ADAPTcrm Reviews & Product Details
From finding the right connections to building qualified leads and engaging with prospects, Adapt is built for modern marketers and sales teams. As a major player in its space, Adapt is a database provider across multiple industries with over half a million users and 100 million business contacts. With robust CRM integration and chrome extension, Adapt’s database enables sales representatives, marketing leaders, recruiters, and decision-makers to connect faster, engage seamlessly, and start prospecting.
| Capabilities |
|
|---|---|
| Segment |
|
| Deployment | Cloud / SaaS / Web-Based, Desktop Windows, On-Premise Windows |
| Support | 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support |
| Training | Documentation |
| Languages | English |
The ease of use, functions, the moving bots, IT support
The integration of daxtra - terrible and the integration with internal systems
It is great for storage
not a great deal, the studios are useful i suppose.
everything else. We have gone from a standard Adapt to the Updated UX version with the sell of a formidable product that will enhance and simplify the recruitment process no end. the reality is, its over complicated, the searches are not accurate, the job linking is problematic, there are countless glitches and we as a business have lost countless hours talking to the 'adapt helpdesk' their idea of fixing the problem is to log in to your computer whilst you are working, meaning you ultimately sit at your desk whilst they fiddle around for anything up to an hour at a time. Fastfind must be an ironic name , and using this method to search candidates is flawed and does not recognize a name unless its slept fully and without error.
see the title of the review.
Potential is amazing. The demo shows everything it can do but in reality very little works as it says.
The website interface still doesn't work 5 months down the line. We had weeks of initial problems with their desktop agent, the email interface doesn't work with Microsoft office unless you have the website version open. We moved from Firefish which is a great system but didn't support our business enough on the temp side. AdapUX is improved the temp side slightly but far less than we were shown it would. Communication is poor in solving problems. The whole experience was great up until the system went live.
It's our CRM.... its the main system we use to run our business. AdaptUX has great potential if everything worked that we were shown. 6 months in and we would really have to think twice about signing up with them now. May change my review in time if things start getting resolved.