a domain through their hosting plans.

Mid Market (51-1000 emp.)
Mar 23, 2023
 Source
Overall Rating:
3.5
AG
Verified Reviewer
Founder
Share
"Host Gator - Easy To Use Website Platform"
What do you like best about HostGator?

How easy it is to duplicate a page or to make changes to a current one

What do you dislike about HostGator?

You do have to know about coding in order to make changes

What problems is HostGator solving and how is that benefiting you?

We need to make landing pages for a variety of clients, this solves our hosting problem and makes it easy to edit websites quick.

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