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Celonis Logo
Celonis
Unleash Process Excellence
4.6
(251)
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Celonis Reviews & Product Details

Celonis Overview
What is Celonis?

Celonis is a process mining software that users rely on to review and analyze business operations to identify potential inefficiencies and manage workflows. The platform offers real-time monitoring, automated process mapping, as well as predictive analytics to streamline business processes and boost productivity.

Company Celonis SE
Year founded 2011
Company size 1001-5000 employees
Headquarters Munich, Bavaria, Germany
Social Media
Celonis Categories on Findstack
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Celonis Product Details
Capabilities
AI
API
Segment
Small Business
Enterprise
Deployment Cloud / SaaS / Web-Based, Desktop Mac, Desktop Windows, On-Premise Linux, On-Premise Windows
Training Documentation
Languages English
Celonis Features
API Access
Anomaly detection
Audit Trail
Automated Process Mapping
Bottleneck Identification
Collaboration Tools
Compliance management
Conformance Checking
Customizable Dashboards
Data Integration
Data Visualization
Event Log Import
Interactive Process Maps
KPI Monitoring
Multi-language Support
Performance Metrics
Predictive Analytics
Process Automation Suggestions
Process Comparison
Process Discovery
Process Optimization
Process Simulation
Process Variants Analysis
Real-Time Analytics
Reporting and Exporting
Role-Based Permissions
Root Cause Analysis
Scalability
Task Mining
User Access Control
Celonis Media
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Disclaimer
Our research is curated from diverse authoritative sources and meant to offer general advice. We don’t guarantee that our suggestions will work best for each use-case, so consider your unique needs when choosing products and services. Feel free to share your feedback.
Last updated: December 04, 2024
Celonis Logo
251 Celonis Reviews
4.6 out of 5
Enterprise (> 1000 emp.)
May 23, 2023
 Source
Overall Rating:
3.5
Atishay J. avatar
Atishay J.
Founder
Share
"Powerful Process Mining Software with Robust Analytical Capabilities"
What do you like best about Celonis?

Celonis is a comprehensive process mining solution. Celonis is powerfull process visualization tool. Also provide advance analytics, Support and training. Celonis is Flexible and scalable.

What do you dislike about Celonis?

The complexity and pricing are the points which could be Improved. Celonis has proven to be an invaluable tool for process optimization and gaining actionable insights.

What problems is Celonis solving and how is that benefiting you?

I want to make career in the field of process mining so i was searching for the tools which are used in process mining luckily I found Celonis where I understood the concepts of process mining and during that I found that Celonis helps users identify and address inefficiencies in process execution. Also Celonis enables users to make data-driven decisions by providing rich analytical capabilities.

Enterprise (> 1000 emp.)
May 10, 2023
 Source
Overall Rating:
3.5
Lahari A. avatar
Lahari A.
Celonis Data Engineer
Share
"Celonis is a good."
What do you like best about Celonis?

Ready connectors are the best in marketplace. Studio and all it'd features.

What do you dislike about Celonis?

I work in support and unable to get the error logs. Please provide us the feasibility to check the logs when there is failure in data model and transforma

What problems is Celonis solving and how is that benefiting you?

To view the.monthly results in dashboard it is very usefull

Enterprise (> 1000 emp.)
Dec 21, 2020
 Source
Overall Rating:
3.0
AG
Alexander G.
Founder
Share
"Innovative, but less stable."
What do you like best about Celonis?

Innovation of new Ideas and Implementation

What do you dislike about Celonis?

Stability and development structure of Celonis.

What problems is Celonis solving and how is that benefiting you?

Analysis and structure of Process get very clear. Problems within Process flow can be analysed

Small Business (50 or fewer emp.)
Nov 20, 2020
 Source
Overall Rating:
3.0
MM
Michal M.
Founder
Share
"Daily Celonis User from data science perspective"
What do you like best about Celonis?

Speed considering the amount of data used

What do you dislike about Celonis?

limited functionalities. For example, try to plot/line daily data for couple of years (for example it is not possible to set ticks properly)

What problems is Celonis solving and how is that benefiting you?

How to visualize data = dashboards (OLAP + figures). Benefits: one place with all necessary information. Can push/pull data from Python. Fast filtering with very good level of segregation (different filters for different parts)

Mid Market (51-1000 emp.)
Oct 30, 2023
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Process in Warranty"
What do you like best about Celonis?

Celonis-Process Mining ist eine analytische Disziplin zum Aufdecken von Geschäftsprozessen. Process Mining basiert auf faktenbasierten tasächlichen Daten.

What do you dislike about Celonis?

Keine Bemerkungen oder Anregungen was nicht funktioniert

What problems is Celonis solving and how is that benefiting you?

Umsetzung Prozessübersicht im Geschäftsproess( Teilprozessschritte und Abläufe die inkonsisten aufweisen)

Enterprise (> 1000 emp.)
May 17, 2023
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"One stop solution for process mining is Celonis"
What do you like best about Celonis?

Very user-friendly to work on. Helps even non-technical people to analyze process outcomes and work on improvement.

What do you dislike about Celonis?

Continuous addition and deletion of features makes it difficult for data engineers to work on coding part.

What problems is Celonis solving and how is that benefiting you?

Celonis helps to visualise end-to-end processes and generate insights from data. Business process owners utilise these insights to enhance their operations and increase the overall efficiency of the organisation.

Enterprise (> 1000 emp.)
Aug 23, 2022
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Celonis Process Mining"
What do you like best about Celonis?

There are 3 things I like about Celonis. 1. Variant and Process Explorer view 2. Action Flow & Action Engine. 3. Multi Event Logging Using action flow and Action engine you can bring up automation in the process by integrating with other RPA tools like uipath, blue prism,etc. Using MEL (Multi Event Logging) you will be able to get insights of multiple source systems in a single click. In Variant and Process Explorer view you can get insights of process like Xray report of process like no. of deviation you have in process, different paths followed by the process during its journey, etc.

What do you dislike about Celonis?

Once a workspace is deleted you would not retrieve it back until you have a backup of the workspace saved in a different package.

What problems is Celonis solving and how is that benefiting you?

Celonis helps in improving the process by visualizing the digital twin of process, like an x-ray vision where you will be able to get detailed information about your process from a single point of view rather than having discrete reports.

Small Business (50 or fewer emp.)
Aug 20, 2022
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Ashish"
What do you like best about Celonis?

The power to integrate libe with source systems & automate the flows

What do you dislike about Celonis?

Storage capacity in licensed version of the c4c

What problems is Celonis solving and how is that benefiting you?

Processes deep diving and creating the value realization

Small Business (50 or fewer emp.)
Aug 18, 2022
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"It's Process improvement opportunities and Automation capabilities."
What do you like best about Celonis?

The best about the celonis is it's EMS capability that makes celonis the market leader in process mining such as action flow , transformation center, studio , action views .

What do you dislike about Celonis?

After upgrading , process analytics is less used as the studio only developer can develop and business view the business analyst can view the analysis.

What problems is Celonis solving and how is that benefiting you?

celonis solves the process improvement opportunities , to figure out the bottlenecks and find root cause analysis for same. Actionflow also very helpful for Automation.

Enterprise (> 1000 emp.)
Aug 11, 2022
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Tool for Data based Process Improvement and Execution"
What do you like best about Celonis?

Easy to use interface. Action engine to initiate actions on source system basec on data. Process Simulation to create your digital process twin. Support for machine learning. Excellent data pipeline creation and ability to create data transformation and data model. Can easily handle million of records without much lag. Support for machine learning. Ready to use business use case for faster value realization.

What do you dislike about Celonis?

The cost of the product is high. Celonis process mining is available only on cloud and hence sometimes certain set of customer do resist providing their data.

What problems is Celonis solving and how is that benefiting you?

We are using the tool to discover processes from event log available in IT systems. Analyze business processes and their variants and identify process frictions and remove these frictions using Action Engine. Create digital twin of business process and run simulations to validate results of process improvement oppurtunities.

Enterprise (> 1000 emp.)
Jul 15, 2022
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Innovative tool"
What do you like best about Celonis?

It gives insights about the process which you can never get with manual study

What do you dislike about Celonis?

Concurrency feature is something which could have added more value

What problems is Celonis solving and how is that benefiting you?

Process mining, discovery , work force management

Mid Market (51-1000 emp.)
Feb 25, 2022
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Celonis Review"
What do you like best about Celonis?

I love this Process Mining Tool because of its amazing out-of-the-box capabilities which help to find the frictions in the process and help to optimize the revenue.

What do you dislike about Celonis?

As of now, it is going great. I couldn't have any bad experience as of now, it's working absolutely as per the requirement.

What problems is Celonis solving and how is that benefiting you?

I am trying to solve the customer pain points which are high throughput time, low automation rate in their Ordeer to cash business. Through celonis I was able to show the bottlenecks and rootcause.

Enterprise (> 1000 emp.)
Jan 31, 2022
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Celonis - An indispensable tools in your Operational Excellence journey!"
What do you like best about Celonis?

The digital twin is an amazing feature to show the true variation in the process. Ability to look at the process from a 30,000 feet level to understand broad trends as well as zoom into an individual transcation seamlessly is very useful when doing root cause analysis. All the data needed for executing a Lean/Six-Sigma project is readily available. The dashboards can be customized to meet the needs of the business and tell the story in their langauage.

What do you dislike about Celonis?

Not necessarily dislike - more like challenges.... It is not a quick journey. It takes time and effort to establish conenctions to the right tables in the SOR's. Still needs a lot of resources to come together to make the deployment siccessful.

What problems is Celonis solving and how is that benefiting you?

We are using Celonis to help us identify opportunities to improve our Operational effectiveness. We are still early in our journey; but the results have been very promising!

Enterprise (> 1000 emp.)
Jan 29, 2022
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Sometimes we need a little help achieving excellence"
What do you like best about Celonis?

Celonis has provided a never-seen-before view of business processes, identified improvement opportunities, and automated performance reporting. Celonis' implementation team executed on all levels to achieve project objectives on schedule. I strongly recommend considering Celonis' consulting services to augment internal resources. The consulting team was highly engaged, motivated, and continuously added value through system tuning, expanding analytical tools, and dashboard development. Putting catchy phrases and buzz words aside, the team truly cared about our business and took a personal stake in our success. We are better because of Celonis and the consulting representatives that supported our journey to achieve excellence.

What do you dislike about Celonis?

It's difficult to say anything critical about Celonis and the team project team that worked collaboratively with our staff. Celonis rotated team members on and off during the engagement, which caused some concern; however, they maintained business continuity. Celonis' consulting team went above and beyond; their relentless drive and desire to help their clients is something I haven't since with other consulting engagements.

What problems is Celonis solving and how is that benefiting you?

Celonis provided visibility into aspects of operations that were a black box; efficiency gains were necessary to remain competitive. Celonis provided a never-seen-before view of business processes, identified improvement opportunities, and automated performance reporting. The level of detail and precision Celonis' solutions offer allowed us to prioritize and focus resources on improvements that would deliver the most significant benefit.

Enterprise (> 1000 emp.)
Jan 27, 2022
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Bringing focus on optimising our bottom-line business outcomes"
What do you like best about Celonis?

The realtime nature of the solution and the insights it drives. Celonis visualizes the process and every single process variant to identify the most important execution gaps. The output of this process mining activity is then aggregated into easy-to-digest business views allowing users to analyse the most critical metrics to their process. Celonis offers a great way to identify where to start, especially for processes that seem hard to tackle at first glance.

What do you dislike about Celonis?

Not much! If anything, for people considering implementing Celonis: Please appreciate that although connecting Celonis to your source-system will prove relatively easy, it's the validation of the data that will still require a lot of attention and time. Don't overpromise to your sponsor until you have gone through the full validation.

What problems is Celonis solving and how is that benefiting you?

We are focused on our Accounts Payable and P2P processes. We needed to identify actions that could be taken to address low scoring KPI's. Celonis shows us the low-hanging fruit at a glance and provides the much-needed granular level insights. Not just an historical view of where we went wrong in the past, but rather insights into issues when they happen, where they happen, as they happen.

Enterprise (> 1000 emp.)
Jan 12, 2022
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Excellent Process Mining Software"
What do you like best about Celonis?

The ability to quickly visualize existing processes and view the different variants is key with this software. Particularly when working with Clients, the process and variant explorer captures most people's attention and instantly gives insight into areas that the business was unaware of! This software goes beyond the limitations of Visio and truly shows multiple dimensions that were difficult to see before.

What do you dislike about Celonis?

The only thing that I have been underwhelmed by was the process repository. I think the functionality that I was accustomed to in Visio made this a disappointment to me. It would not be my first choice for designing the process flow.

What problems is Celonis solving and how is that benefiting you?

The main problem that has consistently been solved with Celonis are identifying inefficiency in processes. No other software solution does this as seamlessly, making it very easy to digest. The benefits realized ranged from automation of processes, reduction in the timeline gap for communicating and follow-up within the workflow, and reduction in variations in the overall process.

Small Business (50 or fewer emp.)
Jan 12, 2022
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"innovative and exciting tool"
What do you like best about Celonis?

The overall usability of the tool ......

What do you dislike about Celonis?

There should be more information of the applications within the ems store. In that respect it would be nice to get more discribing text and a listing of the tables and conditions that must be met in order to build up the data model

What problems is Celonis solving and how is that benefiting you?

Transparancy, Analyzing and Reporting

Enterprise (> 1000 emp.)
Dec 28, 2021
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Best in Class"
What do you like best about Celonis?

So feature-rich. Almost everything is possible as far as process mining is concerned

What do you dislike about Celonis?

The Cost of the License is higher. This is the only factor that keeps few customers from opting for celonis

What problems is Celonis solving and how is that benefiting you?

Process Discovery, Mining, Transformation, Monitoring, Automation

Enterprise (> 1000 emp.)
Dec 22, 2021
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Robust process mining solution with ease and flexibility"
What do you like best about Celonis?

Celonis Intelligence Business Cloud processes data very quickly and the visualizations are extremely easy to build to showcase the value opportunity. Celonis staff are very passionate about what they do, and bring excellent perspectives to partner with their clients.

What do you dislike about Celonis?

Celonis solution is so flexible and easy to use that even business users want to build visualizations. It is not something to dislike - however, thoughtful planning and execution plan needs to be in place to ensure proper change control is in place. Otherwise, the teams who manage the solution may get the victims of the solution's success.

What problems is Celonis solving and how is that benefiting you?

Process inefficiencies in Order-to-Cash area to begin with and now expanding the scope to other functional areas. Actionable insights and improved processes are the results of each successful iteration.

Enterprise (> 1000 emp.)
Dec 22, 2021
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Software Package with the best maturity level in the market"
What do you like best about Celonis?

Process Overview is very helpful for CI Process

What do you dislike about Celonis?

Sales is too aggressive. - If I will buy additional software I will call you... not the other way round.

What problems is Celonis solving and how is that benefiting you?

This is actually an ongoing topic.